Eddy Cue Talks Apple Music Subscriptions as Initial Three-Month Free Trials End

Prior to the release of the iPhone 6s and iPhone 6s Plus, Eddy Cue sat down with Evening Standard to discuss a handful of topics, including the launch of the new smartphones, the impending end of the first wave of free trial users for Apple Music, and the issue of roaming charges on iPhone users traveling abroad.

EddieCue
Cue also addressed the topic of the Apple Music Festival, which ended its ten day run this week in London, calling the acts nabbed by Apple for the event "the best of the best" and pointing toward the "global" feel of the UK-based festival that would perhaps be lost in another city like New York or Los Angeles. When asked about his worry for the end of Apple Music's first set of three-month free trial users -- which were charged their $9.99 subscription fee on September 30 if choosing to stick around -- Cue remained expectedly optimistic.

However, with the first batch of free three-month trials expiring this week, is he worried about subscribers drastically falling? “Ultimately, you never know until it happens,” he reasons. “But we’re pleased with the number of people who have tried. Everybody gets fixated on the short term but we’re in this for the long haul.”

Although not allowed to discuss the iPhone 6s and iPhone 6s Plus in full detail during the pre-launch interview, Cue still walked Evening Standard through a few of the smartphone's new features, including the revamped version of Siri. Eventually, the Apple executive remarked on the topic of roaming data charges when traveling abroad, an issue rumored to be worked on by the company -- and later denied -- by launching its own mobile virtual network operator service in the United States and Europe.

He taps his phone and makes an offhand comment about “trying not to get roaming charges” while in London which, I note, proves how insanely expensive phone calls and data can be abroad. “It’s sad, it’s another problem,” says Cue. “We’re trying to fix it and we’re making a little bit of progress but you’ve got to convince a lot of people.” It sounds like an impossible task. But that, you would imagine, is where the famous flair will come in.

In the full interview, Cue also talks about new features of the iPhone 6s and iPhone 6s Plus like Live Photos and 3D Touch, also commenting on the topic of customers wanting to delete stock iOS apps, which CEO Tim Cook himself touched on in September. You can check out the full Evening Standard interview with Eddy Cue here.

Top Rated Comments

unobtainium Avatar
112 months ago
I canceled yesterday and went back to Spotify. Apple hasn't updated or fixed the UI since Music launched way back in the summer. You still can't even create a new playlist from a song or album page. Spotify also doesn't have the weird greyed out track issue.

Oh, and $4.99/mo. for students :D
Score: 27 Votes (Like | Disagree)
malexandria Avatar
112 months ago
I cancelled after day 1. It destroyed my library. I'm not in the iTunes needs to be split into a "million" Apps camp, I think it's fine the way it is. But Apple Music definitely needs to be it's own App and completely segregated from my primary iTunes music library like all the other music Apps.
Score: 17 Votes (Like | Disagree)
newdeal Avatar
112 months ago
clearly Apple is working on some form of cell service. There is no way that Eddie cares about a bit of roaming charges. First of all I am sure Apple pays for his phone and second he is super rich anyway so it would be nothing to him. Apples message is generally very well rehearsed so I am guessing that this wasn't as off hand as it seemed
Score: 13 Votes (Like | Disagree)
Rogifan Avatar
112 months ago
I know a ton of people that tried the 3 month trial. Not a single one of them liked it, and not a single one of them is going to abandon Spotify for this. Perhaps Eddy isn't the right person to be handling services. He can't ever seem to get it right.
Clearly he has too much under his responsibility. I've said it before and I'll say it again, I think Cook needs to hire an SVP to oversee all of Apple's cloud business, and throw Siri and Maps in there too. Then Eddy can focus all of his time on Music, iTunes/App Store, TV and Pay.

Oh and Apple also needs to hire someone to oversee all of developer relations. Let them be responsible for developer relations, app review, evangelism, etc. Let them be the outward face to the developer community and charge them with ensuring iOS and OS X are platforms people want to develop on and develop for first. Right now this stuff is scattered all over the place (Federighi's team is responsible for APIs, Schiller's team has developer relations/app review, Cue's team is responsible for App Store etc). There should be one leader that's essentially the app "czar" at Apple.
Score: 12 Votes (Like | Disagree)
Simplicated Avatar
112 months ago
Apple Music works great for me.

