Apple Store

Apple has praised Dutch police as well as customers and staff at an Amsterdam store where a hostage situation yesterday came to a close with no injuries to the public and the suspect detained in custody. In a statement obtained by TechCrunch, Apple said that all employees and customers are safe after the "terrifying experience" at Apple Amsterdam in Leidseplein on Tuesday. "We want to thank ...

Apple is no longer requiring customers to wear masks when visiting Apple Stores in many locations across the United States, reports Bloomberg. Apple has dropped mask mandates following changes in local guidelines and a reduction in COVID-19 cases. Employees have been informed of the mask updates, and Apple has also updated its website to provide details on which locations are no longer...

Police officers are surrounding Apple Amsterdam in Leidseplein following reports that a gunman entered the store. A video shared on Twitter showed a man in a balaclava holding a gun while gripping a possible hostage, and Amsterdam police have confirmed that there is indeed a hostage situation. People in surrounding buildings have been ordered to stay indoors, and the area around the store...

The Washington Post today reports that employees at some Apple retail stores in the U.S. are quietly working to unionize. The report claims that groups of employees working for at least two stores are preparing to file paperwork with the National Labor Relations Board in the near future, and at least a half dozen more locations are said to be in earlier stages of the unionization process....

Apple is giving many of its U.S. retail employees raises ranging from two percent to 10 percent depending on location, reports Bloomberg. Salespeople, Genius Bar support staff, and some senior hourly workers are being granted pay increases. Apple is said to be boosting the pay of its retail employees because of inflation, the difficult labor market, and staff complaints about working...

Apple is introducing improved benefits for its retail employees in order to attract and retain workers in the current labor market, reports Bloomberg. Updated benefits are applicable to both full time and part time employees, with Apple now offering 12 paid sick days, up from six. Sick days can be used for mental health leave, illnesses, or taking family members to the doctor. Apple is...

Apple in November settled a long-running lawsuit over employee bag checks, with the Cupertino company agreeing to pay $29.9 million to employees who were subjected to off-the-clock bag searches, and now details about the settlement are available on Apple's website. California employees first sued Apple in 2013, and in 2015, the case escalated into a class action lawsuit. Employees claimed...

Apple is exploring new security measures for Apple retail stores in an attempt to discourage and prevent smash-and-grab robberies. In a patent titled "Product-Display System" filed with the United States Patent and Trademark Office, spotted by Patently Apple, Apple details a number of mechanical systems for securing iPhones, iPads, and Apple Watches. The proposal effectively involves...

In celebration of the Japanese New Year, Apple has revealed a two-day promotion that will offer customers in Japan a free Apple gift card worth up to ¥24,000 with the purchase of an eligible Apple product on January 2 and January 3. In addition to a gift card, Apple said the first 20,000 customers in Japan who purchase a new iPhone 12, iPhone 12 mini, or iPhone SE during the promotion will...

As COVID-19 cases continue to rise, the number of Apple retail stores in the U.S. that are temporarily closed today has surpassed 20. Not all of the closures are related to the virus, with five stores closed in Washington state following inclement weather. The latest high-profile locations to be shut for business include Apple Carnegie Library in Washington, D.C., Apple Century City in Los...

Apple is offering customers free two-hour delivery on orders of Macs, iPhones, iPads, and Apple Watch orders in select cities ahead of the holiday season, looking to make it more convenient for customers to purchase last-minute gifts. The new offer, which runs from December 22 until December 24, gives customers the option to receive their order on a wide range of Apple products within a...

Apple retail stores are implementing stricter COVID measures, once again requiring customers to wear masks in all locations in the United States and enacting social distancing rules in some locations that had been eliminated earlier this year. Apple in November dropped its masking requirements for customers in many U.S. states due to positive trends in vaccinations and declining COVID-19...

Starting early next week, Apple Stores and Apple Authorized Service Providers will gain access to a new AirPods Firmware Updater diagnostic tool for updating AirPods Pro to the latest firmware, according to an internal memo obtained by MacRumors. The tool will allow technicians with access to Apple Service Toolkit 2 to download the latest firmware on a customer's AirPods Pro during repair...

Apple's newest store in Berlin, Germany is set to open on Thursday, December 2, Apple announced today. Apple Rosenthaler Straße is the first Apple Store in the Mitte borough of Berlin, and it joins Apple Kurfürstendamm in the city. "We're excited to open our second store in Berlin, right in the heart of Mitte," said Deirdre O'Brien, Apple's senior vice president of Retail + People. "Blending...

In what has become an annual tradition, select Apple Store locations are now displaying a red Apple logo in support of World AIDS Day on December 1, such as Apple Nanjing East in Shanghai and Apple Ginza in Tokyo, with other locations likely to follow. Photo shared by Shanghai Daily via Storeller Apple has also announced that, now through December 6, it will donate $1 for every purchase made...

Apple has resumed the sales of its products in Turkey just days after shuttering its sales operation following the Turkish lira collapsing against the U.S. dollar and rising economic concerns. With the resumption of product sales, Apple has also significantly increased the price of all of its products in the country as a result of inflation. Over the past week, the Turkish lira has collapsed ...

Apple customers in Turkey are being turned away at retail stores by staff following the halt of online product sales in the country, although the exact reason for the in-store sales halt is unclear. According to macReports, the halt is due to rapid currency fluctuations as the Turkish lira has declined significantly in recent days, and store staff are telling customers that normal sale...

Apple appears to have temporarily halted sales of devices in Turkey as the country's economic crisis deepened on Tuesday morning. The lira dropped 15 percent after Turkish President Tayyip Erdogan staunchly defended recent rate cuts, reports Reuters. Right now, Apple's Turkey storefront is up and operational, but no devices are able to be added to a virtual cart or purchased at this time...

Apple recently announced that it will soon be opening a second retail store in the heart of Berlin. The store will be located on the popular Rosenthaler Strasse shopping street in Mitte, the historic center of Germany's capital city. Apple has yet to share a specific opening date for the Rosenthaler Strasse store, which will accompany Apple's existing Kurfürstendamm store in Berlin....

Apple today opened a new retail location in the Los Angeles area with the official launch of Apple The Grove. Apple has had an Apple Store in The Grove shopping area for close to 20 years, but the recently opened store is in a new location. To celebrate the relocation of Apple The Grove, Apple last night hosted a Q&A event with the cast of popular Apple TV+ show "Ted Lasso," including Jason...