AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee - MacRumors
Skip to Content

AppleCare+ Now Covers Cracked Back Glass on iPhone 12 and iPhone 13 Models for Reduced $29 Fee

Apple today indicated that "back-glass only" damage on iPhone 12 and iPhone 13 models is now eligible for repair under AppleCare+ for a reduced fee of $29 in the United States, $39 in Canada, £25 in the UK, or the equivalent in other countries.

f1631642358
Prior to this change, cracked or damaged back glass on an iPhone 12 cost $99 to be repaired if the device was covered by an AppleCare+ plan.

In order to qualify for the $29 repair, the iPhone must be covered by AppleCare+ and have no additional damage beyond the damaged back glass that would prevent Apple from replacing the back glass, such as a bent or dented enclosure.

Back glass repairs at the reduced rate are not available on models older than the iPhone 12, according to Apple. More details are available on the iPhone Repair and Service website and in the newly updated AppleCare+ terms and conditions.

Related Forum: iPhone

Popular Stories

AppleCare One Family

Apple Adds AppleCare One Family Plan for Up to Six People

Wednesday September 9, 2026 1:23 pm PDT by
Apple today announced AppleCare One Family, a new option for U.S. customers that extends AppleCare coverage to every eligible device across an Apple Family Sharing group of up to six people for one fixed monthly price. AppleCare One Family costs $49.99 per month and includes all of the same benefits as AppleCare+, such as coverage for accidental damage like drops and spills, battery...
AppleCare One Family

AppleCare One Family Launches at $49.99 Per Month

Monday September 14, 2026 1:05 pm PDT by
iPhone, iPad, and Mac users in the United States can now sign up for AppleCare One Family, a new AppleCare plan that covers the Apple products of up to six people. AppleCare One Family offers the same benefits as AppleCare+, including protection from accidental damage as well as theft and loss protection for iPhone, iPad, and Apple Watch. The same service fees and deductibles apply, and up...
Apple Support App General Feature

Apple Reportedly Planned to Replace 5,000 Support Employees With AI

Tuesday September 29, 2026 9:11 am PDT by
Apple recently considered laying off about 5,000 support employees, but it has put those plans on hold indefinitely, according to Bloomberg's Mark Gurman. The report said that Apple believed that AI-powered phone and web agents could take over some of the responsibilities performed by the employees who would have been let go, but Apple is no longer "currently looking to take such a step." ...

Top Rated Comments

alexandr Avatar
66 months ago
nice, maybe i'll go commando.
Score: 12 Votes (Like | Disagree)
B4U Avatar
66 months ago

nice, maybe i'll go commando.
You didn't mean this, right? 🤣


Attachment Image
Score: 11 Votes (Like | Disagree)
EricNau Avatar
66 months ago
It's about time—

As far as Apple is concerned (i.e. for trade-in value), breaking the back is just as bad as breaking the front.

And ceramic shield is only on the front; in other words, the back is easier to break, yet for years it has cost $99 to replace the back vs. $29 to replace the screen. And let's not forget: the back doesn't need to be made of glass, a famously breakable material. It was practically a scam, so this is a welcome change.
Score: 6 Votes (Like | Disagree)
JPack Avatar
66 months ago
Win-win situation.

The owner no longer gets a refurbished iPhone with reworked components. And it's cheaper for the consumer.
Score: 6 Votes (Like | Disagree)
66 months ago
Ie. no new device
Score: 5 Votes (Like | Disagree)
66 months ago
This is a very welcome change. Reduced repair prices 👍
Score: 4 Votes (Like | Disagree)
Latest Stories
Apple's Smart Home Hub: Everything We Know So Far
Apple's Smart Home Hub: Everything We Know So Far
9 hours ago
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
Apple's Home Hub Borrows From the iPhone Duo's StandBy Mode
10 hours ago
Apple Invites App Updated With Three New Features
Apple Invites App Updated With Three New Features
13 hours ago
Apple Event on October 13?
Apple Event on October 13?
15 hours ago
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
Apple Watch SE 3 vs. Series 12 Buyer's Guide: Which Should You Buy?
16 hours ago
iPad Mini 8 to Offer These 10 New Features
iPad Mini 8 to Offer These 10 New Features
17 hours ago
DoorDash Unveils AI Food Ordering Through Apple's Messages App
DoorDash Unveils AI Food Ordering Through Apple's Messages App
18 hours ago
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
Amazon Takes Up to $150 Off Select M5 MacBook Air Models
18 hours ago
Apple Still Plans to Release a New Full-Sized HomePod
Apple Still Plans to Release a New Full-Sized HomePod
19 hours ago
Apple Working to Expand HomeKit
Apple Working to Expand HomeKit
21 hours ago
Apple Smart Home Hub to Feature iMac G4-Style Design
Apple Smart Home Hub to Feature iMac G4-Style Design
21 hours ago
Three New Apple Smart Home Products Coming on October 13
Three New Apple Smart Home Products Coming on October 13
21 hours ago
Apple Pay Now Available in India With Axis Bank Cards
Apple Pay Now Available in India With Axis Bank Cards
1 day ago
OpenAI Launches Always-On 'Dots' Agents to Rival Meta's Muse
OpenAI Launches Always-On 'Dots' Agents to Rival Meta's Muse
1 day ago
AirPods 5 Teardown: Batteries Removable, Case Still Tough
AirPods 5 Teardown: Batteries Removable, Case Still Tough
1 day ago
iPhone 18 Pro Owners Complain of Speaker Crackling or Popping
iPhone 18 Pro Owners Complain of Speaker Crackling or Popping
2 days ago
You Can 'Get Ready' for iPhone Duo Pre-Orders on October 12
You Can 'Get Ready' for iPhone Duo Pre-Orders on October 12
2 days ago
Apple Pay Reportedly Launching in India Today
Apple Pay Reportedly Launching in India Today
2 days ago
Apple Releases New AirPods Beta Firmware
Apple Releases New AirPods Beta Firmware
2 days ago
Apple Shares New Guide for Using iOS 27 Parental Controls
Apple Shares New Guide for Using iOS 27 Parental Controls
2 days ago
Apple Creator Studio and Final Cut Camera Get New Features
Apple Creator Studio and Final Cut Camera Get New Features
2 days ago
Apple Explains Why It Removed ICE Tracking Apps Last Year
Apple Explains Why It Removed ICE Tracking Apps Last Year
2 days ago
Amazon Expands $779.99 Apple Watch Ultra 4 Deal to More Models
Amazon Expands $779.99 Apple Watch Ultra 4 Deal to More Models
2 days ago
Switch Siri AI for ChatGPT on Your Mac
Switch Siri AI for ChatGPT on Your Mac
2 days ago
Apple Says Emergency SOS via Satellite Now Available in Norway
Apple Says Emergency SOS via Satellite Now Available in Norway
2 days ago
AppleCare Guide: Is it Worth Paying For?
AppleCare Guide: Is it Worth Paying For?
2 days ago
Apple Reportedly Planned to Replace 5,000 Support Employees With AI
Apple Reportedly Planned to Replace 5,000 Support Employees With AI
2 days ago
Apple Planning to Launch Products Faster and More Often
Apple Planning to Launch Products Faster and More Often
2 days ago
Amazon Discounting New Mac Mini and Mac Studio Alongside Early Prime Day Deals on Monitors
Amazon Discounting New Mac Mini and Mac Studio Alongside Early Prime Day Deals on Monitors
2 days ago
New Apple TV 4K Hinted at in Support Document
New Apple TV 4K Hinted at in Support Document
2 days ago