The iPhone can be very intimidating for first-time users, especially since Apple doesn't include a traditional manual in the box with the device. There is a large market for aftermarket books like the forthcoming iPhone 5 for Dummies, but Apple also offers a free iPhone Users Guide updated for iOS 6 both in PDF form and on iBooks.
The guides are excellent for customers new to the iPhone, and for the less tech-savvy iOS user. Download the guide through Apple's iBookstore [Direct Link] or as direct download as a PDF.
Amid varied reports claiming that Google has been working on a replacement standalone Maps app for iOS to replace the bundled app included with every version of iOS until last week's release of iOS 6, The New York Times weighs in with its own sources claiming that Google is indeed working on a standalone app for iPhone and iPad and is hoping to have it available in "another couple months or so".
As was noted yesterday by The Verge, Apple and Google still have over a year left on their contract for Google to provide Maps for iOS, and thus Google was caught off guard when Apple announced in June that it would be replacing Google's solution with its own Maps app for iOS 6. As a result, Google still needs several more months to complete work on a standalone offering to be submitted to Apple for inclusion in the App Store.
The New York Times notes that another challenge faced by Google stems from its desire to build 3D imagery into its upcoming Maps app for iOS 6. The functionality was added to the Google Earth app several months ago, but moving it to the more traditional mapping app will require additional work.
Another complication, according to a person with knowledge of Google Maps: Google would likely prefer to release a maps app that includes 3-D imagery so it is comparable to Apple’s. But Google has 3-D images in Google Earth, which is a separate app with a separate code base from Google Maps, so it would take some time to combine the two.
Apple's new Maps app has come under significant criticism for a number of issues, including incomplete or poor imagery, errors in locating points of interest and even cities, and a lack of transit information. As with Google Maps, users can report problems to Apple to help improve the product.
Mac Otakara reports that it has received information from a source indicating that representatives of Apple and Foxconn have been working to source unknown parts from a company with expertise in carbon fiber materials.
According to my source, some engineer of Apple and Foxconn Technology came on Japanese company, which has carbon production in mid-March, and they requested to develop some sample.
I don't have information which is ordered by Apple, source told the number of parts is too large to be called "sample".
Rumors of Apple's interest in carbon fiber, which offers high strength at low weight, have been circulating for a number of years but have yet to come to fruition. Nearly four years ago there were rumors of a carbon fiber MacBook Air, and Apple patent applications have indicated that the company is at least exploring what could be done with such materials.
More recently, a pair of reports had indicated that the iPad 2 might gain a carbon fiber body. Those claims did not come to pass, although both reports had indicated that the information was rather sketchy in nature as Apple may simply have been testing the technology during the company's product development cycle.
With the hiring of Kevin Kenney last year as a senior composites engineer, speculation regarding Apple's plans for carbon fiber has continued to surface. Kenney had previously served as president and CEO of carbon fiber bicycle frame pioneer Kestrel Bicycles.
Amid widespread complaints over Apple's new iOS 6 Maps app, which replaced the Google-powered application that had shipped on iOS devices since the iPhone debuted in 2007, some observers have wondered how much of the shift was due to Apple's desire to reduce its reliance upon on Google and how much might be due to other factors.
In particular, there has been some speculation that demands by Google could also have played a role in Apple's decision, with the suggestion being that Apple may have been forced to roll out its own mapping solution a bit sooner than it had planned for if its contract with Google had been running out.
The Verge now reports that such speculation is unfounded, with Apple and Google having had over a year left on their contract for Google's Maps app. Consequently, Apple could presumably have continued using Google's app in iOS 6 as it worked to improve its own mapping product for a launch with iOS 7 next year.
For its part, Apple apparently felt that the older Google Maps-powered Maps in iOS were falling behind Android — particularly since they didn't have access to turn-by-turn navigation, which Google has shipped on Android phones for several years. The Wall Street Journal reported in June that Google also wanted more prominent branding and the ability to add features like Latitude, and executives at the search giant were unhappy with Apple's renewal terms. But the existing deal between the two companies was still valid and didn't have any additional requirements, according to our sources — Apple decided to simply end it and ship the new maps with turn-by-turn.
Apple's decision apparently caught Google off-guard, as Google is reportedly still several months away from having a standalone maps app ready for submission to the App Store.
