Apple Store


'Apple Store' Articles

Bay Area Apple Stores Experience String of Robberies

A robbery at an Apple Store in Palo Alto over the weekend has continued a string of Apple Store-related burglaries plaguing the Bay Area over the past few weeks. In Palo Alto, the University Avenue Apple Store was targeted by between eight and ten individuals who drove a rented SUV directly into the store's floor-to-ceiling glass front, and made away with an unspecified amount of iPhones, iPads, "and other gadgets on display." The SUV used to crash into the Apple Store was subsequently disabled due to the purposeful wreck, and the thieves had to escape on foot. Since the event, which occurred early Sunday morning, four suspects have been arrested. Image via The Mercury News “This was a pretty brazen act,” said Palo Alto police Sgt. James Reifschneider said, “when somebody breaks their way into a business after hours and uses a vehicle to force their way into a store.” Elsewhere in and around San Francisco, since October there have been three Apple Store thefts within San Francisco itself, three in Berkeley, three in Burlingame, one in Los Gatos, and one in Corte Madera. These eleven crimes are all believed to be linked, with similar descriptions of the perpetrators connecting each robbery: "a group of young men in their late teens or early 20s wearing hooded sweatshirts." The hooded thieves were said to rush into each Apple Store and "in about 45 seconds" stole upwards of $20,000 worth of iPhones and iPads tethered to their display tables. The Apple Store on Chestnut Street in San Francisco was hit on Black Friday and again the following Tuesday, at nearly the

Apple Offers $5 Photo-to-Painting App 'Brushstroke' for Free Through the Apple Store App

While yesterday's update to the Apple Store iOS app introduced some significant alterations to the interface, one thing Apple didn't change is its tradition of occasionally offering select paid apps for free through the Store for a limited time. Right now, users who scroll down the Discover tab can find an option to download photo painting app Brushstroke for free, instead of paying $4.99 when downloaded in the typical way through the App Store. With Brushstroke, you can transform your favorite photographs into beautiful paintings. With a slew of presets and tools, creating the perfect look is a breeze. And when your masterpiece is complete, you can even order a canvas print to hang on your wall.Users of Brushtroke can choose photos to convert into 'paintings' from their Camera Roll and other albums, or shoot pictures and then edit them from within the app. A number of color palettes and canvases are on offer to experiment with, and finished paintings can be signed and then shared over social media. Users can also pick a frame and size for their painting, and order a canvas print from CanvasPop for home delivery. The offer to download Brushstroke for free through the Apple Store iOS app expires on September 1, 2016. You can download the new update for the Apple Store app from the iOS App Store for free. [Direct Link] MacRumors went hands-on with Apple's new Apple Store app to show off all the new features. Make sure to check out the video below. Subscribe to the MacRumors YouTube channel for more videos.

Revamped Apple Store iOS App With 'For You' Recommendations Now Live [Update: Hands-On Video Now Included]

As expected, Apple has just released its revamped Apple Store iOS app, bringing along a new "Discover" tab that takes into account each user's previous purchases so it can curate content from the company's online storefront in order to recommend what to buy next. The update for the Apple Store app introduces a universal functionality for both iPhone and iPad devices as well, along with a redesigned interface.The newly redesigned Apple Store app is a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And reserve a spot in an upcoming workshop or event. Word of the revamped app surfaced last week, with Apple seeking to leverage the success and user feedback from similar "For You" sections in its other services, like Apple Music and Apple News. Based on your previous activity, the Apple Store app will automatically go to work in putting forth purchase suggestions when users begin placing orders in the store.- Get recommendations and shop for new products based on what works with the Apple devices you already own. - Manage your Apple account at a glance with the updated, easy-to-use Account tab. - Learn about helpful workshops and exciting events happening at your nearest Apple Store. - Stay on top of your in-store activities. Find out when your order is ready for pickup and see what time your reservation starts. - Scan a product

Former Apple Store Employees Provide Amusing Glimpse Into Company's Retail Culture

