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'T-Mobile' Articles

U.S. Justice Department 'Leaning Against' Approving T-Mobile/Sprint Merger

The United States Justice Department is "leaning against" approving the merger between T-Mobile and Sprint, reports Bloomberg. The merger might not be approved because the two companies "don't go far enough" to resolve antitrust concerns raised by the U.S. government. Bloomberg's report comes shortly after United States Federal Communications Chairman Ajit Pai said that he would recommend approval of the merger between Sprint and T-Mobile. T-Mobile and Sprint have implemented changes to their merger to allay concerns, including the sale of Boost Mobile, a three-year buildout of a 5G network, and a pledge not to raise prices while the network is being built, but these steps may not be enough to earn approval. Back in April, there were reports suggesting the DoJ had told Sprint and T-Mobile that the merger would not be approved as it was originally structured, which prompted the plans to sell Boost Mobile. Sprint and T-Mobile first announced a merger agreement in April 2018, but the completion of the merger requires the government to approve the deal. A merger between Sprint and T-Mobile would combine two of the four major carriers in the U.S., and it would use the T-Mobile name. The two companies would have close to 100 million customers, putting it second only to Verizon. The U.S. DoJ is concerned the deal would be a major threat to competition. Sprint and T-Mobile planned to have the merger completed no later than the first half of 2019, but that date was pushed back to late July earlier this

Proposed T-Mobile and Sprint Merger Gains Support From FCC Chairman Ajit Pai

United States Federal Communications Commission Chairman Ajit Pai said this week that he would recommend approval of the merger between T-Mobile and Sprint (via Bloomberg). The news comes after T-Mobile and Sprint announced changes to their $26.5 billion merger agreement, including the sale of the prepaid brand Boost Mobile, a three-year buildout of their 5G network, and a pledge not to raise prices while the network is being built. Under the new plan, the companies will sell off Sprint's Boost Mobile brand, but keep Virgin Mobile and T-Mobile's Metro brand. If Sprint and T-Mobile had kept all three, they would have owned the largest chunk of the prepaid cellular market in the United States, totaling about 42 percent of the market. “Two of the FCC’s top priorities are closing the digital divide in rural America and advancing United States leadership in 5G, the next generation of wireless connectivity,” Pai said in a statement Monday. “The commitments made today by T-Mobile and Sprint would substantially advance each of these critical objectives.” If completed, the new combined company would ditch the Sprint name and be called T-Mobile, and current T-Mobile CEO John Legere would serve as the Chief Executive Officer. Sprint and T-Mobile have said the new company will be a "force for positive change" in the U.S. wireless, video, and broadband industries, supercharging T-Mobile's Un-carrier strategy and allowing it to "lead in the 5G era." Although Pai's approval is a big step, the merger still needs to be approved by the full FCC board and the Department of Justice.

FCC Questions U.S. Carriers on Phone Location Data Sales Practices

The United States Federal Communications Commission on Wednesday sent out letters to Verizon, AT&T, T-Mobile, and Sprint questioning the carriers about their data selling practices, reports Motherboard. The carriers have been found selling real-time location information from customer devices to data aggregators, leading the location data to end up in the hands of private investigators, bounty hunters, law enforcement, credit companies, and more. Companies like LocationSmart and Zumigo obtained location information from U.S.-based cellular carriers and passed that data on to dozens of other companies, putting real-time customer location information in the hands of those who should not have it. After coming under scrutiny for their location sharing practices, AT&T, Sprint, Verizon, and T-Mobile, pledged to stop doing so, but many had not actually stopped entirely as of January. The FCC is now demanding answers from the four carriers. FCC Commissioner Jessica Rosenworcel asked the heads of each company to provide details on whether the data aggregators were allowed to save phone location data and what steps carriers are going to take to make sure shared data has been deleted. From the letter to AT&T:Real-time location information is sensitive data deserving the highest level of privacy protection. But it is evident from press reports that this data may have been sold without the explicit consent of consumers and without appropriate safeguards in place. Accordingly, I appreciate your decision to end these location aggregation services by March of this year. To