With the iPhone 5 in the wild for five days now, major apps continue to be updated for the device's larger screen. Today, popular photography app Instagram was updated with iPhone 5 and iOS 6 support. However, as The Next Webpoints out, Instagram's square photography method doesn't gain much from the iPhone 5's larger screen.
But the capture mode is a tad awkward, as Instagram’s square capture window isn’t really able to take advantage of the larger screen real-estate. Also, curiously, the live filtration options seem to be gone on iOS 6. We’re not sure if that’s a bug or what.
Instagram was purchased by Facebook earlier this year, and the Facebook iOS app was one of the first major apps to add support for the 4" screen.
Garmin has released an update to its StreetPilot Onboard for iPhone app, adding "urban guidance" and support for Google Street View. The urban guidance feature allows users to map out public transit options when looking at pedestrian routes, including support for Apple Maps integration. Users can bring up a location in Apple Maps, and they will have the option to map their destination using the Garmin app.
Unlike Apple's turn-by-turn directions, Garmin's solution downloads all the map data to the iPhone, allowing use even when there is no cellular signal. The company does offer a Garmin StreetPilot onDemand app [App Store] that pulls navigation data from the cloud, but it requires a subscription service to work.
- URBAN GUIDANCE considers public transportation options, such as subways, trams, busses and water taxis, when calculating pedestrian routes. You will be guided to a transit stop by foot and you're able to look up detailed information on what line to take and where to get off. The feature is available through In App Purchase.
- GOOGLE STREET VIEW provides users a street-level view of their destination before starting a route and shortly before arriving. Users can also look at a full-screen 360° view to get a better understanding of their destination's surroundings. The feature is available in cities with Google Street View coverage.
Urban Guidance is an in app purchase for $4.99, on sale for $2.99 until October 7, 2012. It supports a number of major cities, listed at the end of this post.
All the Garmin StreetPilot apps are on sale until October 7th.
Garmin U.S.A is $39.99, regularly $49.99. [App Store] Garmin North America is $44.99, regularly $59.99. [App Store] Garmin U.K. & Ireland is $59.99, regularly $74.99. [App Store] Garmin Western Europe is $84.99, down from $99.99. [App Store]
Urban Guidance is supported in the following cities:
LaCie has released a new entry in its Rugged series of portable storage drives. This time, it's a Thunderbolt/USB3 offering that comes equipped with a 1TB 5400rpm hard drive or either a 120GB or 256GB 6Gb/s solid state drive. LaCie says the SSD runs at speeds of up to 380MB/s.
The LaCie Rugged brings two industry leading technologies, USB 3.0 and Thunderbolt together so users can experience the fastest transfer speeds available on PC or Mac. The LaCie Rugged SSD delivers record-breaking speeds up to 380MB/s – making it the fastest bus-powered product ever. Respectively, the hard disk version performs up to 110MB/s, a 35 percent improvement over FireWire 800. Whether you are a photographer, videographer, or power user, the LaCie Rugged can move 10GB in a few seconds and ensure zero lag-time when accessing files, viewing photos, or editing videos.
The 1TB version is $249, while the 120GB and 256GB SSD's are $199 and $349 respectively. They're available at Apple Stores and at LaCie.com.
With Apple's new Lightning connector on the iPhone 5 dropping to just eight contact pins from the 30 pins seen in the original dock connector and gaining the ability to be inserted in either orientation, many have wondered just how Apple has been able to maintain most of the functions of the original dock connector. Others have wondered why Apple simply didn't shift to micro-USB, an existing standard in a comparable form factor.
Developer Rainer Brockerhoff has been examining Lightning's technical features and over the weekend outlined his thinking on how the "adaptive" nature of the Lightning connector highlighted by Apple during the technology's introduction at the iPhone 5 media event has enabled flexible functionality with a minimum of pins. Brockerhoff notes that the Lightning connector appears able to sense what kinds of devices are being connected and to use chips embedded in the cable to assign pin functionalities appropriate for each situation.
- The device watches for a momentary short on all pins (by the leading edge of the plug) to detect plug insertion/removal.
- The pins on the plug are deactivated until after the plug is fully inserted, when a wake-up signal on one of the pins cues the chip inside the plug. This avoids any shorting hazard while the plug isn’t inside the connector.
- The controller/driver chip tells the device what type it is, and for cases like the Lightning-to-USB cable whether a charger (that sends power) or a device (that needs power) is on the other end.
