MacRumors

Delta this week announced plans to offer free access to mobile messaging services on its flights starting in October.

Delta will allow customers to use iMessage, WhatsApp, and Facebook Messenger to communicate with family and friends while in flight. Though Delta will let customers send text-based messages that include words and emoji, photo and video files are not supported.

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Free messaging will be available on all Delta flights that feature Gogo Wi-Fi capabilities, which includes all aircraft with two or more cabins. Delta customers will be able to access the messaging services through the Delta Wi-Fi portal page.

"We know many of Delta's customers want or need to stay connected in the air and on the ground, which is why we're investing in an easy, free way to send and receive messages inflight through some of the most popular global platforms," said Tim Mapes, Delta's Senior Vice President and Chief Marketing Officer. "Coupled with our investments in seat-back screens, free entertainment and High-Speed Wi-Fi, free messaging is one more way customers can choose how to make the most of their time on Delta flights."

Delta plans to start offering the free messaging services on Sunday, October 1.

Apple design chief Jony Ive is one of the planned speakers at TechFest 2017, hosted by The New Yorker. Set to take place on October 6 from 8:45 a.m. to 6:30 p.m, the event will be held in New York City.

Ive will talk about "designing the future," according to The New Yorker. No additional information has been provided on what topics Ive will cover, but with the launch of the iPhone X approaching, it could come up during the discussion.

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Other speakers at TechFest include Hyperloop One co-founder Josh Giegel, author Van Jones, Human Rights Foundation chairman Garry Kasparov, Snap chairman Michael Lynton, and M.I.T. computer science and AI lab director Daniela Rus, among others.

Tickets for The New Yorker's TechFest are priced at $1,500.

Today's watchOS 4.1 beta, seeded to developers this morning, introduces support for streaming music directly to the Apple Watch over LTE and it brings a new Radio app with access to Beats 1 live and other Apple Music radio stations.

We went hands-on with the beta to get a look at the new features, which are primarily aimed at Apple Music subscribers who have a Series 3 Apple Watch.


The Music app on the watch looks mostly the same with access to your Music Library, recently played songs, playlists, and Apple Music mixes, but now all of your music content can be streamed over an LTE connection on the Series 3 Apple Watch models and doesn't need to be downloaded to your device.

With the update, you have access to the full range of Apple Music content, and can ask Siri to play songs with or without a phone and over WiFi or LTE.

The new Radio app houses all of your Apple Music radio stations and provides access to Beats 1 radio content. Siri can also create new radio stations with requests like "Play Taylor Swift" or "Play something fun."

It's not yet clear just how much streaming music over an LTE connection will affect battery life, but when possible, the Apple Watch will use the iPhone's connection or a WiFi connection to conserve battery.

These new features are available in watchOS 4.1, which is only available to developers at the current time. Apple doesn't offer watchOS public betas, so non-developers will need to wait for the update to be released to try out the new music capabilities.

Related Roundup: Apple Watch 11
Buyer's Guide: Apple Watch (Buy Now)

Since at least the iOS 11 beta, the App Store has been prioritizing old reviews from several years ago for some users. Now that the software update is publicly released, we're starting to receive more user reports about the change.

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The first review for Facebook's app is from 2008

On my own iPhone, the first review for Facebook is from 2008, the year the App Store launched. The reviewer called it a nice app that allows him to stop using Facebook over text messaging, which is clearly a dated comment.

Similarly, the first review I can see for the Skype app is seven years old. The reviewer said he was glad the app finally has the ability to make phone calls over a 3G network, a feature added way back in May 2010.

Old reviews appeared at or near the top of the list for several regularly updated apps in my testing, including Airbnb, Dropbox, Google Maps, Instagram, Minecraft, Netflix, Twitter, Waze, WhatsApp, Yelp, and YouTube.

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The top reviews for Google's app are six to nine years old

It's worth noting that I live in Canada. A few MacRumors editors living in the United States checked the App Store and saw much newer reviews for the Facebook app, although they were shown a three-year-old review for the Google app.

