Samsung Recalls New Galaxy Note7 Due to Exploding Batteries [Updated]
Following reports of exploding batteries in its latest smartphone, Samsung is expected to announce an "unprecedented" recall of the Galaxy 7 Note less than a month after it first debuted.
According to South Korea's Yonhap News Agency, an unnamed Samsung official says the company is conducting an investigation and is expected to announce the results this weekend or early next week. Samsung has indeed traced the explosions to the battery of the device and is in talks with Verizon and other U.S. business partners to figure out how to deal with the issue.
Samsung's solution may be to recall all Galaxy Note 7 devices that have been sold thus far, as the company has no plans to hide the result of its investigation.
"The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity. [...]
"Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.
The Galaxy Note 7 went on sale on August 19 and shortly after, reports began circulating about devices that exploded or caught on fire while charging. Images and videos of damaged Galaxy Note 7 devices have been circulating around the internet and have already led Samsung to delay shipments of the device. No injuries have been reported thus far.
Samsung's Galaxy Note 7 features a 2,560×1,440 Super AMOLED dual curved display, Qualcomm Snapdragon 820 quad-core 64-bit 14nm processor, 4GB of RAM, 12-megapixel Dual Pixel rear-facing camera, wireless charging, an iris scanner, IP68-rated waterproofing, and a 3,500 mAh battery.
Update: Samsung has officially stopped sales of the Galaxy Note7 and issued a voluntary recall for existing devices.
Apple CEO Tim Cook "secretly" signed an agreement worth more than $275 billion with Chinese officials, promising that Apple would help to develop China's economy and technological capabilities, The Information reports.
In an extensive paywalled report based on interviews and purported internal Apple documents, The Information revealed that Tim Cook personally forged a five-year agreement...
Apple is working on five new Macs for launch in 2022, including a new version of the entry-level MacBook Pro, according to Bloomberg's Mark Gurman.
In the latest edition of his "Power On" newsletter, Gurman said that he expects Apple to launch five new Macs in 2022, including: A high-end iMac with Apple silicon to sit above the 24-inch iMac in the lineup
A significant MacBook Air...
Apple is planning an entire revamp of its Apple Watch lineup for 2022, including an update to the Apple Watch SE and a new Apple Watch with a rugged design aimed at sports athletes, according to respected Bloomberg journalist Mark Gurman.
Writing in the latest installment of his Power On newsletter, Gurman said that for 2022, alongside the Apple Watch Series 8, Apple is planning an update to ...
With the launch of iOS 15.2, Apple is adding a new "Parts and Service History" section to the Settings app that will let users see the service history of their iPhones and confirm that components used for repairs are genuine.
As outlined in a new support document, iPhone users who have iOS 15.2 or later installed can go to Settings > General > About to access Parts and Service History. The...
Apple today provided the release candidate version of iOS 15.2 to developers for testing purposes, and in the release notes, Apple says that the new Apple Music Voice Plan is set to launch alongside the update.
Introduced in October, the Voice Plan is a new tier for Apple Music that is priced more affordably than a standard Apple Music plan. It's $4.99 instead of $9.99, and is designed...
macOS Monterey 12.1, which is set to be released to the public in the near future, addresses several significant bugs that Mac users have been complaining about for weeks.
According to Apple's release notes, it fixes a bug that could cause the trackpad to become unresponsive to taps or clicks. We reported on the Tap to Click bug earlier this month after receiving dozens of complaints from Mac...
The SD card reader slot on the new 14 and 16-inch MacBook Pro models is not functioning as expected with some SD cards, according to multiple reports on the MacRumors forums.
In a long complaint thread, MacRumors readers have detailed the issues that they're having with some SD cards, and there seems to be little consistency between reports and affected SD cards. Some SD cards crash and...
Amazon today has Apple's AirPods Pro with MagSafe Charging Case for $169.99 and delivery before Christmas Day, down from an original price of $249.00. This is $10 off from the rock bottom $159.99 price tag we tracked on Black Friday and Cyber Monday, and still a great deal for anyone shopping this holiday season.
Note: MacRumors is an affiliate partner with Amazon. When you click a link and...
Razer today announced the launch of the Razer Phone Cooler Chroma, a MagSafe-compatible fan that's designed to attach to the back of an iPhone.
While there's a MagSafe version for the iPhone 12 and 13 models, there's also a second version with a clamp design that's meant for Android phones and that would also work with non-MagSafe iPhones.
Razer says that the Phone Cooler Chroma has a...