iOS Devices Accounted for 44% of All U.S. Smartphone Activations in Q1 2020

iOS devices accounted for 44 percent of all U.S. smartphone activations during the first calendar quarter of 2020, the highest number of activations Apple has seen in a single quarter since 2016.

cirpsmartphoneactivationsq12020
According to the data sourced from Consumer Research Intelligence Partners, Google's Android operating system was responsible for 56 percent of all activations due to the higher number of Android smartphones out in the wild.

Market share numbers for iOS and Android have largely remained stable over the course of the last few years with just minor fluctuations in activations due to operating system loyalty.

In the quarter ending in March, 89 percent of Android users remained with Android, while 91 percent of iOS users stayed with iOS when activating a new mobile phone. iOS and Android loyalty rates have also fluctuated little over the course of the last three years as people tend to stick with the operating systems they're familiar with.

cirpq12020loyalty

"Operating system loyalty is stable at very high levels," added Mike Levin, Partner and Co-Founder of CIRP. "For the past four or so years, around 90% of new mobile phone activations stayed with the buyer's previous operating system. Despite Apple's efforts to attract Android users to iOS, and Android handset manufacturers' similar efforts to attract iPhone customers, operating system usage is among the stickiest of all consumer affinities."

CIRP's data was based on a survey of 500 U.S. subjects from April 1 to April 9 that activated a new or used smartphone in the January to March 2020 period. Given the small sample size, there is certainly some margin of error to these numbers, but the data provides a reliable look at activations and loyalty over time as it uses the same survey each quarter.

Tag: CIRP

Top Rated Comments

thadoggfather Avatar
19 months ago
America runs on iOS ™
Score: 9 Votes (Like | Disagree)
Relentless Power Avatar
19 months ago

Note 20? I think that will be my first Droid.
It’s a nice phone, and it’s fully loaded. I don’t have any issues with the hardware, it’s the software longevity. If you’re paying over a $1000 for a smart phone, I would expect at least three years or more from android, which you don’t receive. Apple has always been dominant when preserving iOS with at least five years of software updates.
Score: 6 Votes (Like | Disagree)
FightTheFuture Avatar
19 months ago
Phone OS loyalty is even more reason for Apple Watch to become smartphone dependent.
is this an "activation"? If so, is it meaningful?
According to the article, it’s based on activations of new mobile phone purchases and what the previous OS of that “activator” was on. The carriers would have that data.
Score: 5 Votes (Like | Disagree)
I7guy Avatar
19 months ago

It’s a nice phone, and it’s fully loaded. I don’t have any issues with the hardware, it’s the software longevity. If you’re paying over a $1000 for a smart phone, I would expect at least three years or more from android, which you don’t receive. Apple has always been dominant when preserving iOS with at least five years of software updates.
5s is getting almost 7 years of updates with iOS 12 updates.
Score: 4 Votes (Like | Disagree)
DeepIn2U Avatar
19 months ago

So was the XR. Those two "mainstream" phones absolutely fly off shelves.
dislike them both ... they seem more “budget” like missing features. I hope the 5,4/5,8” iPhone 12 models don’t gimp on hardware features this year like the Xr/base 11.
Score: 2 Votes (Like | Disagree)
now i see it Avatar
19 months ago
I wonder what an activation signifies-
If a family member gives me an iPhone 5 to add to my collection and I reset it and link it to my Apple ID- is this an "activation"? If so, is it meaningful?
Score: 2 Votes (Like | Disagree)

Top Stories

mac scanner permission error

Apple Says Fix Planned for 'You Do Not Have Permission to Open the Application' Error When Using a Scanner on Mac [Updated]

Saturday August 14, 2021 6:15 am PDT by
Update 23/9: Apple has updated its support document indicating that this issue can be resolved by installing the latest macOS Big Sur 11.6 update. In a newly published support document on its website, Apple has acknowledged an error that some users may receive when they try to use a scanner with a Mac in the Image Capture app, Preview app, or the Printers & Scanners section of System...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
Apple Prefer Lightning Over USB C Feature

iPhone Sticking With Lightning Port Over USB-C for 'Foreseeable Future'

Tuesday March 2, 2021 9:32 am PST by
Apple will retain the Lightning connector on the iPhone for the "foreseeable future," with no intention of switching to USB-C, according to reliable analyst Ming-Chi Kuo. In spite of much of the industry moving toward USB-C, Apple will not be using it to replace the Lightning connector on the iPhone 13, or indeed on any iPhone model for the time being. In a note seen by MacRumors yesterday,...
apple california streaming event

Apple Event Announced: 'California Streaming' on September 14 With iPhone 13, Apple Watch Series 7 Expected

Tuesday September 7, 2021 9:03 am PDT by
Apple today announced that it will be holding a special event on Tuesday, September 14 at 10:00 a.m. The event will take place at the Steve Jobs Theater on the Apple Park campus in Cupertino, California. As with WWDC and last year's fall events, this new event will be held digitally with no members of the media invited to attend in person. Apple will likely provide pre-taped segments for...
iOS 15 icon on phone

Apple Seeds Sixth Betas of iOS and iPadOS 15 to Developers

Tuesday August 17, 2021 10:05 am PDT by
Apple today seeded the sixth betas of iOS and iPadOS 15 to developers for testing purposes, with the updates coming one week after Apple released the fifth betas. Registered developers can download the profile for the iOS and iPadOS betas from the Apple Developer Center, and once the profile is installed, beta updates will be available over the air. iOS 15 is a major update that...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
omg lightning cable comparison

Security Researcher Develops Lightning Cable With Hidden Chip to Steal Passwords

Thursday September 2, 2021 6:59 am PDT by
A normal-looking Lightning cable that can used to steal data like passwords and send it to a hacker has been developed, Vice reports. The "OMG Cable" compared to Apple's Lightning to USB cable. The "OMG Cable" works exactly like a normal Lightning to USB cable and can log keystrokes from connected Mac keyboards, iPads, and iPhones, and then send this data to a bad actor who could be over a...
maroon5memories

Apple Collaborates With Maroon 5 to Add 'Memories' Song to Photos App

Wednesday September 25, 2019 12:02 pm PDT by
Apple has teamed up with Maroon 5 to add the group's new song "Memories" to the Memories feature in the Photos app, allowing it to be used for photo slide show creations, reports Billboard. "Memories" will be available as a soundtrack option for a limited time and it is available to iPhone and iPad users running the latest iOS 13 and iPadOS software. Memories in the Photos app are created ...
it home ecommerce app iphone 13

iPhone 13 to Launch on September 17, AirPods 3 on September 30, Claims Report

Wednesday August 25, 2021 2:42 am PDT by
Apple may be planning to launch the iPhone 13 on Friday, September 17 and third-generation AirPods on Thursday, September 30, according to an image of an e-commerce app discovered by Chinese language site IT Home. The screenshot, originally posted by Weibo account @PandaIsBald, suggests all four iPhone 13 models will go on sale on September 17, followed by the AirPods 3 on September 30....
Top Stories 75 Thumbnail

Top Stories: Last-Minute iPhone 13 Rumors, Apple Announces App Store Changes, and More

Saturday September 4, 2021 6:00 am PDT by
The finish line is in sight! Apple's annual iPhone event is likely just a week or so away and all eyes will be on the company as it unveils the next version of its most popular product line. With any luck, we'll also see the next-generation Apple Watch and perhaps even some new AirPods. Other news this week saw Apple making some more changes to its App Store policies in response to a...