Apple Store

Apple is doubling down on its efforts to comfort retail employees and dampen any possible resurgence of active unionization in its 270+ stores by downplaying the significance of Apple Towson Town Center as the first store to unionize. According to employees who were present in recent meetings, Apple is making a "grass is not greener on the other side" argument even before the Apple Towson union...

Apple will pay $30.5 million to settle a long-running lawsuit over employee bag checks, reports Bloomberg Law. Apple initially agreed to the sum in November 2021, and now a judge has given final approval to the settlement amount. The class action lawsuit involves 14,683 California employees who were subjected to off-the-clock bag searches between July 25, 2009 and August 10, 2015. Apple was...

Apple today updated its online store to offer several new Mophie products, including the Powerstation Pro, GaN 120W Charger, and multiple car chargers. Priced at $150, the Mophie Powerstation Pro offers 20,000mAh for charging iPhones, iPads, and other Apple devices. It offers up to 45W, so it is able to charge a MacBook Air, plus it can fast charge the iPhone and the iPad. There are dual...

Apple Stores and Apple Authorized Service Providers have a new tool in their arsenal to determine if a customer's iPhone is unexpectedly restarting. When a customer with an iPhone 11 or newer indicates their device is unexpectedly restarting, Apple Stores and Apple Authorized Service Providers can run a new "System Stability" diagnostic tool, which will evaluate the device's analytics logs...

Apple's online store is currently down in some countries, including the United States, Canada, Australia, France, Germany, Italy, Spain, the United Kingdom, and more. The downtime is not worldwide, with the store still operational in some other countries. "We're making updates to the Apple Store," the store page says, as usual when there is downtime. Apple advises customers to "check back...

Apple has once again delayed the opening of its first physical retail store in India, The Economic Times reports. The store was originally planned to open in 2021, but the global health crisis and economic uncertainty forced Apple to delay the opening. Now, Apple has decided to delay the launch until early 2023, with today's report saying the company is aiming for a launch between the...

Apple today shared a preview of its new Brompton Road store in London, which opens to the public this Thursday, July 28 at 4 p.m. local time. Apple Brompton Road is the first Apple Store in the UK with a dedicated Apple Pickup area for customers to pick up their products ordered on Apple's online store. Apple has rolled out a dedicated pickup area in a handful of stores since late 2021,...

Apple Store enthusiast and creative extraordinaire Michael Steeber today announced the launch of The Apple Store Time Machine, a new interactive Mac app that lets you "travel back in time" and revisit four iconic Apple Stores on their grand opening days. "The Apple Store Time Machine is a celebration of the places and products that have shaped our lives for more than twenty years," said...

Delivery startup Enjoy today filed for Chapter 11 bankruptcy, according to a filing with the Securities and Exchange Commission (SEC), less than one year after raising over $250 million in growth capital and going public on the stock market. Founded by Apple's former retail chief Ron Johnson, Enjoy provided what it called a "commerce-at-home experience" with at-home delivery and setup of...

U.S. President Joe Biden this morning said that he was "proud" of Apple employees in Maryland who voted to unionize over the weekend, reports Reuters. Though other Apple retail locations have been discussing unionization, the Maryland employees are the first Apple retail workers to unionize in the United States. "Workers have a right to determine under what condition they are going to work...

Apple is planning to make employee schedules at retail locations more flexible in an attempt to improve working conditions, reports Bloomberg. The changes come as employees in some Apple stores have been working toward unionization. Going forward, Apple will make sure that there are at least 12 hours in between each shift an employee must take on, up from the current 10 hour minimum....

Apple in February unveiled a new "Tap to Pay on iPhone" feature that will allow compatible iPhones to accept payments via Apple Pay, contactless credit and debit cards, and other digital wallets, with no additional hardware required. Apple began testing the feature at its Apple Park Visitor Center earlier this month, and now Bloomberg's Mark Gurman has tweeted that the feature will begin...

Apple today announced that its in-store "Creative Studios" initiative will be expanding to seven additional cities around the world this year, including Nashville, Miami, Berlin, Milan, Taipei, Tokyo, and Sydney. The program will also return for its second year in Chicago, Washington, D.C., New York City, London, Paris, Bangkok, and Beijing. Apple said the initiative is designed to "support...

Apple retail employees at around 100 stores will need to go back to wearing a mask while working, according to Bloomberg's Mark Gurman. Apple is mandating masks for employees again due to a rising number of COVID cases across the United States. Customers who visit an Apple Store are not required to wear a mask at this time, but Apple is continuing to recommend masks for all ‌Apple Store‌...

Apple has slowed down on filling technical support or "Genius" roles at some of its retail stores, according to a report from Bloomberg. Employees at some locations have been informed that Genius positions will not be filled after the departures of people who previously filled those roles. Bloomberg cites reports from several retail workers, who have suggested that Apple's lack of hiring...

Apple this week announced that its largest retail store in South Korea will be opening soon in the Myeongdong neighborhood of Seoul. Apple Myeongdong will hold its grand opening on Saturday, April 9 at 10 a.m. local time. Due to the pandemic, attending the opening will require a reservation, which can be placed through Apple's website starting Thursday, April 7 at 8 a.m. local time. To...

Apple Stores and Apple Authorized Service Providers will now be alerted if an iPhone has been reported as missing in the GSMA Device Registry when a customer brings in the device to be serviced, according to an internal memo obtained by MacRumors. If an Apple technician sees a message in their internal MobileGenius or GSX systems indicating that the device has been reported as missing, they...

Over a decade has passed since rumors first surfaced about Apple's interest in opening a flagship retail store at one of Canada's busiest intersections, but the plans might be abandoned due to a legal battle between Apple and a real estate developer. The Globe and Mail this week reported that Apple has sued Mizrahi Developments to terminate its lease at the developer's long-planned...

Every product that Apple announced at its "Peek Performance" event is now available for same-day pickup at select Apple Stores in the United States, including the Mac Studio, Studio Display, new iPhone SE, new iPad Air, and green iPhone 13 models. The two standard configurations of the Mac Studio with an M1 Max chip for $1,999 or an M1 Ultra chip for $3,999 are available for pickup at some...

Apple is planning to drop its mask requirements for retail and corporate employees in the United States due to a decline in Covid-19 cases and a relaxation of local mandates, reports Bloomberg. For vaccinated corporate employees, masks are now optional in regions where local indoor mask mandates have ended. Retail staff in a small number of locations have also been informed that masks will...