MacRumors

With a large bulk of the rumors for the iPhone 6 revolving around its purported increased screen size, there have been a healthy amount of iPhone 6 renderings exploring what the phone could look like and how big it would be compared to the current iPhone 5s.

MacRumors forum member deuxani decided to take it a step further and compared the 4.7" iPhone 6 to its Android-based competition.

If the rumors are true, at least one model of the iPhone 6 will contain a 16:9 4.7” screen. When you think about it realistically the iPhone 6 will have a home button with a finger print scanner the same size as the iPhone 5S. Also will the top and bottom bezels have the same height for symmetry. The side bezels will be smaller than the iPhone 5S, but they will not be non-existing.

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First, deuxani compared the rumored iPhone 6 to the Motorola Moto X and LG G2 Mini, two 4.7-inch Android phones, that were actually smaller despite having the same screen size. This is largely because of of the rounded Touch ID sensor on the bottom and the need for the top and bottom bezels to be symmetrical due to Apple's design philosophy.
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Compared to the 5" Nexus 5 and the 5.2" LG G2, deuxani found the iPhone 6 could be as tall as either phone with less screen real estate.

And finally, when compared to this year's flagship 5" HTC One (m8) and Samsung Galaxy S5, deuxani found that the Android devices were larger in every way.
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In conclusion, deuxani found that the iPhone 6 could find it difficult to impress in screen size alone when compared to its Android competition. However, the iPhone 6 may stand out in thinness, which was highlighted in a video earlier today comparing an leaked iPhone 6 case to other devices.

Apple has been rumored to release two larger sized iPhones this fall. The rumored sizes are 4.7" and 5.5", though the 4.7" version is thought to arrive first as Apple is allegedly having a difficult time finding a thin enough battery to place in the 5.5" model. A recently released Apple slide revealed that the company acknowledged that consumers wanted larger screened phones, which Apple couldn't provide them at the time.

Related Forum: iPhone

We've seen several examples of cases designed for the rumored 4.7-inch version of the upcoming iPhone 6, and in a new video, Unbox Therapy compares a 4.7-inch iPhone 6 case to the iPhone 5s, the Nexus 5 and the Galaxy Note 3, giving us an idea of how the iPhone 6 might look next to other large-screened devices.

The 4.7-inch case is depicted next to the 4-inch iPhone 5s, the 4.95-inch Nexus 5, and the 5.7-inch Galaxy Note 3. The case is closest in size to the Nexus 5, which gives the best representation of how a 4.7-inch iPhone may feel in the hand. The iPhone 5s looks quite a bit smaller than the case, while the Galaxy Note 3 looks significantly larger.


Along with a size comparison, the video points out some of the design features on the case, which may translate to design changes on the iPhone 6. As has been pointed out in other case and part leaks, the sleep/wake button has been moved from the top right of the device to the right side.

Rumors have suggested the sleep/wake button might be relocated in order to improve one-handed use on a larger device, and the volume buttons might be altered as well, gaining a rectangular iPad-mini-style shape rather than the existing circular buttons on the iPhone 5s.

The iPhone 6 case is also noted to be quite thin, which is in line with previous rumors about the device. According to KGI Securities analyst Ming-Chi Kuo, the iPhone 6 could be significantly thinner than the existing 7.6mm iPhone 5s at 6.5–7.0mm and it may also have a narrower bezel.

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Rendering of the iPhone 6 in both 4.7 and 5.7-inch sizes

Apple is expected to ship the iPhone 6 in two different sizes, the 4.7-inch version described in the video and also a 5.5-inch version that has reportedly seen some production delays. While the 4.7-inch version of the iPhone 6 may make its debut as soon as September, the 5.5-inch version may not ship until 2015.

Along with a thinner profile, multiple sizes, and a narrower bezel, the iPhone 6 might include a sapphire crystal screen, an A8 processor, and camera improvements in the form of optical image stabilization.

Related Forum: iPhone

During Apple's earnings call today, Apple shared new details on the state of the iPad, including information on sales expectations, the launch of Microsoft Office for the device, the education market, and the use of the tablet compared to competitors.

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While the company's 16.35 million in iPad sales fell short of analyst expectations, Apple notes that sales came in at the high end of its internal expectations. Company executives cited two main factors: an increase in iPad channel inventory in the March 2013 quarter which artificially increased sales and that was "significantly" reduced this year; it also mentioned that it ended the December 2012 quarter with a substantial backlog of iPad mini orders that didn't shipped until 2013. The company added that it hit iPad supply/demand balance earlier in the launch cycle this year.

