iTunes

Jump to How Tos Articles

'iTunes' How Tos

How to Use iTunes Match

For $24.99 per year, or about two dollars per month, iTunes Match keeps all of your music in iCloud so you can access any song at any time from any device instead of picking and downloading your favorite playlists every time you sync your device. Plus, Apple will provide you with high quality playback using 256 Kbps AAC DRM free versions of your music, even if your original copy was lower quality. Some users may not be entirely familiar with how the service works, so we've put together this tutorial that explains the process of how to subscribe to and use iTunes Match on your computer and iOS devices. How iTunes Match Works In November 2011, Apple released iTunes Match in the United States, gradually expanding availability over time and now offering the subscription service in over 115 countries. The service is designed to let you store up to 25,000 songs in iCloud that can be accessed from any Apple device at any time. Music you have purchased through the iTunes Store does not count against your maximum capacity. Every song that you've added to your music library in iTunes via CD or digital download, including music from the iTunes Store or another source, can be stored in iTunes Match. Once you have subscribed to the service, iTunes determines which songs in your collection are available in the iTunes Store, and those songs are automatically added to iCloud. Songs that don’t exist in the iTunes Store already are uploaded to iCloud from your computer. Once songs are made available via iCloud, you can play back music on any device that your Apple ID is

How to Enable Two-Step Verification for Apple ID

Apple introduced an additional layer of security for iPhone, iPad and Mac users in 2013 by rolling out two-step verification for Apple ID accounts. Two-step verification prevents anyone but you from accessing your Apple ID account, even if they know the password, by requiring a four-digit verification code sent via SMS or Find My iPhone on trusted devices. When you enable two-step verification, you must register at least one trusted device capable of receiving SMS text messages. Once activated, two-step authentication is required when managing your Apple ID through My Apple ID, signing into iCloud, or making iTunes, iBooks or App Store purchases from a new device. Apple has also expanded two-step authentication to iMessage and FaceTime, requiring users to input an authentication code from a verified device on accounts that have two-factor verification enabled to prevent unauthorized entry attempts through both

'iTunes' Articles

Apple Releases iTunes 12.4.2 With Fix for Short Track Playback Bug

Apple today released iTunes 12.4.2 with a fix for a bug that caused playback issues when listening to Apple Music tracks shorter than 60 seconds. Whenever a track shorter than 60 seconds was played, the next song would fail to play and cause a state of perpetual buffering. This update resolves a playback issue with short Apple Music songs in your Up Next queue.Today's iTunes update can be downloaded through the Software Update mechanism in the Mac App Store. MacRumors readers first discovered the playback bug towards the end of June and MacRumors was able to replicate it on Macs running OS X 10.11.5 and iTunes 12.4.1. It appeared to be caused by the way Apple Music queues songs, preparing to stream the next song in a playlist or album when the current song was 60 seconds from the end. When a song was less than a minute long, the next song failed to

Apple Releases iTunes 12.4.1 With Bug Fixes

Apple today released a minor 12.4.1 update to iTunes, introducing several bug fixes to address issues with VoiceOver and other features. iTunes 12.4.1 can be downloaded immediately from the Software Update mechanism in the Mac App Store.This update addresses a number of problems where iTunes doesn't work as expected with VoiceOver. It also restores the option to Reset Plays and fixes the following issues: - Up Next may have unexpectedly played songs added together in the incorrect order. - iTunes was prevented from crossfading between songs.iTunes 12.4.1 comes just over two weeks after the release of iTunes 12.4, an update that introduced a revamped interface designed to be simpler, with the reintroduction of a sidebar for easier navigation and a redesigned media picker. It also featured safeguards to protect users from an issue that could cause music stored in iTunes to be deleted.

