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'T-Mobile' Articles

T-Mobile Extends Free Data in Europe and South America Until 2017

T-Mobile has announced it is extending its free unlimited high-speed data travel promotion throughout South America and 19 European countries until the end of 2016. Simple Choice and T-Mobile ONE customers will be able to text and use data at the fastest available roaming speeds up to 4G LTE at no extra cost between October 1 and December 31. European Destinations: Armenia, Austria, Croatia, Denmark, Estonia, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Portugal, Russia, Serbia, Spain, Sweden, Ukraine, U.K. South American Destinations: Argentina, Bolivia, Brazil, Chile, Colombia, Easter Island, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay,

T-Mobile Tells Customers Not to Install iOS 10 on iPhone 6, 6 Plus, and SE [Update: Fixed]

T-Mobile CEO John Legere says T-Mobile customers who own an iPhone 6, iPhone 6 Plus, or iPhone SE should not install Apple's iOS 10 update, released on Tuesday. According to Legere, iOS 10 is causing those three iPhone models to lose connection to the T-Mobile network. Legere's comments come following customer complaints that started circulating following T-Mobile's latest carrier update, 25.1. It was initially believed the problem was the carrier update on T-Mobile's end, but Legere says that's not the case. Apple is working to resolve the issue with iOS10 for @TMobile customers. Don't download iOS10 if you currently use an iPhone 5SE, 6 or 6+— John Legere (@JohnLegere) September 15, 2016 Apple is working to resolve the problem, but in the meantime, customers should avoid the update. T-Mobile has offered a fix for those who have already updated to iOS 10 and are experiencing connectivity issues -- restart. According to the company, the only way to resume connectivity is to restart the iPhone each time that it loses connection. Apple is expected to have a fix ready in the next 24 to 48 hours. Update: According to T-Mobile, Apple has fixed the issue for customers who were experiencing disconnects. Good news! iOS 10 fix is ready early. Go to Settings > General > Software Update (or > About if you already downloaded) and update away!— T-Mobile📱 (@TMobile) September 16, 2016 A T-Mobile Support document instructs users to go to Settings --> General --> About to install a new carrier update,

iOS 10 Carrier Updates Causing Issues for T-Mobile Users in U.S., Telstra Users in Australia

The combination of upgrading to iOS 10 and installing the latest carrier updates appears to be causing issues for some T-Mobile and Telstra customers in the United States and Australia respectively, crowdsourced information suggests. A number of T-Mobile and MetroPCS customers claim that once their iPhone loses service temporarily, the device is unable to reestablish a cellular connection unless it is fully restarted or network settings are reset. The issue appears to have started after the latest 25.1 carrier update on iPhones running iOS 10. MacRumors reader GCHASE1995:Anyone on T-Mobile that has done the carrier update to 25.1, have you been getting no service? I can't get service at all. I can get it, if I reset network settings. Then if I lose service I can't get it back.Reddit user Hitokill:I am in the same boat as many others. If I can stay connected to the LTE network the 25.1 update is fine. However, I work in a building with certain areas that have no coverage. Once I walk in those areas and lose signal, then walk to an area where I normally have full bars I can't get it back on no matter what I do (hard reset, Airplane Mode, etc...) The only fix I found was going into settings and Reset Network Settings. Totally sucks but that is basically what I have to do. T-Mobile rep said he did something on his end too, but didn't fix the issue when it came back.Meanwhile, several Telstra customers in Australia report that Visual Voicemail no longer works after updating to iOS 10 and installing the latest carrier update. "I have no indication that a voicemail has

