AppleCare

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AppleCare and AppleCare+ are Apple's warranty plans for Macs and iOS devices, respectively. All of Apple's products come with a one-year warranty and 90 days of telephone support, but AppleCare and AppleCare+ extend warranty coverage and telephone support to three years for Macs and two years for iOS devices.

AppleCare for Macs covers any manufacturing issues that arise, including faulty batteries and accessories like power adapters. AppleCare+ for iOS devices covers manufacturing issues and accessories, but it also covers two incidents of accidental damage, each subject to a $49 service fee for repair or replacement.

'AppleCare' Guides

When Can AppleCare Replace a MacBook's Battery?

MacRumors forum member MBP* posted this question about his 2014 MacBook Pro's battery under Mac Basics and Help:"I have a 2014 13" Retina MacBook Pro which I used extensively on a daily basis. I purchased AppleCare for the sole reason of protection against battery depletion over the coming years. It's hard for me to tell whether my battery has lost capacity, but I'm sure it has against the original figures when I first got the machine. My question is, when will AppleCare be willing to replace the battery due to loss of capacity? Is there a percentage? How can I test it?"The MacBook Pro's battery has almost certainly lost some battery capacity if it has been charged and depleted regularly over the past two years. A quick way to check is by clicking on the Apple logo in the top-left menu bar and choosing About This Mac. Click on System Report… and select Power from the left-hand

'AppleCare' Articles

Class Action Lawsuit Against Apple for Offering Refurbished Replacement Devices Under AppleCare Moves Forward

A U.S. District Judge in San Jose today certified a class action lawsuit that accuses Apple of using "inferior" refurbished products as replacements for its AppleCare and AppleCare+ protection plans despite promising consumers new or equivalent to new replacements. [PDF] The class action lawsuit was first filed against Apple in July 2016 by customers in California who were unhappy that their iPhones and iPads were replaced by refurbished devices under Apple's AppleCare or AppleCare+ plan. The plaintiffs, Vicky Maldondo and Joanne McRight, claimed that Apple's decision to offer refurbished devices violate its own AppleCare Terms and Conditions and the Consumer Legal Remedies Act. From the original lawsuit:The Apple Plans purport to provide consumers with Devices that are "equivalent to new in performance and reliability." What that phrase means is 'new' as refurbished devices can never be the equivalent to new in performance and reliability. Plaintiffs allege that it means refurbished. Refurbished is synonymous with the term "reconditioned," that is, a secondhand unit that has been modified to appear to be new for all purposes relevant to this litigation. "New" means a Device that has never been utilized or previously sold and consists of all new parts. The word "refurbished" appears only once in the AppleCare+ terms and conditions even though the printed booklet is 33 pages long.The lawsuit seeks compensation for iPhone, iPad, or iPod owners who purchased AppleCare or

AppleCare+ Renewable Monthly Payment Plans Now Available for iPhone, iPad, and Apple Watch

Last year, Apple added monthly payment options to some of its AppleCare+ protection plans on select devices, and now the company has decided to make them even more flexible: On Tuesday, it began offering rolling monthly subscription plans that automatically renew until canceled by the customer. AppleCare+ renewable monthly plan offered at checkout As reported by 9to5Mac, customers purchasing an iPhone, iPad, or Apple Watch can now continue to pay for monthly AppleCare+ coverage for as long as they like, or until Apple can no longer service the device. The key change in the company's new AppleCare+ legal document was spotted in the following passage, which sets out the terms of Apple's monthly plans. For Monthly Plans, your Plan Term is one (1) month. Your Plan will automatically renew each month unless cancelled as set forth in the "Cancellation" Section 9 below, including in the event that Apple is no longer able to service your Covered Equipment due to the unavailability of service parts, in which case Apple will provide you with thirty (30) days' prior written notice of cancellation, or as otherwise required by law.When purchasing an Apple Watch Series 5, iPhone, or iPad via Apple's online store, the change is explicit. Customers who choose AppleCare+ are now asked if they want to "Pay monthly until canceled," as opposed to paying for two years of coverage outright. However, the subscription-style monthly plans aren't universally available on the Apple Store. For Macs, Apple TV, HomePod,