A handful of MacRumors forum members living in the United States report seeing very old reviews, however, so there doesn't appear to be any consistency to this change. Your mileage may vary completely.

"Now I have to wade through 6-yr-old app reviews, which are worthless," said MacRumors forum member AllergyDoc, whose location is listed as Utah.

"For example Evernote, the first four reviews are older than three years old," said MacRumors forum member vahdyx, who lives in Colorado. "One of the reviews were from when Obama was a new president."

Many users are frustrated because Apple currently provides no way to sort the reviews in a different order on iOS 11.

Ideally, the App Store should be displaying reviews in reverse chronological order to ensure the newest comments are at the top. A few slightly older reviews mixed in is surely fine, but reviews from 2008 aren't particularly helpful.

Previously, reviews would only show for the latest version of an app, but that is currently not the case on both iOS 10 and iOS 11.

It's quite possible that this is simply a bug, and if so, it's probably an easy fix that might not even require a software update. MacRumors has reached out to Apple for comment, and we'll update this article if we hear anything back.

On the heels of the launch of the Apple TV 4K with support for HDR and 4K, Amazon today unveiled its next-generation Fire TV, which also has 4K HDR support.

The new device, which appears to replace both the Fire TV box and the Fire TV stick, features a 1.5GHz quad-core processor, an Alexa Voice Remote, Dolby Atmos support, 802.11ac WiFi, and 2160p video at up to 60 frames per second.

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Image via The Verge

Designed to be more like the Chromecast than the Apple TV, the new Fire TV is a small, hockey puck-sized square with a cable at one end to plug into a television set. It has Alexa support and offers access to hundreds of apps.

Amazon plans to offer pre-orders for the device starting today, with a launch set for later this year.

Tag: Amazon

At an event in Seattle this morning, Amazon unveiled its next-generation Amazon Echo speaker, which features a new smaller design and better sound than the original Echo to compete with products like Apple's upcoming HomePod.

Apple focused heavily on sound quality as a way to differentiate the HomePod from existing smart speakers like the Google Home and the Amazon Echo, with a 7 tweeter array, a 4-inch upward-facing woofer, and an A8 processor capable of advanced acoustic modeling and spatial awareness. Shortly after the HomePod was unveiled, rumors of a higher-end Echo surfaced.

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Amazon's new Echo, image via TechCrunch

Amazon's new Echo supports Dolby Audio and it has a dedicated woofer and tweeter, features Amazon says bring better sound. It also includes second-generation voice recognition capabilities, second-generation far-field microphone technology, and support for multi-room audio so several Echo devices can be used together.

The Echo is made from metal and is wrapped in a fabric shell, which can be swapped out with other shells for customization much like the Google Home. Amazon is offering six shells for the Echo.

Amazon plans to charge $99 for the new Echo, making it much more affordable than the HomePod, which will be priced at $349 when it launches in December. Pre-orders for the new Echo are available today.

There's also a new Echo Plus, with built-in Zigbee functionality for smart home hub functionality and all of the same improvements in the new Echo model. It's designed to work with a wide range of smart home products right out of the box, with over 100 partners signed up. Echo Plus is similar in design to the original Echo, while the new $99 Echo is smaller and shorter. Amazon is charging $149 for the Echo Plus, and it comes with a free Philips Hue bulb.

Echo Buttons, also new, are priced at $20 and are designed to allow Echo owners to play trivia games with the Echo, and the Echo Spot is a new Echo device that features a 2.5-inch circular display. It's a cross between an Echo and a smart alarm clock with a price tag of $130.

Along with the new Echo models, Amazon announced the $35 Echo Connect, a device that's designed to plug into a phone jack on one side and an Echo on the other, allowing the Echo to be used as a telephone able to accept calls from a person's standard home phone number. The Echo Connect is also available for pre-order today. Amazon Echo speakers are also gaining call functionality that will let them make phone calls to any number.

Tag: Amazon

LIFX just recently introduced HomeKit support for its existing Wi-Fi connected smart bulbs, and today, the company is launching a new product with HomeKit compatibility, the LIFX Tile.

