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Best Buy Seeing HP TouchPad Sell-Through Rate of Under 10%

Apple has continued to dominate the tablet market with the iPad despite a number of high-profile competitors having pushed out their own devices over the past year. Even as some studies have shown Android and other operating systems beginning to eat into Apple's dominant position, most of those studies have been based on shipments into the distribution channels and not sales to end users.


Several reports have indicated that despite shipping hundreds of thousands or even millions of tablets, many of Apple's competitors are not seeing consumer interest in their products and thus the devices are sitting on store shelves and in warehouses and not making their way into users' hands. One of the most telling pieces of data comes in a new report from AllThingsD, which has learned that of the approximately 270,000 units of HP's highly-promoted TouchPad shipped out to Best Buy's distribution channels, only about 25,000 have been sold to customers.
According to one source who’s seen internal HP reports, Best Buy has taken delivery of 270,000 TouchPads and has so far managed to sell only 25,000, or less than 10 percent of the units in its inventory.

A second person who has seen Best Buy’s TouchPad sales figures confirmed the results as “consistent with what I’ve seen,” and went so far as to say that 25,000 sold might be “charitable.” This source suggested that the 25,000-unit sales number may not account for units that consumers return to stores for a refund.
Best Buy is said to be so unhappy with the lack of momentum on TouchPad sales that it has asked HP to take many of the unsold units back, but HP is reportedly "pleading" with Best Buy to remain patient. HP recently slashed $100 off of the price of the TouchPad in attempt to spur sales and is hoping that the move will turn things around, dropping pricing on the entry-level 16 GB model to $399.99. HP's price cut may not be having the desired effect, however, as reports coming in from retailers suggest that consumers are continuing to hold off in hopes that prices drop even further.

For its part, Apple has repeatedly noted that it is selling nearly every iPad it can make, pushing out over 9 million iPads last quarter alone. It was only earlier this month that Apple's online stores dropped their shipping estimates on new iPad 2 orders to "within 24 hours", indicating that Apple has finally caught up with demand five months after launch.

Top Rated Comments

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43 months ago
iPod:MP3 Players :: iPad:Tablets

Unless someone can break out of the "me too" pack and innovate, Apple will lockdown its marketshare here just like it did with the portable music market.
Rating: 27 Votes
43 months ago
the iPad is just snappier, it "just works"

I haven't seen 1 other tablet computer be nearly as snappy and efficient at what it does than the iPad
Rating: 21 Votes
43 months ago
HP was the worst possible company to buy Palm and expect to do something innovative in the consumer space. There are lot of good things about webOS and even the TouchPad, but buying a HP TouchPad would be like getting tongue from your grandmother...they just aren't right together.

Apple could have snapped them up and gained their massive patent portfolio. Heck, RIM could have taken them and merged the strengths of RIM and the BB with the sexiness of webOS. Instead, grandma tongue.
Rating: 17 Votes
43 months ago
I'd be too scared to buy an HP TouchPad because who knows if it'll be around in a year or two.

Consumers know there will be support and new apps for their iPads and Android tablets years down the road.
Rating: 14 Votes
43 months ago

For its part, Apple has repeatedly noted that it is selling nearly every iPad it can make, pushing out over 9 million iPads last quarter alone. It was only earlier this month that Apple's online stores dropped their shipping estimates on new iPad 2 orders to "within 24 hours" (http://www.macrumors.com/2011/08/02/apples-ipad-2-shipping-estimates-drop-to-within-24-hours-in-u-s-and-canada/), indicating that Apple has finally caught up with demand five months after launch.

Apple has not caught up with demand.

The international rollout of the iPad 2 is not yet complete nor is the iPad 2 offered in all markets that want it (same with the iPhone).

Only after the iPhone and iPad are sold in all of the markets that the iPods are sold in -- with no availability issues -- could one state that Apple has caught up with demand.
Rating: 13 Votes
43 months ago
People are voting, as usual, with their wallets . . .

HP et al should be trying to come up with the next eco-system instead of trying to compete in a system that one company invented and has set the effective rules for.
Rating: 13 Votes
43 months ago
I tried using the Touchpad in 3 different Best Buys here. And the demo units just don't work that well. Very slow and unresponsive, very few apps installed. It just doesn't give you a very good impression. When asking Best Buy employees about the Touchpad they don't recommend it. They always recommend the Samsung Tab 10.1 and the iPad 2.
Rating: 12 Votes
43 months ago
I'm actually a little saddened by this. When HP announced it was acquiring Palm, I was excited for the prospect of a WebOS tablet. I feel next to iOS, it has the most legs. To bad it's not gaining traction (with developers and consumers alike).
Rating: 10 Votes
43 months ago

That's a shame because webOS does a lot of things right when it isn't being slow. It has the best notification system out there, IMO for instance.


WebOS is a fantastic platform in general but Palm, now HP, just cannot figure out how to:

1. Make it run as smoothly as iOS devices.
2. Get developers on board which then bring more consumers
3. Market anything to save their life
Rating: 10 Votes
43 months ago
Absolutely nothing in this article surprise me in the least.

Drop it to 249, it will still sit on shelves.
Rating: 8 Votes

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