Apple Debuts New $29 AppleCare+ Plan for AirPods and Beats

Alongside new iPhones, Apple Watch models, and an updated iPad, Apple today released a new $29 AppleCare+ plan that's designed specifically for headphones like AirPods and Beats devices. AppleCare+ extends the warranty of AirPods, Beats earphones, and Beats headphones to two years from the date of purchase (up from one year) and includes two incidents of accidental damage coverage for a $29 service fee. The AppleCare+ plan for headphones can be bought when purchasing new AirPods or Beats or within 60 days of the purchase. Buying AppleCare+ after the initial purchase will require a visit to an Apple Store or by calling a specific support number and running a remote diagnostic. AppleCare+ is available for the following devices: AirPods Beats EP Beats Pro Beats Solo3 Wireless Beats Studio3 Wireless BeatsX Powerbeats Pro Powerbeats3 Wireless The plan covers the headphones, the battery, and the included USB charging cable along with the aforementioned two incidents of accidental damage. Software support is also included, and Apple's support staff will be able to answer any questions that Beats and AirPods owners

Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada

Canadian residents who purchase third-party protection plans for an iPhone, iPad, or Apple Watch can now access service and support directly from Apple, with equivalent coverage as AppleCare+ customers, according to an internal document published by Apple today and obtained by MacRumors. If a customer purchases a protection plan for her iPhone from a carrier like Bell or Rogers, for example, she can now book an appointment with an Apple Store or Apple Authorized Service Provider in Canada and receive the same services as AppleCare+, including up to two incidents of accidental damage coverage. Apple advises technicians to service customers with an eligible third-party protection plan "in the same manner you do today for AppleCare+" and to "address their issue in the same great way you take care of all our customers." Theft, loss, and any accidental damage incidents after the first two will remain handled by carriers and their insurance providers, wrote Apple. A few U.S. carriers already offer this, including T-Mobile. AppleCare services for third-party protection plans in Canada are supported by Brightstar. To schedule an appointment with an Apple Store or Apple Authorized Service Provider in Canada, head to the Get Support page on Apple's website.

AppleCare+ for Mac Expands to Spain, Singapore, Thailand, and Greater China

AppleCare+ for Mac availability has expanded to Spain, Singapore, Thailand, China, Taiwan, Hong Kong, and Macau as of this week. AppleCare+ extends the warranty period of a Mac by an additional three years from the AppleCare+ purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee that varies by model. AppleCare+ is available for every Mac that Apple sells - prices vary. Until now, only the basic AppleCare Protection Plan was available for the Mac in these regions, which provided 24/7 priority access to Apple support advisors via online chat or phone, but did not include accidental damage coverage. Without AppleCare, most Apple products have a limited one-year warranty and an initial 90 days of complimentary support. AppleCare+ for Mac expanded to Canada, Mexico, Austria, France, Germany, Ireland, Italy, the Netherlands, Saudi Arabia, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom in October 2018. It is also available in the United States, Australia, New Zealand, and

Apple Pencil Now Eligible for AppleCare+ Even Without Being Purchased Alongside an iPad

Effective today, the Apple Pencil no longer needs to be purchased at the same time as an iPad to be eligible for AppleCare+ coverage, according to an announcement shared with Apple Stores and Apple Authorized Service Providers today. This means that if a customer has AppleCare+ for iPad, coverage now extends to any first-generation or second-generation Apple Pencil the person may own even if purchased separately. AppleCare+ for iPad covers up to two incidents of accidental damage to the Apple Pencil, each subject to a fee of $29 plus tax. AppleCare+ covers both the iPad and Apple Pencil for two years from the date the plan is purchased. AppleCare+ must be added within 60 days of purchasing an iPad, but when the Apple Pencil was purchased does not appear to matter. The news coincides with the launch of new iPad Air and iPad mini models. AppleCare+ is $69 for both devices.

AppleCare+ for New iPad Air Costs $69, Same Price as 9.7-Inch iPad and iPad Mini

Despite starting at a higher price of $499, the new 10.5-inch iPad Air released today qualifies for the same $69 tier of AppleCare+ as 9.7-inch iPad and iPad mini models. AppleCare+ for the latest iPad Pro models remains $129. AppleCare+ is an optional warranty plan that extends the iPad Air's warranty period to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $49 plus applicable taxes in the United States. Prices vary elsewhere. The plan also covers accidental damage to the Apple Pencil for up to two years with a $29 fee plus tax per incident. AppleCare+ provides 24/7 priority access to support advisors via online chat or phone for up to two years after the iPad Air's original purchase date. Without the plan, iPad Air owners are covered by Apple's limited one-year warranty and an initial 90 days of complimentary telephone support. AppleCare+ for the new iPad Air can also be financed with monthly payments of $3.49 for up to 24 months. Apple will charge a fee of $249 for accidental damage to the new iPad Air without AppleCare+, so as with most forms of insurance, the plan can pay for itself if ever used. AppleCare+ must be added within 60 days of purchasing a