Apple Confirms Music Deletion Glitch, Says Fix Incoming in Future iTunes Update

Apple today confirmed reports of an issue that causes music from personal collections to be deleted, telling The Loop it only affects a small number of users and that a fix is incoming in an iTunes update next week. “In an extremely small number of cases users have reported that music files saved on their computer were removed without their permission,” Apple said. “We’re taking these reports seriously as we know how important music is to our customers and our teams are focused on identifying the cause. We have not been able to reproduce this issue, however, we’re releasing an update to iTunes early next week which includes additional safeguards. If a user experiences this issue they should contact AppleCare.”Last week, debate raged over the supposed glitch after Vellum's Jake Pinkstone wrote a blogpost complaining that Apple Music had deleted 122 GB of his personal music collection without his permission after he joined the service. The deletion occurred after Pinkstone had his music library scanned by Apple to make his collection available across his devices. Confusion ensued after Pinkstone was told by an Apple Support Representative named Amber that Apple Music's matching system was "functioning as intended." When asked whether Apple Music was supposed to delete his personal music without his permission, Amber responded "yes." Amber's statement, however, was inaccurate according to Apple's own support document. While the causation of the bug is still unknown, as Apple has failed to reproduce the issue, the company's statement suggests Apple has narrowed down

Apple Aiming to End iTunes Music Downloads in Two Years [Update: Apple Says 'Not True']

Apple allegedly has an aggressive plan to "terminate" music downloads from iTunes within two years, reports Digital Music News citing sources with "close and active business relationships" with Apple. Apple is also rumored to be considering a three to four year timeline for the shutdown of iTunes downloads, but overall discussions with Apple executives are said to focus "not on if, but when" the company should retire music downloads. Termination of music downloads could be staggered by country based on the popularity of streaming content in different regions.Back to the story, the sources indicated that a range of shutdown timetables are being considered by Apple, though one executive noted that "keeping [iTunes music downloads] running forever isn't really on the table anymore." Also under discussion is a plan to "ride the [iTunes music download offering] out for the next 3-4 years, maybe longer," when paid music downloads are likely to be an afterthought in a streaming-dominated industry. [...] According to one source, an initial shutdown could take place in 'tier 1' countries like the United States, UK, and leading countries in Europe and Asia, with 'tier 2' and 'tier 3' countries experiencing a staggered shutdown in subsequent years.The timeline is unclear because Apple's iTunes business continues to bring in hundreds of millions of dollars each year, but it is on the decline due to the rise of streaming music services. According to music industry Mark Mulligan, iTunes music downloads will be worth $600 million in 2019, down from $3.9 billion in 2012. Mulligan

iTunes 12.4 Update to Feature Minor Redesign With New Sidebar, Improved Navigation

Back in February, iTunes chief Eddy Cue promised a new version of iTunes would be coming out with OS X 10.11.4, featuring a simpler design that makes Apple Music easier to use. That update wasn’t included in OS X 10.11.4 and has been delayed, but a source has shared some screenshots of the upcoming iTunes 12.4 update with MacRumors, giving us a look at the changes Apple plans to introduce in the near future. A redesigned dropdown media picker will be used to switch between Music, TV Shows, Movies, and other content, replacing the existing navigation icons. Like the current menu, the new menu is customizable, so sections of iTunes that are not used can be hidden from view. Forward and back buttons can be used to navigate between different sections. A persistent sidebar located on the left side of the app is being added, which will make it easier to access different portions of an iTunes Library like specific songs or albums. The sidebar, like the menu bar, can be edited to show desired content, and songs can be dragged and dropped to playlists. Menus in iTunes 12.4 are being simplified to make them easier to use, and the available content in Library can be customized using the redesigned View menu. Menus will be "easier to use" updated with new navigation options. The mini player will also get some slight design changes, with the Up Next song feature being relocated to the right side of the player where it is more clearly visible. It is not clear when Apple will debut iTunes 12.4, but our source says it should be released within in the next few

Drake's New Album 'Views' Now Available Exclusively on iTunes and Apple Music

Drake's latest album made its global streaming debut on Apple Music last night and is now available to buy on iTunes. Priced at $13.99, Views (previously titled Views From The Six) features 20 new tracks, including the slow jam hit "Hotline Bling". The Canadian rapper's album will be exclusive to Apple Music for one week, after which it will become available on other music streaming services like Spotify. Views is just the latest tactically timed release in an ongoing battle among music streaming services for exclusivity, with Drake forming rank alongside Taylor Swift and Adele in Apple's corner, as the company faces off against competing streaming service Tidal's frontline co-owners Jay Z, Kanye West, Beyonce, and Rihanna. Last week, Beyoncé's newest album Lemonade launched on Tidal approximately 24 hours before it became available for users to purchase on the likes of iTunes, Amazon, and Google Play, and remains the only service able to stream the album. Drake and Apple have been in a partnership since the launch of Apple Music last summer, with the artist contributing his own Beats 1 radio show to the streaming service. Drake recently confirmed his partnership with Apple will continue into live music as Apple Music will sponsor his "Summer Sixteen" tour. Drake's fourth studio album comes one year after If You're Reading This It's Too Late, which also had its debut on iTunes. In August, Quartz reported that Drake was the second most played artist on Apple