Sprint and T-Mobile Extend Merger Deadline to July 29

Sprint and T-Mobile have announced an agreement to extend the deadline for their proposed $26 billion merger deal to July 29 (via Reuters). The extension was revealed in a filing with the Securities and Exchange Commission, and means that the two carriers now have more time to get the proposed merger approved by both the Federal Communications Commission and the U.S. Department of Justice. The Justice Department's antitrust division has been exploring whether the deal would result in a major threat to competition. Earlier this month, Justice Department staff members reportedly told Sprint and T-Mobile that their planned merger is unlikely to be approved as it is currently structured. However, in an interview on CNBC, Justice Department Antitrust Division chief Makan Delrahim said he had not made a decision regarding the T-Mobile and Sprint merger and is waiting for more information from the two companies. "I have not made up my mind," he told CNBC. "The investigation continues. We've requested some data from the companies that will be forthcoming. We don't have a set number of meetings or a time line." "If the case is there for us to challenge a transaction or suggest changes, we will do that," he said. The division is reviewing the argument that the deal would allow the combined company to produce a better, faster 5G, the next generation of wireless, he added.T-Mobile and Sprint first announced plans for a merger in April 2018. If approved, the merger will combine two of the four major wireless carriers in the United States, giving the new company nearly

T-Mobile and Sprint Merger Unlikely to Be Approved as Currently Structured [Updated]

United States Justice Department staff members told Sprint and T-Mobile that their planned merger is unlikely to be approved as it is currently structured, reports The Wall Street Journal. The merger agreement between the two companies hinges on approval from the Justice Department's antitrust division, which has been exploring whether the deal would result in a major threat to competition. In a meeting earlier this month, Justice Department staff members laid out their concerns with the all-stock deal and questioned the companies' arguments that the combination would produce important efficiencies for the merged firm, the people said.Sprint and T-Mobile have other hurdles to overcome as well. Multiple state attorneys are prepared to launch lawsuits if the Justice Department doesn't end up challenging the merger, according to sources that spoke to The Wall Street Journal. The FCC has also been asking the two companies for more information on topics like cost savings and wireless infrastructure plans. A final decision "likely several weeks away" and ultimately, the staff position on the matter is a recommendation that can be overruled by the Justice Department leaders. Discussions are ongoing and Sprint and T-Mobile may be willing to offer concessions that include assets sales to get the government to approve the merger plans. T-Mobile and Sprint first announced plans for a merger in April 2018. If approved, the merger will combine two of the four major carriers in the United States, giving the new company nearly 100 million customers. Update: According

T-Mobile Gains Viacom Channels for Upcoming Live TV Service, Including MTV and Comedy Central

T-Mobile has inked a deal with Viacom that will bring the latter company's stable of TV channels to T-Mobile's upcoming over-the-top streaming service (via TechCrunch). Viacom owns a large variety of popular channels, including Comedy Central, BET, MTV, VH1, Nickelodeon, CMT, and Paramount Network. An early mock-up of the T-Mobile live TV streaming service Under the agreement, T-Mobile will be able to offer live feeds of these channels to its subscribers, as well as on-demand viewing for certain channels. Viacom has deals with a few other live TV streaming services, including DirecTV Now, Philo, and coming soon FuboTV. Viacom also purchased the streaming TV service PlutoTV earlier this year. This makes Viacom a "cornerstone launch partner" for the upcoming T-Mobile streaming service, according to the company and CEO John Legere. “Viacom represents the best of the best, most-popular brands on cable, so they are an amazing partner for us,” said John Legere, CEO of T-Mobile, in a statement. “TV programming has never been better, but consumers are fed up with rising costs, hidden fees, lousy customer service, non-stop BS. And Macgyvering together a bunch of subscriptions, apps and dongles isn’t much better. That’s why T-Mobile is on a mission to give consumers a better way to watch what they want, when they want." T-Mobile first announced its OTT TV service in December 2017, at the time stating that the plan was to launch in 2018 and create a product that would be a "disruptive" solution to rival services. Not much was heard about the service throughout 2018, and

T-Mobile Offering iPhone XR at No Extra Cost When Adding New Lines and Trading in Old iPhone

T-Mobile kicked off a new promotion today that lets new and existing customers get the 64GB iPhone XR at no extra cost when they add new voice lines and trade in a qualifying device. Specifically, the promotion is for up to $750 off the iPhone XR over 36 monthly bill credits at $20.84 per month. You can also put the $750 credit towards an iPhone XS or iPhone XS Max to reduce the price of the smartphones. New customers will need to activate two new lines of qualifying service, one of which needs to be used with the new device being purchased. Existing T-Mobile customers will need to activate at least one new line of qualifying service to be used with the new device. Secondly, you'll need to trade in one of the following eligible devices in good condition: iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, or iPhone 6 Plus. T-Mobile notes that this offer is available both in store nationwide and online at T-Mobile's website, but it'll only last for a limited

