As carriers move away from two-year contracts, and towards financing programs that break down the full price of an iPhone into equal monthly payments, it is worth a reminder that Apple offers partial refunds for unused AppleCare+ coverage, minus the value of any service already provided.

AppleCare+ Apple Watch iPhone
Since many carrier financing programs enable customers to upgrade to a new iPhone after a minimum of 12 months, whereas the AppleCare+ coverage period is 24 months, some customers will inevitably have at least half of their warranty period remaining, for which they are entitled a pro-rated refund.

Macworld recently noted that Apple has a longstanding support document on its website that outlines how to request a refund for an AppleCare plan. The process involves phoning Apple and providing them with your AppleCare agreement number and covered device serial number, and an original sales receipt is often required.

The refund policy may vary depending on the country, but in the U.S., Apple stipulates that customers who cancel their AppleCare+ plan more than 30 days after the date of purchase will receive a pro-rated refund of the original purchase price, minus a cancellation fee of $25 or 10% of the pro-rated amount, whichever is less.

Here is the exact verbiage from the AppleCare+ terms and conditions:

ii) If you cancel more than thirty (30) days after your receipt of this Plan, you will receive a pro rata refund of the original purchase price. The pro rata refund is based on the percentage of unexpired Plan Term from the Plan’s date of purchase, less (a) a cancellation fee of twenty-five ($25) dollars or ten percent (10%) of the pro-rata amount, whichever is less, and (b) the value of any service provided to you under the Plan.

AppleCare+ for the iPhone 6s and 6s Plus costs $129. Assuming that you do not make any accidental damage claims, and upgrade your iPhone after 12 months, the plan would have $64.50 in value remaining. After a 10% cancellation charge of $6.45, the refund would be $58.05 — enough for one or two monthly payments on your next iPhone.

AppleCare+ for iPhone extends both the smartphone's limited one-year warranty and 90 days of complimentary phone support to two years from the original date of purchase, and provides up to two incidents of accidental damage coverage for a $79 or $99 service charge each time. It also covers defective hardware and depleted batteries.

Top Rated Comments

BruiserB Avatar
72 months ago
So if someone buys a second hand iPhone that supposedly has AppleCare+ on it, is it possible to change it to your name and prevent the seller from cancelling it after the sale, leaving you uncovered?
Score: 2 Votes (Like | Disagree)
jpgr15 Avatar
72 months ago
Great info, MR! Wish I knew this long ago. Could've put some money back in my pocket.

When selling second hand it's a nice selling point but it doesn't really earn you any extra cash, in my experience.
Score: 1 Votes (Like | Disagree)
jlc1978 Avatar
72 months ago
That's actually pretty much the case with most extended warranties / buyer protection / whatever they call them. Look at the contract details and most will give a state by state breakdown of how partial refunds are handled. Subtracting any repair costs from the refund is pretty much standard as well.
Score: 1 Votes (Like | Disagree)
FreakinEurekan Avatar
72 months ago
So if someone buys a second hand iPhone that supposedly has AppleCare+ on it, is it possible to change it to your name and prevent the seller from cancelling it after the sale, leaving you uncovered?
Yes it is, and if you are buying a used Apple product with an AppleCare Protection Plan on it you need to insist that the seller call AppleCare and transfer the plan into your name, otherwise the seller could do just that - cancel it and get a pro-rated refund, leaving you hanging out to dry.

Simply registering the device to you (which you and the seller can do, seller just signs into http://supportprofile.apple.com and removes the device from their ID - then you sign in and add it to yours) does not transfer the AppleCare Protection Plan. That can only be done by calling and speaking to "Agreements Administration".
Score: 1 Votes (Like | Disagree)
iOSFangirl6001 Avatar
72 months ago
Is there a way I could just roll the unused service onto my new device, rather than going down the pro-rated refund less fees route?
They have no way of knowing how long you're going to keep the new handset, and you might end up with only a partial AppleCare+ on your new iPhone.
Not entirely true. Yes have no way of knowing how long you're going to keep the new handset but that's irrelevant.

I've only done AppleCare on my iPhone 3 times out of the various models I've owned but Twice I did do a device and a prorated refund once.

All you need to do for switching unused or remaining AppleCare coverage length from 1 device to another is call Apple's 800 number ( or presumably alternatively you could use their online chat/messaging or schedule a call options)

I called up Apple explained I no longer had my iPhone 4S ( and 5S later on ) and that I would like if possible to switch. The said sure and I just needed to provide a list of details and info to verify the following:

1: Proof Of Ownership ( Serial # , IMEI, Make, Model, Storage Capacity, Place of purchase , purchase date etc. )

2: Contact info

3> Apple ID and Apple Care registration info

4> the new IMEI and Serial Number of equipment to be covered

The rep did her thing and boom 2 to 4 months of coverage on the upgraded/new phone unless something has changed in that regard since the 5S

Side note got a 8 months prorated refund on my iPhone 4 AppleCare used that towards AC on the 4S before the switching idea had occurred to me

So if someone buys a second hand iPhone that supposedly has AppleCare+ on it, is it possible to change it to your name and prevent the seller from cancelling it after the sale, leaving you uncovered?
Sadly no that's a definite no no I've been told. AC/AC+ is non transferable from person to person