AppleCare+ for Mac With Accidental Damage Coverage Expands to Canada, Mexico, and Europe

AppleCare+ for Mac with accidental damage coverage is now available in Canada, Mexico, and many countries across Europe and the Middle East, including Austria, France, Germany, Ireland, Italy, the Netherlands, Saudi Arabia, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom. AppleCare+ for Mac was previously limited to the United States, Australia and New Zealand, and Japan, but its availability expanded to the aforementioned countries following the conclusion of Apple's special event in Brooklyn on Tuesday. AppleCare+ provides up to three years of hardware coverage and tech support for an eligible Mac, effective on the purchase date of the plan. This includes up to two incidents of accidental damage, each subject to a service fee that varies based on damage to the screen, external enclosure, or other components. In the UK, for example, the per-incident fees are £79 for screen or external enclosure damage, and £229 for other damage. The accidental damage fees are in addition to the cost of the AppleCare+ for Mac plan itself, which varies. The plan is available for the MacBook, MacBook Air, 13-inch and 15-inch MacBook Pro, iMac, iMac Pro, Mac Pro, and Mac mini. AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in the aforementioned countries. AppleCare+ can be purchased alongside a new Mac on Apple's website, at Apple retail stores where available, and at select Apple Authorized Resellers or Apple Authorized Service Providers. It can also be added within 60 days of a Mac's purchase date, pending

iPhone XR Repair Fees Without AppleCare+: $199 for Screen Damage, $399 for Other Damage

Apple has detailed out-of-warranty repair fees for the iPhone XR ahead of the smartphone's launch on Friday. In the United States, Apple will charge $199 to repair a damaged iPhone XR screen and $399 to repair other damage to the device, unless it is a manufacturing defect covered by Apple's standard one-year limited warranty. Prices vary in the United Kingdom, Canada, Australia, and other countries. How that stacks up to Apple's out-of-warranty repair fees for other iPhones: iPhone XR: $199 for screen damage, $399 for other damage iPhone XS: $279 for screen damage, $549 for other damage iPhone XS Max: $329 for screen damage, $599 for other damage iPhone X: $279 for screen damage, $549 for other damage iPhone 8: $149 for screen damage, $349 for other damage iPhone 8 Plus: $169 for screen damage, $399 for other damage These prices do not apply to customers who purchase AppleCare+ for the iPhone XR, starting at $149 in full or $7.99 per month. AppleCare+ is an optional warranty plan that extends an iPhone's warranty coverage to two years from the purchase date of the plan. AppleCare+ adds up to two incidents of accidental damage coverage, each subject to a lower service fee of $29 for screen repairs and $99 for any other damage. As with any form of insurance, AppleCare+ provides peace of mind, but only yields savings in the event it is used. If the screen cracks on an iPhone XR, for example, the repair fee with AppleCare+ is up to $178, savings of at least $21. If the back glass shatters, the repair fee with AppleCare+ is up to $248, savings of

Inside the iPhone Repair Ecosystem: Where Do Replacement Parts Come From and Can You Trust Them?

There's a thriving market for unofficial, aftermarket iPhone parts, and in China, there are entire massive factories that are dedicated to producing these components for repair shops unable to get ahold of parts that have been produced by Apple. The entire Apple device repair ecosystem is fascinating, complex, and oftentimes confusing to consumers given the disconnect between Apple, Apple Authorized Service Providers, third-party factories, and independent repair shops, so we thought we'd delve into the complicated world of Apple repairs. The Aftermarket Factories Our exploration of the repair ecosystem was inspired by a video sent to us by a trusted source that MacRumors has worked with in the past, who captured footage inside one of the many facilities in China that are dedicated to creating aftermarket iPhone parts. This is a small scale operation where workers appear to be creating an aftermarket touch screen digitizer for the iPhone, a thin plastic component that attaches to the LCD through a flex cable and allows physical touch on the screen to be transformed into digital input, allowing the iPhone's processor to translate your touch into system commands. In addition to producing touch screen digitizers for the iPhone, given the clean room setup, the facility pictured in the video likely also attaches them to LCDs sourced from other factories to produce a full iPhone display assembly that can then be sold to iPhone repair shops around the world. While this is a small facility, our source tells us that the factory, which employs approximately 10