iPhone 7 Broke T-Mobile's All-Time Sales Record on Pre-Order Day

Apple opened pre-orders for iPhone 7 and iPhone 7 Plus last Friday at 12:01 a.m. Pacific Time, and T-Mobile has now revealed that the smartphones shattered all of the carrier's previous iPhone pre-order records. T-Mobile said pre-orders from Friday through Monday were up nearly 4x compared to the iPhone 6 series two years ago. T-Mobile also announced the iPhone 7 and iPhone 7 Plus set a single day sales record for any smartphones ever in the carrier's history, although it stopped short of sharing any specific numbers. iPhone 7 was already T-Mobile's top pre-registered smartphone ever, topping pre-registrations for both iPhone 6s and iPhone 6. iPhone 7 and iPhone 7 Plus will be available beginning September 16 at T-Mobile stores in the U.S. and on its website. Its prepaid brand MetroPCS customers will carry the smartphones beginning September 23. iPhone 7 and iPhone 7 Plus models from AT&T and T-Mobile do not support CDMA networks such as Verizon and Sprint. T-Mobile is offering a free 32GB iPhone 7 to new or existing customers who trade in their fully functional iPhone 6 or later sans water damage or a shattered screen. A two-year financing agreement is

iPhone 7 Models From AT&T and T-Mobile Do Not Support CDMA Networks

Choosing which iPhone model to purchase this year should be more carefully considered, as both AT&T and T-Mobile models of the iPhone 7 and iPhone 7 Plus do not support CDMA networks such as Verizon and Sprint in the United States. Apple confirmed the matter in fine print in the iPhone 7 tech specs and on its LTE page. A customer that purchases an iPhone 7 from Apple's website and selects AT&T as their carrier, for example, would be unable to later use the smartphone on Verizon, Sprint, or any other CDMA network, even if the device is unlocked. By comparison, all iPhone 6s and iPhone 6s Plus models worked on both GSM and CDMA networks. A customer that purchases an iPhone 7 from Apple's website and selects Verizon as their carrier, on the other hand, would also be able to use the smartphone on AT&T, T-Mobile, Sprint, or any other GSM or CDMA network. It was previously reported that Apple would switch to Intel modems for select iPhone 7 and iPhone 7 Plus models, including AT&T models, and Intel modems do not support the CDMA standard in the United States. That is likely the reason why AT&T and T-Mobile models are limited to GSM networks. Only Verizon and Sprint models support both GSM and CDMA networks The same report said Qualcomm would supply modems for the remaining iPhone 7 and iPhone 7 Plus units, including Verizon and Chinese models, and this appears to be the case. Qualcomm modems support both the GSM and CDMA standard, which explains why the iPhone 7 from Verizon and Sprint will work on all carriers. Qualcomm, which holds patents for WCDMA and

T-Mobile Offering Free 32GB iPhone 7 During Pre-Order With Trade-In

T-Mobile has announced that it will offer a free 32GB iPhone 7 during pre-order to new or existing customers when they trade in their iPhone 6, 6s, 6 Plus or 6s Plus. The offer is for a limited time and will be available at T-Mobile.com when pre-orders are live and T-Mobile retail stores. The offer partially extends to other iPhone 7 models. For example, the 32GB iPhone 7 Plus is available for $120 with a trade-in, while the 128GB and 256GB iPhone 7 are available for $100 and $200, respectively. To qualify for the offer, the trade-in iPhone has to be a 6, 6s, 6 Plus or 6s Plus and be able to turn on, have no water damage, and not have a shattered screen. Customers will also need a 24-month no-cost finance agreement. T-Mobile says that customers will see a credit on their bill every month for 24 months. After 24 months, T-Mobile says customers will have paid nothing and received a free iPhone 7. Customers can walk away at any time by either paying their outstanding phone balance or turning in their iPhone 7. AT&T has also announced a promo for the iPhone 7. New and existing DirecTV and AT&T U-verse customers can get a 32GB iPhone 7 on either AT&T Next or AT&T Next Every Year when they add a new line to their account from another wireless provider. Customers will receive up to $650 in monthly bill credits whey they activate their new iPhone. Similar to the T-Mobile offer, customers can choose another iPhone 7 model and pay the

