Career site Glassdoor today released the results of its annual CEO approval rating survey, showing a four percentage-point drop for Apple CEO Tim Cook that resulted in a decline from the top spot in last year's survey to 18th in this year's version. Glassdoor's results are based on over 500,000 company surveys submitted by employees over the past year that ask whether they approve of how their CEO is running the company. Based on an average of ratings over the past year, Cook dropped from a 97% approval rating in the 2012 survey to a 93% rating this year.
Facebook's Mark Zuckerberg surged to the top of this year's list, seeing a 14-point rise in his approval rating to 99%.
While Apple has continued to perform well financially since Cook's ascension to the CEO position in August 2011, the company's growth has been slowing in recent quarters and its stock price has declined by roughly 40% from its highs amid concerns over increasing competition and how well Apple will be able to tap new products and markets to drive future growth.
Law360 reports (via 9to5Mac) that a Retina MacBook Pro owner has launched a would-be class action lawsuit against Apple, alleging that the widely reported ghosting issues are the result of defective LG screens and that Apple has been "tricking" customers into buying these by not distinguishing them from models sold with Samsung screens.
Ghost images of previous content have been widely demonstrated on some Retina MacBook Pros, as in the above video. A support thread on apple.com on the issue currently runs to over 7000 posts across almost 500 pages. Apple uses displays manufactured by both Samsung and LG in its Retina laptops, and it has been strongly indicated that the issue affects mostly machines with LG screens. Apple has so far made no statement on the issue beyond a support document in which it describes "image persistence" as a characteristic of IPS displays and gives some advice on minimizing the effects.
The lawsuit has been filed in a Federal court in California by Retina MacBook Pro owner Beau Hodges, who says that Apple should have disclosed the issue and allowed customers to choose between machines with LG and Samsung screens.
The electronics giant must know about the differences between the two versions because it spent a considerable amount of time testing the products during research and development and has been inundated with complaints from customers about the LG screen’s problems, according to the suit.
“The performance disparity between the LG version and the Samsung version is particularly troubling given that Apple represents the MacBook Pro with retina display as a single, unitary product, described as the highest quality notebook display on the market,” the complaint said. “None of Apple’s advertisements or representations discloses that it produces the computers with display screens that exhibit different levels of performance and quality.”
A class action lawsuit is one in which an individual or small number of people file a claim representing a larger group of individuals in similar circumstances.
Samsung tonight announced its flagship iPhone competitor, the Galaxy S 4, at an event at Radio City Music Hall in New York City. The new smartphone is set to launch in April on all four major U.S. carriers.
The new phone gets a slight screen size increase to 5" from 4.8", with a 1080p display at 441 pixels per inch (compared to iPhone 5's 326 ppi) that Samsung is calling "Full HD Super AMOLED." The phone also houses 2 GB RAM, a 2600 mAh battery, a micro SD card slot for expanded storage (in addition to the 16GB, 32GB and 64GB variations) and a rear 13-megapixel camera. There is also a front-facing camera that can record 720p video.
Samsung has also added a host of software features, including a navigation app called S Voice Drive that works similar to how Siri and Apple Maps do. Other new software features include a translation app, much like Google Translate, "Air Gestures", and new camera modes. The "Air Gestures" allow a user to flick through photos or preview photos without actually touching the phone.
New camera modes include Cinema Mode, which creates still images with moving backgrounds, Drama Burst, which creates animated GIFs, and Sound and Shot mode, which marries audio to a still photo.
Gizmodo was one of several outlets that received hands-on time with the Galaxy S 4 before Samsung's event, and noted the prevailing sentiment that the device feels like more of the same as an evolution of the Galaxy S III rather than a major leap forward.
There has been a ton of hype and build-up to this device, and ultimately, it left us feeling cold. The S IV feels uninspired. There are small spec bumps from the previous generation and there's a ton of software which will largely sit unused. There's just no wow-factor here.
Samsung did not announce a price for the Galaxy S 4.
Update: Samsung announced at its media event that the Galaxy S 4 will ship with Android 4.2.2, the latest version of the operating system software. Apple's Phil Schiller had slammed Android and Samsung in a Reuters interview earlier this week, in part by suggesting that the Galaxy S 4 would ship with an outdated version of Android.
Schiller said the fragmentation, or the number of versions of the Android operating system out in the marketplace, is a problem.
"And that extends to the news we are hearing this week that the Samsung Galaxy S 4 is being rumored to ship with an OS that is nearly a year old," he said. "Customers will have to wait to get an update."