Apple also noted that two-thirds of people activating an iPad in the last six months were new to the device, while half of people registering an iPhone had never owned one before. Citing research from App Annie and Chitika, the company stated that the iPad generated four times the mobile web traffic as all Android tablets combined, and that two-thirds of US consumers that planned to purchase a tablet in the next 3 months would be purchasing an iPad.

CEO Tim Cook commented on the recent launch of Microsoft Office for the iPad, stating that the addition of the productivity suite "helps" and that it would have been financially beneficial for Microsoft to release the program "earlier". Overall, Cook noted that customers were "responding well" to Office in a field of many alternatives that were brought to the market, including Apple's own iWork suite for the iPad as well as competitors from other developers.

Cook also noted that Apple has a 95% share in the education market and that the company's focus was on getting more iPads into classrooms. He says the iPad is "the fastest growing product in Apple's history", and that the company is determined to stay focused on the things "we do best" and said that the company focuses on getting the details the right as opposed to simply being the first to launch.

Apple is expected to introduce updated models of the iPad Air and Retina iPad Mini this year, with some rumors suggesting that the company will add a larger "iPad Pro" to its tablet lineup in the near future.

Related Roundups: iPad, iPad mini
Related Forum: iPad

During the question and answer portion of today's financial earnings call, Apple CEO Tim Cook explained why the company has been slow to put products out in 2014, pointing towards the company’s attention to detail and its desire to "perform at a really high level of quality" that Apple's customers expect.

Cook noted that Apple did not ship the first MP3 player, smartphone, or tablet, but he said that the company did release the first "acceptable" and "modern" smartphone, tablet, and MP3 player when it launched the iPhone, iPad, and iPod.

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"We care about every detail and it takes us a bit longer to do that. That's always been the case," he said. "It means more to us to get it right than to be first."

Cook pointed towards examples in the marketplace where the clear objective was to be first, possibly referring to Samsung and its poorly received Galaxy Gear smart watch. Apple customers "want great, insanely great," said Cook, and "that’s what we want to deliver."

According to Cook, Apple has many products in the pipeline that the company is excited about, but it is not yet ready to "pull the string on the curtain." He did say, however, that Apple has expanded the number of things the company is working on behind the scenes.

Applelogo.pngDuring today's second quarter earnings call, Apple CEO Tim Cook revealed that Apple has purchased a total of 24 companies over the last 18 months, some that are known and some that remain unknown.

Just over half of Apple’s acquisitions have come to light, which means the company has purchased a number of additional companies that have not been disclosed. So far in 2014, Apple acquired SnappyLabs, a company that produced a burst-mode photo app, and Burstly, the company behind the Testflight iOS beta testing platform.

2013 saw Apple acquire several different mapping apps, including BroadMap, Embark, HopStop, Locationary, and WiFiSlam, along with other notable additions like 3D company PrimeSense and Novauris, a speech recognition company. Back in October, Tim Cook noted Apple had completed 15 strategic acquisitions in 2013, pointing towards a number of new acquisitions already in 2014.

The technology from Apple’s acquisitions will likely make its way into future products and updates. For example, all of the mapping acquisitions are expected to be put to use in iOS 8, which will see the addition of transit directions and possibly improved indoor mapping techniques.

During the call, Apple CEO Tim Cook noted that investing in research and development along with hardware, software, and services were top priorities, and that the company was "on the prowl" for new companies to acquire.

ituneslogo.jpgDuring its financial results call covering the first calendar quarter and second fiscal quarter of 2014, Apple shared details on the success of its iTunes Store, which has become an increasingly important revenue source for the company in recent years, mainly due to the popularity of the App Store.

Last quarter, Apple's customers spent a total of $5.2 billion on iTunes purchases, up 24 percent year over year. That's also up from $4.7 during the first quarter of 2014. Cumulatively, Apple's App Store has seen 70 billion total app downloads, up from 65 billion in January.

Apple has 800 million iTunes accounts, most with credit cards attached, an important fact in light of Apple's potential interest in entering the mobile payments market. Back in June of 2013, Apple announced 575 million customers had iTunes accounts, marking a massive growth increase.

