AT&T Considering Halting All Samsung Galaxy Note 7 Sales and Replacements

AT&T is considering stopping all sales and replacements of the Samsung Galaxy Note 7 due to ongoing safety issues, reports Bloomberg. Citing a person "familiar with the situation," Bloomberg says AT&T may halt sales as soon as today.

AT&T, Verizon, T-Mobile, and Sprint have all started allowing customers to exchange their Galaxy Note 7 devices for different smartphones such as the iPhone 7, but AT&T's full sales ban would go one step further, seeing the company cease offering "safe" replacement devices altogether.

Samsung first issued a recall of the Galaxy Note 7 in early September following dozens of reports of overheating, leading to batteries that explode and catch on fire. Many people who purchased a Galaxy Note 7 have reported injuries and property damage.


While Samsung has replaced more than one million Galaxy Note 7 devices with versions that are said to have batteries that are "not vulnerable to overheating and catching fire," at least one report suggests the replacement devices are also prone to problems.

Earlier this week, a Southwest flight from Louisville to Baltimore was evacuated after a Galaxy Note 7 started smoking and caught fire, unusual because the device in question was a replacement smartphone that had been deemed safe by Samsung. Federal regulators are investigating the incident, which has reignited fears about Samsung devices.

According to rumors, Samsung rushed the Galaxy Note 7 into production in an effort to outshine Apple after hearing that the iPhone 7 would not feature major design changes. Suppliers were pushed to meet tighter deadlines for an earlier launch, which potentially led to critical oversights and has ended up costing Samsung millions in recall fees and replacements.

All customers who purchased a Galaxy Note 7 from one of the four major carriers can replace it with a different device, including those who have already exchanged their faulty Note 7 smartphones for versions that Samsung has declared safe.

Tags: Samsung, AT&T

Top Rated Comments

nfl46 Avatar
73 months ago
As I said, the Note 7 is DONE. Give it a month or so, all air carriers are going to ban it from being on their planes.
Score: 43 Votes (Like | Disagree)
Andres Cantu Avatar
73 months ago
Samsung better enjoy the good quarter while it can, the next one won't be so pretty!
Score: 37 Votes (Like | Disagree)
jerry16 Avatar
73 months ago
just when you thought it couldn't get worse.. really doesn't get much worse than a fire on an airplane
Score: 36 Votes (Like | Disagree)
gleepskip Avatar
73 months ago
This seems so reactionary. The worst that could happen is a few hundred innocent people get killed. Let people have their Android phones, AT&T! /s

Seriously - why has it taken so long to get these LITERAL bombs off the market? This is enough to prevent me to ever consider another Samsung product in the future. It should have been mass recalled weeks ago -- and never put back on the market.
Score: 31 Votes (Like | Disagree)
Rob_2811 Avatar
73 months ago
They just need to kill this device now, surely nobody wants to buy a Note 7 at this point ?
Score: 30 Votes (Like | Disagree)
foxconn Avatar
73 months ago
As I said, the Note 7 is DONE. Give it a month or so, all air carriers are going to ban it from being on their planes.
as someone who used to work for the TSA, it is nearly impossible for us to stop phones from entering an aircraft. almost everyone travels with a phone and we can't search every bag to see if they have a note 7.

all cell phones look similar on an x-ray image.
Score: 24 Votes (Like | Disagree)

Popular Stories

apple ar headset concept 1

Apple's Headset Said to Feature 14 Cameras Enabling Lifelike Avatars, Jony Ive Has Remained Involved With Design

Friday May 20, 2022 6:50 am PDT by
Earlier this week, The Information's Wayne Ma outlined struggles that Apple has faced during the development of its long-rumored AR/VR headset. Now, in a follow-up report, he has shared several additional details about the wearable device. Apple headset render created by Ian Zelbo based on The Information reporting For starters, one of the headset's marquee features is said to be lifelike...
iPhone 14 Purple Lineup Feature

Will the iPhone 14 Be a Disappointment?

Saturday May 21, 2022 9:00 am PDT by
With around four months to go before Apple is expected to unveil the iPhone 14 lineup, the overwhelming majority of rumors related to the new devices so far have focused on the iPhone 14 Pro, rather than the standard iPhone 14 – leading to questions about how different the iPhone 14 will actually be from its predecessor, the iPhone 13. The iPhone 14 Pro and iPhone 14 Pro Max are expected...
sony headphones 1

Sony's New WH-1000XM5 Headphones vs. Apple's AirPods Max

Friday May 20, 2022 12:18 pm PDT by
Sony this week came out with an updated version of its popular over-ear noise canceling headphones, so we picked up a pair to compare them to the AirPods Max to see which headphones are better and whether it's worth buying the $400 WH-1000XM5 from Sony over Apple's $549 AirPods Max. Subscribe to the MacRumors YouTube channel for more videos. First of all, the AirPods Max win out when it comes ...
studio display 3

Apple's Rumored 27-Inch Mini-LED Display Now Said to Launch in October

Friday May 20, 2022 8:07 am PDT by
Apple now plans to release a new 27-inch display with mini-LED backlighting in October due to the Shanghai lockdown, which has resulted in production of the display being delayed, according to display industry consultant Ross Young. In a tweet, Young said Apple is in the process of moving production of the display from Quanta Computer to a different supplier and/or location, resulting in a...
HomePodandMini feature green

Kuo: Apple to Release New HomePod in Late 2022 or Early 2023

Friday May 20, 2022 8:55 am PDT by
Apple is working on an updated version of the HomePod that could come in the fourth quarter of 2022 or the first quarter of 2023, according to Apple analyst Ming-Chi Kuo. Kuo says that there "may not be much innovation in hardware design" for the new HomePod, and there is no word on what size the device will be and if it will be a HomePod mini successor or a larger speaker. Apple would ...
airtag purple

Best Apple Deals of the Week: Save on AirTag, AirPods 3, and iPads

Friday May 20, 2022 8:01 am PDT by
Solid markdowns on the AirTag, AirPods 3, and a few iPad models were introduced this week, and below you'll find all of the best deals of the past few days that are still available to purchase. AirTag Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. What's the...