15inch PowerBook Display Issues?
After complaints about white spots appearing on the most recent 15" PowerBook G4s, Apple issued a statement on the issue:.
- "The new 15-inch PowerBook has been a big hit with customers since its introduction last month. However, some customers are reporting the appearance of faint white spots on their displays after using the system for a short period of time, and Apple is investigating these reports right now. Any customers experiencing this problem should contact AppleCare."
The appearance of the spots appears to be variable, and may develop over time. According to one user, the spots may be due to "spacers" built into the LCD screen.
This extensive thread at Apple's Discussion forum documents user experiences on this topic.
Top Rated Comments
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108 months ago
Hadn't heard about these...what is "faint"? I mean, in comparison to the spots over the sleep LED on some Titaniums...
108 months ago
not that i have one, but are they going to fix it under warrenty, or is it just going to be your typical "Rev A" problem. (like my Rev A ibook having cracks around the LCD)???
108 months ago
I hope this means they will fix all first production runs with the white spotted screens.
I believe the screen just needs to have more support so it's rigid enough to resist dents and the dreaded white spots.
But it's good to see an offical statement from Apple. I don't have one of the new 15 inchers so I guess I'm lucky.
I believe the screen just needs to have more support so it's rigid enough to resist dents and the dreaded white spots.
But it's good to see an offical statement from Apple. I don't have one of the new 15 inchers so I guess I'm lucky.
108 months ago
sounds about right to me....I've got one with about four or five of those spots...here's what I've been thinking...with the Al casing, it can get impressed so that it presses onto the LCD from behind. Don't like it, but thrilled to hear apple is checking into it. :D
[edit for dumb spelling errors :rolleyes: ]
[edit for dumb spelling errors :rolleyes: ]
108 months ago
I would say since they are all under a yr old Apple should cover them under warranty.
108 months ago
My 15" PB has then and they are getting bigger. My Australian reseller says that Apple will replace the screen for me as soon as they have fixed the problem and have stocks of the replacement screens.
108 months ago
Well, I've got the spots. Not as bad as some people, but I still plan on sending it back when i can afford not to have a computer for a few weeks. Probably next summer.
No problem, though, since I'm on Applecare protection plan.
No problem, though, since I'm on Applecare protection plan.
108 months ago
I don't have the spots but it isn't comforting to hear that they could develop over time.
108 months ago
Yep. I'm in the market for one of these, but even the display model at the local apple store had them. I'll hold out a little while. I'll be ordering off the website anyway, where there is a three week wait.
Why didn't this problem crop up with the 17 or 12 inchers?
Why didn't this problem crop up with the 17 or 12 inchers?
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