Galaxy Note 7

By MacRumors Staff

Galaxy Note 7 Articles

Samsung Releasing Refurbished Note 7 Devices as 'Fandom Edition' in South Korea

Wednesday June 28, 2017 8:05 am PDT by
About ten months after the first reported cases of Galaxy Note 7 fires began circulating online, Samsung is gearing up to re-launch the smartphone "initially" only in South Korea, according to people familiar with the company's plans (via The Wall Street Journal). Referred to as the Galaxy Note 7 FE, or "Fandom Edition," the launch is said to be coming on July 7 in the country, and it'll...

Samsung 'Intent' on Continuing Note Brand Despite Note 7 Fires, Will Reveal Galaxy Note 8 in August

Tuesday June 20, 2017 5:27 am PDT by
Samsung is planning to introduce its newest smartphone, the Galaxy Note 8, sometime in the second half of August, according to people familiar with the company's plans (via Reuters). If accurate, the August announcement will come about four months after the launch of the Galaxy S8 and nearly one year since the first cases of exploding batteries in the Galaxy Note 7 were reported by users....

Galaxy S8 Preorders Were Samsung's 'Best Ever'

Monday April 24, 2017 11:00 am PDT by
Samsung's trouble with the Galaxy Note 7, which notably caused several fires due to battery troubles and led to a full recall, hasn't affected demand for its newly launched Galaxy S8 and Galaxy S8+. According to a statement released this morning by Samsung (via VentureBeat), Samsung saw 30 percent year-over-year growth in preorders compared to the Galaxy S7. While Samsung did not give specific ...

Samsung Reclaims Title of World's Largest Smartphone Maker As It Recovers From Galaxy Note7

Tuesday April 11, 2017 7:23 am PDT by
Samsung topped Apple as the world's largest smartphone maker in the first quarter, as it continues to show signs of recovery following its disastrous Galaxy Note7 recall last year, according to Taiwanese research firm TrendForce. Samsung reclaimed the number one spot with an estimated 26.1 percent market share, trailed by Apple at an estimated 16.9 percent, said TrendForce. Chinese vendor...

Samsung to Sell Refurbished Note7 Phones 'to Minimize Environmental Impact' of Recall

Tuesday March 28, 2017 3:54 am PDT by
Samsung announced on Monday that it will sell refurbished versions of its Galaxy Note7 smartphones, the model it officially discontinued last year because of fire-prone batteries. Samsung's Note 7 devices were permanently scrapped in October and recalled globally, after multiple reports of some phones self-combusting. A highly publicized in-depth investigation by the company discovered that...

Samsung Reveals Extent of Note7 Battery Fire Investigation

Monday January 23, 2017 1:26 am PST by
Samsung held a press conference on Monday in which it revealed the results of its internal investigation into why some of its Galaxy Note7 handsets set on fire. Last week, leaked reports confirmed the battery was to blame, but Samsung took pains today to explain the thoroughness of its investigation, which involved over 700 engineers and data gathered from testing 200,000 phones and 30,000 Note7...

Samsung's Official Note7 Investigation Concludes Battery Was the Cause of Fires

Monday January 16, 2017 3:32 am PST by
Samsung's investigation into what caused some Galaxy Note7 smartphones to catch fire has concluded that the battery was the main reason, according to sources who spoke to Reuters on Monday. Rumors had suggested Samsung pushed suppliers to meet tighter deadlines for an earlier launch in order to beat the iPhone 7, leading to critical oversights that led to some batteries catching fire. A person ...

U.S. Aviation Authority Lifts Note7 Warning as Samsung Prepares to Relaunch Galaxy Brand

Wednesday January 11, 2017 2:08 am PST by
U.S. airlines will no longer have to make a pre-boarding notification to passengers that the Samsung Galaxy Note7 is prohibited on aircraft, it was announced yesterday. In a statement on its website, the Federal Aviation Administration said it was dropping the requirement because public awareness that the banned Note7 was a fire risk was deemed to have reached a sufficient level, thanks in...

Samsung to Reveal Results of Galaxy Note7 Fire Investigation Later This Month

Monday January 2, 2017 8:36 am PST by
Samsung will announce later this month the results of an investigation into what caused some of its Galaxy Note7 smartphones to catch fire, according to South Korean newspaper JoongAng Ilbo. Samsung launched the Galaxy Note7 in late August and, shortly after, user reports began circulating about devices that exploded or caught on fire while charging. At the time, the company said the...

iPhone 7's Lack of 'Compelling' Features Convinced Most Galaxy Note7 Owners to Stay With Samsung

Thursday December 29, 2016 4:15 am PST by
In a recent piece by The Wall Street Journal, hardware analyst Stephen Baker commented on the state of holiday sales figures for both Apple and Samsung. While many believed Apple would have it easy this season due to Samsung's Galaxy Note7 crisis, Baker said that "Apple's own lack of a wowing product this year" meant that woeful Note7 owners opted for other high-end Galaxy phones, and not the...