T-Mobile Won't Make Serious Push Into 5G Until Second Half of 2019

T-Mobile won't be making a serious push into launching and promoting its 5G network until the second half of 2019, T-Mobile CTO Neville Ray said in an interview shared by CNET today. The carrier had initially planned to promote 5G in the first half of 2019, but it is delaying that rollout because smartphones able to take advantage of its 5G network won't be available until later. Image via CNET According to Ray, T-Mobile had hoped that smartphone makers and chip manufacturers would have 5G devices ready to use the lower-band 600 megahertz spectrum that will power much of its 5G network, but that hasn't quite happened. The company instead plans to "go big" with 5G later in 2019. The 5G version of the Galaxy S10 from Samsung, which will come in April, offers millimeter wave support compatible with Verizon, AT&T, and Sprint, but not T-Mobile. T-Mobile is deploying millimeter wave, but coverage at the moment is "too minimal for the company to promote." T-Mobile is planning to use the 600MHz spectrum to power most of its 5G network because while it offers slower peak speeds, it provides better coverage than the millimeter wave spectrum that Verizon and AT&T are currently focusing on more heavily. Early 5G devices like the Galaxy S10 5G will use millimeter wave spectrum. T-Mobile plans to sell the Galaxy S10 5G, but given that its millimeter wave deployment is so limited at this time, Ray is not sure the company will promote Samsung's newest smartphone. CNET's original story suggested T-Mobile was delaying its 5G launch entirely, but Ray says that is not true.

U.S. DoJ Charges Chinese Smartphone Company Huawei With Stealing Trade Secrets and Fraud

The United States Justice Department today announced a series of criminal charges against Chinese smartphone maker Huawei for stealing trade secrets, bank fraud, wire fraud, and obstructing justice. In the first of two indictments unsealed this afternoon, the Justice Department accuses Huawei, Huawei chief financial officer Meng Wanzhou, and two affiliates of bank and wire fraud. Huawei is said to have misled a global bank and U.S. authorities about its relationship with subsidiaries Skycom and Huawei Device USA to conduct business in Iran despite sanctions, conducting millions of dollars in business. Huawei is accused of lying to the government, destroying documents, and attempting to move key Huawei employees back to China to impede the investigation. A second indictment accuses Huawei of stealing trade secrets, wire fraud, and obstructing justice for stealing robotic technology from T-Mobile U.S. for testing smartphone durability. Huawei violated confidentiality agreements with T-Mobile when it stole information on "Tappy," a T-Mobile robot designed to mimic human fingers to test smartphones back in 2012. Huawei employees secretly took photos of the robot, measured it, and stole components. T-Mobile won a $4.8 million lawsuit against Huawei in 2017 over the dispute. All in all, the U.S. filed 10 charges related to trade secrets for the T-Mobile theft and 13 charges related to sanction violations against Huawei. The U.S. is seeking the extradition of Huawei CFO Meng Wanzhou from Canada, where she was arrested in December. FBI Director Christopher Wray

T-Mobile Launches 'Caller Verified' Tool to Protect Subscribers From Scammers

T-Mobile today launched a new "Caller Verified" feature that's designed to offer its customers more protection from scammers and spammers who spoof legitimate phone calls to attempt to fool smartphone owners. Caller Verified uses the STIR and SHAKEN standards that are in place to combat illegal caller ID spoofing. Right now, T-Mobile's implementation of Caller Verified is limited. It's only available on the Samsung Galaxy Note 9 and it is limited to the T-Mobile network. On the Note 9, calls on the T-Mobile network will be "Caller Verified," with customers able to see that labeling to be sure that calls are authentic and are not coming from a scammer or spammer. T-Mobile says that it plans to make the Caller Verified feature available on more smartphones later in the year, but it is not clear if that includes Apple's devices. The feature will also work with calls coming from other carriers once other wireless providers implement STIR/SHAKEN standards. T-Mobile has other spam fighting tools including Scam ID, Scam Block, and a premium Name ID

