Apple Music Connect's 'Clunky' Posting Process Detailed by Indie Artist

After the launch of Apple Music earlier in the week, many users began searching and following their favorite artists on Apple's new social platform Connect, which aims to showcase new songs, videos, and pictures to fans of artists like Pharrell, Dr. Dre, and more, directly within the app. The process that artists have to take to create content for their fans was unknown, until today, when app developer and indie musician of the band Airplane Mode, Dave Wiskus, posted a detailed summary on his blog of the steps needed to make a post on Apple's new social platform.

Wiskus hoped that Apple's promise of Connect at WWDC meant a more level playing field between the musician and app developer worlds within the iTunes marketplace, and that "giving musicians any control at all over their brand identity on the iTunes Music Store," would create a more stress-free and inviting platform for musicians, especially independent ones. So, Wiskus and his band Airplane Mode decided to put Connect through the ringer: debuting a brand new track on the service and seeing if the fans' connection is as front-and-center as Apple intended.

The musician's first thoughts of the upload process are summed up in one word: "clunky." Wiskus found he needed the song he wanted to post to be in My Music in the iOS Music app, so for a brand-new, unreleased track, he had to sync it off his computer and then search for it on iOS. GarageBand updates for iOS and Mac released earlier this week also support uploads to Connect, but it is unclear if the format and process of using those apps was even more awkward or if Wiskus was unaware of these options. Other quirks with the upload process made it difficult to finalize details for his Connect post.

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For Wiskus, the biggest personal drawback is actually the complete lack of any in-depth fan interaction for his band once the content is actually uploaded to Connect.
But the worst offense of all is this: I can see no way to invite people to follow us on Connect. I can share the link. I can even tweet about it. Yet there’s no way to know how many followers we have, encourage people to follow us, or directly engage with anyone who hasn’t already purchased a song from us on iTunes. That feels broken. Somehow people were able to comment, which is great, but it makes me sad that I feel no sense of… well, connection. And I really, really want that connection.
The indie musician makes multiple good points, especially in the lack of any in-depth social networking features on the service. Taking his band's new post as an example, Airplane Mode's post for the new song "Over It" got 7 loves and 4 comments, but the band can't determine its own follower count or the amount of people that actually interacted with the post.

Lacking as well is any interaction on a user's name or handle, which aren't clickable on iOS or Mac and PC, leaving musicians with no real way to browse their fan community in any meaningful way. But, as Wiskus notes, the service has laid the groundwork for a possibly richer version of itself in the future. "These are early days," the musician notes, "And there’s hope."

For the full story of Wiskus's experience with Connect, check out his full blog post.



Top Rated Comments

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19 months ago
"But the worst offense of all is this: I can see no way to invite people to follow us on Connect."

Thank GOODNESS. The last thing I want is to be spammed with such trash. If I wanted that I'd be on Facebook all day.
Rating: 18 Votes
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19 months ago
It's just Ping all over again. I disabled it the moment I signed up for Apple Music.
Rating: 8 Votes
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19 months ago
All Apple had to do was study Facebook, Twitter, Instagram, and other social platform and what made them successful..then they can add their own flavor to Connect.

Apple is clueless when it comes to social. They need to improve Connect fast or this becomes the second coming of Ping.
Rating: 7 Votes
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19 months ago
Clunky pretty much sums up every single thing about Apple Music.
Rating: 6 Votes
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19 months ago

I would expect nothing less. This is a 1.0 software release as the music app has been completely rewritten. However I still believe Apple has done a wonderful job overall and I'm sure they will move swiftly to rectify any bugs with the new service.

Couldn't agree with you at all.

It's a 1.0 of a music screaming app from the world's biggest company.

It's terrible for a 1.0 release.
Rating: 5 Votes
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19 months ago
Welcome to Ping 2 my friends. Apple just doesn't get social - I believe they never will.

Long ago in days of yore, Apple UI and process was elegant, slick and "just worked". If there was ever a term that the folks at Apple should despise whenever a user was to describe using one of their products it is "clunky". In the past that was a term that would never even be considered in the lexicon of Apple. These days however, it's become quite common.

Apple really needs to rethink where its going with its software design as well as it's offerings. It's been a long time since I've seen anything they've put out that was elegant, slick and "just worked".
Rating: 5 Votes
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19 months ago
You would think that Apple would REALLY try and make this spectacular since Ping failed so hard.
Rating: 5 Votes
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19 months ago

I would expect nothing less. This is a 1.0 software release as the music app has been completely rewritten. However I still believe Apple has done a wonderful job overall and I'm sure they will move swiftly to rectify any bugs with the new service.

Sorry, but Apple doesn't get to use the "1.0" excuse. I can't tell if Apple forgot about Ping or they're hoping we did.
Rating: 5 Votes
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19 months ago
The problem is, if it were any easier for artists and users to connect, they'd bond over how clunky Apple Music is as a whole. This was most likely a defensive measure.
Rating: 5 Votes
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19 months ago

I’ve already totally disabled the abomination that is Connect.


Ditto. I wish we could get that customizable bottom navigation back, too.
Rating: 4 Votes
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