Beyoncé's New Album 'Lemonade' Rumored to Launch on iTunes Tonight [Update: Available Now]

After a world premiere on HBO last night, Beyoncé's newest album "Lemonade" launched on Jay Z's music streaming service Tidal, with a period of timed exclusivity not divulged by the service. According to sources knowledgeable of the launch plans for Lemonade, that exclusivity window might be just 24 hours, with the album's release on services including iTunes, Amazon, and Google Play expected to hit Sunday night at midnight (via The New York Times). Earlier today, Tidal announced that fans would be able to purchase Lemonade outright for $17.99 without having to subscribe to the service if they weren't already paying users. The $17.99 "visual album" includes 12 songs and videos, including the one-hour special that debuted on HBO Saturday night. The album's download cost on rival services will most likely be around the same amount. Even though its download exclusivity will be quite short, Lemonade will remain a streaming exclusive on Tidal "in perpetuity," according to an official representative at Tidal. The unnamed source officially confirmed to Billboard today that "the service will be the only streamer that will carry Lemonade." Tidal has had a few albums exclusively tied to the service that eventually went on to debut on platforms like Apple Music and Spotify. Most recently, Kanye West famously tweeted that his new album "The Life of Pablo" would "never never never" come to Apple Music or iTunes, which it did about two months later. The move has even put West and Jay Z in hot water with their fans, one of whom is suing the artists and Tidal itself, claiming

Apple Releases iTunes 12.3.3 With Support for iPhone SE and 9.7-inch iPad Pro

Alongside OS X 10.11.4 El Capitan, Apple has released an iTunes 12.3.3 update, introducing support for the iPhone SE and iPad Pro. Following the update, those who purchase a 9.7-inch iPad Pro or an iPhone SE will be able to sync their devices with their computers once they are available for purchase. In a recent interview, Apple iTunes chief Eddy Cue promised Apple would introduce a new version of iTunes with an improved Apple Music interface, but new Apple Music features are not included in the release notes so it's likely that iTunes update will be coming at a later time. Today's 12.3.3 iTunes update can be downloaded from the Mac App Store.

'Star Wars: The Force Awakens' Coming to iTunes on April 1

Disney today announced that the newest film in the popular Star Wars saga, Star Wars: The Force Awakens, will be available on iTunes, Disney Movies Anywhere, and other Digital HD sources on Friday, April 1, several days ahead of a planned April 5 Blu-ray and DVD release. Star Wars: The Force Awakens takes place 30 years after Return of the Jedi, pitting new characters like scavenger Rey and former stormtrooper Finn against Kylo Ren and the First Order. Mark Hamill, Harrison Ford, and Carrie Fisher also reprise their roles as Luke Skywalker, Han Solo, and Princess Leia. Digital bonus features will vary by retailer, but may include behind-the-scenes interviews and details on the making of the film, the building of the BB-8 droid, deleted scenes, and more. Apple and Disney have not specified which features will be included with the iTunes version of the movie.- Secrets of The Force Awakens: A Cinematic Journey - For the first time, discover the complete story behind the making of The Force Awakens, revealed through in-depth footage and exclusive interviews with the actors and filmmakers in this feature documentary - The Story Awakens: The Table Read - Cast members familiar and new reflect on the memorable day they all first came together to read the movie's script - Building BB-8 - See how the filmmakers brought the newest droid to the screen, creating an instant fan favorite in the Star Wars universe - Crafting Creatures - Watch movie magic as the filmmakers bring a cast of new creatures to life - Blueprint of a Battle: The Snow Fight - Go deeper into the epic,

Eddy Cue and Craig Federighi Discuss Bloated Software Accusations, Upcoming iTunes Plans