T-Mobile to Delay Streaming TV Service Until 2019

In late 2017, T-Mobile announced plans for a "disruptive" internet TV service, set to launch at some point in 2018. T-Mobile isn't going to make that release date, however, with the rollout pushed back until 2019. According to Bloomberg, T-Mobile is delaying its TV service because the "project proved much more complex than expected." T-Mobile executives faced the difficult choice of either offering a garden-variety streaming platform - a service that lets customers watch cable channels and other content online - or waiting until next year to deliver a more groundbreaking product, the people said.When the project was announced, T-Mobile CEO John Legere made big promises about how it would disrupt the TV industry, and the high bar set by the company has made it difficult to complete the project on time. T-Mobile's TV service is built in part on its acquisition of Layer3 TV, and while John Legere has promised to "fix the pain points and bring real choice to consumers," few details about the service are available at this time. The carrier has promised to offer solutions to issues like lengthy contracts, increasing monthly bill costs, confusing bundles, and outdated user interfaces. 2019 is the prospective launch date for the service at this time, but Bloomberg's sources warned that plans could

T-Mobile Becomes Third U.S. Carrier to Offer eSIM Support on iPhone XS, XS Max, and XR

T-Mobile today announced the launch of its new T-Mobile eSIM app (via VentureBeat), designed to allow iPhone XR, XS, and XS Max users to sign up for T-Mobile as a second carrier via the eSIM feature in the newest iPhones. U.S. customers who want to try T-Mobile, existing customers that want separate lines, and people traveling to the United States can add T-Mobile as a secondary prepaid line to any iPhone XS, XS Max, or XR using the new T-Mobile app. T-Mobile is offering three different prepaid eSIM plans: T-Mobile ONE Prepaid with unlimited voice, text, and data for $70; 30 day expiry Simply Prepaid with unlimited voice, text, and 10GB of LTE data for $40; 30 day expiry Tourist Plan with 1000 minutes, unlimited text, and 2GB of LTE data for $30; 21 day expiry Adding T-Mobile as a secondary carrier on a device is as simple as downloading the T-Mobile eSIM app, entering an email address, and following the activation steps within the app. At the current time, T-Mobile is only offering prepaid eSIM plans, but the carrier says it will also offer postpaid ongoing eSIM plans in the future. For those looking for an immediate postpaid solution to add an ongoing T-Mobile service plan as a secondary eSIM option to an iPhone, our forum members have outlined a possible solution that some users have been able to get working. The eSIM, or digital SIM, is designed to let new iPhone users activate a cellular plan from a carrier without the need to use a physical SIM card. With eSIM support, dual-SIM functionality is available on the iPhone XR, XS, and XS

Apple's 2018 iPhones Support T-Mobile's 600MHz LTE Spectrum for Improved LTE Performance

The iPhone XS, XS Max, and iPhone XR are the first iPhones to support T-Mobile's 600 MHz LTE spectrum (aka Band 71), according to T-Mobile CEO John Legere. Band 71 is listed as a supported option on the Tech Specs pages for both the iPhone XS and the iPhone XR. Apple additionally says its new devices support the most LTE bands ever in an iPhone. T-Mobile purchased the 600 MHz spectrum in an FCC auction in April 2017 and shortly after announced plans to use the spectrum to improve its network in rural America. By the time T-Mobile announced its plans for the rollout of the 600 MHz spectrum, the hardware for the iPhone X, iPhone 8, and 8 Plus was already secured, giving Apple no time to build in support. T-Mobile in August 2017 activated the first 600 MHz site in Cheyenne, Wyoming, and has since expanded it to 1,254 cities across 36 states, including Puerto Rico, which means many T-Mobile customers who purchase the iPhone XS, XS Max, or XR will benefit from the improved coverage. According to T-Mobile, the 600 MHz spectrum adds increased building penetration and covers greater distances. When used in metro areas, it improves in-building coverage, and in rural areas, it improves the company's LTE footprint. Of course we’re going to carry the new iPhones!! BEST PART?! They are the first iPhones ever to INCLUDE our 600MHz Extended Range LTE!! That means your new #iPhone will have the best coverage and network experience of any @TMobile iPhone, EVER! #AppleEvent— John Legere (@JohnLegere) September 12, 2018 Other smartphones that offer 600 MHz support