T-Mobile Rolls Out 4x4 MIMO for Faster LTE Speeds

T-Mobile announced today it has recently implemented 4x4 MIMO in 319 cities across the United States, effectively doubling the number of data paths between the network's cell towers and compatible smartphones. The carrier has also launched 256 QAM for downloads and 64 QAM for uploads across half of its network, with a nationwide rollout to be completed by the end of October. These new quadrature amplitude modulation technologies increase the number of bits delivered per transmission for even faster LTE speeds. Combined with 4x4 MIMO, 256 QAM delivers theoretical download speeds up to 400 Mbps. Meanwhile, T-Mobile said it now covers nearly 312 million customers in the United States, bringing it to within 99.7% of Verizon's coverage. Qualcomm's X12 modem, an appropriate candidate for iPhone 7, supports 4x4 MIMO, so it is possible that some models could benefit from the technology. However, Apple is expected to use Intel's XMM 7360 LTE modem for a portion of iPhone 7 models, including AT&T models, and 4x4 MIMO is not an advertised feature of that chipset. iPhone 6s and older models do not support 4x4 MIMO. T-Mobile customers with Samsung's Galaxy S7 or Galaxy S7 edge will be covered by 4x4 MIMO following a software update later this

T-Mobile ONE Now Offers Unlimited 4G LTE Tethering for Extra $25 Per Month

T-Mobile recently introduced a new plan called T-Mobile ONE that offers unlimited talk, text, and 4G LTE data for $70 per month. A second line can be added for $50 per month, while up to six more lines can be added for an additional $20 per month each. The total cost for a family of four, for example, would be $160 per month. At the time, T-Mobile said mobile hotspot tethering would be limited to 2G speeds, with 5GB of high-speed tethering available as a $15 add-on. But today, the carrier has changed its tune and announced that T-Mobile ONE will now include unlimited tethering at 3G speeds in the U.S. at no additional cost. Or, customers that want high-speed tethering can upgrade to the new T-Mobile ONE Plus plan, which includes unlimited tethering at 4G LTE speeds, unlimited HD video streaming, and Simple Global international data roaming at up to 3G speeds where available for an extra $25 per month per line. The carrier previously planned to charge an extra $25 per month just for the unlimited HD video streaming upgrade. The regular T-Mobile ONE plan will continue to limit video to 480p standard definition across all services, but the carrier is also now introducing HD day passes for $3 per day that allow unlimited HD video streaming for 24 hours. T-Mobile ONE will also now be available on September 1, five days earlier than the company previously announced.

T-Mobile Introduces $70 Unlimited Data Plan, But HD Video is $25 Extra

T-Mobile has introduced a new plan called T-Mobile ONE [PDF] that offers unlimited talk, text, and 4G LTE data for $70 per month. A second line can be added for $50 per month, while up to six more lines can be added for an additional $20 per month each. The total cost for a family of four, for example, would be $160 per month. T-Mobile ONE has some caveats to consider. First, unlimited video is limited to 480p standard definition for all services, with unlimited HD video available for $25 per month extra per line. Additionally, tethering is limited to 2G speeds, with 5GB of high-speed tethering available as a $15 add-on. T-Mobile's existing Simple Choice plan with unlimited talk, text, and 4G LTE data costs $95 per month and includes unlimited HD video and 14GB of LTE tethering. The carrier also offers 2GB, 6GB, and 10GB of 4G LTE for $50, $65, and $80 respectively. These plans will remain available for a short time for new customers. T-Mobile also clarified that, as with its Simple Choice plans, customers using the most data -- specifically the highest 3 percent -- may see their data traffic prioritized behind other users once they cross a threshold of around 26GB of data during their billing month. The carrier noted that throttling will only occur at specific times and places where there is network congestion. The new plan includes usual T-Mobile perks such as Simple Global, Mobile Without Borders, Wi-Fi Unleashed, Stock Up, and T-Mobile Tuesdays. T-Mobile will also pay up to $650 in early termination fees to customers who switch over from AT&T, Verizon,

T-Mobile Extends Unlimited Data and Calling in Brazil to 2016 Paralympic Games

T-Mobile has announced that qualifying Simple Choice postpaid customers will automatically receive free unlimited data at up to 4G LTE speeds throughout Brazil until September 18, enabling visitors to celebrate the 2016 Paralympic Games in Rio de Janeiro without worrying about roaming charges. The carrier is also offering free calls within Brazil and to the United States until September 18, while unlimited texting to over 140 countries remains free. Additionally, T-Mobile continues to offer families of U.S. athletes free T-Mobile service and a Samsung Galaxy S7 edge and Samsung Gear 360 camera. Those who qualify can email RoamFreeInRio@t-mobile.com to get up to two free smartphones per athlete activated for the 2016 Rio Games. The promotion previously ran until the end of August for the 2016 Olympic

