Joe Rossignol

Joe joined MacRumors in January 2015, and is now a Senior Reporter. Based out of Stoney Creek, Canada, he has been writing about Apple since 2008, with a focus on breaking news coverage.

Joe Rossignol's Articles

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Target Says Apple Watch Series 2 Orders Will be Delayed, Offers $50 Gift Card to Affected Customers

Friday September 16, 2016 7:42 am PDT by
Following in the footsteps of Best Buy, Target has emailed customers that pre-ordered the Apple Watch Series 2 today to inform them that orders may not be delivered by the original date promised upon checkout. Target said it is experiencing delays in receiving Apple Watch Series 2 models from Apple, adding that it will expedite all orders as inventory becomes available to get customers their...
iphone7 plus jetblack select 2016

Apple Not Accepting Returns or Exchanges in Hong Kong

Thursday September 15, 2016 11:57 pm PDT by
Apple updated its purchase policy for Hong Kong today to reflect that all Apple and Beats products purchased at its retail stores in the region cannot be returned or exchanged. The exact reason for Apple suddenly disallowing returns and exchanges at its five Hong Kong retail locations, and whether it is a temporary move, remains unclear at this time. Apple previously allowed customers in...
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Apple Pays $118 Million Tax Bill in Japan After Underreporting Profits

Thursday September 15, 2016 10:42 pm PDT by
Apple has paid some 12 billion yen ($118 million) to Japan after underreporting income in the country, according to broadcaster NHK (via Reuters). The company has yet to comment on the matter. Japanese tax authorities determined that Apple failed to pay withholding taxes on profits it earned from subscribers in Japan and shifted to its Irish subsidiary to pay for software licensing.The Tokyo...
apple watch series 2 teardown

Apple Watch Series 2 Teardown Shows Larger Battery and Swimproof Design

Thursday September 15, 2016 10:03 pm PDT by
iFixit has published a work-in-progress Apple Watch Series 2 teardown that reveals a 273 mAh battery in the 38mm model, which is 33% larger than the 205 mAh battery in the original 38mm Apple Watch. However, battery life is equal to Series 1 models, likely because of the additions of a GPS and brighter display. The teardown says the Apple Watch Series 2's adhesive is "much stronger" than...
iphone 7 plus teardown

iPhone 7 Plus Teardown Confirms Longer-Lasting 2,900 mAh Battery and 3GB of RAM

Thursday September 15, 2016 8:19 pm PDT by
iFixit has published a work-in-progress iPhone 7 Plus teardown that provides a closer look at the smartphone's internal components, including the battery, display, cameras, logic board, and Taptic Engine for the new pressure-sensitive Home button. Interestingly, the smartphone now opens to it side rather than to the top. iFixit said the adhesive strip sealing the iPhone 7 Plus is...
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iPhone 7 Plus, 128GB, and Black Models Prove Most Popular With Pre-Order Customers

Thursday September 15, 2016 6:38 pm PDT by
Slice Intelligence has shared new data that suggests the iPhone 7 Plus has outsold the iPhone 7 in the United States, marking the first time Plus-sized iPhones have proven more popular than 4.7-inch models, based on e-receipt data from nearly 32,000 customers who belong to the research firm's panel. The data shows that, in the first 48 hours of availability, 55 percent of customers ordered...
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Apple's First Walk-In Customers Leave With iPhone 7 Instead of iPhone 7 Plus, But Get Free $100 Gift Cards

Thursday September 15, 2016 5:09 pm PDT by
Five students from Sydney, Australia, namely Bishoy Behman, Mazen Kourouche, Marcus Barsoum, Matthew Alvarez, and Paul Behman, were the first customers in the world to walk out of an Apple retail store with an all-new iPhone today, although without the specific model they had been hoping for. The students had been taking turns waiting since Wednesday morning local time for the chance to...
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Apple's First Mexican Store and Sixth Hong Kong Store Open Next Week

Thursday September 15, 2016 9:55 am PDT by
Apple has announced that its first retail store in Mexico, located at the Centro Santa Fe shopping mall in Mexico City, will open on Saturday, September 24 at 11:00 a.m. local time. Apple's sixth retail store in Hong Kong, located at the apm shopping mall, also opens on Thursday, September 22 at 11:00 a.m. local time. Reforma Gadgets via Twitter Apple is celebrating the opening of its first...
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Apple's iPhone 7 Smart Battery Case Offers 26% More Charge Than iPhone 6s Version

Thursday September 15, 2016 8:24 am PDT by
As customers around the world begin receiving Apple's iPhone 7 Smart Battery Case, it has now been confirmed that the charging case is rated for 2,365 mAh, a 26% increase over the iPhone 6s Smart Battery Case's 1,877 mAh rating. Chinese technical certifications revealed that the iPhone 7 likely has a larger 1,960 mAh battery, as previously rumored, meaning Apple's Smart Battery Case can...
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iOS 10 Carrier Updates Causing Issues for T-Mobile Users in U.S., Telstra Users in Australia

