Video game developer and digital distribution company Valve began sending out emails to customers who pre-ordered its new streaming device, the Steam Link, over the weekend, apologizing to Mac users that the box won't function with Apple's ecosystem at launch. The company has begun shipping the initial wave of pre-orders to customers, but cited "temporary software issues" that prevent it from fully supporting the Mac line out of the gate.

steam link
The $49.99 Steam Link is a set-top box for the living room that connects users to Valve's Steam platform by streaming content from a PC and into a more traditional console environment. To support the thousands of games that are meant to be played on a mouse and keyboard, the company also launched the Steam Controller for $49.99 alongside the Steam Link. Unfortunately for Mac users, the controller is also incompatible with the Apple line at launch, but Valve hopes the issue to be resolved in "the next few weeks."

Unfortunately, there are some temporary software issues that prevent the hardware from functioning with Macs. We expect these problems to be resolved as we update firmware and drivers over the next few weeks. The Steam Link currently doesn't stream from Macs. An upcoming update will add full support for streaming audio, video, and controller input.

The Steam Controller doesn't currently support gamepad emulation on Macs. If you opt into the Steam Beta client, keyboard/mouse emulation will be functional. We expect gamepad emulation to become functional within a few weeks. We want to apologize for the delays in providing full functionality for the Mac platform. We're doing everything we can to resolve the issues.

Due to the snafu, Valve is providing Steam Link and Steam Controller early adopters who planned on streaming from a Mac with the compensation of a free download of the $99.99 Valve Complete Pack. The Complete Pack not only includes the entire back catalog of the company's history -- including games like Half-Life, Counter-Strike, Portal, and all their sequels -- but promises future Valve titles will be available to download free of charge. Still, those Mac users who want to send back their Steam Link and Controller will be able to keep the Complete Pack if they choose to do so.

Thanks, James!

Tag: Valve

Top Rated Comments

66318 Avatar
80 months ago
This is why I pirate...
As a former game developer, thanks for harming what you claim to enjoy.
Score: 26 Votes (Like | Disagree)
vertsix Avatar
80 months ago
This would also apply to Windows. If you really want to game, just get a console.
Thanks for the laugh today. Made my day better. :D
Score: 9 Votes (Like | Disagree)
Glassed Silver Avatar
80 months ago
Did Valve just do something massively great in customer support?

Wait... let me check...



Glassed Silver:mac
Score: 7 Votes (Like | Disagree)
Cloudsurfer Avatar
80 months ago
For all those who are saying the Mac is not the ideal gaming platform (which it isn't), Valve is actually doing us Mac users a huge favor in the long run.

Thanks to SteamOS we'll see more and more OpenGL ports over the next few years. And if Valve really manages to gain traction with their platform, developers may even choose Vulkan (OpenGL's successor) in favor of DirectX 12 for future developments. It's a long shot, but SteamOS may have the potential to compete with Windows on the PC gaming front. And with that success, Mac success could follow.
Score: 5 Votes (Like | Disagree)
ghost187 Avatar
80 months ago
If this doesn't confirm Half-Life 3, I don't know what does. =)
Score: 4 Votes (Like | Disagree)
H2SO4 Avatar
80 months ago
This is why I pirate...
Sorry, I’m lost…….can you?
Score: 4 Votes (Like | Disagree)

Popular Stories

airtag in hand

Apple AirTag Linked to Increasing Number of Car Thefts, Canadian Police Report

Friday December 3, 2021 7:10 am PST by
Apple's AirTags are being used in an increasing number of targeted car thefts in Canada, according to local police. Outlined in a news release from York Regional Police, investigators have identified a new method being used by thieves to track down and steal high-end vehicles that takes advantage of the AirTag's location tracking capabilities. While the method of stealing the cars is largely ...
telsa cyberwhistle

Elon Musk Urges Customers to Buy 'Tesla Cyberwhistle' Instead of Apple Polishing Cloth

Wednesday December 1, 2021 4:01 am PST by
Tesla CEO Elon Musk has encouraged customers to buy the "Cyberwhistle" for $50 instead of Apple's much-discussed Polishing Cloth. The product page, which Musk shared on Twitter on Tuesday evening, offers a limited edition stainless steel whistle with the same distinctive design of the Tesla Cybertruck:Inspired by Cybertruck, the limited-edition Cyberwhistle is a premium collectible made from ...
maxresdefault

Five Features to Look Forward to in the 2022 MacBook Air

Tuesday November 30, 2021 1:51 pm PST by
In 2022, Apple is going to release an updated version of the MacBook Air with some of the biggest design changes that we've seen since 2010, when Apple introduced the 11 and 13-inch size options. In the video below, we highlight five features that you need to know about the new machine. Subscribe to the MacRumors YouTube channel for more videos. No More Wedge Design - Current MacBook...
apple top apps games 2020

Apple Reveals the Most Downloaded iOS Apps and Games of 2021

Thursday December 2, 2021 12:05 am PST by
Along with naming its editorial picks for the top apps and games of 2021, Apple today shared charts for the most downloaded free and paid apps and games in the United States across 2021. The number one most downloaded free iPhone app was TikTok, followed by YouTube, Instagram, Snapchat, and Facebook. The top paid iPhone apps included Procreate Pocket, HotSchedules, The Wonder Weeks, and Touch...
iPhone SE Cosmopolitan Clean

New iPhone SE Reportedly on Track for Release in First Quarter of 2022

Tuesday November 30, 2021 8:08 am PST by
Apple plans to release a third-generation iPhone SE in the first quarter of 2022, according to Taiwanese research firm TrendForce. If this timeframe proves to be accurate, we can expect the device to be released by the end of March. As previously rumored, TrendForce said the new iPhone SE will remain a mid-range smartphone with added support for 5G:In terms of product development, Apple is...
m3 feature black

Macs With 'M3' Chips Expected to Use TSMC's 3nm Chip Technology With Test Production Reportedly Underway

Thursday December 2, 2021 7:36 am PST by
Apple's chipmaking partner TSMC has kicked off pilot production of chips built on its 3nm process, known as N3, according to Taiwanese supply chain publication DigiTimes. The report, citing unnamed industry sources, claims that TSMC will move the process to volume production by the fourth quarter of 2022 and start shipping 3nm chips to customers like Apple and Intel in the first quarter of...
apple view concept right corner

Apple Planning to Replace the iPhone With AR Headset in 10 Years

Wednesday December 1, 2021 2:29 am PST by
Apple is planning to replace the iPhone with an augmented reality (AR) headset in 10 years, a process that is apparently due to start as soon as next year with the launch of a head-mounted device, according to a recent report. Concept render of Apple's rumored AR headset by Antonio De Rosa In a note to investors seen by MacRumors, eminent analyst Ming-Chi Kuo explained that "Apple's goal is...