Apple Increases AppleCare+ iPhone Service Charges, Adds iPods, Expands to New Countries

Tuesday September 10, 2013 1:12 PM PDT by Richard Padilla
Following the announcement of the iPhone 5s and iPhone 5c today at its media event, Apple has made changes to its AppleCare+ service program for the iPhone, including raising service fees for accidental damage from $49 to $79, with the cost for the plan itself remaining at $99 to provide two years of coverage from the device purchase date.

Apple is also expanding availability of AppleCare+ beyond the United States, Canada, and Japan, with the program now also being offered in China, Hong Kong, Singapore, Austria, Germany, France, Ireland, Italy, the Netherlands, and the UK.

applecare_plus_ios_7
Addtionally, Apple is now offering AppleCare+ coverage for the existing iPod touch and iPod classic models, and will also be dropping service protection for its “Earpods” headphones from the program.

applecare+new_ipod
AppleCare+ originally launched in 2011 and covered accidental iPhone damage for the first time for all iPhone models. Late last month, a report surfaced that AppleCare+ would be expanding to Europe.
62 comments


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musika
64 months ago
And now it's not worth it.
Rating: 4 Votes
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MN7119
64 months ago
Will stick with my Amex coverage
Rating: 3 Votes
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jfrancis04
64 months ago
For those who already have it on an iPhone 5, it would still just be $49 to replace though, right?
Rating: 2 Votes
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quagmire
64 months ago

And now it's not worth it.


$257< $458.

It's still less than what it costs to drop and break the iPhone twice and get it replaced.
Rating: 2 Votes
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Battlefield Fan
64 months ago
Wow. Bad choice Apple. Bad Choice.
Rating: 2 Votes
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rshanahan
64 months ago
Funny how they didn't 'announce' that today,haha! Guess a lot of people have been dropping their phones.

Extended warranty is what is is, value and piece of mind for some, a waste of money for others. I'm not 100% for or against it, and do have it on some products (apple or other), all depends on the product, cost, and how I end up using it.

Too bad we can't get an automatic 2 year warranty as they were forced to give in Europe!
Rating: 2 Votes
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koolaid-drinker
64 months ago
$79 incident fee is for NEW plans only.

Just got official word today that those who already have AC+ will remain on their original plan and will only have to pay $49.
Rating: 2 Votes
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charlituna
64 months ago

I can repurchase AppleCare Plus again to get the two accidental damages when I go in for a replacement iPhone 5.


No you can't. You get to buy apple care plus once. Total, two years from date of our purchase, if you use up your two times you pay the full replacement costs on all further damage
Rating: 1 Votes
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IJ Reilly
63 months ago

You have really never purchased an Apple product in person have you?


Only dozens.

Your argument that we should volunteer to help Apple make a profit by purchasing poorly-valued products is patently absurd. You of course are more than welcomed to do so, but please don't tell anyone who understands the value proposition better than yourself that they should as well.
Rating: 1 Votes
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nealh
64 months ago

Here is the warranty:

http://www.apple.com/support/products/iphone.html

http://images.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplus_us_tc.pdf

- Under AppleCare+ for iPhone, you will pay a $79 (U.S.) dollar (CA$79) service fee plus applicable tax for each ADH claim.
- Under AppleCare+ for iPad, you will pay a $49 (U.S.) dollar (CA$49) service fee plus applicable tax for each ADH claim.
- Under AppleCare+ for iPod, you will pay a $29 (U.S.) dollar (CA$29) service fee plus applicable tax for each ADH claim.


Yes that's the current plan. But you need to look at an older plan. The one I got with my iPhone 5. It says $49 fee with accidental damage
Rating: 1 Votes
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