The LIFX Tile is similar to the Nanoleaf Aurora, offering a series of five 7.87-inch square plastic panels that are meant to be attached to a wall using 3M adhesive. Tile panels can be arranged in any configuration, but unlike Aurora, only five panels can be connected to a single controller.

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Though only five panels can be connected, there are 64 individually addressable zones in each Tile for creating unique light patterns with multiple colors on each of the squares.

Across five panels, Tile offers 2100 lumens of light and can be set to turn any color just like LIFX bulbs. There's also a dimming feature to control the light output.

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According to LIFX, Tile is compatible with HomeKit, Google Home, and Amazon Alexa. Tile connects to a home setup over Wi-Fi, with no hub required to control the lights.

LIFX is charging $250 for its Tile Kit, which includes five tiles and a power pack. Pre-orders are available starting today from the LIFX website, with the product set to ship out in November.

Apple today seeded the first beta of an upcoming tvOS 11.1 update to developers for testing purposes, one week after releasing tvOS 11 to the public.

Designed for the fourth and fifth-generation Apple TV models, the tvOS 11.1 developer beta can be downloaded onto the Apple TV via a profile that’s installed using Xcode.

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It's not yet clear what new features or changes might be included in the tvOS 11.1 update, but it likely focuses on bug fixes and performance improvements and could perhaps offer up some outward-facing design changes and feature tweaks.

tvOS 11 was something of a minor update, introducing features like full support for AirPods, automatic switching between light and dark mode based on local time, Home screen syncing options designed to keep multiple Apple TVs in a single household in sync, and new background modes and notification support.

We'll update this post when we find out what's new in the tvOS 11.1 beta.

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

Apple today seeded the first beta of an upcoming watchOS 4.1 update to developers, just over one week after releasing the new watchOS 4 operating system to the public.

Once the proper configuration profile has been installed from the Apple Developer Center, the new watchOS 4 beta can be downloaded through the dedicated Apple Watch app on the iPhone by going to General --> Software update.

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To install the update, the Apple Watch needs to have at least 50 percent battery, it must be placed on the charger, and it has to be in range of the iPhone.

watchOS 4.1 introduces support for streaming music from Apple Music or iCloud Music Library straight to the Apple Watch. There's also a new Radio app that offers up access to Beats 1 live or any Apple Music radio station on the new cellular Apple Watch Series 3 models.

Related Roundup: Apple Watch 11
Buyer's Guide: Apple Watch (Buy Now)

Apple today seeded the first beta of an upcoming macOS High Sierra update to developers, two days after releasing the new High Sierra operating system to the public.

The first macOS High Sierra 10.13.1 beta can be downloaded from the Apple Developer Center or through the Software Update mechanism in the Mac App Store with the proper profile installed.

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It's not yet clear what improvements the first update to macOS High Sierra will bring, but it's likely to include bug fixes and performance improvements for issues that have been found between the time the golden master was released and its final public launch.

The update could also include features Apple has delayed for a later set of betas, such as iCloud storage for iMessages, and we're also supposed to be getting some new emojis soon.

We'll update this post with any new features that are found in macOS High Sierra 10.13.1.

Related Forum: macOS High Sierra

Apple today seeded the first beta of an upcoming iOS 11 update to developers, just over one week after releasing iOS 11 to the public and a day after releasing the first bug fix update, iOS 11.0.1. iOS 11.1, as a major point update, may bring a few new minor features to the operating system along with the standard bug fixes and performance improvements.

Registered developers can download the iOS 11 beta from Apple's Developer Center or over-the-air once the proper configuration profile has been installed from the Developer Center.

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Several iOS 11 features did not make it into the first public release and these could potentially be included in the iOS 11.1 beta.

Apple has said both peer-to-peer Apple Pay payments and iCloud support for iMessages will be introduced in later iOS 11 updates, and new emoji characters are expected at some point.

iOS 11 marks a major update to the operating system, with systemwide design tweaks, a new Lock screen experience, a revamped Control Center, and an entirely new interface for the iPad that includes a Dock, Drag and Drop support, and a redesigned App Switcher for better than ever multitasking.

