HBO Max to Completely Overhaul Buggy Apple TV App By End of Year

HBO Max will release a completely rebuilt Apple TV app by the end of the year to overcome a variety of issues users have experienced with the current version, according to a new report.

hbomax1
Shortly after Warnermedia removed its HBO Max offering from ‌Apple TV‌ Channels in May, an update to its subsequently released tvOS app essentially broke several features of the service.

In June, HBO Max dropped the native tvOS video player in favor of a custom video player, which introduced issues with fast-forwarding and rewinding video in the app.

Recognizing its mistake, HBO quickly reinstated the native tvOS video player UI. However, problems with playback control remained, while users have continued to report other issues to do with subtitles and audio description.

According to HBO Max execs who spoke to Vulture, these remaining errors should be corrected for all ‌Apple TV‌ users "within days," while subscribers can expect the rollout of a completely new app to match the needs of the current service.

"We're going to replace every single connected TV app in the next four or five months," said an unnamed WarnerMedia exec. Apple TV customers will likely have to wait until the end of the year for the new app to appear, and an overhaul of the mobile and web-based apps is planned for early 2022.

According to the report, the problems started when the company launched a new $10 ad-supported tier and expanded its app to 39 new countries in June. Integrating commercials into what had been an ad-free platform required the introduction of a whole new layer of app coding, and that's when the widely reported bugs were established.

WarnerMedia has also admitted that the current HBO Max app wasn't built from scratch, and has been running on a retrofitted version of the old HBO Go and HBO Now services, which were designed for a very different product. Hence the decision to start afresh with a completely new app, which has been in the works since at least late last year.

Related Roundup: Apple TV
Tag: HBO Max
Buyer's Guide: Apple TV (Don't Buy)

Popular Stories

iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iphone 17 dummies sonny dickson

iPhone 17 Air Almost as Thin as Its Buttons, New Images Show

Thursday April 24, 2025 2:14 am PDT by
If you missed the video showing dummy models of Apple's all-new super thin iPhone 17 Air that's expected later this year, Sonny Dickson this morning shared some further images of the device in close alignment with the other dummy models in the iPhone 17 lineup, indicating just how thin it is likely to be in comparison. The iPhone 17 Air is expected to be around 5.5mm thick – with a thicker ...
iphone 17 air dummy unbox therapy

iPhone 17 Air's Extreme Thinness Demoed in New Video

Tuesday April 22, 2025 10:22 am PDT by
Apple plans to release an all-new super thin iPhone this year, debuting it alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We've seen pictures of dummy models, cases, and renders with the design, but Lewis Hilsenteger of Unbox Therapy today showed off newer dummy models that give us a better idea of just how thin the "iPhone 17 Air" will be. The iPhone 17 Air is expected to be ...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iPhone 17 Air Pastel Feature

iPhone 17 Air Launching Later This Year With These 16 New Features

Thursday April 24, 2025 8:24 am PDT by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device. Overall, the iPhone 17 Air sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including only a single rear camera, a...
ipad air windows 11 arm

M2 iPad Air Runs Windows 11 ARM via Emulation, Thanks to EU Rules

Tuesday April 22, 2025 5:01 am PDT by
A developer has demonstrated Windows 11 ARM running on an M2 iPad Air using emulation, which has become much easier since the EU's Digital Markets Act (DMA) regulations came into effect. As spotted by Windows Latest, NTDev shared an instance of the emulation on social media and posted a video on YouTube (embedded below) demonstrating it in action. The achievement relies on new EU regulatory...
Global Close Your Rings Day Pin

Apple Stores Giving Away a Limited-Edition Pin For Free Today

Thursday April 24, 2025 10:15 am PDT by
Starting today, April 24, Apple Stores around the world are giving away a special pin for free to customers who request one, while supplies last. Photo Credit: Filip Chudzinski The enamel pin's design is inspired by the Global Close Your Rings Day award in the Activity app, which Apple Watch users can receive by closing all three Activity rings today. The limited-edition pin is the physical...
Apple Logo Spotlight Blue

White House Hits Back at Apple's Massive EU Fine

Thursday April 24, 2025 5:57 am PDT by
Apple's $570 million fine from the EU has triggered a sharp rebuke from the White House, which called the fine a form of economic extortion, Reuters reports. The fine was announced on Wednesday by the European Commission, following a formal investigation into Apple's compliance with the bloc's Digital Markets Act (DMA), a landmark piece of legislation aimed at curbing the market dominance of ...

Top Rated Comments

Muzzakus Avatar
48 months ago
Just use the tvOS building blocks ffs. Apple, be your douche controlling selves and enforce GUI standards on atv. What’s the point of paying for the hardware if the apps are just the same as on a cheap Chinese android stick! Jesus wept!
Score: 37 Votes (Like | Disagree)
ignatius345 Avatar
48 months ago

Just use the tvOS building blocks ffs. Apple, be your douche controlling selves and enforce GUI standards on atv. What’s the point of paying for the hardware if the apps are just the same as on a cheap Chinese android stick! Jesus wept!
They should also force every channel to tie in with the TV app. I regularly forget about stuff in Netflix because it doesn't show up on my home screen the way things from HBO, Disney+, Hulu and Apple TV+ do.
Score: 27 Votes (Like | Disagree)
foobarbaz Avatar
48 months ago
Nothing good has ever come from a complete rewrite, though.

We developers think it’s the easiest way to fix all bugs, but unless the underlying structural problems (like bad QA, wrong priorities) are fixed, it typically ends up worse.

Fingers crossed, though.
Score: 17 Votes (Like | Disagree)
JBGoode Avatar
48 months ago
Great. I'll be happy when this is released as the current app is garbage.

I paused a movie last night and when I hit play again it started from a point 10 minutes earlier.
Score: 13 Votes (Like | Disagree)
EyeTack Avatar
48 months ago

According to the report, the problems started when the company launched ('https://www.macrumors.com/2021/06/02/hbo-max-ad-supported-tier-now-available/') a new $10 ad-supported tier
Taking it from both ends … sounds like cable with extra steps.

I remember the original attraction to cable was the limited intrusion of programming.
Score: 6 Votes (Like | Disagree)
kerr Avatar
48 months ago
How about the bug that HBO Max is only available in the US?
Score: 4 Votes (Like | Disagree)