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Federal Trade Commission Settles Charges Over Fake App Store Reviews

According to The New York Times, the U.S. Federal Trade Commission (FTC) has settled a case it brought against California-based public relations firm Reverb Communications for writing paid reviews of App Store games from their clients. The firm's actions had been profiled by MobileCrunch last August after receiving a tip about its practices.

The Federal Trade Commission said on Thursday that a California marketing company had settled charges that it engaged in deceptive advertising by having its employees write and post positive reviews of clients' games in the Apple iTunes Store, without disclosing that they were being paid to do so.

The charges were the first to be brought under a new set of guidelines for Internet endorsements that the agency introduced last year. The guidelines have often been described as rules for bloggers, but they also cover anyone writing reviews on Web sites or promoting products through Facebook or Twitter.

While the settlement did not involve any monetary penalties, Reverb is required to remove all of its paid reviews and to refrain from making similar endorsements in the future without disclosing its relationships with companies whose products it is promoting.

Reverb apparently continues to believe that it did nothing wrong, calling the charges a "frivolous matter" while noting that it settled the case without financial penalty or admission of lawbreaking so that it would not have to devote time and money to defending itself.

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19 months ago
How is this newsworthy? :confused:
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19 months ago
A PR firm that can't handle their own PR. Did they let all of their 20-somethings go this morning?
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19 months ago
What a crap company. I'll remember to avoid their client's software.
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19 months ago
Reverb = Fraud = Scam.

Got it. Move on.
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19 months ago

How is this newsworthy? :confused:


...given that there are probably quite a few hired hands posting here in the MR forums. Think all the anti-apple dreck is just being spewed by blind hatred? Money is always a more lasting motivator than hate.
cheers,
michael
Rating: 0 Positives / 0 Negatives
19 months ago
It is easy to spot fake reviews in the App store.
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19 months ago

What a crap company. I'll remember to avoid their client's software.

Same, yet another company to avoid :(.

...given that there are probably quite a few hired hands posting here in the MR forums. Think all the anti-apple dreck is just being spewed by blind hatred? Money is always a more lasting motivator than hate.
cheers,
michael

You really think that don't you? I don't like the iPhone 4, the iPad or Apple's recent behaviour... do you think I'm getting paid to say that?
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19 months ago
Hummm... this seems more like a business value or moral issue more than a legal issue. Fake reviews aren't cool, but you see them everywhere.
Rating: 0 Positives / 0 Negatives
19 months ago

...given that there are probably quite a few hired hands posting here in the MR forums. Think all the anti-apple dreck is just being spewed by blind hatred? Money is always a more lasting motivator than hate.
cheers,
michael


I'm not so sure the "anti-PR" drones hang out here.... why? The average consumer is not here, only devoted Apple fans and trolls who like to stir the pot and just cause trouble.
Rating: 0 Positives / 0 Negatives
19 months ago

...given that there are probably quite a few hired hands posting here in the MR forums. Think all the anti-apple dreck is just being spewed by blind hatred? Money is always a more lasting motivator than hate.
cheers,
michael


I heard this story break awhile back and I was keeping my eyes open for more on it. I'm glad MR followed up.

I too wonder about all the new anti-apple crap around here lately.
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