Apple Now Faces 26+ Lawsuits for 'Purposefully' or 'Secretly' Slowing Down Older iPhones

Apple now faces over two dozen lawsuits around the world that either accuse the company of intentionally slowing down older iPhones, or at least of failing to disclose power management changes it made starting in iOS 10.2.1.

iphone 6s battery
The lawsuits include 24 class action complaints in the United States, with the latest two filed on Thursday by Marc Honigman and Lauri Sullivan-Stefanou in New York and Ohio respectively, according to electronic court records reviewed by MacRumors. Apple is also being sued in Israel and France.

An excerpt from Sullivan-Stefanou's complaint:

Unbeknownst to iPhone 6, iPhone 6 Plus, and iPhone 6s owners, Apple inserted code into iOS 10.2.1 that deliberately slowed down the processing performance of these phones by linking each phone's processing performance with its battery health. Absent the code inserted by Apple, the reduced battery capacity of these phones would not have negatively affected processing performance.

Many of the lawsuits demand Apple compensate all iPhone users who have experienced slowdowns, offer free battery replacements, refund customers who purchased brand new iPhones to regain maximum performance, and add info to iOS explaining how replacing an iPhone's battery can prevent slowdowns.

The legal action comes after Apple's revelation it may at times dynamically manage the maximum performance of some older iPhone models with chemically aged batteries in order to prevent the devices from unexpectedly shutting down, an issue that can be made worse by cold temperatures or a low charge.

Apple never mentioned the power management changes, which it calls a feature, when it released iOS 10.2.1 nearly a year ago. A month after the software update became available, Apple still only vaguely mentioned that it made "improvements" that resulted in a significant reduction in unexpected shutdowns.

Apple only revealed exactly what the so-called "improvements" were after Primate Labs founder John Poole visualized that some iPhone 6s and iPhone 7 devices suddenly had lower benchmark scores starting with iOS 10.2.1 and iOS 11.2 respectively despite operating at maximum performance on previous versions.

Poole's analysis was in response to a Reddit user who claimed his iPhone 6s was significantly faster after replacing the device's battery. The discussion generated over 1,000 comments, and reinforced an opinion held by some that Apple purposefully slows down older iPhones so customers buy newer ones.

Honigman's complaint, edited very slightly for clarity, echoes this opinion:

Apple's intentional degradation of the iPhone's performance through the release of iOS impacted the usability of the device. Effectively, Apple has forced the obsolescence of iPhones by secretly diminishing their performance. Thus, Apple's admission has confirmed what iPhone users have long suspected – i.e., that Apple deliberately degrades the performance of older iPhone models through iOS updates to encourage users to buy new iPhones.

Apple has since issued an apology for its lack of communication, and it has reduced the price of battery replacements to $29 for iPhone 6 and newer through the end of 2018. Apple has also promised to release an iOS update early this year that will give users more visibility into the health of their iPhone's battery.

Keep in mind that Apple is not permanently or persistently slowing down older iPhones. Even if your iPhone is affected, the performance limitations only happen intermittently, and only when the device is completing demanding tasks.

We recently answered many frequently asked questions about Apple's power management process, which can't be disabled, but can be avoided by replacing your iPhone's battery if necessary. Read our guide on how to get an iPhone's battery replaced at an Apple Store or Apple Authorized Service Provider.

Update: Yisroel Brody on Friday filed at least the 24th class action complaint against Apple in a New York district court.

Related Roundup: iPhone SE 2020
Buyer's Guide: iPhone SE (Caution)

Top Rated Comments

theheadguy Avatar
43 months ago
It's nauseating to realize how many people here said it DIDN'T HAPPEN! Countless people and posts screaming that Apple was being needlessly burned at the stake for something that literally WAS NOT HAPPENING... Yet, surprise, surprise, it was!! I think Apple even denied it at one point - surprise, surprise, they lied! Now, watch the magic of the chorus turning from it never happened to, it did happen and thank god it did! All hail TC!
Score: 114 Votes (Like | Disagree)
Supermacguy Avatar
43 months ago
So those folks are all OK with their phones instantly shutting off when they open Facebook?
Score: 71 Votes (Like | Disagree)
Jsameds Avatar
43 months ago
So those folks are all OK with their phones instantly shutting off when they open Facebook?
Didn’t used to happen. They skimped on battery quality from iPhone 6 up.
Score: 62 Votes (Like | Disagree)
indychris Avatar
43 months ago
So those folks are all OK with their phones instantly shutting off when they open Facebook?
That's just silliness. No one is okay with a phone that is randomly shutting down, but neither are most okay with their phones being forcibly SLOWED down with absolutely no explanation to the cause. Even more, many of those people INQUIRED of Apple regarding the phone performance only to be told that there was nothing wrong.

Remember VW's lawsuit about secretly altering emissions stats? Are you okay with that? What if a car company advertised a certain level of fuel performance, but as the car aged it no longer met those levels. So the next time you take your car in for an oil change, they tinker with you car and put a governor on the motor that impedes performance, but increases your mileage to their advertised standards. They don't tell you, and when you asked about a certain 'lag' as you push the accelerator, their service underwriter gets in the car, drives it, and says, "Hey, everything seems fine to me."

