Unlike Apple Watch, Google Will Not Repair Broken Pixel Watches

Google currently offers no official repair procedure for the Pixel Watch, meaning that broken devices simply become e-waste (via The Verge).

pixel watch vs apple watch 4
This information was recently confirmed by Google spokesperson Bridget Starkey to The Verge. Starkey stated, "At this moment, we don't have any repair option for the Google Pixel Watch. If your watch is damaged, you can contact the Google Pixel Watch Customer Support Team to check your replacement options." Google Support chats add that the company "doesn't have any repair centers or service centers" for the Pixel Watch.

The device's lack of repair options stands in contrast to Google's approach with its Pixel phones, where it partners with iFixit to ensure that spare parts and repair guides are accessible for consumers looking to mend their handsets. An independent iFixit guide details how to replace the Pixel Watch screen, proving that it is possible to do so. Yet users who wish to undertake such a repair are faced with the challenge of finding a replacement part. Given the Pixel Watch's limited sales compared to mainstream rivals like the Apple Watch, obtaining damaged "donor hardware" with the required intact part remains a difficult proposition.

By comparison, Apple offers repair solutions for the Apple Watch, albeit at different costs depending on the availability of AppleCare+. For Apple Watch owners without ‌AppleCare‌+, the company cites a flat $299 estimate for an Apple Watch Series 8 and $499 for an Apple Watch Ultra. With ‌AppleCare‌+, this drops to $69 for the Apple Watch Series 8 and $79 for the Apple Watch Ultra, not including the cost of ‌AppleCare‌ itself.

The Pixel Watch's screen is particularly vulnerable due to its design, featuring a large glass hemisphere that can easily crack upon impact. Google's hardware warranty does not cover damage resulting from accidents, such as drops or impacts, leaving users without many options other than to simply replace the entire device with a new one. The Pixel Watch 2 is rumored to feature almost exactly the same design.

Top Rated Comments

toobravetosave Avatar
8 months ago
Oh no what will those 8 customers do
Score: 20 Votes (Like | Disagree)
Apple_Robert Avatar
8 months ago
Glad I am in the orchard.
Score: 19 Votes (Like | Disagree)
paulovsouza Avatar
8 months ago
Does Apple really repair the watch, I’m pretty sure you send it in, and get a refurbished one back. That’s why it essentially cost the price of a new one (unless you have Apple Care).
Score: 14 Votes (Like | Disagree)
Crowbot Avatar
8 months ago

I'm assuming their watch is dirt cheap that makes it disposable as compared to the Apple tax we pay but have more options. :rolleyes:
Amazon sells it for $400. Not disposable level pricing.



Attachment Image
Score: 14 Votes (Like | Disagree)
MuppetGate Avatar
8 months ago
So to fix the screen, you need to buy another watch, take off the screen, and replace the old screen with the new screen.

There’s a few extra steps in there somewhere, but I’m having trouble pinpointing them. ?
Score: 13 Votes (Like | Disagree)
spiderman0616 Avatar
8 months ago

Does Apple really repair the watch, I’m pretty sure you send it in, and get a refurbished one back. That’s why it essentially cost the price of a new one (unless you have Apple Care).
It’s what happens to the old one AFTER that—that’s where the e waste is created. Apple refurbishes/recycles theirs.
Score: 12 Votes (Like | Disagree)

Popular Stories

Apple Silicon AI Optimized Feature Siri

Apple Releases Open Source AI Models That Run On-Device

Wednesday April 24, 2024 3:39 pm PDT by
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
iOS 18 Siri Integrated Feature

iOS 18 Rumored to Add These 10 New Features to Your iPhone

Wednesday April 24, 2024 2:05 pm PDT by
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
iPad And Calculator App Feature 1

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
macbook pro purple february

Best Buy Introduces Record Low Prices on Apple's M3 MacBook Pro for Members

Thursday April 25, 2024 7:41 am PDT by
Best Buy is discounting a collection of M3 MacBook Pro computers today, this time focusing on the 14-inch version of the laptop. Every deal in this sale requires you to have a My Best Buy Plus or Total membership, although non-members can still get solid second-best prices on these MacBook Pro models. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a...