Related Forum: iOS 11

Apple has already shared many details on the upcoming Face ID facial recognition feature in the iPhone X through its software engineering chief Craig Federighi, who did several interviews, but now the company has consolidated that information into a new support document and an in-depth security white paper released this morning. [PDF]

If you've been paying attention to Federighi's interviews and all of the Face ID coverage on sites like MacRumors, you may already be familiar with the content of the support document, but it does a good job addressing all common questions and concerns in a single spot.

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It outlines the way Face ID works, the conditions in which it works - in the dark, with sunglasses, with hats, etc., and how it's set up, along with security information, including the conditions that will lead to Face ID being disabled:

- The device has just been turned on or restarted.
- The device hasn't been unlocked for more than 48 hours.
- The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.
- The device has received a remote lock command.
- After five unsuccessful attempts to match a face.
- After initiating power off/Emergency SOS by pressing and holding either volume button and the side button simultaneously for 2 seconds.

Face ID, as Apple has said, adapts to changes in appearance, and the document gives a bit more info on that topic. If there is a major change in appearance, like the disappearance of a full beard or a significant haircut, Apple will require a passcode and then update the stored facial data accordingly once your identity is confirmed.

It also covers privacy, explaining that Face ID is just like Touch ID: protected by the Secure Enclave and handled all on-device, using years of established security protocols. Accessibility and safety are also topics Apple addresses.

In fact, developers do not need to update their Touch ID apps for those apps to work with Face ID because the systems are the same.

The TrueDepth camera system will not cause harm to eyes or skin, says Apple, and if damage is caused to the infrared emitters, the camera will be disabled. Apple warns that repairs will need to be conducted by Apple or an authorized service provider, which should not come as a surprise as the same applies to the Touch ID home button.

The white paper, meanwhile, explains in better detail exactly how the TrueDepth camera and the A11 Bionic processor in the iPhone X work together to accurately identify a face and avoid spoofing.

To counter both digital and physical spoofs, the TrueDepth camera randomizes the sequence of 2D images and depth map captures, and projects a device-specific random pattern. A portion of the A11 Bionic chip's neural engine--protected within the Secure Enclave--transforms this data into a mathematical representation and compares that representation to the enrolled facial data. This enrolled facial data is itself a mathematical representation of your face captured across a variety of poses.

Anyone who plans to buy an iPhone X and has questions about how the Face ID feature on the device works should take a look at both the support document and the white paper, as both together answer many questions on security and functionality.

Face ID will become available to the public starting on November 3, the official launch date for the iPhone X.

Related Forum: iPhone

Apple this morning launched a revamped and redesigned Privacy website designed to make its privacy policies more accessible to consumers.

The new site better outlines how Apple's commitment to privacy benefits users through concrete examples of features like Apple Pay and an iPhone's passcode, and it explains how Apple uses encryption, Differential Privacy, and strict app guidelines to protect users.

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Apple has a section on the new privacy site that cover all of its apps and features, including iMessage, Apple Pay, Health, Analytics, Safari, iCloud, CarPlay, Education, Photos, Siri, Apple Music, News, Maps, and more.

It's incredibly detailed and explains the security measures and privacy features built into each and every feature.

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There's also a new feature on how to secure devices with a passcode and Touch ID, and how to keep your Apple ID safe with a strong password, two-factor authentication, and an awareness of scams and phishing attempts. It explains how these features work, and beyond that, why customers should want to use them.

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Apple has long had a transparent privacy policy and has outlined all of its privacy practices on its website, but this new site does so in a way that's easier for customers to understand and digest in just a few minutes. For anyone who has a question about one of Apple's products, the new site is worth checking out.

