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Apple Issues Advisory Regarding Third-Party Devices Syncing With iTunes

Daring Fireball highlights a new support document from Apple addressing the issue of "unsupported third-party digital media players" syncing with iTunes. The brief document warns users that Apple does not test its software with such devices and thus their ability to sync with iTunes may be broken by future software updates.

Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple's iTunes software may no longer provide syncing functionality with non-Apple digital media players.

The new Palm Pre has received a significant amount of attention for its ability to sync with iTunes despite the lack of support from Apple. The Pre has been discovered to accomplish this feat by emulating an iPod by transmitting Apple-specific vendor and product IDs to iTunes.

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35 months ago
!pwned. A C&D would be pwnage. This here is what we call "classing up the joint".
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35 months ago
This is a typical response from Apple, I mean were people really expecting them to go out of their way to support the Pre? (This is regardless of whether they should or not.)
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35 months ago
Well deserved!

All the more reason just to stick with a better device (iPhone) , and network (AT&T) at that~~~Never having to worry about compatibility!
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35 months ago
Palm = Psystar. lmao
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35 months ago
death to palm, though i'm kicking myself for not buying their stock after their january announcement. it jumped 35% in a day to close to $5, thought i missed out, now it's almost triple that. @$^@#$%
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35 months ago
Palm is going to look at the code in each new release and just keep changing WebOS's code so that it will still work with iTunes. Then they'll distribute it as an update.
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35 months ago
Wonder who this is directed towards. :p
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35 months ago

Palm is going to look at the code in each new release and just keep changing WebOS's code so that it will still work with iTunes. Then they'll distribute it as an update.

I suspect the same as well. It'll be another messy game of catch up.
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35 months ago
Looks like a scare tactic to frighten buyers off the competition.
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35 months ago

Palm is going to look at the code in each new release and just keep changing WebOS's code so that it will still work with iTunes. Then they'll distribute it as an update.


Sucks for the pre owners who have to update their phone anytime apple says, wouldnt it be nice if your phone just worked? Oh, wait, mine does.
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