Apple Extends Repair Program for MacBook Bottom Case Defects

Wednesday April 17, 2013 4:03 PM PDT by Juli Clover
In 2011, Apple announced a worldwide repair program for MacBooks with a defective bottom case, which caused the rubber surface to separate from the hard plastic casing.

The program originally stated that Apple would replace the bottom case of any affected MacBook for two years from the date of purchase, but the company recently extended the replacement period to four years from the original date of purchase.

macbook_rubber_bottom_case
Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

This program covers affected MacBooks for four years from original purchase date. Apple will continue to evaluate the service data and will provide further extensions to this program as needed.
Apple is offering several different repair options, which include visiting an Apple Retail Store, an Apple Authorized Service Provider, or ordering a replacement kit online.

Top Rated Comments

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20 months ago

people still use these dinosaurs

Dinosaurs have been extinct for about 66 million years. These computers shipped 25 months ago. So let me bring you up to date with a general timeline



|---------------------------------|---------------------------|
God or something_______Dinosaurs die__________MacBooks Sold
_____________________________________________MacBooks Repaired


Give or take one or two -
Rating: 9 Votes
20 months ago
arcade noise: TIME EXTENDED
Rating: 9 Votes
20 months ago

people still use these dinosaurs


People don't have thousands of pounds to drop on a new computer each year. Old MacBooks running Snow Leopard have no problems with light browsing/word processing, etc.. Not all people need the latest and greatest; some are simply satisfied with what they have! :)
Rating: 7 Votes
20 months ago
people still use these dinosaurs
Rating: 5 Votes
20 months ago

people still use these dinosaurs


I guess you have never heard of the PowerPC section of this forum?
Rating: 5 Votes
20 months ago

people still use these dinosaurs


Are you serious? I have one and still runs like a champ.
Rating: 4 Votes
20 months ago

people still use these dinosaurs


Actually if I could, I would like to buy a white macbook like the one I used to have some years ago. I think it's an iconic design.
Rating: 3 Votes
20 months ago

no i got 3

3? I should lend you a few.

My old MacBook was purchased just for e-mail, still fulfills that job faithfully today.

I've got a 2010 Mini that just does taxes. No fun trying to wrestle a MacPro out of the house if it's burning down.

When you need a dinosaur, you use a dinosaur.
Rating: 2 Votes
20 months ago

people still use these dinosaurs


Yes, MacBooks are very reliable.
Rating: 1 Votes
20 months ago

people still use these dinosaurs

You mean you only have one Mac?
Rating: 1 Votes

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