Overall, Apple shared via its financial results report that it posted revenue of $45.6 billion and net quarterly profit of $10.2 billion, or $11.62 per diluted share, compared to revenue of $43.6 billion and net quarterly profit of $9.5 billion, or $10.09 per diluted share, in the year-ago quarter.

timcook.pngIn an interview with The Wall Street Journal following the release of Apple's financial results for the most recent quarter, CEO Tim Cook stated that the company's stock was "undervalued" and that the expansion of the share buyback program "shows how much confidence [Apple] has in the future of the company."

Apple announced an increase of its capital return program to $130 billion, from an announced $100 billion last year, with the company expecting to complete the program by the end of 2015. Apple will take on additional debt both domestically and internationally to finance the program.

The company will also institute a 7-for-1 stock split in June, with shareholders of record on June 2 receiving an additional six shares of stock for each share they own on June 9, and a dramatic reduction in the price of each share to match. Apple CEO Tim Cook said that the company was undertaking the split to make it easier for all potential shareholders to afford to invest in the company.

Apple's board approved an 8% increase in the company's quarterly cash dividend, up to $3.29 from $3.05, and Cook said the company anticipates annual increases in the dividend going forward.

During today's second quarter earnings call, Apple CEO Tim Cook announced that the company's new retail and online leader, Angela Ahrendts, will be joining Apple next week.

Ahrendts first resigned from British luxury fashion house Burberry in October of 2013, but was contractually obligated to stay on with the company for another six months as it transitioned to new CEO Christopher Bailey. As of April, Ahrendts fulfilled her obligations and became free to leave Burberry to join Apple.

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Earlier this month, rumors suggested Ahrendts might stay on with Burberry until June in order to pick up a two million pound performance bonus, but it appears that she will not be staying with the company in order to collect the payment.

Ahrendts will join Apple as the Senior Vice President of Retail and Online Stores, a position that has seen significant turnover over the past several years. In 2011, Ron Johnson left Apple for J.C. Penney, after building up Apple's retail presence during his 11-year tenure. Johnson was then replaced by Dixons CEO John Browett, who served less than a year at Apple. Since Browett's departure, the position has been empty.

Apple LogoApple today announced financial results for the first calendar quarter and second fiscal quarter of 2014. For the quarter, Apple posted revenue of $45.6 billion and net quarterly profit of $10.2 billion, or $11.62 per diluted share, compared to revenue of $43.6 billion and net quarterly profit of $9.5 billion, or $10.09 per diluted share in the year-ago quarter.

Gross margin for the quarter was 39.3 percent compared to 37.5 percent in the year-ago quarter, with international sales accounting for 66 percent of revenue. Apple also declared an increased dividend payment of $3.29 per share, payable on May 15 to shareholders as of the close of trading on May 12. The company currently holds $150.6 billion in cash and marketable securities.

In addition to the increase in the dividend payment, Apple said it will dramatically increase its share repurchase authorization to $90 billion from $60 billion and will execute a 7-for-1 stock split as of June 9. The company says it expects to spend over $130 billion in cash under its capital return program by the end of 2015. Apple is now paying $11 billion per year in dividends to shareholders.

Apple previously had a 2-for-1 stock split back in 2005.
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Quarterly iPhone unit sales reached 43.7 million, compared to 37.4 million in the year-ago quarter, and the company sold 16.35 million iPads, down from 19.5 million in the year-ago quarter. Apple sold 4.1 million Macs compared to just under 4 million in the year-ago period.

“We’re very proud of our quarterly results, especially our strong iPhone sales and record revenue from services,” said Tim Cook, Apple’s CEO. “We’re eagerly looking forward to introducing more new products and services that only Apple could bring to market.”

Apple's guidance for the third quarter of fiscal 2014 includes expected revenue of $36-38 billion and gross margin between 37 and 38 percent.

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Apple will provide live streaming of its fiscal Q2 2014 financial results conference call at 2:00 PM Pacific, and MacRumors will update this story with coverage of the conference call highlights.

Conference Call and Q&A Highlights are available in reverse chronological order after the jump.

➜ Click here to read rest of article...

Notable computer security researcher Kristin Paget, who worked on Apple's security team before leaving for Tesla in early 2014, has taken to her blog (via Ars Technica) to criticize Apple for fixing more than a dozen security flaws in iOS weeks after patching them in OS X.