Apple Music's Video Content Now Streams Free on T-Mobile

T-Mobile has announced that Apple Music and fifteen other additional streaming video providers, including various ABC, Disney, and FOX apps, are now covered by the carrier's Binge On program. Binge On now supports over 100 video services in the United States after launching eight months ago. Binge On enables customers on a qualifying Simple Choice plan to stream unlimited 480p video from dozens of partnered services, led by Netflix, HBO NOW, Hulu, and YouTube, without any of the data consumed counting towards their monthly data bucket. Starting today, any Apple Music video content qualifies too. The full list of new providers joining Binge On today include: ABC Apple Music Big Ten Network CEEK VR DISH Anywhere Disney Channel Disney Jr. Disney XD D-PAN.TV DramaFever FOX NOW FXNOW NAT GEO TV Shalom World Sioeye Tubi TVT-Mobile expanded Binge On to PBS in June and thirteen video services in May, including NBC and video content from existing Music Freedom partners Google Play Music, Radio Disney, Spotify, and TIDAL, after adding 16 new Binge On and Music Freedom partners in April. YouTube, Google Play Movies, and others were added in March. Apple Music's audio content has streamed for free on T-Mobile via Music Freedom since July

T-Mobile Offers Unlimited Data and Calling in Brazil for 2016 Summer Olympics

T-Mobile has announced that qualifying Simple Choice postpaid customers will automatically receive free unlimited data at up to 4G LTE speeds throughout Brazil during the entire month of August, enabling visitors to celebrate the 2016 Summer Olympics in Rio de Janeiro without worrying about roaming charges. The carrier is also offering free calls within Brazil and to the United States in August, while unlimited texting to over 140 countries continues to be free. Additionally, T-Mobile will be giving families of U.S. athletes free T-Mobile service and a Samsung Galaxy S7 edge and Samsung Gear 360 camera through October. Those who qualify can email RoamFreeInRio@t-mobile.com to get up to two free smartphones per athlete activated ahead of the 2016 Rio Games. This is the third major T-Mobile promotion to be announced in less than a month, following free unlimited data throughout Europe this summer and free unlimited data for Pokémon Go for one year. Meanwhile, T-Mobile continues to offer perks such as Binge On and Music Freedom, Data Stash, Carrier Freedom, and Mobile Without Borders

T-Mobile to Offer Free Data for Pokémon Go Starting Next Tuesday

As part of its T-Mobile Tuesday offerings, T-Mobile plans to offer its customers free data for hit augmented reality game Pokémon Go. Starting on July 19, T-Mobile subscribers will be able to play Pokémon Go without using up their monthly data. T-Mobile plans to provide free unlimited high-speed data for Pokémon Go for all subscribers through August 17, 2017. Customers will need to redeem the gift in the T-Mobile Tuesdays app between July 19 and August 9, 2016. Ready to catch them all!? #TMobileTuesdays is giving you unlimited data use for #PokémonGo! https://t.co/NrFAxW3KYq pic.twitter.com/pPXxezGV0r— John Legere (@JohnLegere) July 14, 2016 Next Tuesday's T-Mobile Tuesday offering, which is Pokémon themed, will also include free Lyft rides up to $15, a free Wendy's frosty, and up to 50 percent off all accessories at T-Mobile stores. 250 T-Mobile subscribers will win $100 in PokéCoins to spend in the app and five people will win a Pokémon Go hunting trip anywhere in the United States."This is what T-Mobile Tuesday is all about - thanking customers with hot, new, totally free gifts every week, and right now, nothing is hotter than Pokémon Go!" said John Legere, president and CEO of T-Mobile. "With the carriers' shared data schemes, players could easily burn up the family's data bucket - and then, hello, overages! At T-Mobile, we're unleashing Pokémon Go so our customers can play free for a year. It's gonna be a fantastic T-Mobile Tuesday!"T-Mobile first unveiled T-Mobile Tuesdays last month, marking the debut of its eleventh Uncarrier promotion. T-Mobile Tuesdays

