AppleCare

By MacRumors Staff
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AppleCare and AppleCare+ are Apple's warranty plans for Macs and iOS devices, respectively. All of Apple's products come with a one-year warranty and 90 days of telephone support, but AppleCare and AppleCare+ extend warranty coverage and telephone support to three years for Macs and two years for iOS devices.

AppleCare for Macs covers any manufacturing issues that arise, including faulty batteries and accessories like power adapters. AppleCare+ for iOS devices covers manufacturing issues and accessories, but it also covers two incidents of accidental damage, each subject to a $49 service fee for repair or replacement.

AppleCare How Tos

How to Add AppleCare+ to Your iPhone After Purchase

Wednesday December 18, 2019 12:28 am PST by
If you just bought a new iPhone and then decided you want to get AppleCare+ for it, you can do so within a limited time period, even if you didn't buy the iPhone directly from Apple. Keep reading to learn how. Apple offers AppleCare+ protection to customers going through the iPhone order process on its online store, but it's perfectly possible to get coverage after you've received your...

AppleCare Guides

When Can AppleCare Replace a MacBook's Battery?

Monday May 2, 2016 1:41 pm PDT by
MacRumors forum member MBP* posted this question about his 2014 MacBook Pro's battery under Mac Basics and Help:"I have a 2014 13" Retina MacBook Pro which I used extensively on a daily basis. I purchased AppleCare for the sole reason of protection against battery depletion over the coming years. It's hard for me to tell whether my battery has lost capacity, but I'm sure it has against the...

AppleCare Articles

AppleCare+ for New iPhone SE Costs $79

Wednesday April 15, 2020 9:51 am PDT by
AppleCare+ for the newly released $399 iPhone SE is available for $79, a $50 price drop compared to the $129 ‌AppleCare‌+ price that Apple charged for the now-discontinued iPhone 8. The standard AppleCare+ plan extends the one-year warranty and provides coverage for two incidents of accidental damage every 24 months, with the service fee priced at $29 for screen damage and $99 for other...

Apple Providing Free Replacement AirPods Pro Tips Under AppleCare+

Friday January 31, 2020 1:05 pm PST by
Customers who have AirPods Pro that also purchased an AppleCare+ protection plan for $29 appear to be able to receive free replacement tips for their ‌AirPods Pro‌. Multiple MacRumors readers have reported being provided replacement tips at no cost after going through Apple's support repair steps for the ‌AirPods Pro‌. From MacRumors reader Boshii:I'm not sure if it's an ‌AppleCare‌+...

AppleCare+ for New Mac Pro Costs $299, AppleCare+ for Pro Display XDR Costs $499

Tuesday December 10, 2019 9:21 am PST by
AppleCare+ for the new Mac Pro is available for $299, while ‌AppleCare‌+ for the new Apple Pro Display XDR is priced at $499. Given the prices of both the ‌Mac Pro‌ and the Pro Display XDR, adding ‌AppleCare‌ coverage seems well worth it. The $299 price point for ‌AppleCare‌+ for the ‌Mac Pro‌ is the same regardless of whether the ‌Mac Pro‌ costs $6,000 or upwards of $52,000 with upgrade...

Select Apple Stores Piloting Extended AppleCare+ Eligibility Beyond Usual 60 Days

Thursday November 21, 2019 7:17 am PST by
A small number of Apple Stores in the United States and Canada are piloting a new program that allows customers to purchase AppleCare+ for devices beyond the usual limit of 60 days after the purchase date, according to multiple sources familiar with the matter. The pilot program began this week. The pilot program allows customers to add AppleCare+ to a device between 61 days and one year...

Class Action Lawsuit Against Apple for Offering Refurbished Replacement Devices Under AppleCare Moves Forward

Tuesday September 17, 2019 5:18 pm PDT by
A U.S. District Judge in San Jose today certified a class action lawsuit that accuses Apple of using "inferior" refurbished products as replacements for its AppleCare and ‌AppleCare‌+ protection plans despite promising consumers new or equivalent to new replacements. [PDF] The class action lawsuit was first filed against Apple in July 2016 by customers in California who were unhappy that their ...

AppleCare+ Renewable Monthly Payment Plans Now Available for iPhone, iPad, and Apple Watch

Wednesday September 11, 2019 2:29 am PDT by
Last year, Apple added monthly payment options to some of its AppleCare+ protection plans on select devices, and now the company has decided to make them even more flexible: On Tuesday, it began offering rolling monthly subscription plans that automatically renew until canceled by the customer. ‌AppleCare‌+ renewable monthly plan offered at checkout As reported by 9to5Mac, customers...

Apple Debuts New $29 AppleCare+ Plan for AirPods and Beats

Tuesday September 10, 2019 10:25 pm PDT by
Alongside new iPhones, Apple Watch models, and an updated iPad, Apple today released a new $29 AppleCare+ plan that's designed specifically for headphones like AirPods and Beats devices. AppleCare+ extends the warranty of ‌AirPods‌, Beats earphones, and Beats headphones to two years from the date of purchase (up from one year) and includes two incidents of accidental damage coverage for a $29...

Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada

Tuesday May 7, 2019 10:17 am PDT by
Canadian residents who purchase third-party protection plans for an iPhone, iPad, or Apple Watch can now access service and support directly from Apple, with equivalent coverage as AppleCare+ customers, according to an internal document published by Apple today and obtained by MacRumors. If a customer purchases a protection plan for her ‌iPhone‌ from a carrier like Bell or Rogers, for...