FCC to Take More Time to Review Merger Between Sprint and T-Mobile

The United States Federal Communications Commission today informed T-Mobile and Sprint [PDF] that it needs more time to review the proposed merger between the two companies before making a final decision on approval. According to the FCC, it is pausing the informal 180-day transaction clock to allow for "thorough staff and third-party review" of newly submitted and anticipated business documents. Sprint and T-Mobile on September 5 submitted a revised network engineering model that's "significantly larger and more complex," which the FCC needs to look over. The two companies also did not provide the FCC with documentation on a "Build 9" business model until September 5, so that's also something the FCC needs to review, and T-Mobile is also planning to offer up additional economic modeling documents. The FCC says that the 180-day clock will remain stopped until T-Mobile and Sprint have completed the record "on which they intend to rely" and a reasonable amount of time has passed to allow the FCC and third-parties to look over the documentation. Sprint and T-Mobile officially reached a merger agreement back in late April, so the original 180-day review period was set to end in October. The FCC aims to complete applications for license transfers relating to complex mergers within an informal 180 day period, but warns that some application review periods can exceed 180 days. If the T-Mobile and Sprint merger is ultimately approved by regulators, two of the four major carriers in the United States will combine into one single entity. T-Mobile and Sprint combined

T-Mobile Partners With Apple to Launch iPhone and iPad Leasing Program for Businesses

T-Mobile today launched a new iPhone and iPad leasing program for businesses in partnership with Apple's Financial Services. Under the program, qualifying business accounts activating 25 or more lines with T-Mobile can lease iPhone and iPad models with no upfront costs, and lower monthly installments versus purchasing the devices outright. By leasing instead of owning, businesses pay only for their usage of the devices, with the option to upgrade to the latest models each year. For example, businesses can get an iPhone 8 for as low as $18 per month. Paired with unlimited talk, text, and data through T-Mobile ONE for $25 per month, the monthly out of pocket cost is as low as $43 per line. In addition, while purchasing devices upfront or through a financing plan is a capital expenditure, leasing devices over 24 months through Apple can move the cost to an operating expense for financial flexibility. For a limited time, T-Mobile says it will cover the first $100 of every iPhone and iPad leased through the program. Businesses can sign up for the program, and learn more, on T-Mobile's enterprise website.

Apple Online Store Security Flaw Exposed PINs of T-Mobile Customers

A security flaw in Apple's online store exposed the account PINs of more than 72 million T-Mobile customers, reports BuzzFeed News. The vulnerability was discovered by security researchers Phobia and Nicholas "Convict" Ceraolo, who also found a similar flaw in the website for phone insurance company Asurion that exposed AT&T account PINs. Both Apple and Asurion fixed the website flaws that left the PINs vulnerable after learning about them from BuzzFeed News. Apple opted not to provide further comment on the situation, but told BuzzFeed News that it is "very grateful to the researchers who found the flaw." The page on Apple's site that let hackers brute force PINs, via BuzzFeed News PINs, or passcodes, are numbers that are used as an additional account security measure by many carriers in the United States. Mobile device PINs are typically a last line of defense for a cellular account as both carrier websites and support staff will ask for the PIN for confirmation before making account changes. SIM hacking, which uses social engineering to get carrier support staff to transfer a person's phone number to a new SIM, has become increasingly prevalent due to the number of accounts (bank, email, social media, etc.) that are tied to a person's phone number. A PIN is used as a defense mechanism against SIM hacking, which means exposed PINs can be particularly dangerous. Accessing the T-Mobile PINs on Apple's website involved a brute force attack where a hacker used software to input multiple different numeric combinations to guess the proper one. As BuzzFeed

T-Mobile Discloses Recent Security Breach Impacting 2M Customers, No Financial Data Compromised

T-Mobile and its subsidiary MetroPCS today disclosed a recent incident where hackers gained "unauthorized access to certain information" of its customers, which the companies have already reported to the police and shut down. The security breach occurred earlier this week on Monday, August 20, and affected two million customers (via Motherboard). T-Mobile promises that no financial data, credit card information, social security numbers, or passwords were compromised in the breach. However, "some of your personal information may have been exposed," the company states in the letter shared online, including one or more of the following: name, billing zip code, phone number, email address, account number, and account type (prepaid or postpaid). A T-Mobile spokesperson says that the security breach affected "slightly less than" three percent of its 77 million customers, but did not reference a specific number. The incident reportedly happened "early in the morning" on August 20, and was perpetrated by hackers part of "an international group" that accessed T-Mobile servers through an API that "didn't contain any financial data or other very sensitive data." The intrusion was discovered by T-Mobile's cybersecurity team the same day: “We found it quickly and shut it down very fast,” the spokesperson said. The spokesperson said she couldn’t give “specifics” of the attack and did not know whether the hackers were criminals or part of a government. T-Mobile is reaching out to victims directly via text message to notify them, she said. T-Mobile is now reaching out to