AppleCare+ Price Reduced to $69 for 9.7-Inch iPad and iPad Mini Models

Apple today reduced the price of AppleCare+ for 9.7-inch iPad and iPad mini models to $69 in the United States, down from $99. AppleCare+ was previously $99 for any iPad, but that price now applies to iPad Pro models only. The lower $69 price for the iPad and iPad mini has been offered by select Best Buy stores for the past several months. AppleCare+ is an optional warranty plan that extends an iPad's or iPad mini's warranty period to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $49 plus applicable taxes in the United States. AppleCare+ for iPad also provides 24/7 priority access to support advisors via online chat or phone for up to two years after the device's original purchase date. Without the plan, iPad owners are covered by Apple's limited one-year warranty and an initial 90 days of complimentary telephone support. Apple charges out-of-warranty repair fees of $299 for the iPad mini 3 and iPad mini 4 and $249 for most 9.7-inch iPad models, including the sixth-generation model introduced at its education event today. By comparison, the upfront cost of AppleCare+ for iPad plus one incidental fee is $118, so the warranty can pay for itself. AppleCare+ pricing for 9.7-inch iPad and iPad mini models has also been reduced in other countries, including Australia, Canada, Singapore, and the United Kingdom. Prices vary based on local currencies. (Thanks, Christian!)

Apple to Charge $279 to Repair or Replace a Damaged HomePod Without AppleCare+

Apple today updated its HomePod support website with out-of-warranty service pricing for the speaker, which is arriving to customers in the United States, United Kingdom, and Australia starting today. HomePod owners who do not purchase AppleCare+ will pay $279 in the United States, £268.44 in the United Kingdom, and $399 in Australia for Apple to repair or replace a HomePod with any damage, unless the issue is the result of a manufacturing defect covered by Apple's limited one-year warranty. HomePod service can be obtained with an appointment at an Apple Store or an Apple Authorized Service Provider. Apple also offers to send customers a box to ship their HomePod to its repair center for an additional fee of $19.95, £13.44, and $29.95 in the United States, United Kingdom, and Australia respectively. HomePod costs $349 in the United States, £319 in the United Kingdom, and $499 in Australia, meaning Apple's replacement fee is 80 percent of the cost of a brand new one, so AppleCare+ could be worthwhile. AppleCare+ extends a HomePod's hardware coverage to two years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $39 in the United States, £29 in the United Kingdom, and $55 in Australia, plus the upfront cost of the plan. Is it worth it to buy AppleCare+ for HomePod? We've put together a chart to compare the potential costs of replacing a damaged HomePod with and without AppleCare+ in each country: AppleCare+ for HomePod: United States / United Kingdom / Australia Since the

AppleCare+ for Mac Now Available in Australia and New Zealand

AppleCare+ for Mac, previously limited to the United States and Japan, is available to purchase in Australia and New Zealand starting today. AppleCare+ extends a Mac's in-warranty hardware coverage to up to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of AU$149 or NZ$169 for screen or external enclosure damage, or AU$429 or NZ$499 for any other damage. AppleCare+ for Mac also includes 24/7 priority access to software support by chat or phone. It replaces the AppleCare Protection Plan for Mac, which was essentially the same as AppleCare+, but didn't include accidental damage coverage like Apple has long offered for devices such as the iPhone and iPad. The plan itself also has an upfront cost, which varies based on the type of Mac: Australia Mac mini: $119 iMac and iMac Pro: $199 12-inch MacBook: $299 MacBook Air: $299 Mac Pro: $299 13-inch MacBook Pro: $329 15-inch MacBook Pro: $449New Zealand Mac mini: $149 iMac and iMac Pro: $249 12-inch MacBook: $349 MacBook Air: $349 Mac Pro: $349 13-inch MacBook Pro: $379 15-inch MacBook Pro: $539AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in Australia and New Zealand. Apple offers warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and obtained by MacRumors last month. AppleCare+ can

AppleCare+ for iMac Pro Costs $169, Same Price as Regular iMacs

Apple today released the iMac Pro, its all-new powerful desktop workstation aimed at professional users with demanding workflows. While the iMac Pro starts at $4,999 for the base model, and costs up to $13,199 for a maxed-out, 18-core configuration, fortunately the price of AppleCare+ for iMac Pro isn't any more expensive than for a regular iMac. AppleCare+ for iMac Pro can be purchased for $169 in the United States, which is the same price Apple charges for its 21.5-inch and 27-inch 4K and 5K iMac models. We've confirmed this is the price shown during checkout. AppleCare+ extends an iMac Pro's warranty coverage to three years from its original purchase date and provides up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for any other type of damage. iMac Pros are also covered by Apple's standard one-year limited warranty and 90 days of complimentary technical support by

Is it Worth Buying AppleCare+ for iPhone X?

