Apple Store

Apple CEO Tim Cook has visited the victims of last week's crash at the Apple Store in the Greater Boston area, where an SUV crashed through the front of the store, injuring multiple people and killing one. Image Credit: WCVB According to local news channel Boston 25 News, Cook and Apple's chief of retail and people Deirdre O'Brien visited the victims of the crash at the South Shore Hospital....

Apple Derby Street in the Boston suburb of Hingham, Massachusetts was struck by a vehicle on Monday morning, according to local ABC affiliate WCVB. The report claimed that multiple people were injured and said first responders and ambulances were on scene. Image Credit: WCVB Shortly before 11 a.m. local time, a black SUV crashed through the store's glass facade at a high rate of speed and...

Alongside its Black Friday promotion announcement, Apple today also released its holiday shipping guide in the United States and other countries that outlines deadlines for customers looking to order gifts for arrival by December 24. As we noted yesterday, shipping estimates for iPhone 14 Pro and ‌iPhone 14 Pro‌ Max have already slipped past Christmas in the U.S. after Apple issued a...

Apple Stores and Apple Authorized Service Providers around the world are now able to complete same-unit repairs for all four iPhone 14 models, instead of having to replace the entire device, according to an internal memo obtained by MacRumors. Image Credit: iFixit The change came into effect last week, with Apple Stores and Apple Authorized Service Providers now able to order parts to...

Apple will be opening a new store at Bridgeport Village in the Portland, Oregon area this Saturday, November 12 at 10 a.m. local time, as noted by retail enthusiast and creative Michael Steeber. The store is located at 7273 SW Bridgeport Road, a short distance away from Apple's previous location in the outdoor shopping center. Photo Credit: Cabel Sasser The new store is larger and features...

Apple today announced that it will be opening an impressive new street-facing store in Vancouver, British Columbia on Friday, November 18. Credit: Apple The new Apple Pacific Centre store is positioned diagonally on the corner of West Georgia and Howe Streets and faces the Vancouver Art Gallery. To celebrate the grand opening of the store, the glass facade is wrapped in colorful artwork...

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more. In the United States, Canada, the UK, Australia, and select other countries, most items purchased between November 4, 2022 and December 25, 2022...

Starting today, the new Apple TV 4K is available for pickup at select Apple Stores around the world, with no pre-order required. Pricing starts at $129 for the 64GB model without Ethernet and Thread support, while the full-spec 128GB model costs $149. The new Apple TV is also available for walk-in customers at Apple Stores that have stock, but we recommend arranging a pickup just in case. ...

The unionized Towson Apple Store in Maryland today filed a complaint with the National Labor Relations Board after its employees were excluded from some benefits that Apple recently introduced for non-union workers, reports Bloomberg. Apple in October announced plans to offer employees additional funds for education and new health care options in some states, but workers at the Towson store w...

Apple's retail store in Glasgow, Scotland, has become the first UK store to officially vote in favor of forming a union. Staff at the Glasgow store had been eyeing unionization for some time and comes amid continued concerns for some employees over pay and working conditions. Staff at the Glasgow store are now set to use their unionization to push for higher hourly pay. In response to the ...

Starting today, the new 11-inch iPad Pro, 12.9-inch iPad Pro, and redesigned 10.9-inch iPad are available for pickup at select Apple Stores around the world, with no pre-order required. A wide range of size, color, and storage capacity options are available for each device at Apple Store locations in the United States, Canada, the United Kingdom, and many other countries, but selection may become ...

Apple Penn Square employees have voted to unionize, according to Bloomberg's Josh Eidelson. The store, located in Oklahoma City, is the second Apple retail location to form a union in the U.S. following a store in Towson, Maryland earlier this year. The employees reportedly voted 56 to 32 in favor of joining the Communications Workers of America (CWA) union following an election open to all...

Apple does not plan to provide recently announced employee perks to workers at a Maryland store who have unionized, reports Bloomberg. Apple this week announced plans to offer employees additional funds for education and new health care features in some states, but unionized employees at the Towson, Maryland Apple Store will not receive these benefits. Towson workers were told that the store ...

At least one Apple Store in the UK is anticipating an unusually high volume of footfall in the fall and holiday period of next year, a time frame that is expected to include the launch of the iPhone 15 lineup. Employees at Apple Milton Keynes have been told that they may not take any leave between September 15, 2023 and October 7, 2023, and December 2, 2023 and the start of January 2024....

All Apple Stores in the United Kingdom will be closed on Monday, September 19, out of respect for the planned state funeral of Her Majesty Queen Elizabeth II, Apple told UK-based staff today. Monday, September 19, has been marked as a bank holiday by King Charles III, given the planned state funeral for Her Majesty. Official government guidance states that it's up to individual businesses...

Apple is doubling down on its efforts to comfort retail employees and dampen any possible resurgence of active unionization in its 270+ stores by downplaying the significance of Apple Towson Town Center as the first store to unionize. According to employees who were present in recent meetings, Apple is making a "grass is not greener on the other side" argument even before the Apple Towson union...

Apple will pay $30.5 million to settle a long-running lawsuit over employee bag checks, reports Bloomberg Law. Apple initially agreed to the sum in November 2021, and now a judge has given final approval to the settlement amount. The class action lawsuit involves 14,683 California employees who were subjected to off-the-clock bag searches between July 25, 2009 and August 10, 2015. Apple was...

Apple today updated its online store to offer several new Mophie products, including the Powerstation Pro, GaN 120W Charger, and multiple car chargers. Priced at $150, the Mophie Powerstation Pro offers 20,000mAh for charging iPhones, iPads, and other Apple devices. It offers up to 45W, so it is able to charge a MacBook Air, plus it can fast charge the iPhone and the iPad. There are dual...

Apple Stores and Apple Authorized Service Providers have a new tool in their arsenal to determine if a customer's iPhone is unexpectedly restarting. When a customer with an iPhone 11 or newer indicates their device is unexpectedly restarting, Apple Stores and Apple Authorized Service Providers can run a new "System Stability" diagnostic tool, which will evaluate the device's analytics logs...

Apple's online store is currently down in some countries, including the United States, Canada, Australia, France, Germany, Italy, Spain, the United Kingdom, and more. The downtime is not worldwide, with the store still operational in some other countries. "We're making updates to the Apple Store," the store page says, as usual when there is downtime. Apple advises customers to "check back...