Are you okay with that? Consumers just want honest, upfront communication, and they are due that as a paying customer.
Score: 56 Votes (Like | Disagree)
Jsameds Avatar
43 months ago
As long as it results in better iPhones, sue away
Score: 54 Votes (Like | Disagree)
ThomasJL Avatar
43 months ago
It’s interesting what Apple considers a “feature” in their products these days (i.e., under Tim Cook’s clueless leadership). Slowing down iPhones is to the point where they are lagging is a “feature.” Removing the headphone jack (which is ubiquitous) is a feature. Removing the home button (which is faster and more ergonomic than the software swipe solutions) is a feature. Removing MagSafe from the MacBook line is a feature. Removing the most commonly used ports from the MacBook line is a feature. Removing skeuomorphic visual cues (which makes learning how to use devices far easier for the elderly and many other people who are new to smartphones and computers) is a feature.
Score: 51 Votes (Like | Disagree)

Top Stories

samsung experience 1

Samsung's 'iTest' Lets You Try a Galaxy Device on Your iPhone

Thursday April 8, 2021 12:42 pm PDT by
Samsung has launched "iTest," an interactive website experience that's designed to allow iPhone users to test out Android on a Galaxy device, or "sample the other side," as Samsung puts it. Subscribe to the MacRumors YouTube channel for more videos. The iTest website is being advertised in New Zealand, according to a MacRumors reader who came across the feature. Visiting the iTest website on...
sonny 2021 ipad mini pro dummies

Leaked Dummy Units Show iPad Mini 6 With Thick Bezels and Home Button, New iPad Pro Models

Thursday April 8, 2021 2:11 am PDT by
Rumors suggest Apple will release refreshed versions of the iPad mini and iPad Pro models in the first half of this year, potentially as soon as this month, and a new leak today has provided us with a possible preview of what to expect in terms of the devices' overall design and camera prospects. Tech leaker and Apple blogger Sonny Dickson this morning shared images on Twitter showing dummy ...
iMessage Android featured

Apple's Rationale for Not Bringing iMessage to Android Revealed in Legal Documents

Friday April 9, 2021 2:22 am PDT by
It's no secret that Apple sees iMessage as a big enough selling point to keep the service exclusive to Apple devices, however new court filings submitted by Epic Games in its ongoing lawsuit with the company reveal just how Apple executives have rationalized their decision not to develop a version of iMessage for Android. Apple clearly recognizes the power that iMessage has to keep users...
fake airpods 3

Counterfeit 'AirPods 3' Hit the Market Prior to Official Announcement

Friday April 9, 2021 2:45 am PDT by
Apple is expected to launch the third iteration of AirPods in the third quarter of this year. Rumors and reports suggest the new AirPods will feature an updated design more in line with the AirPods Pro, but lacking in "Pro" features such as active noise cancellation. Despite AirPods 3 not yet being officially announced by Apple, counterfeit products of the unreleased earbuds have already hit ...
nba tracking prompt orange

Two-Thirds of iPhone Users Expected to Block Ad Tracking

Friday April 9, 2021 7:19 am PDT by
As many as 68 percent of iPhone users are expected to deny advertisers permission to track them thanks to Apple's App Tracking Transparency feature, in what is beginning to look like a significant blow to the advertising industry (via AdWeek). With the launch of iOS 14.5, apps will have to receive explicit user permission before accessing an iPhone's advertising identifier or IDFA, which is...
iPhone 13 Battery Life Feature

DigiTimes: iPhone 13 Pro Models to Feature 120Hz ProMotion Refresh Rate and 15-20% Less Power Consumption

Friday April 9, 2021 12:52 am PDT by
The two premium "Pro" models of the upcoming iPhone 13 lineup will be equipped with a low-power LTPO display, enabling the iPhones to have a 120Hz refresh rate, according to industry sources cited by Taiwanese publication DigiTimes. According to today's paywalled report, Apple suppliers Samsung and LG Display are in the process of converting parts of their production capacity to produce LTPO ...
ipad pro and macbook pro

iPad and MacBook Production Reportedly Delayed Due to Global Chip Shortage

Thursday April 8, 2021 2:31 am PDT by
Apple is facing a global shortage of certain components for some of its MacBook and iPad models, causing the Cupertino tech giant and its suppliers to postpone production of the products, according to a new report from Nikkei Asia. According to the report, MacBook production is being hindered due to the shortage of chips mounted onto the circuit board before final assembly, which is a key...
ehric

iPhone 12 Mini Missing From Top 5 Best Selling Smartphone List of January 2021

Friday April 9, 2021 4:58 am PDT by
According to market data compiled by Counterpoint Research, Apple's smallest iPhone since the 2016 iPhone SE, the iPhone 12 mini, struggled to obtain a spot in the top five list of best-selling smartphones in January of this year. According to the market data, the iPhone 12 mini came in eighth place for the best-selling smartphone worldwide in the first month of the year. However, the iPhone ...
tmobile 5g modem

T-Mobile Launches Unlimited 5G Home Internet for $60/Month

Wednesday April 7, 2021 2:18 pm PDT by
T-Mobile today hosted an Un-carrier event where the company announced the launch of a a new 5G home internet plan, which is priced at $60 per month and offers unlimited data. The service is available to more than 30 million Americans across much of the United States, including 10 million households in rural areas not typically able to access reliable broadband. Connectivity will be either 4G ...
apple find my network

Apple Announces Find My Network With Support for Third-Party Devices

Wednesday April 7, 2021 10:06 am PDT by
Apple today announced the launch of its Find My network accessory program, which is designed to allow third-party Bluetooth devices to be tracked in the Find My app right alongside your Apple devices. According to Apple, the first accessory companies to take advantage of the new Find My integration include Belkin, Chipolo, and VanMoof, with devices set to be available beginning next week. ...