After spending at least a thousand dollars on a brand new iPhone X, you may be debating whether it's really worth it to spend an additional few hundred dollars on an AppleCare+ plan to insure your shiny new smartphone. AppleCare+ is an optional, premium warranty plan that extends an iPhone's warranty coverage to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage, or $99 for any other damage. AppleCare+ for iPhone X costs $199 upfront, compared to $129 for the iPhone 8 and $149 for the iPhone 8 Plus. As with virtually any form of insurance, AppleCare+ only pays for itself in the event you accidentally damage your device. To determine if AppleCare+ is worthwhile, we first must look at how much it will cost to repair the iPhone X without the coverage. Apple recently confirmed it will charge out-of-warranty rates of $279 for iPhone X screen repairs, and $549 for any other damage to the device, unless it is a manufacturing defect covered by Apple's standard one-year limited warranty. With AppleCare+ for iPhone X, the price of a repair would be the $199 upfront cost of the plan plus a $29 to $99 incidental fee. If you shatter your iPhone X's screen once, for example, you would pay $279 out of warranty. With the upfront cost of AppleCare+ coupled with the screen repair incidental fee, you would pay $228, so purchasing the plan can save you money in the long run if an accident happens. If you shatter your iPhone X's back glass, having

Is it Worth Buying AppleCare+ for iPhone 8 and iPhone 8 Plus?

After spending hundreds of dollars on a brand new iPhone 8 or iPhone 8 Plus, you may be debating whether it's really worth it to put additional money towards an AppleCare+ plan for your shiny new device. There is no one-size-fits-all answer, but the short version is that AppleCare+ for iPhone is generally worth the investment. The long answer depends on many factors, such as the type of damage and how careful you are. What is AppleCare+? AppleCare+ is an optional warranty plan that extends an iPhone's warranty coverage to two years from the original purchase date of the device, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage, or $99 for any other damage. AppleCare+ for iPhone also provides 24/7 priority access to AppleCare advisors via online chat or phone for up to two years after the device's original purchase date. Without the plan, iPhone owners are covered by a limited one-year warranty and an initial 90 days of complimentary telephone support. How Much Does AppleCare+ Cost? AppleCare+ is $129 for iPhone 8 and $149 for iPhone 8 Plus in the United States. • Scenario A — Your Screen Cracks Apple charges $149 for an iPhone 8 screen repair and $169 for an iPhone 8 Plus screen repair in the United States. There's also a $6.95 shipping fee if you need to send the iPhone to an Apple repair facility. AppleCare+ combined with a screen repair incidental fee costs $158 for iPhone 8 or $178 for iPhone 8 Plus. AppleCare+ is $2.05 to $9 more expensive if you crack your screen. •

AppleCare+ Priced at $199 for iPhone X, $149 for iPhone 8 Plus

Apple today introduced its new flagship device, the iPhone X, equipped with an edge-to-edge OLED display, a new facial recognition system, an A11 Bionic chip, and dozens of other improvements. All of those high-end components don't come cheap, with pricing on the device starting at $999 for the 64GB version. As it turns out, AppleCare+ for the iPhone X will also be more expensive, at $199. That's a $70 premium over AppleCare+ for the 8, which is priced at $129, the same price as AppleCare+ for the iPhone 7. AppleCare+ for the iPhone 8 Plus will cost $149, with Apple raising the AppleCare+ pricing for all of its Plus models by $20. Prior to today, AppleCare+ for larger-screened devices was $129, but with the new price change, AppleCare+ for iPhone 8 Plus, iPhone 7 Plus, and iPhone 6s Plus costs $149. AppleCare+ for iPhone X will extend warranty coverage of the device to two years from the original date of purchase, and it will cover two incidents of accidental damage. Apple will charge $29 to replace a damaged screen, or $99 for any other damage. These fees, interestingly, have not gone up in price. AppleCare+ will need to be purchased alongside the new iPhone X or within 60 days. Coverage includes the iPhone itself, the battery, and the included earphones and accessories. Out of warranty screen repair costs are not available for the iPhone X as of yet, but for the iPhone 8 Plus, repairs cost $169. For the iPhone 8, repairs cost $149. That's a $20 increase across the board compared to previous repair costs. These new higher repair costs also apply to the

