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iPhone 4 Signal Issue Can Be Fixed With a Software Update?


Despite the fact that today's release of iOS 4.0.1 addressed only the display of signal strength on the iPhone and not actual signal attenuation issues caused by touching the antenna in the side of the iPhone 4, a software fix may yet still be possible.

According to The New York Times, the signal attenuation issue is the result of an interaction between communication software within the device's operating system and the antenna, an issue that could presumably be addressed with a software update.

One person with direct knowledge of the phone's design said Thursday that the iPhone 4 exposed a longstanding weakness in the basic communications software inside Apple's phones and that the reception problems were not caused by an isolated hardware flaw.

Instead, the problems emerged in the complex interaction between specialized communications software and the antenna, said the person, who agreed to speak on the condition of anonymity because he was not authorized to discuss the matter.

The source also indicates that Apple CEO Steve Jobs did not learn of the signal issue until after the iPhone 4 began shipping, seemingly refuting a report from Bloomberg earlier today claiming that Jobs had been tipped off early in the design process that the antenna design could cause a problem.

The person said the problems were longstanding but had been exposed by the design of the iPhone 4. All cellphones can be affected by the way a hand grips the phone, but well-designed communications software compensates for a variety of external factors and prevents calls from dropping, the person said.

The issue is reportedly unrelated to the signal display issue already addressed by Apple in iOS 4.0.1.

If the source's claims are true, the information could shed some light on recent comments made by Jobs in an email to a customer claiming that the "facts are different" than has been portrayed by blogs and the media, which have positioned the issue as a hardware problem possibly necessitating a recall.

Apple has scheduled a press conference for tomorrow at 10:00 AM Pacific Time to address the iPhone 4, and the company is widely expected to discuss the signal issues. Sources indicated earlier today, however, that Apple is not planning a recall of the device.

Top Rated Comments

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21 months ago
Can't wait for the responses to this.

I'll start it off. WAHHHHHHH!
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21 months ago
Good to know that it MAY be able to be fixed via software update! :)
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21 months ago
Tomorrow can't come soon enuf...way too much speculation going on....
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21 months ago
WTF!? Pleeeaaaase let the press conference begin and have Apple explain everything, otherwise this speculation madness will never end!
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21 months ago
I highly doubt this as some users on this board reported by exchanging the iPhone 4, their reception issue went away. We'll see tomorrow....
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21 months ago
Who knew there could be so much drama in world of Apple?
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21 months ago
you'd think they'd have said it by now. i'm sure that is what will be said tomorrow...
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21 months ago
If this is indeed true (and I will only believe it until I see it) this is good. However I still predict people will still call Apple a bunch of liars no matter what Apple says here. I can see it already.
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21 months ago
As long as forums are full of people who believe anything they read on the internet, reports like this one are going to continue to pour out until an official statement is made by Apple.

Even then, the forums will speculate what Apple really meant during their conference. It will never end.
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21 months ago
I hope there's a software update that helps us move onto other subjects that don't revolve around signal issues.
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