Eddy Cue and Craig Federighi spoke with John Gruber in this week's episode of "The Talk Show," where they commented on recent opinions that Apple's software isn't up to snuff and offered some details on a new version of iTunes coming in OS X 10.11.4. Last week, Re/code's Walt Mossberg wrote a piece entitled "Apple's Apps Need Work," pointing towards a "gradual degradation" in quality in several Apple apps and services like iCloud, Mail, and Photos. iTunes for the desktop was one of the most heavily criticized apps, with Mossberg saying he "dreads" opening it because it's "bloated, complex, and sluggish." During the podcast, Gruber asked Eddy Cue about Mossberg's opinion, prompting him to give some background on how Apple wanted the iTunes experience to work. iTunes, Cue said, was designed at a time when people synced their devices via cable, so offering a centralized place with all of a user's content was key. With Apple Music, Apple decided on a design that would put music front and center while also integrating cloud music with hard copies purchased through iTunes. "We decided in the short term that what we wanted to do is really make it when you're in music and iTunes, all you see is music," said Cue. He went on to explain that Apple is continually re-evaluating iTunes, and there are plans to release a refreshed version alongside OS X 10.11.4 next month."That's not to say we are continuing... and will continue to think about what's the best way to architect the app and whether it makes sense to do a separate app for some of the components that are in there

App Store and iTunes Experiencing Issues for Many Users Worldwide

Apple has updated its System Status page to reflect that many users may be unable to access, purchase, or update apps on the App Store on iPhone, iPad, and Mac. Multiple other iCloud services are or were also experiencing downtime, including the iTunes Store, iBooks Store, iCloud Drive, and iWork for iCloud. The issues began shortly before 7:00 a.m. Pacific and appear to be widespread, affecting customers in the United States, Canada, Europe, and elsewhere, according to social media posts. Apple TV services and Apple's Volume Purchase Program are also affected by the service issues. Update (9:10 a.m. Pacific): Apple's System Status page shows that the App Store, iTunes, and other iCloud services have been

Apple May Develop Original TV Shows Exclusively for iTunes and Streaming TV Service

Apple has met with TV producers and Hollywood studios about developing original TV shows to offer exclusively to its iTunes customers, according to TheStreet. The article comes by way of independent contributor Ronald Grover, a longtime entertainment business journalist who has previously covered the media and entertainment industry for Reuters and Bloomberg BusinessWeek. The original content could spearhead Apple's plans to launch its oft-rumored streaming TV service, which has reportedly been placed on hold due to the iPhone maker's difficulties in securing content deals with owners like CBS, ABC, Fox, Disney, and Viacom. The report, citing sources with knowledge of the matter, claims Apple could announce a cable-like offering alongside the iPhone 7 in September.The Cupertino-based tech giant began sounding out Hollywood's creative community late last year, but has yet to sign any agreements, according to two people with knowledge of the overtures. One plan is to have deals in place so Apple can announce exclusive content as part of a cable-like offering in September, when it is expected to unveil its iPhone 7, said one of the people.The original TV shows would presumably be available for rent or purchase on iTunes, and/or through a subscription-based service like Netflix that would provide on-demand access to unlimited programming for a set monthly cost. Apple's streaming TV service has been rumored to cost between $30 and $40 per month, but that price was contingent upon a "skinny bundle" of TV channels rather than original programming. Apple's discussions

