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iPhone Training Dates and Apple Store Preparations

As we approach June, we'll be seeing more and more tidbits about Apple and Cingular/AT&T's preparations to launch the iPhone. All evidence reinforces the expectation that Apple will be launching the iPhone in "late June" as expected.

As previously reported, iPhone support individuals are being hired. Training will reportedly begin on May 30th and will continue through June 20th. The actual launch should presumably be expected after the June 20th date.

Meanwhile, Apple Stores have begun seeing Cingular technicians visiting the store to test network (mobile) connectivity throughout the store. This move, of course, makes sense in that customers will expect good Cingular reception at the stores in which they will be buying the iPhone.

Finally, Apple appears to still be building up their core iPhone team and has advertised for an open house at their Elk Grove campus in California on May 16th. The newspaper ad reads:

We are hiring qualified people to join the iPhone team in Elk Grove. If youre looking to inspire customers with technology that empowers their lives and get your foot in the door at Apple, this is one opportunity you dont want to miss.

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62 months ago
so cingular employees come in and test the reception, but what do they do if it's bad? can they set up new cell towers?
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62 months ago
Maybe they install some kinda of reception booster??

Our store has full bars so it's no worries here.
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62 months ago
my friend works at the Cingular stone in town and he's getting training just to use the iphone. i really think apple people could should costmers how to use the phone but the Cingular people. i don't have that much faith in.
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62 months ago
fully agree. iPhone will be announced June 11th along with a ship date. Take the iTv, when :apple: announced it, along with it a ship date. If the iPhone is coming out "Late June", you should bank on having your CC ready to order on June 11th as they will start taking orders at that time and start to ship within a week after WWDC (fingers crossed)

This my friends..... IS BigAndTasty!
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62 months ago

(It’s probably safe to assume [the ad] appeared in other papers near Elk Grove.)

Yup, there was a copy in the Sac Bee as well. The link leads to: http://www.apple.com/jobs/us/sac

Your future is calling. Join the Apple team.

Apple in Elk Grove is hiring. Join the team and serve as a customer's first point of contact at a company that wins top honors for its customer service and support—and have a chance to work with some of the coolest technology on the planet.

Available job openings are:
[LIST]
[*]Telesales Representative
[*]Telesales Team Manager
[*]iPhone Personal Trainer
[*]iPhone Personal Trainer Team Manager
[/LIST]
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62 months ago
For a thing that's supposed to be so easy to use they are sure doing a lot of training...
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62 months ago

For a thing that's supposed to be so easy to use they are sure doing a lot of training...


It'll be sales training, it wont be training on how to use the device as such, but ensuring that the sales people know how to demo all the features. This is not uncommon, large companies do this when they know the sales people also sell other competeing products, educate the salesperson in every feature, make them like the product and the sales person will point a customer at that product before they point at anything else, a) because the salesperson really likes it, b) because the salesperson knows the product well and would rather demo a product he/she knows well than a product they haven't used before, i.e. salespeople want to look like they know what they are talking about.
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62 months ago
I have a friend who just got hired onto apple as an iPhone Support Member. He's moving to Austin TX on the 19th and Starts on the 29th. I'm sure there'll be a day of meet and greet, then start training the following day as reported.
Hes so freakin lucky, They pay fairly decent too. mid 30's for single guy aint bad.
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62 months ago



Meanwhile, Apple Stores have begun seeing Cingular technicians visiting the store to test network (mobile) connectivity throughout the store. This move, of course, makes sense in that customers will expect good Cingular reception at the stores in which they will be buying the iPhone.


If I were Apple, I would definitely be demoing the phone using it's wifi capabilities (which no apple store would be without currently), rather than worrying about EDGE connectivity. My current phone is a pearl (again, EDGE), and I must say, blazing data speeds is not one feature I would list for it. My understanding is that the issue is more the network, rather than the phone, though I'm willing to concede that I can't say for sure.
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62 months ago
How on earth can people vote this negative? Honestly, it's as though some people see that it says no negative votes and decide it would be nice to see their vote count. Either that or Gates and Bulmer were here!
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