- The device can then switch the other pins between the SoC’s data lines or the power circuitry, as needed in each case.
- Once everything is properly set up, the controller/driver chip gets digital signals from the SoC and converts them – via serial/parallel, ADC/DAC, differential drivers or whatever – to whatever is needed by the interface on the other end of the adapter or cable. It could even re-encode these signals to some other format to use fewer wires, gain noise-immunity or whatever, and re-decode them on the other end; it’s all flexible. It could even convert to optical.
Double Helix Cables has now shared with AppleInsider a mapping of the pins on the two sides of the Lightning connector, demonstrating that this adaptive assignment of pin functions is required for the reversible nature of the plug.
"Take top pin 2 for example," he wrote in an e-mail to AppleInsider. "It is contiguous, electrically, with bottom pin 2. So, as the plug is inserted into the iPhone, if you have the cable in one way, pin 2 would go into the left side of the jack, flip it the other way and the same pair of pins is going to match up with the other side of the jack (as the electrical contacts in the iPhone's jacks are along the bottom)."
Mapping of pins in Apple's new Lightning connector
The adaptive nature of the Lightning connector may explain to some degree the rather high cost of cables and adapters for the new standard, as the $29 and $39 adapters for connecting 30-pin dock accessories to Lightning-equipped devices are required to contain hardware capable of working with the dynamically assigned pin functions. In addition, the adaptive nature indicates that the same Lightning interface could evolve over time to support new technologies within existing hardware.
iFixit and Chipworks have partnered on a teardown of the A6 system-on-a-chip, Apple's custom design that powers the iPhone 5. While several of the high-level details such as 1 GB of RAM and a dual-core CPU paired with triple-core graphics have already been shared, the teardown confirms all of these details with high-resolution images showing the various components of the chip.
Perhaps most notably, the custom ARM-based CPU developed by Apple for the A6 appears to have been manually laid out on the die, an expensive and time-consuming process but one that can offer greater efficiency than automatic layout.
- When compared to the rigid, efficient layout of the GPU cores directly below it, the layout of the ARM cores looks a little homespun—at first.
- Generally, logic blocks are automagically laid out with the use of advanced computer software. However, it looks like the ARM core blocks were laid out manually—as in, by hand.
- A manual layout will usually result in faster processing speeds, but it is much more expensive and time consuming.
- The manual layout of the ARM processors lends much credence to the rumor that Apple designed a custom processor of the same caliber as the all-new Cortex-A15, and it just might be the only manual layout in a chip to hit the market in several years.
The report also takes a look into the die, where it confirms that the A6 is manufactured using Samsung's 32-nanometer HKMG process that was trialled earlier this year with the A5 that made its way into the third-generation Apple TV and the revised iPad 2.
Finally, iFixit and Chipworks took a look at a number of other chips from the iPhone 5, sharing die photos from Qualcomm's MDM9615M modem and RTR8600 RF transceiver, a Cirrus Logic audio amplifier chip, and Murata's Wi-Fi/Bluetooth module incorporating a chip from Broadcom with other components.
9to5Mac reports that one of its readers emailed Apple's marketing chief Phil Schiller regarding scratching of the iPhone 5, an issue that we documented on launch day. The issue is most visible on the black models due to the anodized slate color scratching off to reveal the silver color underneath. According to Schiller, such scratching is "normal" with use.
Q: I love my Black & Slate iPhone 5, but I've been seeing some scuffs, scratches and marks throughout the band around the phone along with many others. What should we all do? Any plans to fix this?
Schiller: Any aluminum product may scratch or chip with use, exposing its natural silver color. That is normal.
Not only are users experiencing scratching on their iPhone 5 bodies with normal use, but a number of complaints have surfaced regarding units being scratched right out of the box. According to a a thread in our forums, several readers have reported scratching or scuffing out of the box before the device had even been handled.
While Apple set a company record by selling over five million units of the iPhone 5 during the device's launch weekend, it clearly could have sold even more if supplies had been available. Pre-orders for the iPhone 5 sold through the company's launch day stocks in just about an hour, and shipping estimates for new orders have been sitting at 3-4 weeks since soon after pre-orders began.
Bloomberg reports that Apple's tight supplies at launch are a result of the new in-cell technology being used for the iPhone 5's display. The technology integrates the touch sensors directly into the display rather than adding them as a separate layer, allowing for thinner displays.