Thursday September 15, 2016 6:50 am PDT by
The combination of upgrading to iOS 10 and installing the latest carrier updates appears to be causing issues for some T-Mobile and Telstra customers in the United States and Australia respectively, crowdsourced information suggests. A number of T-Mobile and MetroPCS customers claim that once their iPhone loses service temporarily, the device is unable to reestablish a cellular connection...
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Pandora Confirms its Apple Music Competitor Launches Later This Year

Thursday September 15, 2016 5:52 am PDT by
Pandora has introduced Pandora Plus, a new ad-free subscription service that builds upon Pandora One with unlimited song skips and replays and a new predictive offline mode for $4.99 per month. Meanwhile, users of its existing ad-supported tier will gain the ability to skip more songs and replay songs by watching video ads. The new predictive offline mode automatically detects when you lose...
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Spotify Reaches Over 40 Million Paying Subscribers, Continues to Outpace Apple Music

Wednesday September 14, 2016 8:29 am PDT by
Spotify has announced that it now has over 40 million paying subscribers as of this month, meaning that it has added some 10 million subscribers since March. Spotify remains the most popular streaming music service worldwide, and its new subscriber growth continues to outpace its biggest rival, Apple Music. Spotify founder and CEO Daniel Ek hinted about the milestone in a tweet earlier...
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Tim Cook Says Augmented Reality is 'Larger' Than Virtual Reality

Wednesday September 14, 2016 7:12 am PDT by
Apple CEO Tim Cook continued his New York City tour this week with a wide-ranging Good Morning America interview about the iPhone 7, AirPods, virtual reality, and other topics. A teaser of the interview was first shared yesterday. On the subject of virtual reality, Cook said that augmented reality is actually the "larger of the two," because it allows people to "be very present" while using...
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Apple Makes More iPhone 7 and iPhone 7 Plus Stock Available to Upgrade Program Members

Wednesday September 14, 2016 6:28 am PDT by
Last week, a number of customers enrolled in the iPhone Upgrade Program were unable to pre-order the specific iPhone 7 or iPhone 7 Plus model they wanted due to limited stock when orders began at 12:01 a.m. Pacific Time on Friday. Apple had already warned that demand would outstrip supply as usual, but unlike regular customers, iPhone Upgrade Program members were not given the option to...
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Apple Removes Option to Purchase Gift Cards by Email [Update: Added Back]

Tuesday September 13, 2016 12:57 pm PDT by
Apple recently removed the option to purchase Apple Store or iTunes gift cards by email from its U.S. website, eliminating the ability to buy e-gift cards. The option to purchase physical Apple Store or iTunes gift cards by mail remains on Apple's website, while both physical and e-gift cards remain available from third-party resellers such as Walmart and Staples. Apple previously allowed ...
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Apple to Reopen Trio of Stores on iPhone 7 Launch Day

Tuesday September 13, 2016 8:02 am PDT by
Apple has announced that it will be reopening three of its U.S. retail locations on September 16, the same day the iPhone 7 and iPhone 7 Plus become available for purchase in stores. Apple Park Meadows in Lone Tree, Colorado, Apple Ridgedale in Minnetonka, Minnesota, and Apple The Fashion Mall at Keystone in Indianapolis, Indiana will each reopen on Friday at 8:00 a.m. local time. All three...
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iOS 10 Bug Breaks Kwikset Kevo's Touch-to-Open Functionality

Tuesday September 13, 2016 7:36 am PDT by
Kwikset has announced that its Kevo smart lock's touch-to-open technology will only work on iOS 10 if the Kevo app is open and visible on an iPhone's screen, due to a bug related to Bluetooth LE peripheral mode. Kwikset said it is working closely with Apple to support a solution that will restore the functionality as quickly as possible. iOS 10 will be publicly released later today, so the...
iphone family late 2016

iPhone 7 Broke T-Mobile's All-Time Sales Record on Pre-Order Day

Tuesday September 13, 2016 6:37 am PDT by
Apple opened pre-orders for iPhone 7 and iPhone 7 Plus last Friday at 12:01 a.m. Pacific Time, and T-Mobile has now revealed that the smartphones shattered all of the carrier's previous iPhone pre-order records. T-Mobile said pre-orders from Friday through Monday were up nearly 4x compared to the iPhone 6 series two years ago. T-Mobile also announced the iPhone 7 and iPhone 7 Plus set a...
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Apple Maps Expands Transit Data to Columbus and Pittsburgh

Tuesday September 13, 2016 5:56 am PDT by
Apple Maps has been updated with comprehensive transit data for the U.S. cities of Columbus, Ohio and Pittsburgh, Pennsylvania, enabling iPhone users in the areas to navigate using public transportation, including buses or light rail. Transit routing options in the Pittsburgh metropolitan area include Port Authority of Allegheny County buses and light rail, while directions for Central Ohio...
iphone upgrade program fine print

Apple Collecting Customer Information in Effort to Address iPhone Upgrade Program Pre-Order Issues

Monday September 12, 2016 8:04 am PDT by
Last week, we reported that the iPhone Upgrade Program caused frustration for some customers attempting to pre-order an iPhone 7 or iPhone 7 Plus. Specifically, some customers enrolled in the program were unable to select the model, carrier, color, or storage capacity they desired, or any iPhone in some cases, due to limited stock seemingly as soon as pre-orders began.The underlying reason...