T-Mobile Customers Can Now Enroll in iPhone Upgrade Program Online

T-Mobile customers are now able to enroll in the iPhone Upgrade program online, a process that used to require a visit to an Apple Store. The change is reflected in updated language in the Apple Store app, which now says that customers can join the iPhone Upgrade Program online with AT&T, Sprint, T-Mobile, or Verizon. AT&T, Verizon, and Sprint users have been able to enroll in the iPhone Upgrade Program online since the program launched, allowing for online purchases of new iPhones, but T-Mobile subscribers who wanted to upgrade to a new iPhone using the iPhone Upgrade Program could not do so online like other customers for previous iPhone launches. With this policy change, T-Mobile customers who plan to purchase a new iPhone using the iPhone Upgrade Program when the 2018 iPhones launch should be able to do so entirely online without visiting a retail store. Apple last year offered pre-approvals for the iPhone Upgrade Program, which allowed iPhone Upgrade Program customers to get through the checkout process more quickly when pre-orders kicked off. Apple is likely to offer the same pre-approval process this year, which customers of all carriers will be able to participate in. Apple also offered Trade-in kits delivered by mail last year, another option previously not available to T-Mobile users. [via Reddit]

T-Mobile Launches 'Team of Experts' Aimed at Personalizing Customer Service, Supports iMessage Business Chat

T-Mobile held a press conference today announcing a new "Team of Experts" service, which is the company's next "Un-carrier" move that's taking aim at the poor customer service performance of rivals like AT&T, Comcast, and Verizon. During the hour-long conference, T-Mobile CEO John Legere and EVP of Customer Care Callie Field explained that customer service is "the biggest pain point" in the telecom industry today. Team of Experts aims to nullify that customer frustration by introducing a tight-knit team that is dedicated solely to each individual user, and others in their city, with no robots or automated phone menus to navigate around. The company hopes to make Team of Experts feel more personal than traditional customer service, and even allows you to see a photo of your team in the T-Mobile iOS app. When you call or message T-Mobile, the company will put you straight through to a member of your team. If you open an issue and have to contact T-Mobile again, the same team will still be covering the matter, making it easy to keep track of ongoing service requests and fixes. “Team of Experts isn’t just better customer service. It’s an entirely new way of thinking about customers … one that puts your happiness at the center of everything we do,” said Callie Field, EVP of Customer Care at T-Mobile. “Some brands attempt to give high-dollar customers the kind of treatment we give everyone with Team of Experts. Because at T-Mobile, we think just being our customer makes you a rock star. Team of Experts is ‘one percenter’ treatment for the rest of us!” Team of Experts

T-Mobile Announces New 'FamilyMode' Feature for Monitoring Kids' Online Activity

T-Mobile this morning announced the launch of T-Mobile FamilyMode, a new feature that is designed to let parents monitor and control what their kids are doing on their internet-connected devices. T-Mobile FamilyMode service is available via a FamilyMode app and can also be used with an add-on device called the FamilyMode Home Base, which is designed to connect to a home's Wi-Fi system to provide access to connected devices. FamilyMode from T-Mobile will let parents manage, monitor, filter, and set time limits for a range of devices, even those that aren't connected to the T-Mobile network thanks to the Home Base. It will also provide location services for keeping track of kids. According to T-Mobile, it will work with phones, tablets, gaming consoles, laptops, smart TVs, and other Wi-Fi connected devices. T-Mobile is charging $20 for the FamilyMode Home Base and $10 a month for the FamilyMode app, which controls the FamilyMode system. The FamilyMode feature will be available to customers starting on June 29. Device monitoring and time management features to cut down on device addiction have become popular in 2018. The newest version of Google's Android operating system includes Android Dashboard for monitoring time spent on a device and setting limits, and a similar feature, Screen Time, has been included in iOS 12. Screen Time includes comprehensive monitoring of the amount of time spent using iOS devices, along with detailed parental controls and app limit features. T-Mobile isn't the first carrier to join the device monitoring trend. Verizon in