macbook rubber bottom case
Apple last week announced a new worldwide repair program covering recent MacBook users against a defect that could cause the rubber surface on the bottom of some units to separate from the hard plastic case. Under the program, Apple will replace the bottom case of any affected machine free of charge for up to two years from the date of purchase.

Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

Apple offers several options for replacement, including assisted service at the company's retail stores or authorized third-party service providers, as well as a self-install option under which Apple will send any affected user a kit containing the replacement bottom case, screws, a screwdriver, and instructions for replacing the case.

While the program currently provides coverage for two years from the date of purchase, Apple does indicate that it will continue to evaluate repair data and may extend the coverage as needed.

Related Forum: MacBook

Top Rated Comments

AndyK Avatar
175 months ago
I'm a UK poster (the one above yours) and I didn't have any issues with the skrews or driver. If you you angle them slightly they just glide in. The reason for the letter, is that will be the standard letter that goes out on standard repairs. The nature of this repair is just different since it's a "mass recall" type, just ignore it. My document booklet had a different code at the bottom (at the bottom of the last page for proof of collection & on the reverse) but the format was the same, so I would imagine these could be unique to the client.

I arranged my pick up from UPS the same day that I received the kite & they came and got it that day as well.

I think you're being a little overly critical (maybe).
Score: 1 Votes (Like | Disagree)

Popular Stories

New Things Your iPhone Can Do in iOS 18

10 New Things Your iPhone Can Do in iOS 18.2

Thursday October 31, 2024 9:42 am PDT by
Apple is set to release iOS 18.2 in December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as well. ...
M4 Pro on Blue

M4 Pro Chip Benchmark Results Reveal an Extremely Impressive Performance Feat

Thursday October 31, 2024 7:06 pm PDT by
The first Geekbench 6 benchmark results for the M4 Pro chip surfaced today. Impressively, the results that are available so far show that the highest-end M4 Pro chip is faster than the highest-end M2 Ultra chip in terms of peak multi-core CPU performance. Here is a comparison of the results: Mac mini with M4 Pro (14-core CPU): 22,094 multi-core score (average of 11 results) Mac Studio...
Apple iPhone SE 4 5G Modem 1

iPhone SE 4 First to Get Apple-Designed 5G Modem, iPhone 17 Pro to Add Custom Wi-Fi 7 Chip

Friday November 1, 2024 4:04 am PDT by
The iPhone SE 4 that's set to come out early next year is expected to debut Apple's first in-house 5G modem, according to Jeff Pu, an analyst who covers companies within Apple's supply chain. In a research note this week with Hong Kong-based investment firm Haitong International Securities, Pu said Apple is expected to roll out its custom-made 5G modem starting with the next-generation...
Apple MacBook Pro M4 Cinema 4D Slack Finder Xcode 1

Apple Announces MacBook Pro Models With M4 Pro and M4 Max Chips, Thunderbolt 5 Support, and More

Wednesday October 30, 2024 8:01 am PDT by
Apple today announced new 14-inch and 16-inch MacBook Pro models featuring M4 Pro and M4 Max chips, alongside a new entry-level 14-inch MacBook Pro powered by the M4 chip. Subscribe to the MacRumors YouTube channel for more videos. The new M4 Pro and M4 Max machines come with a minimum of 24GB of Unified Memory as standard, up from 18GB in the previous models. Both models feature three...
M3 Pro Max vs M4 Pro Max Feature

Here's How Much Faster M4 Pro/Max Are for Graphics vs. M3 Pro/Max

Friday November 1, 2024 8:04 am PDT by
Apple's new M4 Pro and M4 Max chips are impressively fast in terms of CPU performance, topping the M2 Ultra, but what about graphics performance? The first Geekbench 6 results for GPU performance are now available for the M4 Pro and M4 Max, and the Metal scores reveal some impressive year-over-year gains. Based on the Metal scores that are available so far, the M4 Pro and M4 Max are up to...
imac video apple feature

What to Expect From Apple This November

Friday November 1, 2024 9:40 am PDT by
After a busy October in which Apple announced new Macs and Apple Intelligence launched, the calendar has now turned to November. Below, we outline what to expect from Apple this month as the slower-but-still-busy holiday season approaches. After seeding the first betas of iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 with additional Apple Intelligence features last month, Apple will likely...