Verizon Decides to Support Galaxy Note7 Brick Update, But Not Until After Holidays

Friday December 16, 2016 5:51 am PST by
Verizon has announced that it will support an incoming update for potentially dangerous Galaxy Note7 devices that will effectively render the smartphones useless, after originally stating that it would not roll out the update "because of the added risk this could pose to Galaxy Note7 users that do not have another device to switch to" (via The Verge). Samsung's update is aimed at the remaining...

Samsung to Cap Note7 Battery Charging at 30% in UK as Verizon Pushes Back Against Bricking in the US

Monday December 12, 2016 5:37 am PST by
Following the announcement that all Galaxy Note7 devices in the United States will essentially be bricked through an upcoming software update, Samsung recently gave details on how it plans to address the exploding Note7 situation for users in the United Kingdom. The company won't go so far as to completely eliminate the ability to charge the Note7 in the U.K., but instead limit maximum battery...

Samsung to Brick Unreturned Galaxy Note7 Devices With Software Update

Friday December 9, 2016 7:43 am PST by
Samsung today announced that an update to its now-infamous line of Galaxy Note7 smartphones will render the remaining devices within the United States useless, as a means to further ensure the safety of its customers who still own the malfunctioning smartphone. Even though "more than 93 percent of all recalled Galaxy Note7 devices" have been returned, Samsung's December 19 update will ensure...

Samsung Runs Full-Page Ads Apologizing to Consumers for Note 7 Fiasco

Tuesday November 8, 2016 2:56 am PST by
Samsung has issued a full-page ad in three major U.S. newspapers and published an open letter on its website apologizing to its customers for the Galaxy Note 7 debacle (via The Verge). The print letter was signed by Gregory Lee, president and CEO of Samsung Electronics North America, and appeared in Monday editions of The Wall Street Journal, The New York Times, and The Washington Post. ...

Samsung Sets up Note 7 Exchange Booths in 'High Traffic' Airports

Tuesday October 18, 2016 3:51 am PDT by
Samsung has coordinated with aviation officials around the world to set up exchange booths in "high traffic" airport terminals for owners of recalled Galaxy Note 7 smartphones (via The Verge). The booths first appeared in South Korean airports, with similar exchange sites set to open across Australia and the U.S. for travelers to hand in the potentially dangerous devices. According to one ...

Samsung Offers Note 7 Recall Customers $100 in Credit to Stay Loyal

Thursday October 13, 2016 3:46 am PDT by
Samsung is offering $100 bill credit to U.S. customers caught up in its ill-fated Galaxy Note 7 recall if they're willing to stay loyal to the brand (via TechCrunch). Samsung discontinued the Note 7 earlier this week after handsets deemed safe by the company began setting on fire just like the handsets they replaced. Samsung is now offering those who choose to exchange the phone for any other...

Samsung's Note 7 Discontinuation Poised to Cost Company $2.3 Billion

Wednesday October 12, 2016 5:39 am PDT by
Following confirmation that Samsung has discontinued the Galaxy Note 7 amid its well-publicized fire-catching problems, the company today gave the first indication of how much the move will cost it for the third quarter of 2016. In a report by Bloomberg, Samsung is said to have cut its third quarter operating profit by $2.3 billion and adjusted profit expectations from 7.8 trillion won ($6.9...

Apple Shares Hit New High for 2016 as Samsung Considers Scrapping Note 7 [Update: Note 7 Officially Discontinued]

Tuesday October 11, 2016 3:29 am PDT by
Samsung is likely to permanently stop selling its Galaxy Note 7 smartphones following the latest halt of sales and production, according to reports on Tuesday. Samsung halted sales and paused production of the Note 7 smartphones in the last 24 hours and told owners to power down the devices while it investigates reports of fires, fueling expectations the tech giant will scrap the flagship...

Samsung Halts Production of Note 7 After Replacement Phones Explode [Updated]

Monday October 10, 2016 2:44 am PDT by
Samsung has halted production of its beleaguered Galaxy Note 7 smartphone after several replacement handsets reportedly caught fire and ended up with at least one person in a hospital. On Monday, an official at a supplier for Samsung informed Korean Yonhap news agency of the decision, which is said to have been made in coordination with consumer safety regulators from South Korea, the United...

Sprint Offers Customers Galaxy Note 7 Trade-In for Any Other Phone

Friday October 7, 2016 4:00 am PDT by
Sprint today became the first network to allow all of its Galaxy Note 7 customers to exchange their handset for any other type of smartphone. The change in policy comes a day after a supposedly safe replacement Galaxy Note 7 apparently set alight on a U.S. passenger plane before takeoff, causing an evacuation of the aircraft. "If a Sprint customer with a replacement Note 7 has any...