PSA: AppleCare+ for Mac and iPhone Must Be Bought Within 60 Days of Purchase

All of Apple's AppleCare+ plans for Macs, iPads, and iPhones, must be bought alongside a new device or within 60 days of purchase, according to AppleCare+ support staff that MacRumors spoke to this morning. Following its Worldwide Developers Conference in June that saw the debut of new iMacs, MacBooks, and MacBook Pro models, Apple introduced an updated AppleCare+ for Mac warranty plan that provides standard AppleCare coverage along with accidental damage coverage. Apple's AppleCare+ for Mac plan was introduced on June 5 The original AppleCare plans for the Mac could be purchased while the Mac was still under its standard warranty, so customers had a year to buy it, but with the new AppleCare+ plan for Mac, a purchase must be made within 60 days. Apple in March changed its AppleCare+ policy for the iPhone and iPad and temporarily allowed customers to purchase the plan for up to one year after the device's purchase, while it too was still under standard warranty, but that policy appears to have been reverted back to 60 days. In March of 2017, an iPhone 7 Plus purchased in September was temporarily eligible for AppleCare+. That is no longer the case due to policy reversion AppleCare+ plans for the iPhone and the iPad must once again be purchased within 60 days of a device purchase. Attempting to make an AppleCare+ purchase on an iOS device purchased more than 60 days ago now brings up no AppleCare+ purchase options when logging into the AppleCare+ website. AppleCare+ is no longer available for an iPhone 7 Plus purchased less than a year ago As for the

AppleCare+ Now Available For Mac With Accidental Damage Coverage

Apple today introduced AppleCare+ for Mac, an extended warranty plan that provides accidental damage coverage for a service fee. AppleCare+ for Mac is available in the United States and Japan only. In other countries, the standard AppleCare Protection Plan for Mac without accidental damage coverage remains available. AppleCare+ extends a Mac's warranty coverage to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage. Prices are based in U.S. dollars. AppleCare+ for Mac also includes 24/7 priority access to Apple experts by chat or phone. It replaces the AppleCare Protection Plan for Mac, which was essentially the same as AppleCare+, but didn't include accidental damage coverage like Apple has long offered for devices like the iPhone and iPad. AppleCare+ for Mac is available for the 12-inch MacBook, MacBook Pro, MacBook Air, iMac, Mac Pro, and Mac mini for between $99 and $379. The service fees are additional in the event of accidental damage. Prices are between equal and $30 higher than the old AppleCare Protection Plan, which doesn't cover accidental damage. AppleCare+ can be purchased alongside a new Mac, or customers can buy it online or in store within 60 days of purchasing a

Dutch Court Rules Apple May Not Use 'Remanufactured' iPads for Warranty Replacements

A new ruling by a judge in the Subdistrict Court of Amsterdam has mandated that Apple can not replace a broken iPad unit with a "remanufactured" device, and must supply the plaintiff with an entirely new iPad instead. The case stems from a woman who purchased an iPad Air 2 with AppleCare back in 2015, and subsequently faced problems with the device's Wi-Fi around four months later. Apple then supplied the woman with a remanufactured version of the iPad, which Apple said is a process by which the company reconstitutes damaged products by using "the same production and inspection procedures" as it does for brand new devices. The woman disagreed with Apple's methods of replacing her iPad and took the company to court, with Tweakers [Google Translate] reporting that she "was not satisfied" with the remanufactured device she was given under AppleCare. The Dutch judge has now ruled in agreement with the plaintiff, stating that a remanufactured version of the iPad is not enough. The judge said that the purchase state of the original iPad is what should be looked at when considering replacement devices, meaning an iPad purchased as remanufactured could be replaced with a remanufactured iPad, although it's unclear how -- or if -- purchasing a remanufactured iPad is even possible. But an iPad purchased brand new -- as is the case here -- should be replaced with a new iPad. The Amsterdam court goes into more detail in a briefing posted online recently, translated from Dutch: If a plaintiff had purchased a refurbished or replacement iPad, Apple may replace it with a