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iPhone 3G Issues Persist Despite Latest Firmware

While Apple seems to finally have a handle on their MobileMe difficulties, it appears iPhone 3G issues persist despite the most recent firmware updates. The two most notable issues include 3G reception problems and iPhone application crashing.

The issue with 3G connectivity has been previously covered and results in some customers experiencing frequently dropped calls. It has been said that this issue is affecting 2% of iPhone 3G owners and will be fixable with a software update.

Monday's release of the 2.0.2 iPhone firmware brought some hope to affected users. An Apple spokesperson officially stated that the 2.0.2 firmware "improves communication with 3G networks". Despite these fixes, the problem appears to remain for some users. In fact, one woman is now suing Apple and seeking class action status due to dropped calls and "slower than advertised" speeds:

In a 10-page complaint, Jessica Smith alleges that Apple's latest handset is much slower than advertised and is prone to dropping calls. Smith is seeking class-action status as these issues could potentially affect thousands of consumers, she said.

The other issue affecting some iPhone users is one where all 3rd party applications fail to launch and audio and video media disappear from the iPhone. While some can recover from this problem with a firmware restore, others are finding they have to take more drastic measures. Arstechnica details a method in which some users are downgrading to an earlier version of iTunes in order to fix this problem.

Purported emails from Steve Jobs have said that Apple is also aware of this problem and will be providing a software update in September to address it.

Top Rated Comments

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45 months ago
I don't really have 3G problems, however I do encounter frequent crashes, freezing, etc with 2.0.2.
Rating: 0 Positives / 0 Negatives
45 months ago
I won't be able to keep my phone unless reception improves. I've never had so many dropped calls.
Rating: 0 Positives / 0 Negatives
45 months ago
that just sucks for everyone who had a regular iphone w/no problems then go to 3g and have problems
Rating: 0 Positives / 0 Negatives
45 months ago
I have now issues with receiving emails. It often needs either a reboot of the iphone or killing the mail app on the iphone + disable/enable flight mode.

I tried a restore but this did not fix the problem. This is a known bug widely mentioned on apple forums but really annoying (I'm a business user).

Working great so far today though...
Rating: 0 Positives / 0 Negatives
45 months ago
The 2.0.2 made my reception worse.
Whether the fault lies with Apple (Faulty Phone) or AT&T (Faulty network), THERE IS a big problem with the iPhone & reception!
I have had Apple replace my phone twice, hoping that would solve the problem. I am now on my 3rd iPhone 3G in Los Angeles & the reception has been the same on all 3 phones ~ HORRIBLE!
It is not possible that I have gotten 3 defective phones!
Apple or AT&T or Both need to get there sh*t together & make this thing work!
:eek::mad::apple:
Rating: 0 Positives / 0 Negatives
45 months ago
I had the original iPhone and the reception was just fine and audio quality was extremely reliable.

Not so with my iPhone 3G, which has spotty coverage at best. People on the other line often sound distorted or distant, seem to fade in and out, and 3G signal is horrible (I don't think I've ever had more than 2 bars, usually just 1 or "No Service"). I've experienced problems receiving and making calls and SMS with 3G on so I turn it off most of the time. (I'm in Wicker Park in Chicago where the map says I should be fine with 3G coverage).

Sad to say it, but the "iPhone" part of the "iPhone 3G" is great, but the "3G" is just...unacceptable.

I miss my old iPhone and slow (but reliable) EDGE.

Please sort this out Apple.

PS, my father also has an iPhone 3G and is experiencing similar problems
Rating: 0 Positives / 0 Negatives
45 months ago
3G reception works fine for me. I think the people filing that lawsuit need to actually take a look at the coverage maps before they walk into court. I'm sure AT&T will be quick to show up with coverage maps and plenty of amo. Look at all the fine print on the brochures and contracts. Pages and pages of fine print. AT&T definitely knows what they are doing when it comes to legal issues.
Rating: 0 Positives / 0 Negatives
45 months ago
... Does it seem to be our friends in America who are suffering the 3G issues?

I don't recall see any sigs from European users suffering - don't want to sound this one if I'm wrong, but could the issues have "something" to do with 3G being it its infancy over the pond???

Either way, fingers crossed they'll (Apple) will get it sorted pretty soon - bad press is "bad press" and something the boys in San Jose could do without!!
Rating: 0 Positives / 0 Negatives
45 months ago

I won't be able to keep my phone unless reception improves. I've never had so many dropped calls.


Have you tried turning off 3G? I wonder if that fixes your problem?

Haven't seen any problems with mine (UK, on O2) - best phone I've ever had.
Rating: 0 Positives / 0 Negatives
45 months ago

I don't recall see any sigs from European users suffering


You need to check out the Apple discussions, there are many international iPhone users that are having problems.
Rating: 0 Positives / 0 Negatives

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