I understand some may have problems with it, but people just find stuff to complain about.

For me, it's an awesome music service for just $10 a month. If you don't like it, then don't use it.
You're telling everyone that people who have problems should just shut up and move on? How does something gets improved if nobody talks about how good/bad it is?
Score: 12 Votes (Like | Disagree)
Keane16 Avatar
112 months ago
As a car driver Siri control wins me over. I'll be keeping it for that reason alone. For You has been good for me too. Overall the UI needs some sharpening up.

Also glad the topic of deleting stock apps is still being discussed by those at the top. Hopefully they find a good solution.
Score: 11 Votes (Like | Disagree)

Popular Stories

iOS 18 Apple Music Messages and Notes Feature 1

iOS 18 Rumored to Add New Features to These 16 Apps on Your iPhone

Tuesday April 30, 2024 10:44 am PDT by
Apple is expected to announce iOS 18 during its WWDC keynote on June 10, and new features have already been rumored for many apps, including Apple Music, Apple Maps, Calculator, Messages, Notes, Safari, and others. Below, we recap iOS 18 rumors on a per-app basis, based on reports from MacRumors, Bloomberg's Mark Gurman, and others: Apple Maps: At least two new Apple Maps features are...
apple watch ipad demo 1

Check Out This Apple Watch iPad Demo Unit From 2014

Wednesday May 1, 2024 1:46 pm PDT by
With the 10th anniversary of the Apple Watch approaching, we thought it would be fun to take a look back at an interesting bit of Apple Watch history. After the Apple Watch was announced in 2014, and before it became available in 2015, Apple sent out custom Apple Watch iPad demo kiosks to retail stores. The Apple Watch and iPad units used for these devices were specially designed, had custom ...
maxresdefault

Will the New iPad Pro Really Have the M4 Chip?

Wednesday May 1, 2024 8:30 am PDT by
While Apple's upcoming iPad Pro models have been expected to feature the M3 chip for over a year, recent reports have unexpectedly suggested that the new devices will instead feature the as-yet-unannounced M4 chip. Subscribe to the MacRumors YouTube channel for more videos. Last week, Bloomberg's Mark Gurman said that he now believes there is a "strong possibility" that the upcoming iPad Pro ...
ios 17 5 repair state

iOS 17.5 Includes 'Repair State' Option That Doesn't Require Turning Off Find My for Service

Tuesday April 30, 2024 1:24 pm PDT by
With iOS 17.5, Apple is adding a "Repair State" feature that is designed to allow an iPhone to be sent in for service without deactivating Find My and Activation Lock. The fourth iOS 17.5 beta that came out today adds a "Remove This Device" option for all devices in Find My, and using it with an iPhone puts that iPhone into the new Repair State. Right now, sending an iPhone to Apple to be...
Apple CarPlay Dash

Report Examines GM's Controversial Move to Abandon Apple CarPlay

Wednesday May 1, 2024 4:53 am PDT by
An in-depth Bloomberg report today resurfaced General Motors' decision to replace Apple CarPlay with its own software. Last year, GM announced that it planned to forgo Apple CarPlay in its new electric vehicles, starting with the 2024 Chevrolet Blazer EV. Instead, the automaker introduced a proprietary infotainment platform, aiming to control and customize the digital experience within its...
Airpods Pro 2 Discount Feature Triad

Amazon's New Apple Sale Has Best-Ever Prices on AirPods Pro, Studio Display, Apple Pencil, and More

Tuesday April 30, 2024 7:31 am PDT by
Amazon today kicked off numerous discounts across multiple Apple products and accessories, the highlight being the AirPods Pro 2 with USB-C for $179.99, down from $249.00. You'll also find deals on the Apple Pencil 2, AirTags, and Studio Display. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep...
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...