MetroPCS to Offer iPhone on Prepaid Plans Beginning in Florida

T-Mobile today announced that the iPhone 6s and iPhone 6s Plus will be available in "select MetroPCS stores in Florida" beginning tomorrow, July 1, with a nationwide rollout expected to launch soon. T-Mobile acquired MetroPCS -- which is a prepaid alternative to traditional subsidized carriers -- back in 2013, but this will mark the first time Apple's iPhone will appear as an option on MetroPCS' plans. MetroPCS is the flagship prepaid brand of T-Mobile US, Inc., and a leading provider of unlimited talk, text and data plans with taxes and regulatory fees included – there are no surprises, period. MetroPCS offers the freedom and convenience of an affordable, no-contract wireless service, riding on T-Mobile’s blazing-fast nationwide network. Specifically, the prepaid carrier will offer the iPhone 6s and 6s Plus for its customers, available at the price points of $649 and $749, respectively. MetroPCS will also offer the 4-inch iPhone SE for $349 and the iPhone 5s for $199. Today's news comes over two years after T-Mobile said that it was "very interested" in bringing the iPhone to MetroPCS, without giving any hint as to exactly when it would make the move. Although owned by T-Mobile, MetroPCS runs as its own, separate brand from T-Mobile's "Un-carrier"

T-Mobile USA Offering Free Unlimited Data in Europe This Summer

T-Mobile has announced a new promotion that will offer postpaid customers free unlimited high-speed data, at up to 4G LTE speeds, in all European countries, except Andorra, between July 1 and August 31 of this year. The carrier noted that customers will receive the highest available data speeds depending on where they are traveling in Europe, while text messaging is free worldwide and calls are 20 cents per minute throughout the continent. Customers do not have to take any steps to take advantage of the promotion. T-Mobile will also be gifting all passengers on any domestic U.S. flight with Gogo service with one free hour of Wi-Fi on their smartphone between this Friday and Sunday at 11:00 p.m. Eastern Time. Being a T-Mobile customer is not required. Last, T-Mobile will be adding Belize to its Simple Global coverage area starting July 1, bringing free unlimited low-speed data and texting, and calls for 20 cents per minute, to the country. The expansion means that Simple Global will now be available in every country in the central and south

T-Mobile Expands 'Binge On' Free Video Streaming to PBS and More

T-Mobile has announced that its free unlimited video streaming program Binge On now supports over five additional video services, including Azubu, Dailymotion Games, Eyegroove, PBS, PBS Kids, and more. Binge On now supports nearly 90 video services in the United States. Binge On enables customers on a qualifying Simple Choice plan to stream unlimited 480p video from dozens of partnered services, led by Netflix, HBO NOW, Hulu, and YouTube, without any of the data consumed counting towards their monthly data bucket. T-Mobile expanded Binge On to thirteen additional video services in May, including NBC and video content from existing Music Freedom partners Google Play Music, Radio Disney, Spotify, and TIDAL, after adding 16 new Binge On and Music Freedom partners in April. YouTube, Google Play Movies, and others were added in March.

T-Mobile Unveils 'T-Mobile Tuesdays' Perks, Stock for Customers and Free In-Flight Wi-Fi

T-Mobile CEO John Legere today hosted an Un-carrier 11 event, where he announced T-Mobile's latest customer perks, which include a new app that offers weekly freebies, customer stock options, and free in-flight Wi-Fi on domestic flights. T-Mobile is releasing a new T-Mobile Tuesdays app, available now, with freebies available every Tuesday. Starting tomorrow, T-Mobile customers can get perks like food, movie tickets, ride-sharing credits, and more. Some of T-Mobile's partners include Domino's Pizza and Wendy's. Tomorrow, all T-Mobile customers will be able to get free frosties and a ticket to the upcoming movie Warcraft. T-Mobile Tuesdays will also include weekly giveaways for trips, with tomorrow's raffle consisting of a Warcraft viewing party with a party bus that can accommodate 40 friends. Extra rewards come from sharing on social networks. T-Mobile is also giving a share of T-Mobile stock to every primary account holder and customers who switch to T-Mobile from another carrier. For every customer who brings another customer to T-Mobile, T-Mobile will offer an additional share. Customers can receive up to 100 shares of T-Mobile stock per year. Customers who have been with T-Mobile for more than 5 years will get two shares of stock per referral. Customers can claim their share starting tomorrow through the T-Mobile Tuesdays app, which will walk customers through the brokerage process. T-Mobile's final announcement brings a full hour of free GoGo Wi-Fi to T-Mobile customers for every domestic flight they're on, allowing customers to use Google

