AirPods, AirPods 2, AirPods Pro, AirPods Pro 2, and AirPods 3 are designed to work seamlessly with all of Apple's Bluetooth-supporting devices, and nine times out of ten the wireless earbuds live up their billing, but that doesn't mean they work perfectly for everyone one hundred percent of the time.


A particularly irritating problem that can sometimes occur is when one AirPod drops the connection intermittently or stops working altogether for no apparent reason. If you've been hit by this bug, following the steps below should help you resolve it.

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap the name of your AirPods, just below your Apple ID banner. Alternatively, tap Bluetooth, and then tap the 'i' icon next to your AirPods in the list.
  3. Scroll down to the bottom of the menu and tap Forget this Device.
    settings

  4. Ensure that both AirPods are in their charging case and that the case has charge.
  5. Locate the small button on the back of the case, near the bottom. It's flush with the case and the same color as it, so you might need to feel about for it.
  6. Open the charging case lid.
  7. Press and hold the button on the back of the case for at least 15 seconds. If you are using a first-generation or non-wireless second-generation AirPods charging case, the case's internal light between the AirPods will flash white and then amber, indicating the AirPods have reset. If you are using a Wireless Charging Case for AirPods Pro, AirPods 2 or AirPods 3 (also available as an upgrade purchase for first-generation AirPods), you can find this light on the front of the case.
  8. Now, close the lid of your AirPods case and then open it up again.
    airpodsconnected
  9. Hold the AirPods case with open lid next to your iPhone or iPad. Your iOS device should recognize the AirPods and you'll see a popup to connect them.

If the above steps don't solve the problem, try resetting your iPhone's network settings. To do so, launch the Settings app and select General > Reset > Reset Network Settings, then try re-pairing your AirPods by repeating the steps above.

Time for new AirPods or AirPods Pro?

Check our constantly updated guide for best deals on AirPods.

Related Roundups: AirPods 3, AirPods Pro
Related Forum: AirPods

Top Rated Comments

djlythium Avatar
53 months ago
What if both AirPods are working, but for about 50% of their advertised talk time due to battery degradation? o_O
Score: 8 Votes (Like | Disagree)
comp.doc Avatar
53 months ago
I’ve only had to do the nuclear fix twice in two years of ownership. Most of the time simply popping them back in the case for a few seconds does the trick.
Score: 8 Votes (Like | Disagree)
Smith288 Avatar
53 months ago
Or suck the wax out of it. LOL

https://www.reddit.com/r/airpods/comments/5xrrhu/one_side_louder/?utm_source=share&utm_medium=ios_app
Score: 6 Votes (Like | Disagree)
HoosBruce Avatar
53 months ago
Ive had mine for 2 years and almost 2 months (January after the launch), and mine last anywhere between 30-60 min. I've used them nearly every day, so I'm not complaining, I'm just impatiently waiting for the next gen
Score: 4 Votes (Like | Disagree)
joeblow7777 Avatar
53 months ago
So if your Airpods aren’t working try un-pairing and re-pairing with your device.

That’s the Bluetooth equivalent of turn it off and back on again, which does in fact solve most problems. :D
Score: 3 Votes (Like | Disagree)
HMFIC03 Avatar
53 months ago
I’ve had this issue occur also. The simple and quick solution I found was just placing the malfunctioning AirPod back in it’s charging case for a moment. Problem solved.
True but PITA when it happens at a half marathon.
Score: 2 Votes (Like | Disagree)

Popular Stories

iPhone 15 Pro Buttons CAD Leak

iPhone 15 Pro Low-Energy Chip to Allow Solid-State Buttons to Work When Device is Off or Out of Battery

Wednesday March 29, 2023 1:54 am PDT by
The iPhone 15 Pro and Pro Max will use a new ultra-low energy microprocessor allowing certain features like the new capacitive solid-state buttons to remain functional even when the handset is powered off or the battery has run out, according to a source that shared details on the MacRumors forums. CAD-based render of new solid-state buttons on iPhone 15 Pro models The source of this rumor is ...
maxresdefault

Apple Announces WWDC 2023 Event Taking Place June 5 to 9

Wednesday March 29, 2023 9:58 am PDT by
Apple today announced that its 34th annual Worldwide Developers Conference will take place from Monday, June 5 to Friday, June 9. Like WWDC 2020, 2021, and 2022, WWDC 2023 will be an online event for the most part, and it will be open to all developers at no cost. Subscribe to the MacRumors YouTube channel for more videos. Apple will provide online sessions and labs, which will allow...
iPhone 15 Pro Multi Purpose button Mute Switch Feature Green 2

iPhone 15 Pro Rumored to Feature Multi-Use Action Button Instead of Mute Switch

Wednesday March 29, 2023 7:28 am PDT by
iPhone 15 Pro and iPhone 15 Pro Max models are rumored to feature a customizable Action button like the Apple Watch Ultra, according to a MacRumors forum member who leaked accurate details about the Dynamic Island on iPhone 14 Pro models last year. The source claimed the Action button will replace the Ring/Silent switch that has been included on every iPhone model since 2007. They did not...
iOS 16

Apple Releases iOS 16.4 With New Emoji, Safari Web Push Notifications, Beta Changes, Voice Isolation for Calls and More

Monday March 27, 2023 10:03 am PDT by
Apple today released iOS 16.4, the fourth major update to the iOS 16 operating system that initially came out last September. iOS 16.4 comes two months after the launch of iOS 16.3, an update that added Security Keys for Apple ID. iOS 16‌.4 and iPadOS 16.4 can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. It can take a few minutes...
Apple Music Classical

Apple Explains Why It Launched an iPhone App Dedicated to Classical Music

Monday March 27, 2023 8:54 pm PDT by
Apple today published a support document explaining why it decided to release a standalone Apple Music Classical app for classical music. In short, Apple says the app was designed to support classical music's complex metadata:Classical music is different. It has longer and more detailed titles, multiple artists for each work, and hundreds of recordings of well-known pieces. The Apple Music...
iOS 16

Apple Seeds First Betas of iOS 16.5 and iPadOS 16.5

Tuesday March 28, 2023 10:15 am PDT by
Apple today seeded the first betas of upcoming iOS 16.5 and iPadOS 16.5 updates to developers for testing purposes, with the software coming a day after the launch of iOS 16.4 and iPadOS 16.4. Registered developers can opt in to the betas by opening up the Settings app, going to Software Update, tapping on the "Beta Updates" option and toggling on the iOS 16 Developer Beta. Note that an...
home upgrade available feature

PSA: Apple Has Made Its New Home Architecture Update Available Again

Tuesday March 28, 2023 1:50 am PDT by
Apple has made the option to upgrade to new Home architecture available again with the release of iOS 16.4, iPadOS 16.4, and macOS Ventura 13.3, after it temporarily pulled the update in December. After updating Apple devices to the latest software, users can once again opt to upgrade any homes set up in the Home app to the new Home architecture, which Apple says brings faster, more reliable ...