AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee

Apple today indicated that "back-glass only" damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.

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Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.

In order to qualify for the $29 repair, the iPhone must be covered by AppleCare+ and have no additional damage beyond the damaged back glass that would prevent Apple from replacing the back glass, such as a bent or dented enclosure.

Back glass repairs at the reduced rate are not available on models older than the iPhone 12, according to Apple. More details are available on the iPhone Repair and Service website and in the newly updated AppleCare+ terms and conditions.

Related Forum: iPhone

Top Rated Comments

alexandr Avatar
2 days ago at 02:33 pm
nice, maybe i'll go commando.
Score: 12 Votes (Like | Disagree)
B4U Avatar
2 days ago at 03:09 pm

nice, maybe i'll go commando.
You didn't mean this, right? ?


Attachment Image
Score: 9 Votes (Like | Disagree)
EricNau Avatar
2 days ago at 02:36 pm
It's about time—

As far as Apple is concerned (i.e. for trade-in value), breaking the back is just as bad as breaking the front.

And ceramic shield is only on the front; in other words, the back is easier to break, yet for years it has cost $99 to replace the back vs. $29 to replace the screen. And let's not forget: the back doesn't need to be made of glass, a famously breakable material. It was practically a scam, so this is a welcome change.
Score: 7 Votes (Like | Disagree)
Htsi Avatar
2 days ago at 02:28 pm
Ie. no new device
Score: 5 Votes (Like | Disagree)
JPack Avatar
2 days ago at 02:31 pm
Win-win situation.

The owner no longer gets a refurbished iPhone with reworked components. And it's cheaper for the consumer.
Score: 5 Votes (Like | Disagree)
alpi123 Avatar
2 days ago at 02:53 pm
They're still replacing the entire phone, except for the display, battery and cameras (there are images on Twitter by technicians of what they get, it's basically a new phone without those components).

They're not only replacing the glass. That's so time-consuming and inefficient for them.
Score: 3 Votes (Like | Disagree)

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