Periscope Named Apple's App of the Year in Best of 2015 Charts

Apple has published its annual Best of 2015 charts for the App Store, iTunes and iBooks Store, naming live video platform Periscope its App of the Year and Tomb Raider puzzler spinoff Lara Croft GO its Game of the Year. Enlight and Robinhood were selected as runner-ups for App of the Year, while strategy game Fallout Shelter and one-touch platformer Mr Jump finished second and third place respectively in the Game of the Year standings. Popular automation app Workflow was deemed the "most innovative" app in 2015, while Dark Echo was awarded the same title in the gaming category. Instagram earned "Best App on iPhone 6s" and Warhammer 40,000: Freeblade won "Best Game on iPhone 6s." Apple's Top 25 Apps of 2015 1. Periscope 2. Enlight 3. Robinhood 4. Workflow 5. Instagram 6. HBO NOW 7. Hopper 8. Darkroom 9. Lark 10. The Everything Machine 11. Pacemaker 12. Tandem 13. Jet 14. Timeline 15. Vee for Video 16. Fit Men Cook 17. Spark 18. RefME 19. Wildcard 20. Paper by FiftyThree 21. GIPHY CAM 22. PRY 23. Reuters TV 24. Zova 25. Blue Apron Apple's Top 25 Games of 2015 1. Lara Croft GO 2. Fallout Shelter 3. Mr Jump 4. Dark Echo 5. Warhammer 40,000: Freeblade 6. Hearthstone: Heroes of Warcraft 7. Vainglory 8. Dungeon Boss 9. Puzzle Craft 2 10. PAC-MAN 256 11. You Must Build A Boat 12. AG Drive 13. MARVEL Contest of Champions 14. Horizon Chase - World Tour 15. Shadowmatic 16. Wonky Ship 17. Super Sharp 18. Last Voyage 19. Ski Safari 2 20. Downwell 21. Rayman Adventures 22. Afterpulse 23. Psych! Outwit Your Friends 24.

Google to Fix Incorrect 1-Star App Ratings in Search Results Next Week

Google today acknowledged an ongoing issue causing a number of iPhone, iPad and Mac apps to display incorrect one-star ratings in its search results on the web, and confirmed that a fix should be implemented by early next week. "I'm happy to share that we've been working hard on providing a solution, and a new fix has been scheduled for the next release, which should be rolling out early next week," wrote Google Search community manager AJ in the Google support forums. A growing number of developers, including the makers of Dandelion, have reported incorrect one-star ratings in Google search results since late October, despite actually having higher-than-one-star ratings on iTunes.One of the apps that we have developed - Dandelion App - has an average of 4 star rating on the iTunes store, however when you search it on Google Search, it comes up as 1 star. How does Google generate the average ratings on its search page? Is this an error? The app has more than 1 review - so just interested why it's coming up with the wrong information.The issue appears to be limited to App Store apps that have not received enough ratings (five or more) to display an average for the current version, a threshold that can take a while to reach for apps that have limited downloads or frequent updates. Google community manager AJ advises developers that continue to see incorrect ratings in search results after mid next week to report the issue in the Google support forums so the company can continue to

Apple Expands iTunes Carrier Billing Initiative to Russia

Apple has implemented a carrier billing feature that lets Russian customers purchase iTunes content like apps, movies, music, and books using a phone number, reports CNBC. Purchases made with a phone number linked to an iTunes account are then added to a user's monthly cellular telephone bill without the need for a credit card, debit card, or iTunes gift card. For its new mobile payment initiative, Apple has teamed up with Beeline, the third largest wireless operator in Russia. Beeline's Russian site says the mobile billing feature is now available to Beeline customers in the country, with the payments powered by San Francisco-based company Boku. Apple's partnership with Beeline comes a month after it established a similar partnership with German carrier O2. As of late October, O2 customers are also able to link a phone number to their iTunes accounts to purchase iTunes content that's added to a monthly cellular phone bill. According to CNBC, Apple has started expanding into carrier billing due to lower carrier rates. While carriers have charged as much as 10 to 30 percent to handle transactions in the past, Apple has secured a deal with better rates "in the single digits." Apple's carrier billing partner Boku has partnered with dozens of carriers around the globe, so it's likely Apple will continue to expand its carrier billing initiative to more countries in the future. Boku works with all of the major carriers in the United States and has established partnerships in countries like Germany, France, Korea, the UK, and

Multiple Apple Services Experiencing Widespread Outage [Updated]

Apple has updated its system status page to reflect widespread issues affecting multiple Apple products and services since approximately 7:30 PM Pacific, including the App Store, Apple TV, iBooks Store, iTunes Match, iTunes Store, Mac App Store and Radio. Many users are also unable to fully access or use the Apple website, Apple Online Store, Apple ID, Apple Music, FaceTime, iCloud, iMessage, Mail, TestFlight and several other Apple services, suggesting possible larger server or DNS issues. Apple's standard response on its system status page says it is investigating and will provide a status update as more information becomes available. Update 8:38 PM: Apple's system status page now indicates the issues have been resolved, and users are indeed reporting Apple's services are up and running once

