Samsung

Samsung has halted production of its beleaguered Galaxy Note 7 smartphone after several replacement handsets reportedly caught fire and ended up with at least one person in a hospital. On Monday, an official at a supplier for Samsung informed Korean Yonhap news agency of the decision, which is said to have been made in coordination with consumer safety regulators from South Korea, the United...

AT&T is considering stopping all sales and replacements of the Samsung Galaxy Note 7 due to ongoing safety issues, reports Bloomberg. Citing a person "familiar with the situation," Bloomberg says AT&T may halt sales as soon as today. AT&T, Verizon, T-Mobile, and Sprint have all started allowing customers to exchange their Galaxy Note 7 devices for different smartphones such as the iPhone 7,...

The U.S. Court of Appeals for the Federal Circuit has reinstated Apple's $119.6 million award in a longstanding patent lawsuit with Samsung, after eight of twelve judges ruled it was wrong to throw out the verdict in February.The bulk of the award, $98.7 million, was for the detection patent that the earlier panel said wasn’t infringed. The February decision also said the other two patents were ...

Samsung announced strong third-quarter earnings guidance to investors on Friday despite its exploding smartphone woes, thanks in part to the company's component and display panel business. The Korean technology firm said it expects to earn $7 billion in operating profit for the three months ended September 30 – a 5.5 percent improvement from a year earlier – in a quarter that includes...

Over the past few weeks, Samsung has been replacing recalled Galaxy Note 7 smartphones that have faulty exploding batteries with new devices, but an incident today suggests the South Korean company's smartphone woes aren't over. A Southwest flight from Louisville to Baltimore was today evacuated just before it pulled out of the gate because a Samsung Galaxy Note 7 smartphone started smoking....

Samsung today issued a statement confirming that more than one million of its Galaxy Note 7 customers affected by reports of overheating, and sometimes explosions, are now using devices with batteries "that are not vulnerable to overheating and catching fire" (via Recode). Following the initial wave of reports, earlier in the month Samsung issued an "unprecedented" recall of 2.5 million Note 7...

The American Customer Satisfaction Index (ACSI) today released its latest results on U.S. consumer satisfaction in the personal computer industry, including tablets, with Apple narrowly topping the charts for the thirteenth consecutive year. Apple maintained its year-ago score of 84 out of 100 in the survey, consisting of interviews with 3,500 customers chosen at random and contacted via email ...

Samsung pushed suppliers to meet tighter deadlines for an earlier launch of the ill-fated Galaxy Note 7 after hearing that the iPhone 7 would have no major design changes, according to a new report published today. The Bloomberg report cites multiple sources indicating that executives at Samsung saw rumors of Apple's apparent lack of innovation this year as an opportunity, and quickly...

Amid a global recall of its Galaxy Note 7 smartphones which have been identified as a potential fire hazard, Samsung has taken the unusual step of directly addressing customers in a video message posted on its website. In the video, Samsung America president and COO Tim Baxter admits that "we did not meet the standard of excellence that you expect and deserve". Samsung America president ...

Samsung has urged customers to stop using its Galaxy Note 7 smartphones immediately and return them for exchange as soon as possible, after more reports of the handsets catching fire emerged. "We are asking users to power down their Galaxy Note 7's and exchange them as soon as possible," said Koh Dong-jin, Samsung's mobile president. "We are expediting replacement devices so that they can be...

Just a week ahead of Apple's planned September 7 event, Samsung today unveiled its latest smart watch, the Gear S3. Samsung's newest wearable device comes in two varieties - a "Classic" model with Bluetooth and Wi-Fi and "Frontier" model that features LTE support. GPS, a new feature, is built into each model. An always-on Super AMOLED display is included and with LTE, the Frontier model,...

Over the weekend, Samsung announced plans to shut down its Milk music streaming service in the United States, more than two years after it first launched. Milk Music, powered by Slacker Radio, was never able to compete with more popular music streaming services like Pandora, Spotify, and Apple Music. As of September 22nd 2016, Milk Music will no longer be available. Samsung is encouraging...

Samsung is planning to launch a new program selling refurbished used versions of its smartphones as early as next year, according to sources who spoke to Reuters. The Korean tech firm is seeking ways to sustain its earnings after the company posted its best profits for two years following a restructuring of its mobile lineup. With the smartphone market plateauing, Samsung hopes that selling...

In a recent patent filing detailing smart watch band swapping mechanisms, Samsung appears to have cut some corners and borrowed a few familiar looking images from Apple. The South Korean company’s patent application for a “Wearable Device” features several design drawings of the Apple Watch that appear to be based on Apple Watch marketing materials and images, as was discovered by Patently...

Calvin Klein, Dieter Rams, Norman Foster, and over 100 of the world's leading design professionals have filed a lengthy amicus brief [PDF] in support of Apple in an over five year old patent lawsuit against rival Samsung. Apple was awarded nearly $1 billion in damages in 2012 after Samsung was found to have copied the "look and feel" of the iPhone, but a significant part of the decision was rev...

At an event in New York today, Samsung unveiled several new products, including its latest smartphone, the Galaxy Note7. When showing off the phone's features, Samsung execs made it a point to mock Apple and the upcoming iPhone 7, which rumors suggest will not include a headphone jack. While on stage describing the new Galaxy Note7, Samsung marketing VP Justin Denison made sure to point out...

Samsung today hosted a media event in New York City, where it introduced the all-new Galaxy Note7 with an updated S Pen, a new Gear VR headset powered by Oculus, and the Gear 360 camera. All three products will be available in the United States on August 19, with pre-orders starting tomorrow. The 5.7-inch Galaxy Note7 adopts several design and hardware features of the Galaxy S7 and S7 edge, ...

Apple has urged the U.S. Supreme Court to rule against Samsung's request to send a longstanding patent lawsuit between the two companies back to lower court for further proceedings, reports Reuters. Apple told the court that its South Korean rival has "no evidence" that design patent damages should be based on anything less than the value of an entire smartphone, according to court documents...

The latest data from market research firm IDC reveals that Samsung shipped nearly twice as many smartphones as Apple in the fiscal third quarter. Android-based Galaxy smartphone shipments totaled an estimated 77 million, compared to 40.4 million iPhones, during the three-month period that ended in late June. For Apple, the fiscal third quarter is seasonally its lowest of the year. Samsung...

Samsung reported its best earning results in two years on Thursday as the company's Galaxy S7 phones outperformed all expectations, despite slowing growth in the overall smartphone industry (via The New York Times). The South Korean company announced a 8.14 trillion won ($7.22 billion) operating profit on revenue of 50.94 trillion won ($45.2 billion), up 18 percent from the previous year. ...