Apple Support App Now Offers More Info on Nearby Locations
Apple today updated its Apple Support app to be more useful to customers who are looking to get help from a nearby Apple retail location or authorized repair shop.
When searching for a store using the "Locations" feature in the app, there's now a Good to Know section and a Store Hours section, both of which are new.
In Good to Know, Apple lists information like accessibility options and whether a store location offers product recycling. The Store Hours shows the upcoming hours for each location on a specific date basis. Rather than just listing Monday-Sunday hours, Apple has a list for the upcoming dates, which gives up-to-date information should store hours change for an event or environmental issue.
Apple's notes for the update:
Added helpful information about nearby locations, including store hours, accessibility details, and specialty services available
Performance enhancements and bug fixes
The Apple Support app is designed to allow customers to search for help with their products, get service for issues, and check AppleCare+ status. Apple has been working to improve the app over the last several years, and there are sections for help with specific devices and services, as well as options to track service requests and get help in person.
The Apple Support app can be downloaded from the App Store for free. [Direct Link]
Popular Stories
We've still got months to go before the new iPhone 17 models come out, but a combination of dummy models and leaks have given us some insight into what we can expect in terms of camera changes.
Apple is adding new camera features, and changing the design of the camera bump for some models. You might be skeptical of dummy models, but over the years, they've proven to be a highly accurate...
In its press release for the new Pride Band today, Apple said that iOS 18.5 is "upcoming," following more than a month of beta testing.
We expect the iOS 18.5 Release Candidate to be released this week, and this should be the final beta version, barring any last-minute bugs or changes. The software update should then be released to the general public next week.
iOS 18.5 is a relatively...
Apple's former design chief Jony Ive long dreamed of an iPhone with a truly all-screen design, and his wish might finally become reality in a few more years.
The Information today cited multiple sources who said that at least one new iPhone model launching in 2027 will have a truly edge-to-edge display. The device's front camera and Face ID system would both be placed under the screen....
Apple plans to release its first foldable iPhone next year, according to several reporters and analysts who cover the company.
In his Power On newsletter today, Bloomberg's Mark Gurman said the foldable iPhone will offer two key advantages over other foldable smartphones.
First, he said the foldable iPhone will have a "nearly invisible" crease when unfolded. This means the device's...
Apple's rumored iPhone 17 Air model will have "worse" battery life compared to previous iPhone models, according to a paywalled The Information report.
In internal testing, Apple determined that the percentage of users who will be able to use the iPhone 17 Air for a full day without needing to recharge the device throughout the day will be between 60% and 70%, according to the report. For...
Apple today seeded the release candidate version of iOS 18.5 to developers and public beta testers, giving us a look at the final version of the update that will be provided to the public next week.
With the release candidate, Apple provided release notes, so we have a more complete look at the new features that are included in the update, including those that weren't found during the beta...
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
Apple today announced its 2025 Pride Collection, including a new Apple Watch band, watch face, and a matching wallpaper for the iPhone and iPad.
Ahead of Pride Month in June, Apple says its Pride Collection celebrates the strength and beauty of LGBTQ+ communities around the world.
The new Pride Edition Sport Band is now available to order on Apple.com and in the Apple Store app in 40mm,...