Following Tuesday's seed of the latest beta, Apple today released OS X 10.8.3 to the public. The update brings several enhancements including support for camera redemption of gift cards in the Mac App Store to mirror functionality introduced for the iTunes Store in iTunes 11 last November.
OS X 10.8.3 also adds several enhancements to Apple's Boot Camp solution for booting Windows on Macs, such as Windows 8 support and support for Macs with 3 TB hard drives.
The 10.8.3 update is recommended for all OS X Mountain Lion users and includes features and fixes that improve the stability, compatibility, and security of your Mac, including the following:
- The ability to redeem iTunes gift cards in the Mac App Store using your Mac's built-in camera - Boot Camp support for installing Windows 8 - Boot Camp support for Macs with a 3TB hard drive - A fix for an issue that may cause Logic Pro to become unresponsive when using certain plug-ins - A fix for an issue that may cause audio to stutter on 2011 iMacs - Includes Safari 6.0.3
With 13 different beta seeds for developers, OS X 10.8.3 spent three and a half months in testing before seeing a public release. The public version of OS X 10.8.3 is the same 12D78 build provided to developers on Tuesday.
Update: The Mac Observerdiscovered that Retina MacBook Pro models see a 20+ minute battery life increase in battery life over 10.8.2. Previously, the site had seen a serious decrease in battery life upon updating Retina MBPs from Lion to Mountain Lion. Standard MacBook Pro and Air models did not see any significant gains under 10.8.3.
We decided to also run tests on our 2012 15-inch MacBook Pro with Retina Display (rMBP). We privately tested each beta build of 10.8.3 on both MacBooks as they were released and, starting with build 12D76, we saw a noticeable jump in battery life on the rMBP. Running time went from 398 minutes, which was roughly the same as the public release of 10.8.2, to 421 minutes, a change that persisted with the final build. These are averaged results that we ran three times to confirm.
Apple today released MacBook Pro Retina SMC Update 1.1, addressing an issue with frame rates while playing graphics-heavy games and fixing several other bugs.
About MacBook Pro Retina SMC Update v1.1
This update resolves a rare issue where users may experience slow frame rates when playing graphics-intensive games on the 15-inch MacBook Pro with Retina Display. It also includes bug fixes for Power Nap, wake from sleep and fan control.
Retina MacBook Pro owners will no doubt be testing the update to see whether the fan control bug fixes mentioned in the release notes address the widespread complaints with fan speed spikes under relatively low loads.
YouTube has upgraded its Capture video filming app, making it available on the iPad and iPad mini. Of course, shooting video with the iPad is not always as practical as using the iPhone, but many folks choose to do it anyway.
What's new
New for iPad and iPad mini. Film a video and instantly make it YouTube-ready with background music, auto color correction, and auto stabilization. You can upload your video to YouTube and share to Facebook, Twitter, and Google+ at the same time.
Apple has listed the 4th-generation iPad and the iPad mini on its Refurbished store for the first time. There is an extremely limited selection currently, but discounts are $30-$40 on the mini, and $50 on 4th-generation iPad models.
Availability is subject to rapid change and interested purchasers should not wait too long to buy. Apple's refurbished units include the same one-year warranty as standard products, as well as a brand new battery and outer shell.
After a beta period that began in December, productivity and search app Alfred was today updated to version 2.0. Alfred, which is a Mac replacement for Spotlight, is now equipped with a new feature called Workflows.
Workflows are designed to allow users to automate and execute multi-step tasks with a single keystroke, using a simple visual editor. The app offers support for launching AppleScript actions in addition to opening files, executing system commands, and accessing the iTunes library. Here's a full rundown on available templates:
-Essentials to connect hotkeys and keywords to script and AppleScript actions -Show Alfred with pre-filled content -Launch files and apps with hotkeys or keywords -Web and URL templates to launch your favourite websites -System Commands -Clipboard templates -iTunes Commands
The new version of the app also includes enhanced customization support via themes and improved contact search capabilities.
Themes are now more flexible to allow you to make Alfred as big or small as you need. Create a new theme, then choose the fonts, sizes, colours, corner shape and spacing you prefer. Make your theme as beautiful (or as wacky!) as you want.
Alfred 2.0 is not yet available through the Mac App Store, but Alfred users can get it immediately from the website.
The Wall Street Journal reports that China Mobile -- the largest cellular carrier in the world -- is planning to spend $7 billion on its LTE network this year, paving the way for the company to support the iPhone 5. Until now, China Mobile hasn't sold the iPhone, though more than 15 million iPhones are used on its networks, but at extremely slow data speeds.
However, China Mobile says there has been "no progress" to report in negotiations with Apple.