Apple executives Zack Van Amburg and Jamie Erlicht, formerly of Sony Television, have spent the last few weeks visiting agents and studio executives in Hollywood, spearheading Apple's ongoing attempts to land "big, smart, splashy dramas" in the vein of Game of Thrones and Breaking Bad. In a new profile on Apple's ambitions by The Hollywood Reporter, multiple studio chiefs are said to be sending Apple spec scripts and packaged projects as potential options for its big break into the premium TV show space.

Apple is reportedly not interested in spending money at the scale of a rival like Netflix (around $6 billion each year on original content), but multiple reports over the past few months have shown the company's gaining interest in both original "prestige" TV content and major film distribution deals, and that momentum has only picked up in recent weeks.

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In recent weeks, Zack Van Amburg and Jamie Erlicht, poached from Sony Television in June to spearhead Apple's content acquisitions and video strategy, have been spotted all over town making their pitch to agents and studio executives. One studio chief says, "Who wouldn't want to be the 'Mad Men' or 'House of Cards' on Apple?"

"There's this sense of, 'It's the most innovative company in the world, of course you want to have a show there,' " says UTA TV head Matt Rice, whose agency, like many of its peers, has inundated the industry's hottest new entrant with spec scripts and packaged projects. Apple, which is famously secretive about its plans, declined to comment for this story.

Apple's newly leased property at the iconic California production site, The Culver Studios, is said to have helped the company "leap-frog" much of the Hollywood competition, with a handful of agents commenting that any project they would take to Netflix or HBO is also being delivered to Apple as well. Apple's so-called "overnight status" as a major player in the business is said to be due to the company's built-in branding, as well as its deep pockets of cash reserves that could be tapped into for the TV drama push.

Some projects have already been lost by Apple's content team, however, including an origin series for One Flew Over the Cuckoo's Nest focused on Nurse Ratched, created by Ryan Murphy and starring Sarah Paulson. Netflix eventually outbid both Apple and Hulu for the show, as well as the ongoing streaming rights for Murphy's American Horror Story anthology series (with new episodes also streamable on Hulu).

Apple is still being "deluged with nearly every script in town," but sources said that Van Amburg, Erlicht, and the rest of Apple's team have passed on most of them, in attempts to keep Apple's penchant for quality alive in its TV shows as well. The team has bids out on a few projects, however, including a reboot of Steve Spielberg's 1980 anthology series Amazing Stories, and a morning show drama starring Jennifer Aniston and Reese Witherspoon.

Other potential partners with Apple include Vince Gilligan, Bryan Cranston, Ron Moore, Ryan Coogler, Mike Schur, and more, who have all been approached by Apple's team recently in some form. The ultimate question, according to talent agency ICM Partners, is finding out where -- and how -- these shows will be streamed.

Still, the lack of clarity has left at least a few, including ICM Partners managing director Chris Silbermann, asking tough questions. "Jamie and Zack are good guys, and they've done business with all of us for decades, and it's Apple, so everybody will sell there," he says. "That being said, they need to articulate to the creative community and the industry at large their marketing, release and distribution strategy. Simply, what does it mean to be an Apple show?"

Check out The Hollywood Reporter's full article on Apple's TV strategy right here.

Since the Google Drive app for iOS was updated earlier this month, several iPhone and iPad users have been unable to open Microsoft Word documents and many other file types in Apple's Files app for iOS 11 or iCloud Drive app for iOS 10.

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Instead, when users with the Google Drive app installed attempt to open a DOCX file in the Files or iCloud Drive apps, for example, the Google Drive app automatically opens and displays a prompt to save the file.

MacRumors has been able to duplicate the issue, which is likely a Google Drive problem rather than a Files or iCloud Drive one.

The only solution to the problem for now appears to be uninstalling the Google Drive app. Google has yet to comment on the matter, but it will presumably have to release another update to the Google Drive app to fix this issue.

Update: The issue appears to be the result of Google registering for the "public.data" UTI and setting its handler rank to "owner." Then, the latest update to Google Drive seemingly added open-in-place support for "public.data," which is all data types, and became the default opener for many other file types.

A source familiar with the matter informed MacRumors that Google is aware of the issue and working on a fix.

Update 2: Google Drive has been updated and no longer hijacks file opening duties in Files or iCloud Drive.