Only from device to device by the original policy holder/plan purchaser
Score: 1 Votes (Like | Disagree)

Top Stories

samsung experience 1

Samsung's 'iTest' Lets You Try a Galaxy Device on Your iPhone

Thursday April 8, 2021 12:42 pm PDT by
Samsung has launched "iTest," an interactive website experience that's designed to allow iPhone users to test out Android on a Galaxy device, or "sample the other side," as Samsung puts it. Subscribe to the MacRumors YouTube channel for more videos. The iTest website is being advertised in New Zealand, according to a MacRumors reader who came across the feature. Visiting the iTest website on...
sonny 2021 ipad mini pro dummies

Leaked Dummy Units Show iPad Mini 6 With Thick Bezels and Home Button, New iPad Pro Models

Thursday April 8, 2021 2:11 am PDT by
Rumors suggest Apple will release refreshed versions of the iPad mini and iPad Pro models in the first half of this year, potentially as soon as this month, and a new leak today has provided us with a possible preview of what to expect in terms of the devices' overall design and camera prospects. Tech leaker and Apple blogger Sonny Dickson this morning shared images on Twitter showing dummy ...
apple music for artists new icon

Apple's Revamped Apple Music for Artists Icon Leads to Speculation About iOS 15 Design Plans

Tuesday April 6, 2021 1:03 pm PDT by
Apple yesterday updated its Apple Music for Artists app with some minor bug fixes and improvements, but also one other notable change -- a new icon. New icon on the right The Apple Music for Artists app now features a simpler, streamlined icon with a pinkish red music logo rather than the multicolored logo that was used before. The icon also has an embossed look that makes it stand out from...
apple find my network

Apple Announces Find My Network With Support for Third-Party Devices

Wednesday April 7, 2021 10:06 am PDT by
Apple today announced the launch of its Find My network accessory program, which is designed to allow third-party Bluetooth devices to be tracked in the Find My app right alongside your Apple devices. According to Apple, the first accessory companies to take advantage of the new Find My integration include Belkin, Chipolo, and VanMoof, with devices set to be available beginning next week. ...
new m1 chip

M1 Mac RAM and SSD Upgrades Found to Be Possible After Purchase

Tuesday April 6, 2021 5:34 am PDT by
Technicians in China have reportedly succeeded in upgrading the memory and storage of the M1 chip, suggesting that Apple's integrated custom silicon for the Mac may be more flexible than previously thought. Reports of maintenance technicians being able to expand the memory and storage of M1 Macs began circulating on Chinese social media over the weekend, but now international reports have...
Intel MBP Is Thin and Lighjt

Intel Ad for 'World's Best Processor' Features a MacBook Pro

Wednesday April 7, 2021 9:51 am PDT by
Intel has been on a relentless marketing drive against Mac computers in recent weeks, positioning them as inferior to Windows laptops powered by Intel processors. In a slight slip-up, however, Intel has accidentally used a MacBook instead of a Windows laptop in one of its newest ads to promote one of its new 11th-generation chips as "the world's best processor." The ad appeared on Reddit and ...
tmobile 5g modem

T-Mobile Launches Unlimited 5G Home Internet for $60/Month

Wednesday April 7, 2021 2:18 pm PDT by
T-Mobile today hosted an Un-carrier event where the company announced the launch of a a new 5G home internet plan, which is priced at $60 per month and offers unlimited data. The service is available to more than 30 million Americans across much of the United States, including 10 million households in rural areas not typically able to access reliable broadband. Connectivity will be either 4G ...
iMessage Android featured

Apple's Rationale for Not Bringing iMessage to Android Revealed in Legal Documents

Friday April 9, 2021 2:22 am PDT by
It's no secret that Apple sees iMessage as a big enough selling point to keep the service exclusive to Apple devices, however new court filings submitted by Epic Games in its ongoing lawsuit with the company reveal just how Apple executives have rationalized their decision not to develop a version of iMessage for Android. Apple clearly recognizes the power that iMessage has to keep users...
14

Apple Seeds Seventh Betas of iOS 14.5 and iPadOS 14.5 to Developers [Update: Public Beta Available]

Wednesday April 7, 2021 10:04 am PDT by
Apple today seeded the seventh betas of upcoming iOS 14.5 and iPadOS 14.5 updates to developers for testing purposes, with the new beta updates coming one week after Apple released the sixth iOS and iPadOS 14.5 betas. iOS and iPadOS 14.5 can be downloaded through the Apple Developer Center or over the air after the proper profile has been installed on an iPhone or iPad. iOS 14.5 is the...
ipad pro and macbook pro

iPad and MacBook Production Reportedly Delayed Due to Global Chip Shortage

Thursday April 8, 2021 2:31 am PDT by
Apple is facing a global shortage of certain components for some of its MacBook and iPad models, causing the Cupertino tech giant and its suppliers to postpone production of the products, according to a new report from Nikkei Asia. According to the report, MacBook production is being hindered due to the shortage of chips mounted onto the circuit board before final assembly, which is a key...