A trio of former Apple Store employees recently delved into some stories of their tenure at various retail locations of the company's well-recognized brand. Although their names were changed to keep their identities a secret, the group which spoke with Thrillist included: Lucas, a Lead Genius with five years of experience; David, who worked part-time as a Sales Specialist for four-and-a-half years; and Tony, a Family Room Specialist for five years at an Apple Store. Some of the topics tackled by the former Apple employees were Apple's much-discussed secrecy that would sometimes trickle down from corporate, the comical lengths customers went to in order to get a product replaced, and the power dynamics inherent within every Apple Store location. David had some first-hand experience with a particularly extensive reach for secrecy implemented by Apple during the launch of the iPhone 5, which also ditched the 30-pin charging adapter for the now ubiquitous Lightning cable. David: “We were never given inside information on any new product releases or designs. I remember when the iPhone 5 came out, we got a shipment of the newer Lightning Cables a little bit before the announcement. Even something as simple as the design of the new cable was such a secret that when they originally sent them to us, they were disguised inside of a mock enclosure that mimicked the older, 30-pin cable design. When the new cable was unveiled, they sent us instructions on how to pry these enclosures open to reveal the newer connector secretly housed inside of the older ones. Crazy stuff.” All

Apple Hosting In-Store Art and Photography Workshops Beginning Next Month

Apple has announced plans for in-store art workshops to give customers "at all skill levels" some hands-on time with image capturing and art-centric apps (via CNET). The classes aim to not only instruct attendees on photography techniques like long exposures and light trails, but will equip them with various iPhone and iPad accessories in attempting to introduce new and creative ways to take photos and create artwork on an Apple device. A painting part of Apple's "Start Something New" campaign "We'll help you try out various accessories and techniques -- like long exposure for light trails, using Time-lapse to show progression, or getting up close with nature using a macro lens," Apple said in a statement. "Then, we'll explore artistic ways to adjust and edit your photos, so you can create a work of art, find your style, or just improve your skills." In addition to an iPhone-focused photography session, Apple Stores will offer an iPad workshop centered around drawing and painting on the tablet. The company didn't give any detail as to whether the workshops will require specific iPhone and iPad models, but there's a good chance that the improved 12-megapixel camera on the iPhone 6s and Apple Pencil support on the iPad Pro will be a big focus. The workshops are the newest addition to Apple's "Start Something New" campaign, which it has introduced coinciding with the New Year holiday over the past few years. The campaign features a collection of artwork -- including paintings, photos, drawings, and even short films -- that were all created using Apple products and

Anova Wi-Fi Precision Sous Vide Cooker Becomes First Cooking Device Available in Apple Retail Stores

Apple has recently started offering the Anova Wi-Fi Precision Cooker both online and in its retail stores, marking the first smart cooking device the company has sold to customers. Anova is a company that makes a range of Wi-Fi and Bluetooth-connected precision cookers for sous vide meal preparation. The Wi-Fi Precision Cooker Apple offers is Anova's newest model, equipped with Wi-Fi and Bluetooth connectivity that allows it to interface with an iPhone for monitoring purposes. Using the iPhone app, it's possible to set the temperature on the pot from afar and monitor its cooking progress. The Anova app also includes a selection of top sous vide recipes. For those unfamiliar with sous vide cooking, it's a water bath cooking method that uses precise temperature control to prevent overcooking. The Anova Precision Cooker heats up and circulates water in a pot, evenly cooking food to a precise temperature that's not possible with more traditional cooking methods. The Anova Precision Cooker is a smart sous vide device that gets you professional quality results every time, while providing control from an app on your iPhone. Sous vide uses precision temperature control so you can't overcook your food. Simply attach your Precision Cooker to any pot, add water, drop in your desired food in a sealed bag or glass jar, and press start. The Precision Cooker has both Bluetooth and WI-FI connectivity so you know what's going on with your food no matter where you are. The Precision Cooker notifies you when your food is ready, and will keep it warm until you're ready to eat.Eli

Apple Developing Support iOS App to Streamline Repair and Troubleshooting Process

Apple appears to be working on an iOS app that will provide customers with easy access to Apple support staff, troubleshooting tips, and repair options for their iPhones, iPads, and other Apple devices. A series of screenshots of the app were provided by Sonny Dickson to uSwitch Tech, revealing key details about the app and what it's capable of. There are direct options for chatting with an advisor, scheduling an in-store visit (which lists the next available appointment at a local Apple Store), and sending a device in for service, along with a list of support documents and guides to solve common problems like using iTunes to do a restore, maximizing battery life, or upgrading to the latest version of iOS. According to an "insider," the app is tied to an Apple ID and will automatically list all of the devices that each person owns, giving them direct access to pre-defined troubleshooting problems, much like Apple's support site does now. From there, it walks users through all of the available support options. It's said to be "highly interactive and well integrated." Having a centralized spot to access support documents and repair options will be hugely useful for many users who may not know the extent of Apple's online support offerings. The app will also further streamline the repair and support process, taking some of the pressure off of in-store Genius employees who work on repairs and potentially cutting down on the number of people coming in to the store for small issues. It is not clear if the app is a standalone support app that will be added to iOS