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iOS 7.1.1, released yesterday, patched multiple WebKit vulnerabilities that were initially fixed in OS X with the release of Safari 7.0.3 on April 1. The delay between fixes, says Paget, alerted hackers to serious flaws potentially exploitable on Apple's mobile operating system and then gave hackers ample time to exploit the vulnerabilities.

Is this how you do business? Drop a patch for one product that quite literally lists out, in order, the security vulnerabilities in your platform, and then fail to patch those weaknesses on your other range of products for weeks afterwards? You really don't see anything wrong with this?

Someone tell me I'm not crazy here. Apple preaches the virtues of having the same kernel (and a bunch of other operating system goop) shared between two platforms – but then only patches those platforms one at a time, leaving the entire userbase of the other platform exposed to known security vulnerabilities for weeks at a time?

Addressing Apple, Paget goes on to write that Apple needs to sit in front of a chalkboard and write out "I will not use iOS to drop 0day on OSX, nor use OSX to drop 0day on iOS."

In addition to the WebKit vulnerabilities that were patched out of sync, Apple also recently exposed a major OS X flaw when patching the same flaw in iOS. Back in February, with the release of iOS 7.0.6, a major SSL connection verification vulnerability came to light. Known as the "goto fail" bug, it left iOS and OS X users vulnerable to man-in-the-middle attacks where hackers could pose as a trusted website to intercept communications or acquire sensitive information.

Apple launched iOS 7.0.6 on a Friday, fixing the vulnerability on iOS but leaving OS X users vulnerable to attack until the following Tuesday, when it released OS X 10.9.2 to patch the security flaw.

Major video game retailer GameStop is making a significant push to broaden its business, expanding its retail operations with new brands and stores that will focus on Apple gear and AT&T Mobility products, reports The Star-Telegram.

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While the diversification will include a move into AT&T mobile services through GameStop's acquisition of Spring Mobile, of more interest for Apple users is GameStop's plans for Simply Mac, a chain of authorized Apple resale and repair shops that focuses on smaller markets where Apple has not shown interest in opening its own stores. Founded in 2006 in Utah, Simply Mac grew to eight stores by October 2012 when GameStop acquired a 49.9 percent stake in the Apple reseller. In November 2013, GameStop exercised an option to purchase the rest of Simply Mac, which now includes 23 locations focused in the western half of the United States, and GameStop has plans for a significant expansion of the Simply Mac network.

[GameStop CEO Paul] Raines said GameStop’s confidence in rapid growth at the small chains, acquired for about $110 million last year, is buoyed by their strong ties to industry leaders AT&T and Apple.

Steve Bain and Jason Ellis, the executives who built Simply Mac and Spring Mobile, continue to run the operations for GameStop and see strong growth opportunities. After opening 23 stores this year, Bain said, the company plans to open 50 more Simply Mac stores in 2015.

While its stores are smaller and lower profile than many of Apple's retail stores, Simply Mac's push to open nearly 75 stores through the end of 2015 appears to dwarf Apple's own plans in the United States. Apple typically opens around 30 stores per year, but at this point the majority of those are outside of the United States.

The “transformation,” as CEO Paul Raines dubbed it, is intended to keep GameStop growing and leverage its expertise in store operations and buying and selling used devices. He said he envisions GameStop as a “family of specialty retailers that make your favorite technologies affordable and simple.”

As GameStop expands into the lucrative mobile phone and Apple device market, the retailer plans to downsize its video games operations by closing up to 130 of its 6,400 GameStop stores sometime this year. Though video games will remain its primary focus, GameStop CEO Rob Lloyd believes the company's new technology brands could generate up to $1 billion in revenue and contribute up to 10 percent of GameStop's revenue by 2016.

This move into Apple's retail segment comes at a time when Apple is in the middle of a retail transition. The company is awaiting the arrival of retail head Angela Ahrendts, who is completing her transitionary period at Burberry. Apple also is rumored to be working on a mobile payments system under the leadership of Jennifer Bailey, who allegedly left her executive role in online retail to spearhead this new mobile initiative.

Amid persistant rumors that Apple is developing a revamped Apple TV set-top box, new code appearing in iOS 7.1 indicates that the company is indeed working on building in support for Siri voice input on the Apple TV, as highlighted by 9to5Mac. The references are included in both iOS 7.1 and iOS 7.1.1, but not in earlier releases such as iOS 7.0.6.

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The file is a supporting property-list resource for Assistant (Apple's internal name for Siri), containing information about the feature. The UIDeviceFamily array declares what platforms are compatible with the feature.

