Powerbeats Pro in Black availability begins in May. Ivory, Moss and Navy will be available this summer. Color availability is subject to change.

Most keyboard-related repairs will be required to be completed in store until further notice. Additional service parts have been shipped to stores to support the increased volume.

These repairs should be prioritized to provide next-day turnaround time. When completing the repair, have the appropriate service guide open and carefully follow all repair steps.

We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry. The vast majority of Mac notebook customers are having a positive experience with the new keyboard.

It's been an interesting time period to be a CEO. I've always deeply felt that people should have values. A corporation is nothing more than a collection of people, so by extension a corporation should have values. It's not unique to Apple. We've always had a unique set of values important to us. Part of that is how we treat the environment. Advocating for high-quality education. Privacy. I tend to think as I look at the world today, the issues that we face cannot be addressed solely by government. We cannot be looking to the government to solve all the problems. I think it takes the public sector, the private sector, and academia working together to solve these problems. Climate change is not going to be solved by government -- as just one example. We've readily stepped up and participated in the conversations because we think how we do is important as what we do.

I would hope that every CEO stands up and represents its employees. This will upset some people. I try not to get wrapped up in a pretzel about who we upset. … In the end, we'll be judged for "did we stand up for what we believe in?" I think people still appreciate that, even when they disagree. We've taken some unpopular opinions, I recognize that, but we do so believing deeply that they are right. We do not focus on politics. Unfortunately, everything tends to break down that way, but we tend to focus on the policy. … Apple doesn't have a PAC (Political Action Committee). Apple's probably the only large company that doesn't have a PAC. … The company donates zero to political candidates.

Technology needs to be regulated. There are now too many examples where the no rails have resulted in a great damage to society. When things are out in society and they don't represent the true cost, then you need to do something about it. … You have to regulate it. I've been on the regulation kick, which surprised even me, for a while, because I didn't see companies laying the basic rails in place, and then refusing to step over those.

I think this is an example where Europe is more likely to come up with something. GDPR isn’t ideal, but GDPR was a step in the right direction, on the privacy side obviously. There are plenty of things it doesn’t do that it needs to do. Moving the ball forward starts in Europe, and may eventually come to the US. I think in some cases, and I think I am part of this problem, in the US we typically either… business thinks all regulation is bad regulation. Therefore, there is lots of gravity around not doing something. I think that’s a very difficult tide to work through. We are advocating very strongly for regulation because I do not see another path at this point.

Privacy is much more meaningful to mainstream Americans now … people that I would talk to, if they were in the military, they really got it, because they fought for our civil liberties, and they knew how important those civil liberties to were Americans… in mainstream America, people didn’t really grasp it… now much more meaningful… when it begins to affect our democracy, it means even more, and you get a more visceral response. I still think that all of us, including Apple, need to talk about what it means to the user, what it means to the citizen. Why it’s important. Why the folks who wrote our Constitution thought it was important. What it means to expression. In a world where everything is totally open, people begin to guard what they will say. Think about where society will go if we are afraid to share our opinions — if we fear we are being listened to, surveilled, monitored. … However, I’m still worried that some of the tools such as encryption… could the government force Apple to create a tool that puts hundreds of millions of people at risk to get into a phone… I wish that case would have gone to court to be honest, it was dropped the day before, now that the Inspector General’s report has come out, our worst fears have been confirmed, it was a very rigged case. … This was not the government’s finest hour. … I hope we’ve advanced much further than that. It hasn’t reoccured. It’s occurred in no other country in the world … I do think for the everyday American, privacy is materially more important sitting here in 2019…

I would never share my talks with the President. The things I’m passionate about as the leader of Apple is getting DACA fixed, getting the immigration system fixed for America, fixing these green card backlogs … Trade is very important — it’s good for America, we need to figure out that it’s good for everyone…

When your founder doesn't have [a degree], it kind of says a lot about what people can do without college education. … Pushing for every kid to learn coding. I think every kid in the world should learn to code. I think it’s the most important second language to know. … Basic creativity skills are not taught in a lot of schools, so we've created our own Everyone Can Create curriculum and made it available to schools…

We began to recognize it was important to monitor your body on a real-time basis, versus just going to the doctor once per year and having vital signs checked. … Last year, as you know, we launched the Series 4 that has an ECG in it. This is a huge thing. … Some people only have one of these in their lives. … Now you can monitor ECG on your wrist. I'm getting tons of notes from people around the world… "I would have died or had a serious issue if I didn't know this." This is what the people are telling me. I think it's a big idea to monitor your body… As we pull this string more, and recognize things we can uniquely do… as long as you have the technology and privacy, which is even more important in the health arena, if you're really solid in these things, we think you can increase the learning cycles and make significant contributions to healthcare over time. We're at the early stages of this with the Watch, and obviously we're working on a bunch more things. I do think there will be a day we look back and say Apple's greatest contribution to mankind has been in healthcare. I think that will happen.

Apple has never wanted to maximize user time. We're not motivated by this by a business point of view, and certainly not by a values point of view. We want to enable things for your life, empower you to have experiences you couldn't have. It is clear there are certain apps that people can get in the mindset of just scrolling through mindlessly and continually picking up their phones to see what is happening right at this second. So, we looked at this, and we said, number one, people should know what they are doing. There is a human trait in all of us to underestimate the degree of something bad we are doing. If you ask someone how many calories they had yesterday, I bet you they will tell you they had less than they actually had. So we're telling people how much time they are spending in apps, here's how many notifications you got. If you have an iPhone, I would encourage you to do this. I've gone in and gutted the number of notifications I receive… do I really need to get thousands of notifications per day? … If you're looking at your phone more than you're looking into someone's eyes, you're doing the wrong thing. This thing will improve through time just like everything else we do. We'll innovate there just like we do in other areas. Basically, we don't want people using their phones all the time. This has never been an objective for us.

“On the bright side, we have an opportunity to nail down this issue and fix it before selling the phones to a massive audience, so they won’t have same complaints,” said a Samsung employee, speaking on condition of anonymity.

While Sprint is working hard to deliver mobile 5G and the first 5G smartphone in the U.S., AT&T is hard at work trying to convince you that they already won the race to 5G with something they call "5G Evolution." That is simply untrue.

Don't be fooled. 5G Evolution isn't new or true 5G. It is fake 5G.

They would love for you to believe they are different ... better. The truth is AT&T is simply offering customers a nationwide 4G LTE network just like Sprint and all the other major wireless carriers. It's not 5G.

"We understand why our competitors don't like what we are doing, but our customers love it. We introduced 5G Evolution more than two years ago, clearly defining it as an evolutionary step to standards-based 5G. 5G Evolution and the 5GE indicator simply let customers know when their device is in an area where speeds up to twice as fast as standard LTE are available. That's what 5G Evolution is, and we are delighted to deliver it to our customers.

We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.

We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.