T-Mobile Debuts $30 Tourist Plan Featuring 2GB of 4G LTE Data

T-Mobile has announced a new $30 prepaid Tourist Plan for international visitors to the U.S. that offers 1,000 minutes of domestic calling, unlimited domestic and international texting to over 140 countries and regions, and unlimited 2G data with the first 2GB at 4G LTE speeds. Tourists visiting the U.S. can visit a T-Mobile store with an unlocked GSM smartphone, sign up and pay for the plan, and receive a free SIM card to access the carrier's network. The one-time, one-line plan lasts 3 weeks and cannot be renewed after automatically expiring at 11:59 p.m. on the 21st day of service. International phone numbers cannot be ported to the U.S., so T-Mobile will assign customers a new U.S. number when they sign up for the Tourist Plan. International calling from the U.S. to other countries is not included in the plan and cannot be added as an additional feature, but customers can use Wi-Fi-based calling services. The Tourist Plan includes 200MB of U.S. data roaming, but other T-Mobile perks such as Mobile Without Borders, Binge On, and Music Freedom are not included. The plan permits tethering, with Mobile Hotspot using data from the 2GB allotment of 4G LTE data, followed by slower speeds afterwards. The new plan is available June 12. Postpaid and T-Mobile@Work customers are

T-Mobile Expands 'Binge On' Free Video Streaming to NBC, Spotify, and More

T-Mobile announced today that its free unlimited video streaming program Binge On now supports an additional 13 services, headlined by NBC and video content from existing Music Freedom partners Google Play Music, Radio Disney, Spotify, and TIDAL. The other additions include Great Big Story, Kiswe, Ligonier Ministries, NOGGIN, Qello Concerts, Univision, Univision Noticias, and Toon Goggles. Binge On now supports over 80 video services in the United States. Binge On is a free incentive that enables T-Mobile customers on a qualifying Simple Choice plan to stream unlimited 480p video from dozens of partnered services, including Netflix, HBO NOW, Hulu, and YouTube, without any of the data consumed counting towards their plans. T-Mobile added 16 new Binge On and Music Freedom partners in

T-Mobile's New Family Plan Offers 4 Lines With 6GB LTE Each for $120

T-Mobile has announced a new Family Match promotion that offers families four lines of unlimited talk, text, and 6GB of 4G LTE data per line for $120 per month starting May 11. Additional lines can be added for $20 per month.As America gets set for summertime travel, summer camps, summer concerts and more fun in the summer sun, the Un-carrier’s got you covered. Starting tomorrow, families can get 4 lines with unlimited talk, text and data with 6GB of Un-carrier Data per line for just $30 a line – a savings of $20 per month for a family of four on T-Mobile Simple Choice with Family Match. Additional lines are just an extra $20 each per month with 6GB.The deal is not quite as good as T-Mobile's past Family Match promotions, including the same four-line deals with unlimited LTE per line for $150 per month or 10GB of LTE per line for $120 per month, but it does provide Simple Choice customers that missed out with another savings opportunity heading into the summer season. The limited time offer is available for new and existing Simple Choice customers on approved credit, and the promotion can be combined with T-Mobile's other offers, including Binge On, Data Stash, JUMP! On Demand, Mobile Without Borders, and Music Freedom. T-Mobile will also pay up to $650 of your early termination fees if you switch to their carrier from AT&T, Verizon, or Sprint. The new Family Match plans are available starting Wednesday at T-Mobile stores across the U.S. or by calling