Samsung

Samsung said on Sunday it will launch its first AI virtual assistant in next year's Galaxy S8 smartphone, based on technology gained through its acquisition of Viv. Viv is the AI firm run by Dag Kittlaus, co-creator of Apple's Siri. Last month, Samsung bought Viv with the intention of allowing it to operate as an independent company, while providing Samsung with a readymade AI solution that...

The latest data from market research firm IDC shows Samsung's share of the worldwide smartphone market dropped to 20% in the third quarter -- its lowest market share since recording 19.9% in the fourth quarter of 2014. IDC estimates Samsung shipped 72.5 million smartphones in the quarter, down 13.5% compared to the estimated 83.8 million smartphones it shipped in the year-ago period. The...

Samsung has coordinated with aviation officials around the world to set up exchange booths in "high traffic" airport terminals for owners of recalled Galaxy Note 7 smartphones (via The Verge). The booths first appeared in South Korean airports, with similar exchange sites set to open across Australia and the U.S. for travelers to hand in the potentially dangerous devices. According to one ...

Samsung's Galaxy Note 7 was today banned from all airplanes and flights in the United States by the Department of Transportation, the Federal Aviation Administration, and the Pipeline and Hazardous Materials Safety Administration. It is now labeled as a "forbidden hazardous material" under the Federal Hazardous Material Regulations.Individuals who own or possess a Samsung Galaxy Note7 device may...

Samsung is offering $100 bill credit to U.S. customers caught up in its ill-fated Galaxy Note 7 recall if they're willing to stay loyal to the brand (via TechCrunch). Samsung discontinued the Note 7 earlier this week after handsets deemed safe by the company began setting on fire just like the handsets they replaced. Samsung is now offering those who choose to exchange the phone for any other...

Following confirmation that Samsung has discontinued the Galaxy Note 7 amid its well-publicized fire-catching problems, the company today gave the first indication of how much the move will cost it for the third quarter of 2016. In a report by Bloomberg, Samsung is said to have cut its third quarter operating profit by $2.3 billion and adjusted profit expectations from 7.8 trillion won ($6.9...

Samsung is likely to permanently stop selling its Galaxy Note 7 smartphones following the latest halt of sales and production, according to reports on Tuesday. Samsung halted sales and paused production of the Note 7 smartphones in the last 24 hours and told owners to power down the devices while it investigates reports of fires, fueling expectations the tech giant will scrap the flagship...

Samsung today announced that it is officially asking its global partners to cease all sales and exchanges of the Galaxy Note 7 while it further investigates claims of ongoing safety issues with replacement devices. As of last week, there have been several reports from customers who had their replacement Galaxy Note 7 smartphones, which were deemed safe by Samsung, catch on fire. The devices...

Nearly six years after the legal battle over smartphone design similarities began between Apple and Samsung, the two companies are now about to take the case to the United States Supreme Court on Tuesday, October 11. At stake is the outcome of how much of a combined $548 million patent infringement ruling Samsung will be required to pay to Apple (via Bloomberg). That amount is taken from...

Samsung has halted production of its beleaguered Galaxy Note 7 smartphone after several replacement handsets reportedly caught fire and ended up with at least one person in a hospital. On Monday, an official at a supplier for Samsung informed Korean Yonhap news agency of the decision, which is said to have been made in coordination with consumer safety regulators from South Korea, the United...

AT&T is considering stopping all sales and replacements of the Samsung Galaxy Note 7 due to ongoing safety issues, reports Bloomberg. Citing a person "familiar with the situation," Bloomberg says AT&T may halt sales as soon as today. AT&T, Verizon, T-Mobile, and Sprint have all started allowing customers to exchange their Galaxy Note 7 devices for different smartphones such as the iPhone 7,...

The U.S. Court of Appeals for the Federal Circuit has reinstated Apple's $119.6 million award in a longstanding patent lawsuit with Samsung, after eight of twelve judges ruled it was wrong to throw out the verdict in February.The bulk of the award, $98.7 million, was for the detection patent that the earlier panel said wasn’t infringed. The February decision also said the other two patents were ...

Samsung announced strong third-quarter earnings guidance to investors on Friday despite its exploding smartphone woes, thanks in part to the company's component and display panel business. The Korean technology firm said it expects to earn $7 billion in operating profit for the three months ended September 30 – a 5.5 percent improvement from a year earlier – in a quarter that includes...

Over the past few weeks, Samsung has been replacing recalled Galaxy Note 7 smartphones that have faulty exploding batteries with new devices, but an incident today suggests the South Korean company's smartphone woes aren't over. A Southwest flight from Louisville to Baltimore was today evacuated just before it pulled out of the gate because a Samsung Galaxy Note 7 smartphone started smoking....

Samsung today issued a statement confirming that more than one million of its Galaxy Note 7 customers affected by reports of overheating, and sometimes explosions, are now using devices with batteries "that are not vulnerable to overheating and catching fire" (via Recode). Following the initial wave of reports, earlier in the month Samsung issued an "unprecedented" recall of 2.5 million Note 7...

The American Customer Satisfaction Index (ACSI) today released its latest results on U.S. consumer satisfaction in the personal computer industry, including tablets, with Apple narrowly topping the charts for the thirteenth consecutive year. Apple maintained its year-ago score of 84 out of 100 in the survey, consisting of interviews with 3,500 customers chosen at random and contacted via email ...

Samsung pushed suppliers to meet tighter deadlines for an earlier launch of the ill-fated Galaxy Note 7 after hearing that the iPhone 7 would have no major design changes, according to a new report published today. The Bloomberg report cites multiple sources indicating that executives at Samsung saw rumors of Apple's apparent lack of innovation this year as an opportunity, and quickly...

Amid a global recall of its Galaxy Note 7 smartphones which have been identified as a potential fire hazard, Samsung has taken the unusual step of directly addressing customers in a video message posted on its website. In the video, Samsung America president and COO Tim Baxter admits that "we did not meet the standard of excellence that you expect and deserve". Samsung America president ...

Samsung has urged customers to stop using its Galaxy Note 7 smartphones immediately and return them for exchange as soon as possible, after more reports of the handsets catching fire emerged. "We are asking users to power down their Galaxy Note 7's and exchange them as soon as possible," said Koh Dong-jin, Samsung's mobile president. "We are expediting replacement devices so that they can be...

Just a week ahead of Apple's planned September 7 event, Samsung today unveiled its latest smart watch, the Gear S3. Samsung's newest wearable device comes in two varieties - a "Classic" model with Bluetooth and Wi-Fi and "Frontier" model that features LTE support. GPS, a new feature, is built into each model. An always-on Super AMOLED display is included and with LTE, the Frontier model,...