Apple used the technology in the first major iPhone overhaul since 2010 to make the device more svelte, an attribute that helped lure a record 5 million buyers in three days. Yet producing in-cell screens is also more painstaking than earlier screen types, contributing to bottlenecks.
KGI Securities analyst Ming-Chi Kuo had previously noted that shifting to in-cell technology would simplify and shorten the display manufacturing process, but low yields of the new implementation have challenged Apple's supply chain partners' efforts to meet demand. Although LG and Japan Display were able to ramp up production, Sharp experienced the most significant difficulties and only began mass shipments of the display into the supply chain two weeks ago.
Reuters reports (via TheNextWeb) that Google's executive chairman Eric Schmidt has denied claims that the company has already submitted a Google Maps application to Apple's App Store.
Google Inc. has not submitted a new Google Maps application to Apple Inc after the iPhone maker dropped the use of it in launching its newest device, the head of the world's top search engine provider said on Tuesday.
The rumor emerged last week shortly after Apple launched iOS 6. In iOS 6, Apple replaced the Google-based Maps on iOS devices with the company's own solution. Apple's Maps have since drawn criticism for areas of poor coverage.
Schmidt told reporters, "We have not done anything yet" and stated that they've been talking to Apple for a long time and talk to them every day.
Update (Sept 25, 1:34am PT): Bloomberg has a slightly different interpretation of Schmidt's comments. Schmidt said that it was up to Apple to approve the app, though they claim that Schmidt declined to say if Google Maps had been submitted.
“We haven’t done anything yet with Google Maps,” Schmidt told reporters in Tokyo today. Apple would “have to approve it. It’s their choice,” Schmidt said, declining to say if the Mountain View, California-based company submitted an application to Apple for sale through its App Store.
DisplayMate posts an extensive analysis of the new iPhone 5 screen and also provides detailed comparisons against the iPhone 4 and the Samsung Galaxy S III.
They conclude that the iPhone 5 represents the best Smartphone screen they've tested.
Based on our extensive Lab measurements the iPhone 5 has a true state-of-the-art accurate display – it’s not perfect and there is plenty of room for improvements (and competitors) but it is the best Smartphone display we have seen to date based on extensive Lab measurements and viewing tests.
In particular, they note that the iPhone 5 has much lower screen reflections, a much higher image contrast and screen readability in high ambient lighting and notably improved color accuracy and picture quality.
Here is their Overall Assessments chart comparing the iPhone 4, iPhone 5, and Samsung Galaxy SIII. They conclude the iPhone 5 significantly outperforms the other two units:
The remainder of their charts detail differences in Reflections, Brightness and Contrast, Color and Intensities, Viewing Angles, Power Consumption and Battery Impact.
When Sparrow was acquired by Google, its developers said that development for the alternative email app had ceased with the exception of "support and critical updates."
It appears that support for the iPhone 5's larger screen is considered a critical update, and Sparrow CEO Dom Leca has promised an update "soon", saying so in a tweet noticed by The Next Web.
In a high-profile case last month, a hacker was able to gain access to Wired reporter Mat Honan's iCloud, Gmail, Twitter, and Amazon accounts, taking control of much of Honan's digital life and remote wiping his iPhone, iPad, and MacBook Air. Honan later detailed how the hack was accomplished through social engineering by entering the system through weaknesses in Amazon's account security and then using credit card information stored there to gain access to Honan's iCloud account.
Following the incident, Apple temporarily halted over-the-phone iCloud password resets, which had required only the user's billing address and the last four digits of the credit card on file with the account. Apple has since rolled out new authentication for password resets, including a requirement that users provide two correct responses to a small group of challenges that includes user-set security questions, more detailed credit card information, and device confirmations via either serial number or pushed Find My iPhone verification codes.
We've heard from several Apple support employees who have noted that their abilities to help customers have been severely restricted as part of the effort to tighten up security, with staff only able to send password resets to email addresses on file with the account. Employees are no longer permitted to send password resets to arbitrary email addresses and can no longer set temporary passwords on accounts to enter troubleshooting mode during support calls.
One employee we spoke with has detailed a tremendous influx in support calls with the release of iPhone 5, as customers looking to restore iCloud backups of their old phones onto their new phones are in some cases having difficulty remembering their passwords. Support calls are said to be up on the order of tenfold over the past week or so surrounding the iOS 6 and iPhone 5 launches.
