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Software Fix for MacBook Pro Trackpad Issue "Coming Soon"

Earlier this week, a number of complaints emerged about a trackpad issue found on the new MacBook Pros. PCPro.co.uk relays one customer's experience:

"Every 50 clicks, my trackpad will stop responding for five to clicks," reports one poster. "Generally this will resolve itself given a few seconds, and is not directly dependent on number of times the trackpad is clicked while unresponsive."

The problem even drew the attention of Apple according to one blogger who received a phone call from the company specifically about the issue:

He told me that Apple is researching the clicking issue. They have no resolution of it and, of course, there's not really an official acknowledgment of it, but they are checking into it because they've heard the complaint frequently.

Just yesterday, a MacRumors reader emailed a similar complaint to Steve Jobs who responded with a short but revealing email that simply stated "Software fix coming soon."

Steve Jobs has been known to reply to emails in the past and a review of the email headers found them to be consistent with Jobs' previous emails. No exact timeframe on the fix was given, but this information should provide some reassurance to those affected that it seems to be correctable with a simple software update.

Thanks to Max at StartupInterviews.com

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42 months ago
I've been noticing this too. Looking forward to the fix!
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42 months ago
I don't believe Steve Jobs replies to this kind of emails.

It's sad to see such a problem in the MB :(
Hope they realy do fix it.
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42 months ago
I always thought it had something to do with the calibration for the pad to tell the difference between a resting(?) thumb, and an intentional click. Most of the instances of failure come when I'm trying to click with the side of my thumb (doing a command+click is a good example of when that comes up), or when I'm tryng to drag by holding down the clickpad with the side of my thumb, and moving another finger.

It seems like a simple enough software problem, so I haven't been too worried about this getting fixed. It'll be refreshing when it finally does happen, though.
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42 months ago
release date would be good..
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42 months ago
What about the regular MacBook?
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42 months ago

What about the regular MacBook?


The MacBook also seems to be affected by the non-response-to-click issue (mine is). I do hope the software fix doesn't just apply to the 'Pro'.
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42 months ago
Not something you want to hear when you've just ordered a new MBP :(
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42 months ago

Not something you want to hear when you've just ordered a new MBP :(



Not something you should be surprised to hear about from a Rev. A model.
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42 months ago
It's a shame that this problem has arisen. Knowing apple though they will indeed get a fix out soon enough. It's not a particularly big issue but hey it's an issue none the less. Come On Apple!!

Oh and p.s - loving the new MBP :) :)
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42 months ago

Not something you want to hear when you've just ordered a new MBP :(



or while your waiting for it to be delivered.

is this quite a widespread issue? i'd just asume that a software issue would affect everyone
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