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iPhone 3G Connection Issues Related to Software or Hardware?

According to a new article from BusinessWeek.com, additional sources have corroborated an analyst's claim that recent iPhone 3G connection issues are the result of issues with the Infineon chipset used to provide 3G connectivity in the iPhone. The sources indicate that Apple plans to address the issue through a software update rather than a hardware recall.

Two sources say Apple will likely issue a software update by the end of Septemberif not by the end of this monthto resolve the issues. Apple and Infineon are currently testing the fix, which will be included in a broader update of the iPhone's software.

The exact problem with the Infineon chipset remains the subject of speculation, with one source claiming that the fault rests with the chipset struggling to keep up with the popularity and data consumption of the iPhone 3G. However, additional speculation suggests that Apple has been overly conservative with its software settings for determining whether the 3G signal and bandwidth is sufficient to support 3G functions at any given time.

Part of the role of the Infineon chip is to check whether there's enough 3G bandwidth available in a given area. If 3G isn't available or there isn't enough bandwidth, the iPhone will be shifted to a slower network. One source says Apple programmed the Infineon chip to demand a more powerful 3G signal than the iPhone really requires. So if too many people try to make a call or go on the Internet in a given area, some of the devices will decide there's insufficient power and switch to the slower networkeven if there is enough 3G bandwidth available.

The source claims that this issue primarily arises in areas of high iPhone density such as "the San Francisco Bay area, Boston, and certain overseas locales."

In contrast, however, an MSNBC.com article cites a report from Ny Teknik, a Swedish technical magazine, claiming that the issues are in fact hardware-related.

The report said the most likely cause of the 3G problems is defective adjustments between the antenna and an amplifier that captures very weak signals from the antenna. This could lead to poor 3G connectivity and slower data speeds.

Apple has not yet acknowledged the existence of 3G connection issues with the new iPhone and declined to comment for either article, leaving the details of the problem and Apple's plans for addressing it uncertain and subject to speculation for the time being.

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45 months ago
Sticking with the original iPhone for now. Cracking cases and 3G issues should be worked out by the next Rev.
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45 months ago
Wow, i hope this gets fixed quick!
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45 months ago
Usually by Rev C, Apple has been pretty good about getting kinks out.

As cool as it is, above all, the iphone is still a phone and should function properly. No more dropped calls!

I think apple should move towards the plastic used for the current macbook. Not shinny, sturdy, light but good for reception, no cracks AND no finger prints.
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45 months ago
Never buy something straight after release, stuff like this is bound to happen.

It happened to the first gen iPhone, the iPod touch and now of course the iPhone 3G.
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45 months ago
This is good news. I have been getting speeds of around 400-500kb/s on O2 3G, but I wasn't sure if this was good or not. My home broadband Wi-Fi was giving a reading of around 600 even though I thought it was supposed to be 8Mbit*, so I trust those speed tests with a pinch of salt.

I've never had any cracking issues or problems with my iPhone 3G. The battery could be better.


* yes I know that the actual throughput is way lower than that but still...! :eek:
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45 months ago
I'm gonna shoot for the option that it's a software problem. I say this because my connectivity has been absolutely fine and I live in a small town out in the country.
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45 months ago
I talked to Telia in Sweden and got informed that its known issue and they are working on it. They will inform me in a week what is gonna happen and if they will replace the phone. I have "server stop responded" message quite often although 5 bars of 3G and sometimes EDGE is faster....
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45 months ago
If this is true, it is good news that Apple finally acknowledge this problem and is working on a fix...

And the good news, it can be fixed from a SW update.... So there is no need for a recall! That's good news too!
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45 months ago

Usually by Rev C, Apple has been pretty good about getting kinks out.

As cool as it is, above all, the iphone is still a phone and should function properly. No more dropped calls!

I think apple should move towards the plastic used for the current macbook. Not shinny, sturdy, light but good for reception, no cracks AND no finger prints.


This has always been the case. Rev. C stuff is usually the most sturdy/well built (and usually the last Rev. before being replaced before something new).

But yeah, hopefully this'll be fixed quickly. Kind of a big deal I'd say.
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45 months ago
I'm waiting for the next iPhone to be released before going in for the dive. Partially because there is a few kinks still out there, and also my T-Mobile contract still has another year left.

Why can't T-Mobile carry the iPhone in the UK!
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