While China Mobile has been in talks with Apple for years over a potential deal to offer the iPhone, Chief Executive Li Yue said that there had been "no progress" to report. In January, Mr. Xi met Apple Chief Executive Tim Cook in Beijing and discussed cooperation, raising expectations that China Mobile would soon begin offering the iPhone.
China Mobile would be a key partner for Apple, which faces fierce competition from Samsung Electronics and other rivals offering smartphones powered by Google Inc.'s Android operating system.
Rovio and Dreamworks have teamed up to release a new caveman-centric iOS game The Croods, which is based on the upcoming animated Dreamworks movie of the same name.
The game, which focuses on taming wild creatures, creating inventions, and decorating a prehistoric village, stars a family of cavemen who are the last of a dying breed. Players are instructed to help The Croods survive by trapping animals, hunting and gathering, and coming up with wacky inventions.
Pre-hysterical Features: -Trap & tame 10 evolutionarily mixed- up creatures! You’ve never seen anything like the Girelephant or Molarbear! Think you can catch them all?
-Create wacky inventions with Grug to open and explore new areas!
-Decorate your pre-historic world with the latest in caveman fashion accessories!
-Meet your favorite characters from the feature animation film from DreamWorks Animation!
The Croods is a universal app that can be downloaded for free from the App Store. [Direct Link]
The Croods animated movie is set to be released by Dreamworks on March 22.
CBS has a new app that allows U.S. viewers to watch full ad-supported HD episodes of television shows from the network, typically one week after they air.
Watch full episodes of your favorite CBS shows with the CBS app for iPad and iPhone! Enjoy primetime, daytime and late night episodes from America’s Most Watched Network.
Catch NCIS, CSI: Crime Scene Investigation, How I Met Your Mother, Survivor, Elementary, The Young And The Restless, The Late Show with David Letterman and many more. Use the ‘My CBS’ feature to be notified when episodes of your favorite shows have been added to the app.
PayPal yesterday announced an iPad version of its iPhone point-of-sale solution app "PayPal Here", boasting larger screen real estate and additional features like connecting to a cash register.
TechCrunchnotes that the app marks yet another milestone in the expansion of the company's PayPal Here service, which debuted in the UK just two weeks ago and is now available in five countries. PayPal took to its blog to detail the new app:
In listening to our customers we learned that while all love the convenience, security and functionality of PayPal Here, some prefer the larger screen of the iPad.
So with that in mind we went about designing a new version of the PayPal Here app that would work seamlessly and beautifully with the iPad. Some of the new features include:
- App designed specifically for the iPad - Ability to scan an item’s barcode for faster checkout - Wirelessly connect to a cash drawer and printer - Track sales activity in “Daily Summary” reporting
The app also utilizes eBay's Red Laser technology so that merchants can scan items they sell into their "item lists" and allows for a "fast checkout experience" for customers.
PayPal also points out that the app is designed for small businesses that want an easily scalable mobile payment solution. Users can also get a free card reader that pairs with the app and iPad so that it can read credit cards.
One of the first analysts to to turn bearish on Apple last year, correctly predicting lower-than-expected revenues, has upgraded the stock to a Buy, giving it a 12-month target price of $540 against a closing yesterday of $428.35.
BTIG analyst Walter Piecyk is cited in Business Insider as suggesting that Apple's earnings per share will be flat or slightly down this year but will climb in 2014.
He bases the potential growth on four factors: Apple will release a cheaper iPhone, carrier upgrade policies will make it easier for users to buy new iPhones, a new product will come out, and Apple will do something with its cash.
However, he also warns that Apple could miss analysts expectations this quarter, and might even miss its own guidance. That could crater the stock below $400 a share. But after that, he sees things smoothing out and improving for Apple.
The difficulty in forecasting future revenues in a company noted for secrecy around new product launches is acknowledged, but Piecyk includes an assumption that Apple will launch a new category that will generate $5 billion in revenues. Apple is widely assumed to be planning to launch both a smart watch and an HD TV.
Bears will note the absurdity of assuming that any company can simply come up with a $5 billion product while Bulls will call it an overly conservative rounding error for a company generating $200 billion in revenue and which has beaten consensus revenue estimates by billions of dollars in recent years. Both arguments are valid and the harsh criticisms will be merited.
Apple has applied for a patent for an interesting take on wireless charging, allowing a Smart Cover with embedded battery to recharge the iPad (discovered by AppleInsider).