I know what you are thinking. The rightful person that owns the Apple ID should have no problem doing enough of that to be able to verify their ID and be able to then reset their password or security questions or unlock their account. And you would be wrong in thinking that.
This employee has emphasized that if users can not confirm their identities within the new framework of authentication challenges, there is nothing Apple support staff can do to help them and they will be frozen out of their iCloud accounts. For this reason, the employee notes that users are strongly encouraged to know the exact answers to their security questions, make sure a proper credit card is associated with the account, and set up Find My iPhone/iPad/iPod, maximizing their chances of being able to regain access to their accounts should their passwords be lost.
Finally, this employee has cautioned users about both changing their password and resetting their security questions at the same time, particularly if they do not have a credit card on file with the account. In that instance, if the user is unable to get into their account with the reset password, the deleted security questions and the lack of a credit card will essentially make it impossible for Apple support to verify their identity and regain access to the account.
A large amount of criticism has been correctly directed towards Apple regarding the new Maps app in iOS 6, with common complaints focusing on Points of Interest data. This is the information that Apple has purchased from third parties relating to addresses and phone numbers of stores, museums, hospitals and the like.
Google Maps is a much more complete, more polished product offering, but that's mostly because Google Maps has been around for years. Its developers have had plenty of time to refine it -- but its users have helped a considerable amount as well. Every Google Maps page has "report a problem" located somewhere on it, allowing the company to crowdsource and verify much of its data.
Like Google Maps, Apple also allows users to submit error reports and correct POI data. Last week, Apple said that "the more people use [Maps], the better it will get." Reporting errors in information is surely part of how Apple plans to improve the product.
The Home Depot in Durango, Colorado is located at 1301 South Camino del Rio, but, Apple's map data puts it at 1301 Camino del Rio, in the middle of downtown Durango. It's unclear how quickly the data will be integrated into Maps, nor what sort of quality control processes the company has in place to deal with malicious submissions.
However, with Apple aggressively recruiting former Google Maps employees, it seems likely that lessons learned during Google Maps development will soon be implemented at Apple. Incidentally, Google Maps gets the address correct.
According to Korea's etnews.com [Google translation], fingerprint sensor firm AuthenTec has notified a number of its customers, including Samsung, HP, Dell, Lenovo, and Fujitsu, that it will cease offering its technology to those companies as of next year. Apple agreed to acquire AuthenTec in July, and AuthenTec's board is expected to approve the acquisition next month.
AuthenTec's current customers are said to be "in a state of panic" as they seek to secure alternative suppliers for the fingerprint recognition technology that has been seeing increasing adoption. But with AuthenTec holding a significant amount of intellectual property rights in the field, those companies may have difficulty finding adequate alternatives.
Apple has not signaled its exact area of interest for AuthenTec's technology, but many observers have speculated that Apple is interested in incorporating it into its mobile devices for user recognition and other purposes.
The security of fingerprint scanning may also play into longer-term efforts at Apple for developing mobile payment solutions, although the company is said to be deliberately holding back on a public implementation as it explores the competitive landscape and potential. Rumors had suggested that Apple was looking at including near field communications (NFC) in the iPhone 5 in order to facilitate mobile payments integrated with the new Passbook app in iOS 6, but Apple elected not to pursue that technology with this round of iPhone hardware revisions.
9to5Mac reports that Apple is planning to launch Personal Pickup for new iPhone 5 orders starting tonight at 10:00 PM Eastern. The program allows users to place and pay for orders online in advance and then pick up their items at an Apple retail store.
Customers can use the Apple Store App or website between 10PM-4AM nightly to pre-purchase available iPhone 5 inventory for the next day.
AppleInsider notes that the program is new for U.S. iPhone 5 customers, as sales in many other countries have already been made available on a reservation basis.
An announcement about the policy change was reportedly made internally to Apple's employees on Monday. Word then began spreading as the day went on.
For now, Apple's website still says that iPhone 5 purchases are available on a first-come, first-served basis. In contrast, customers in other countries, such as the U.K., have the option to reserve an iPhone 5 and pick it up the next day at an Apple retail store.
Reports differ on how long customers will have to pick up their purchased iPhones, with 9to5Mac saying that customers will have "upwards of 2 weeks" while AppleInsider says that customers will have to pick them up the following day or the units will be returned to the pool for purchase by other customers.