Apple Adds Carrier Billing to iTunes, Starting With O2 in Germany

For the first time since the iTunes Store launched in 2003, Apple has added a way for customers to pay for purchases without using a credit, debit or iTunes gift card. Starting with German carrier O2, customers can now link a phone number to their iTunes account and use carrier billing for purchases, per TechCrunch. Apple's new mobile phone bill option for iTunes accounts (Image: Carsten Knobloch) The new payment method enables customers to pay for apps, songs, TV shows, movies, iBooks and other iTunes content without needing a credit or debit card, or even a bank account. Instead, purchases are added to a customer's mobile phone bill and paid off at the end of the month. Customers without a contract can have purchases debited from a prepaid amount applied to the iPhone. O2 parent company Telefonica confirmed it is working on carrier billing with Apple:“Telefónica Germany is working with Apple related to carrier billing,” a spokesperson told us in an email. “Payment via the O2 phone bill is now available for Apple Music, iTunes, App Store and iBooks Store Purchases. The service is gradually being rolled out and will be available for all O2 customers (prepaid and postpaid) in Germany by the beginning of November 2015.”Apple may be working with carrier billing provider Bango, used by rivals like Amazon:We have heard on the grapevine, however, that Apple has been talking for a while with Bango, a carrier billing provider, to roll out carrier billing functionality on iTunes.TechCrunch believes Apple will expand carrier billing to additional markets in the

Apple Releases iTunes 12.3.1 With Stability and Performance Improvements

Along with updates for iOS, OS X, and watchOS 2, Apple today released a new version of iTunes, iTunes 12.3.1. The update is a minor one, with the release notes only saying it improves overall stability and performance. The iTunes update can be downloaded from the software update function in the Mac App Store. iTunes 12.3.1 comes just over a month after the release of iTunes 12.3, which brought support for iOS 9 and OS X El Capitan. iTunes 12, which brought a major redesign to the iTunes software, was initially released in 2014 alongside OS X

Apple Focused on Improving Apple Music Ahead of Android Launch

Just over two months after the launch of Apple Music, the streaming music service has received a mix of praise and criticism from early adopters. Beats 1 and curated playlists are among the most acclaimed features of Apple Music, while a confusing user interface and iTunes library issues have caused frustration among some users. Addressing those issues, iTunes executive Oliver Schusser told The Guardian on Thursday that the company is actively working to improve Apple Music, ahead of its launch on Android and Sonos-connected hi-fi systems in the fall.“There’s a lot of work going into making the product better. Our focus is on editorial and playlists, and obviously we have teams all around the world working on that, but we’re also adding features and cleaning up certain things,” Oliver Schusser, vice president, iTunes International, told the Guardian.Schusser also said Apple still has "a bit of homework to be done" to improve Apple Music Connect, a social platform for artists to connect with fans. Beats co-founder Jimmy Iovine admitted last month that Apple Music Connect is a work in progress.“Apple Music Connect is growing big-time with more and more artists connecting to their fans, but we still have a bit of homework to be done for the rest of the year.”Apple Music launched for iOS, Mac and PC on June 30, with some 11 million users signing up to take advantage of the service's free three-month trial period. That trial will expire for some users soon, meaning they will have to choose between paying $9.99 per month or using iTunes or other methods of listening to

Apple Music, Beats 1, iTunes and App Store Experiencing Issues During VMA Nominee Announcements

A growing number of users on Twitter are reporting issues with Apple Music, Beats 1, iTunes and the App Store as nominees are announced for the 2015 MTV Video Music Awards (VMAs) exclusively on Beats 1. MacRumors can confirm that many of Apple's cloud-based services are currently not loading or are displaying error messages in the United States and Canada. Apple has updated its System Status page to reflect service disruptions for some users for the App Store, Apple TV, iBooks Store, iTunes in the Cloud, iTunes Match, iTunes Store, iTunes U, Mac App Store, OS X Software Update, Beats 1 Radio and Volume Purchase Program. The issues have been ongoing since approximately 9:45 AM Eastern. Update 10:38 AM Pacific: Apple's System Status page now indicates that all services are online