As shown by Apple’s documentation, '1' and '2' represent the iPhone/iPod touch and iPad families. The '3' represents the Apple TV family.

References to a new Apple TV model were previously found in iOS 7 builds, and today's information suggests that voice input and feedback are likely to be included on the new device.

Apple's launch plans for a new Apple TV box remain unclear, with rumors of a late 2013 launch giving way to reports centering around an introduction in March or April of this year. Those rumors were then quashed by The Loop's Jim Dalrymple, leaving uncertainty about Apple's television plans. A recent product roadmap prediction from KGI Securities analyst Ming-Chi Kuo indicated that the new Apple TV could arrive around September or October of this year.

Related Roundup: Apple TV
Buyer's Guide: Apple TV (Don't Buy)

According to Chinese and Taiwanese media sources, Apple again is contracting with Catcher Technology to supply metal casings for the company's future smartphones, including the rumored iPhone 6. First noticed by GforGames, these reports were published this week in the Taipei Times and The China Post.

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Most notably, Catcher is predicted to supply Apple with 10.5 million iPhone 6 casings and 20 million casings for other iPhone models in 2014. These figures are thought to represent 15 percent of the total casings needed for the iPhone 6, suggesting Apple could ship as many as 70 million iPhone 6 units by the end of the year.

Barclays Capital made a similar prediction, noting that Catcher is expected to boost its production between 20 and 40 percent to meet demand for the iPhone 6 in the midst of tight supply. Apple is one of Catcher's larger clients, contributing approximately 40 percent to the supplier's revenue.

Barclays said it expects Apple’s next-generation smartphone to be launched in the second half of the year and that shipments of the new model will be 35 to 40 percent higher than the previous one.

Catcher is likely to receive between 10 and 20 percent of the casing orders for the new iPhone, which should help lift its earnings in the second half of the year, Barclays said in a report.

Recent analysis suggests interest in a large-screen iPhone 6 is high in both North America and China, where demand for the iPhone 5s is waning and interest in the iPhone 6 is on the rise. The iPhone 6 is expected to debut this fall with a 4.7-inch display, Apple's A8 processor, an improved Touch ID fingerprint sensor and iOS 8.

Apple today unveiled a new section on its website dedicated to the "Powerful" ad that made its prime time television premiere on Tuesday. The commercial promotes the message that with the capabilities of the iPhone 5s "You're more powerful than you think."

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The accompanying website continues this "Powerful" theme that promotes the iPhone 5s as having the power "to create, shape, and share your life. The power to do everyday things in extraordinary ways, and to do extraordinary things every day." The new page includes both a high-definition version of the television commercial as well as links to all the apps showcased in the advertisement. The apps include Star Walk [iTunes], Instant Heart Rate [iTunes], Word Lens [iTunes], AmpliTube [iTunes], Luminair [iTunes] and Pacific Rim [iTunes].

The "Powerful" ad features "Gigantic" by the Pixies [iTunes] playing in the background while iPhone 5s owners use their iPhone to play music, create art and even launch amateur rockets. This new television advertisement follows the company's earlier "Your Verse" campaign that showcases how individuals are using the iPad in amazing ways.

Popular messaging service Viber today updated its iOS app to version 4.2, bringing a redesigned user interface for iOS 7 in addition to various new features. The app now includes multiple media sharing that allows users to send multiple photos and videos at once, in addition to the ability to block users and send longer video messages. A cross platform typing indicator has also been added.

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- Completely redesigned for iOS 7! The new look and feel is consistent with the aesthetic of iOS 7 that iPhone users have grown accustomed to.
- Multiple media sharing in one flow. No more back and forth media sharing! Now you can send and edit up to 10 photos and videos at a time!
- Block list. Users can now block contacts they do not know and those that they do not wish to be contacted by. To learn more about managing your block list, click here.
- Send longer video messages. You can now send videos of up to three (3) minutes long.
- Typing indicator. Know when your contacts are typing a message to you on Android tablet, Linux, Mac, PC or Windows 8.
- Bug fixes.

According to the most recent statistics, Viber has over 105 million monthly active users and receives 550,000 sign ups daily. The service was acquired by Japanese Internet company Rakuten in February for $900 million, and launched a new desktop application for Mac and PC last February.