Twitter last night updated its iOS app to version 7.8 to patch a bug that prevented users from uploading photos in high resolution, but the same update also appears to have removed the company's companion Apple Watch app from the App Store. As noticed by users on Reddit and Twitter, after updating the Twitter app on iPhone the Apple Watch app has subsequently vanished, and Twitter has yet to comment on whether or not the app's removal is permanent.

On Apple Watch, Twitter users could view their timeline to browse recent Tweets made by people they follow, check out top trends, and Tweet directly from the Apple Watch using a voice-to-text feature. Now, any mention of Twitter offering an Apple Watch app has been removed from the app's page on the iOS App Store.

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MacRumors forum members pointed out earlier this week that the Twitter app on Apple Watch began crashing and had trouble displaying the Twitter icon on notifications following the launch of watchOS 4. This means Twitter could be working on the app behind the scenes to get it up and running again for the new operating system on the Apple Watch, but it's also a possibility that the app is gone for good.

If it is, Twitter will fall in line with a series of high-profile Apple Watch apps that have pulled support for Apple's wearable device this year. Over the course of a few months in the first part of 2017, Google Maps, Amazon, and eBay all quietly removed their Apple Watch apps from the App Store without many people taking notice until May. Google and eBay said the move was to rework the apps and debut new versions later, which has yet to happen.

There are still some third-party Twitter clients with Apple Watch support, including Tweetbot and Twitterific. If Twitter comments on the removal of its Apple Watch app, we'll update this article.

Update: Twitter provided a statement to TechCrunch, although the social network company avoided commenting specifically about the Apple Watch app and its removal from the App Store.

“We heard from people that notifications were the most helpful part of the Apple Watch Twitter experience. With this, we are focusing on supporting more robust, media-rich notifications. We are committed to providing the very best Twitter experience on iPhone, iPad, Apple TV and Apple Watch, and we’ll continue to iterate and improve our apps across all platforms,” said Dan Jackson, a Twitter spokesperson.

Tag: Twitter

The Wall Street Journal reports that iPhone X production issues were due to a supply imbalance of components dubbed Romeo and Juliet.

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The report, citing people familiar with the situation, claims it has taken more time to assemble the Romeo module than the Juliet module, both part of the iPhone X's new TrueDepth facial recognition system for Face ID.

The so-called Romeo module reportedly includes the dot projector that beams more than 30,000 invisible dots to create a precise depth map of your face, while the Juliet module includes the infrared camera that analyzes the pattern.

Earlier this week, both KGI Securities analyst Ming-Chi Kuo and sources speaking with Nikkei Asian Review said the TrueDepth system has indeed been a significant bottleneck for Apple suppliers manufacturing the iPhone X.

One of The Wall Street Journal's sources said the assembly process is now moving smoothly, but the production issues add to concerns about extended shortages when iPhone X sales begin in early November.

iPhone X pre-orders begin October 27, and the device officially launches November 3.

Related Forum: iPhone

Apple has posted a series of job listings for a future retail store in Bangkok, Thailand, as spotted by local publication The Nation.

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Apple retail store in Brussels, Belgium

The company is looking to fill the usual Creative, Expert, Genius, Manager, Store Leader, and Business Leader positions, among others, and applications for the two-year Apple Store Leader Program are also open.

The location will be Apple's first retail store in Thailand, and its second in Southeast Asia, following its Singapore location that opened in May.

In July, the Bangkok Post reported that the store will open in 2018 at the Iconsiam, a future mixed-use development with two shopping malls in Bangkok. The flagship location is said to have over 20,000 square feet of space.

Apple continues to hire for retail stores in Vienna and Seoul as well, which will be the first in Austria and South Korea respectively.

In related news, Apple has announced that its Woodfield store in Schaumburg, Illinois will be relocating to a new unit in the shopping mall on September 30. The current store, opened in August 2001, is Apple's fifth oldest, and one of just four to still have a classic black storefront with two Apple logos.

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(Thanks, Storetellee!)