T-Mobile Launches eSIM Support for Postpaid Customers

T-Mobile today announced expanded support for the eSIM, which is a feature in the iPhone XS, ‌iPhone XS‌ Max, and iPhone XR.

The carrier previously introduced eSIM support for prepaid plans, but starting today, the eSIM can also be used to activate one of T-Mobile's postpaid plans.


With the new eSIM support, customers who already have a phone plan with one carrier, like AT&T or Verizon, can sign up for a standard postpaid plan with T-Mobile and use services from both carriers simultaneously on a single device.

Combined with the physical nano-SIM slot, the extra eSIM option is useful for iPhone owners who need to access both work and personal numbers on one device, or set up a device with an international number while traveling.

The eSIM can also be used to activate an ‌iPhone‌ with T-Mobile without the need for a physical SIM card.

T-Mobile says that customers interested in activating their iPhones with a postpaid plan via eSIM can visit a T-Mobile store as of today.

Along with T-Mobile, Verizon and AT&T offer eSIM support in the United States, but Sprint does not.

Tags: T-Mobile, eSIM

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15 weeks ago

Also... article states you have to visit retail store. You can also get T-Force reps to do it on chat, social media.... etc.

The article is just quoting T-Mobile’s press release, which also includes some fine print:

“... $20 assisted or upgrade support charge may be required.”

How “uncarrier”-like :rolleyes:
Rating: 3 Votes
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15 weeks ago
wow, if i hadn't done this months ago i'd be really excited right now.
Rating: 2 Votes
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15 weeks ago

wow, if i hadn't done this months ago i'd be really excited right now.

I tried for months without any luck getting a rep to do it.
[doublepost=1567014058][/doublepost]Also... article states you have to visit retail store. You can also get T-Force reps to do it on chat, social media.... etc.
Rating: 2 Votes
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15 weeks ago
Have had this active on iPhone Xs/Xs Max since December. It's good that it's "officially" supported now.

I believe calling or going in the store or chat is eventually supposed to incur a $20 fee. They may be waiving this until things get ironed out.
Rating: 2 Votes
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15 weeks ago
Finally. Welcome addition.
Rating: 1 Votes
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15 weeks ago

I tried for months without any luck getting a rep to do it.


i was lucky enough to get a very sweet girl on my third try who activated it even though she was fully aware that i'm a postpaid customer.
Rating: 1 Votes
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15 weeks ago
I always forget that the iPhone can do this now. I should have added prepaid Verizon or something to my iPhone for my last trip. I didn't have phone or data for a few days in Colorado. At least the hotel had WiFi. T-Mobile is affordable and good if you live in an area that is well covered, but it sucks in a lot of remote areas that I didn't have problems with Verizon previously.
Rating: 1 Votes
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15 weeks ago
I just walked into a T-Mobile store in Seattle, they told me it wasn’t supported, but I showed them this website https://support.t-mobile.com/docs/DOC-40796# and they proceeded to activate it, at no cost!
Rating: 1 Votes
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15 weeks ago

So this is slloowwwly getting support across the board. Don’t know why it’s taking so long?


Because they were trying to figure out how to monetize it... Or were trying to squeeze out as many sim card fees as possible before caving.
Rating: 1 Votes
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15 weeks ago
I wonder what took them so long and why they only allowed prepaid at first.
Rating: 1 Votes
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