Viber is a free download for iOS devices and can be downloaded through App Store. [Direct Link]

sprint_logo-250x124 In an updated unlocking FAQ found on its website (via Android Police), Sprint has stated that it will make all of its devices released after February 11, 2015 unlockable for use on other domestic networks such as AT&T or T-Mobile.

The move is a part of the agreement that the five major U.S. wireless carriers and the Federal Communications Commission signed in December in order to allow customers to unlock their devices and switch carriers if they wish.

I've been told by another carrier that Sprint needs to unlock my SIM slot in order to use my phone on the other carrier's network.

For eligible devices, Sprint will unlock the SIM slot, to the extent that a device SIM slot is capable of being unlocked. It is important to note that not all devices are capable of being unlocked, often because of the manufacturers' device designs, and that even for those devices capable of being unlocked, not all device functionality may be capable of being unlocked. Specifically, devices manufactured with a SIM slot within the past three years (including, but not limited to, all Apple iPhone devices), cannot be unlocked to accept a different domestic carrier's SIM for use on another domestic carrier's network. Sprint has no technological process available to do this. In accordance with Sprint's voluntary commitment contained within CTIA's Consumer Code for Wireless Service (“Unlocking Commitment”), Sprint is working to ensure that all devices developed and launched on or after February 11, 2015 are capable of being unlocked domestically.

Last year, the Library of Congress ruled that it was illegal for certain mobile phone owners to unlock their phone unless given permission by their wireless carrier. However, the Obama administration filed a petition with the FCC last September asking that carriers be required to unlock mobile devices, which was then followed by the agreement [PDF] between the FCC and the five major U.S. carriers.

Sprint's move to implement domestic unlocking in all of its future devices will likely be followed by similar moves from other U.S. carriers, as all wireless providers pledged last December to implement the changes within 12 months.

Related Forum: iPhone

Following a concept that showed off a possible look at the iPhone 6 based on recent leaked info, French website Nowhereelse.fr [Google Translate] and graphic designer Martin Hajek have once again teamed up to showcase renders for an "iPhone 6s" and "iPhone 6c", which are based off of Apple's current iPhones and alleged iPhone 6 design drawings posted by Japanese magazine MacFan.

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The renderings show iPhone 6s devices in gold and space grey colors, which retain the same tint as seen in the corresponding iPhone 5s models but adopt the thin, rounded profile that has been rumored for the iPhone 6. Like the previous renders, the power button is located along the upper right side of the device, with the iPhone 6s sporting rectangular volume controls similar to that of the fifth-generation iPod touch.

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Renders for an iPhone 6c concept are also shown, which depict the device in the same blue colorway adopted by the iPhone 5c. Like the iPhone 6s, the iPhone 6c appears to have the same rounded profile with similar button placements, but is shown with a glossy plastic enclosure instead of an aluminum one. The concept is also similar to iPhone 6c renderings done by designer Ferry Passchier, who we commissioned to rethink the rumored design of the iPhone 6 as if it were modeled after the iPhone 5c with colorful plastic backings.

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Apple is expected to launch the iPhone 6 later this year in two different sizes of 4.7 inches and 5.5 inches. Recent reports have noted that the smaller 4.7-inch version will ship in the third quarter of 2014, while the larger version may ship later this year or early next year due to issues with the device's display and battery.

Along with a larger screen, both models of the next-generation iPhone are said to feature a thinner profile, new A8 processor, Touch ID fingerprint sensor and an improved camera with optical image stabilization. According to a claim from Jefferies analyst Peter Misek, Apple is also negotiating with carriers to increase the price of the iPhone 6 by $100.

Related Forum: iPhone

facetime_ios_iconApple tonight released an update for FaceTime on OS X [Direct Link], which resolves connections issues and is recommended for all FaceTime users currently running OS X 10.6 Snow Leopard. The connection issues are presumably related to the problems reported last week which affected both older versions of OS X and iOS 6 versions of FaceTime.

Apple, however, has not yet addressed the problems with FaceTime that are in iOS 6. While it is encouraging that Apple released an update for FaceTime for OS X 10.6, Apple support's recommendations for iOS 6 users has been to upgrade to iOS 7. One user has quoted Apple support as saying that the only fix for iOS 6 is to upgrade to the latest version of iOS 7, with no current plans to release a fix on iOS 6 or iOS 5.

According to Apple's updated FaceTime troubleshooting page, users who are still having trouble with the application are recommended to update to the latest version of iOS or OS X.