AirPods and AirPods 2 are designed to work seamlessly with all of Apple's Bluetooth-supporting devices, and nine times out of ten the wireless earbuds live up their billing, but that doesn't mean they work perfectly for everyone one hundred percent of the time.


A particularly irritating problem that can sometimes occur is when one AirPod drops the connection intermittently or stops working altogether for no apparent reason. If you've been hit by this bug, following the steps below should help you resolve it.

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap Bluetooth, and then tap the 'i' icon next to your AirPods in the list.
  3. Tap Forget this Device.
    airpods forget device
  4. Ensure that both AirPods are in their charging case and that the case has charge.
  5. Locate the small button on the back of the case, near the bottom. It's flush with the case and the same color as it, so you might need to feel about for it.
  6. Open the charging case lid.
  7. Press and hold the button on the back of the case for at least 15 seconds. If you are using a first-generation (i.e. non-wireless) AirPods charging case, the case's internal light between the AirPods will flash white and then amber, indicating the AirPods have reset. If you are using AirPods 2 or a Wireless Charging Case, you can find this light on the front of the case.
  8. Now, close the lid of your AirPods case and then open it up again.
    airpodsconnected
  9. Hold the AirPods case with open lid next to your iPhone or iPad. Your iOS device should recognize the AirPods and you'll see a popup to connect them.

If the above steps don't solve the problem, try resetting your iPhone's network settings. To do so, launch the Settings app and select General -> Reset -> Reset Network Settings, then try re-pairing your AirPods by repeating the steps above.

Time for new AirPods or AirPods Pro?

Check our constantly updated guide for best deals on AirPods.

Related Roundup: AirPods
Buyer's Guide: AirPods (Don't Buy)
Related Forum: AirPods

Top Rated Comments

djlythium Avatar
33 months ago
What if both AirPods are working, but for about 50% of their advertised talk time due to battery degradation? o_O
Score: 8 Votes (Like | Disagree)
comp.doc Avatar
33 months ago
I’ve only had to do the nuclear fix twice in two years of ownership. Most of the time simply popping them back in the case for a few seconds does the trick.
Score: 8 Votes (Like | Disagree)
Smith288 Avatar
33 months ago
Or suck the wax out of it. LOL

https://www.reddit.com/r/airpods/comments/5xrrhu/one_side_louder/?utm_source=share&utm_medium=ios_app
Score: 5 Votes (Like | Disagree)
HoosBruce Avatar
33 months ago
Ive had mine for 2 years and almost 2 months (January after the launch), and mine last anywhere between 30-60 min. I've used them nearly every day, so I'm not complaining, I'm just impatiently waiting for the next gen
Score: 4 Votes (Like | Disagree)
joeblow7777 Avatar
33 months ago
So if your Airpods aren’t working try un-pairing and re-pairing with your device.

That’s the Bluetooth equivalent of turn it off and back on again, which does in fact solve most problems. :D
Score: 3 Votes (Like | Disagree)
HMFIC03 Avatar
33 months ago
I’ve had this issue occur also. The simple and quick solution I found was just placing the malfunctioning AirPod back in it’s charging case for a moment. Problem solved.
True but PITA when it happens at a half marathon.
Score: 2 Votes (Like | Disagree)

Top Stories

calculatorapp

iOS 11 Bug: Typing 1+2+3 Quickly in the Calculator App Won't Get You 6

Tuesday October 24, 2017 2:03 pm PDT by
A bug in the built-in Calculator app in iOS 11 is getting some major attention this week, despite the fact that it's been around since iOS 11 was in beta testing. At issue is a calculator animation that causes some symbols to be ignored when calculations are entered in rapid succession. You can try it for yourself: Type 1+2+3 and then the equals sign into the Calculator app quickly. Due to...
gradiente iphone white

Brazilian Electronics Company Revives Long-Running iPhone Trademark Dispute

Tuesday May 19, 2020 1:06 pm PDT by
Apple has been involved in a long-running iPhone trademark dispute in Brazil, which was revived today by IGB Electronica, a Brazilian consumer electronics company that originally registered the "iPhone" name in 2000. IGB Electronica fought a multi-year battle with Apple in an attempt to get exclusive rights to the "iPhone" trademark, but ultimately lost, and now the case has been brought to...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
maxresdefault

New MacBook Pro Models Coming at WWDC, Suggests Leaker

Monday May 24, 2021 1:27 pm PDT by
New MacBook Pro models are coming at WWDC, according to leaker Jon Prosser who has a mixed track record when it comes to predicting Apple's plans. Subscribe to the MacRumors YouTube channel for more videos. Prosser provided no additional information, but there are new 14 and 16-inch MacBook Pro models in the works. The new MacBook Pros will feature the most radical redesign to the MacBook Pro ...
omg lightning cable comparison

Security Researcher Develops Lightning Cable With Hidden Chip to Steal Passwords

Thursday September 2, 2021 6:59 am PDT by
A normal-looking Lightning cable that can used to steal data like passwords and send it to a hacker has been developed, Vice reports. The "OMG Cable" compared to Apple's Lightning to USB cable. The "OMG Cable" works exactly like a normal Lightning to USB cable and can log keystrokes from connected Mac keyboards, iPads, and iPhones, and then send this data to a bad actor who could be over a...
iphone 12 colors 2021

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived last October in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone 12...
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...
M1X MBP Feature

Leaker: Upcoming MacBook Pro to See Price Hike Over Current Model, Equal Performance Across 14 and 16-Inch Sizes

Tuesday August 24, 2021 5:28 am PDT by
The upcoming 14-inch MacBook Pro is set to be more expensive than the current 13-inch MacBook Pro and both the 14 and 16-inch models will offer the same performance, according to the leaker known as "Dylandkt." The leaker shared the information on Twitter, explaining that both of the upcoming MacBook Pro models, expected to come in 14 and 16-inch sizes, will feature the same performance due...