AppleCare+ for Mac Expands to Spain, Singapore, Thailand, and Greater China

Wednesday March 20, 2019 12:15 pm PDT by
AppleCare+ for Mac availability has expanded to Spain, Singapore, Thailand, China, Taiwan, Hong Kong, and Macau as of this week. ‌AppleCare‌+ extends the warranty period of a Mac by an additional three years from the ‌AppleCare‌+ purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee that varies by model. ‌AppleCare‌+ is available for every...

Apple Pencil Now Eligible for AppleCare+ Even Without Being Purchased Alongside an iPad

Monday March 18, 2019 1:08 pm PDT by
Effective today, the Apple Pencil no longer needs to be purchased at the same time as an iPad to be eligible for AppleCare+ coverage, according to an announcement shared with Apple Stores and Apple Authorized Service Providers today. This means that if a customer has AppleCare+ for iPad, coverage now extends to any first-generation or second-generation ‌Apple Pencil‌ the person may own even...

AppleCare+ for New iPad Air Costs $69, Same Price as 9.7-Inch iPad and iPad Mini

Monday March 18, 2019 7:38 am PDT by
Despite starting at a higher price of $499, the new 10.5-inch iPad Air released today qualifies for the same $69 tier of AppleCare+ as 9.7-inch ‌iPad‌ and ‌iPad‌ mini models. AppleCare+ for the latest iPad Pro models remains $129. ‌AppleCare‌+ is an optional warranty plan that extends the ‌iPad‌ Air's warranty period to two years from the original purchase date of the device, and adds up to...

AppleCare+ for Mac With Accidental Damage Coverage Expands to Canada, Mexico, and Europe

Wednesday October 31, 2018 12:50 pm PDT by
AppleCare+ for Mac with accidental damage coverage is now available in Canada, Mexico, and many countries across Europe and the Middle East, including Austria, France, Germany, Ireland, Italy, the Netherlands, Saudi Arabia, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom. AppleCare+ for Mac was previously limited to the United States, Australia and New Zealand, and...

iPhone XR Repair Fees Without AppleCare+: $199 for Screen Damage, $399 for Other Damage

Monday October 22, 2018 6:04 am PDT by
Apple has detailed out-of-warranty repair fees for the iPhone XR ahead of the smartphone's launch on Friday. In the United States, Apple will charge $199 to repair a damaged iPhone XR screen and $399 to repair other damage to the device, unless it is a manufacturing defect covered by Apple's standard one-year limited warranty. Prices vary in the United Kingdom, Canada, Australia, and other...

Inside the iPhone Repair Ecosystem: Where Do Replacement Parts Come From and Can You Trust Them?

Tuesday August 14, 2018 11:58 am PDT by
There's a thriving market for unofficial, aftermarket iPhone parts, and in China, there are entire massive factories that are dedicated to producing these components for repair shops unable to get ahold of parts that have been produced by Apple. The entire Apple device repair ecosystem is fascinating, complex, and oftentimes confusing to consumers given the disconnect between Apple, Apple...

AppleCare+ Price Reduced to $69 for 9.7-Inch iPad and iPad Mini Models

Tuesday March 27, 2018 10:30 am PDT by
Apple today reduced the price of AppleCare+ for 9.7-inch iPad and iPad mini models to $69 in the United States, down from $99. AppleCare+ was previously $99 for any iPad, but that price now applies to iPad Pro models only. The lower $69 price for the iPad and iPad mini has been offered by select Best Buy stores for the past several months. AppleCare+ is an optional warranty plan that...

Apple to Charge $279 to Repair or Replace a Damaged HomePod Without AppleCare+

Friday February 9, 2018 5:20 am PST by
Apple today updated its HomePod support website with out-of-warranty service pricing for the speaker, which is arriving to customers in the United States, United Kingdom, and Australia starting today. HomePod owners who do not purchase AppleCare+ will pay $279 in the United States, £268.44 in the United Kingdom, and $399 in Australia for Apple to repair or replace a HomePod with any damage,...

AppleCare+ for Mac Now Available in Australia and New Zealand

Wednesday January 31, 2018 11:53 am PST by
AppleCare+ for Mac, previously limited to the United States and Japan, is available to purchase in Australia and New Zealand starting today. AppleCare+ extends a Mac's in-warranty hardware coverage to up to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of AU$149 or NZ$169 for screen or external enclosure ...

AppleCare+ for iMac Pro Costs $169, Same Price as Regular iMacs

Thursday December 14, 2017 6:26 am PST by
Apple today released the iMac Pro, its all-new powerful desktop workstation aimed at professional users with demanding workflows. While the iMac Pro starts at $4,999 for the base model, and costs up to $13,199 for a maxed-out, 18-core configuration, fortunately the price of AppleCare+ for iMac Pro isn't any more expensive than for a regular iMac. AppleCare+ for iMac Pro can be purchased...

Is it Worth Buying AppleCare+ for iPhone X?

Sunday October 29, 2017 10:22 am PDT by
After spending at least a thousand dollars on a brand new iPhone X, you may be debating whether it's really worth it to spend an additional few hundred dollars on an AppleCare+ plan to insure your shiny new smartphone. AppleCare+ is an optional, premium warranty plan that extends an iPhone's warranty coverage to two years from the original purchase date of the device, and adds up to two...

Is it Worth Buying AppleCare+ for iPhone 8 and iPhone 8 Plus?

Tuesday September 26, 2017 12:45 pm PDT by
After spending hundreds of dollars on a brand new iPhone 8 or iPhone 8 Plus, you may be debating whether it's really worth it to put additional money towards an AppleCare+ plan for your shiny new device. There is no one-size-fits-all answer, but the short version is that AppleCare+ for iPhone is generally worth the investment. The long answer depends on many factors, such as the type of...