Apple Offering Repair Program for MacBook Bottom Case Defects
Apple last week announced a new worldwide repair program covering recent MacBook users against a defect that could cause the rubber surface on the bottom of some units to separate from the hard plastic case. Under the program, Apple will replace the bottom case of any affected machine free of charge for up to two years from the date of purchase.
Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.Apple offers several options for replacement, including assisted service at the company's retail stores or authorized third-party service providers, as well as a self-install option under which Apple will send any affected user a kit containing the replacement bottom case, screws, a screwdriver, and instructions for replacing the case.
Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.
While the program currently provides coverage for two years from the date of purchase, Apple does indicate that it will continue to evaluate repair data and may extend the coverage as needed.