Apple ID Accounts Logging Out Users and Requiring Password Reset

There are widespread reports of Apple users being locked out of their Apple ID overnight for no apparent reason, requiring a password reset before they can log in again.

apple id account
Users say the sudden inexplicable Apple ID sign-out is occurring across multiple devices. When they attempt to sign in again they are locked out of their account and asked to reset their password in order to regain access.

This has led to additional Apple ID issues for users with Stolen Device Protection enabled who are away from a trusted location, as well as any app-specific passwords previously set up in iCloud also being reset.

As noted by 9to5Mac, user reports about the problem began appearing on social media at around 8 p.m. Eastern Time and became increasingly prevalent into the early hours of the morning.


MacRumors staff members have also been affected by the service outage, which does not appear to have been picked up by Apple's own System Status webpage.

We have contacted Apple for comment and will update readers if we hear back. Have you been affected by the Apple ID issue? Let us know in the comments.

Top Rated Comments

SmugMaverick Avatar
3 weeks ago
it just works, like magic!
Score: 28 Votes (Like | Disagree)
Pezimak Avatar
3 weeks ago
Another week, another Apple service fault. Really REALLY not good enough. And if they have been hacked again then they have an obligation to inform their customers.

At this point Apple is getting a reputation for poor reliability across its services. People will start looking at alternatives.
Score: 22 Votes (Like | Disagree)
arkitect Avatar
3 weeks ago
Can confirm.

Though this happened to my *****@mac.com address last week.

[LIST=1]
* [B]Locked out.[/B]
* [B]Asked to reset password.[/B]
* [B]Unable to reset password.[/B]
* [B]An error has occured.[/B]

Aaaargh! Over and over again. Tried @mac.com… no luck. Tried @icloud.com… no luck.

Frustrating. I spent several hours over 3 days with a very nice Irish chap from Apple trying to sort it out, but no one could get to the bottom of it… and then *bing* suddenly, with no changes it worked…

Very odd. And annoying.
Score: 21 Votes (Like | Disagree)
Swissfashion Avatar
3 weeks ago
Yep, happened to me last night. Spent part of the morning resetting Apple ID and logging all my devices back in. Try typing Apple ID passwords in an Apple Watch :rolleyes:
Score: 20 Votes (Like | Disagree)
bigdog5142 Avatar
3 weeks ago
Happened to me too. No one else in my family. Maybe it has something to do with being the “main” account holder in family sharing?

Glad it was wide-spread, though. Concerned someone was trying to access my account!
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
3 weeks ago

Exactly, Saw news about Apple sales falling, maybe this is a tactic to force to buy new one.
Suggesting Apple is purposefully disrupting user accounts to force said customers to update their devices is absurd and completely illogical.
Score: 14 Votes (Like | Disagree)

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