At first blush, Apple's invention, aptly titled "Integrated inductive charging in protective cover," appears to simply be a first-party incarnation of upcoming products that use inductive charging to transfer power to an iOS device. These components usually incorporate an induction coil and transformer that outputs power via a cord plugged into the device's dock connector. Apple's patent filing describes something different.
Instead of sourcing power from a stationary dock, Apple's invention calls for a tablet case, or more specifically an iPad Smart Cover, to hold the inductive power transmitter. In some embodiments, an internal battery is disposed within the case, basically creating an "on-the-go" wireless charger.
Wireless charging efficiency relies on close proximity between the transmitting and receiving induction coils. Apple's existing Smart Cover magnet system uses magnets with alternating polarities to ensure a precise alignment of cover to iPad, a pairing that would help optimize the charging system.
The system would automatically charge the iPad when the cover is closed, with the cover itself being charged conventionally by plugging it into a power source via USB, although Apple notes that solar cells could also be incorporated into the cover.
Apple has had a long-standing interest in various forms of wireless charging, but the technology has yet to make its way into the company's mobile devices. Just last week, a report suggested that Apple may be introducing wireless charging the iPhone as soon as this year, although it seems like a relatively unlikely addition for the iPhone 5S.
Alongside last year's introduction of the new Lightning connector, Apple marketing chief Phil Schiller downplayed the importance of wireless charging, although Apple executives have been known to dismiss certain features only to introduce them in future products.
As ever, we note that Apple applies for patents on a significant number of ideas that never make it into production, but wireless charging is growing in popularity and it seems likely that Apple will introduce it at some point in the future.
Digitimes reports that Taiwan Semiconductor Manufacturing Company (TSMC) will "tape out" the design for an A7 system-on-a-chip built on a 20-nanometer process this month. Taping out refers to the initial design of the chip having been completed for creation of the masks that will be used to print the actual chips, although further tweaks are likely as test production is carried out.
Taiwan Semiconductor Manufacturing Company (TSMC) is expected to tape out Apple's A7 processor on a 20nm process in March and then move the chip into risk production in May-June, which will pave the way for commercial shipments in the first quarter of 2014, according to industry sources.
The report claims that TSMC will be using its "14-fab" facility at the Tainan Science Park in Taiwan to build the chips.
We talked with Silicon-IP founder and former TSMC director Kurt Wolf about the report, and he notes that TSMC did achieve certification on its 20-nm process in December, although a significant amount of work remains before production-worthy chips will be ready.
With Apple undoubtedly preparing to launch new iPhone and iPad models this year before the rumored 20-nm A7 is ready in early 2014, Wolf points out that Apple has a number of options for this year's lineup. Those options include smaller and more efficient versions of the existing A6 family based on a 28-nm process rather than the current 32-nm process, a more substantially modified A6 to boost power, or a new A7 chip built on the 28-nm process before being moved to 20-nm next year. Wolf believes that Apple will be using both Samsung and TSMC to build its 2013 chips.
A report from last October had claimed that Apple and TSMC would be working together on 20-nm chips for 2014, and today's report seems to be in line with those claims. Earlier this week, we discovered a smaller version of the A5 chip inside the tweaked Apple TV and initially thought that it might be built on a smaller process node or come from TSMC, but further examination revealed that it is still a 32-nm chip from Samsung. It has, however, undergone a substantial redesign in order to achieve a nearly 50% reduction in size.
As noticed by Macworld UK, Apple today introduced a new configuration option for its 21.5-inch and 27-inch iMacs, allowing customers to choose a VESA mount adapter instead of the standard foot. The $40 option allows users to mount their iMacs to walls or other vertical surfaces, but must be configured at the time of purchase.
The iMac with Built-in VESA Mount Adapter is ready to pair with your favorite VESA-compatible wall mount, desk mount, or articulating arm (sold separately). This iMac doesn't include a stand, so a mount is required. If you don't already have a mount, you can purchase one when you configure your iMac.
Apple is currently quoting shipping estimates of 7-10 business days for VESA-equipped iMacs, compared to immediate availability for standard models.
Apple marketing chief Phil Schiller went on the offensive against Android in a unusually forthright interview with The Wall Street Journal.
Mr. Schiller, Apple's senior vice president of world-wide marketing, also said that Android users are often running old operating systems and that the fragmentation in the Android world was "plain and simple."
He added that "Android is often given a free replacement for a feature phone and the experience isn't as good as an iPhone."
In addition to the above comments, Schiller said that Android devices and the operating system "don't work seamlessly together" because they come from different vendors, unlike Apple which makes both the software and hardware in its devices.
Samsung is expected to announce an update to its flagship Galaxy S smartphone line tomorrow.