EU Finds Apple Lacking in Efforts to Address In-App Payment Issues
The European Commission announced today that Apple has not adequately addressed the issue of unauthorized in-app purchases, providing "no concrete and immediate solutions" to the problem, reports Reuters. This subject of in-app purchases within free apps was the focus of a recent EU investigation following complaints from several consumer groups in European Union member countries.
Apple said in a statement that it would address these concerns, but failed to disclose when and how it would make any necessary changes.
Apple takes great pride in leading the industry in parental controls that are incredibly easy to use and help ensure a great experience for parents and children on the App Store. The parental controls in iOS are strong, intuitive and customizable. And over the last year we made sure any app which enables customers to make in-app purchases is clearly marked. We've also created a Kids Section on the App Store with even stronger protections to cover apps designed for children younger than 13.
These controls go far beyond the features of others in the industry. But we are always working to strengthen the protections we have in place, and we're adding great new features with iOS 8, such as Ask to Buy, giving parents even more control over what their kids can buy on the App Store.
Our goal is to continue to provide the best experience for our customers and we will continue to work with the EC member states to respond to their concerns.
Apple faces legal action from European Union member countries if it is found to be in violation of the EU consumer protection law. The company currently is being investigated by Italy's Antitrust and Competition Authority, which is reviewing in-app purchasing policies for apps that are labeled as "free." Apple faced similar scrutiny in the US, recently settling with the FTC in an agreement that provided $32 million in refunds to parents whose children purchased unauthorized in-app items.
Apple's lawyers had tattled on Google to the FTC in an effort to point out that Apple was not alone in experiencing issues with unauthorized in-app purchases by children, but the EU today praised Google for its changes to address the problem, including moves to ban the use of the word "free" when referring to apps with in-app purchases.
Apple has implemented a series of changes in recent versions of iOS that prevent errant in-app purchases. iOS now requires users to enter their passcode before initiating an in-app purchase, notifies consumers before an in-app purchase is made and obtains express consent from consumers before billing them for an in-app purchase. More recently, Apple added an "Offers In-App Purchases" disclosure to app detail pages and inserted an "In-App Purchases" label for apps listed in its featured Top App Charts
Popular Stories
Apple is not expected to release a standard iPhone 18 model this year, according to a growing number of reports that suggest the company is planning a significant change to its long-standing annual iPhone launch cycle.
Despite the immense success of the iPhone 17 in 2025, the iPhone 18 is not expected to arrive until the spring of 2027, leaving the iPhone 17 in the lineup as the latest...
Language learning app Duolingo has apparently been using the iPhone's Live Activity feature to display ads on the Lock Screen and the Dynamic Island, which violates Apple's design guidelines.
According to multiple reports on Reddit, the Duolingo app has been displaying an ad for a "Super offer," which is Duolingo's paid subscription option.
Apple's guidelines for Live Activity state that...
The company behind the BlackBerry-like Clicks Keyboard accessory for the iPhone today unveiled a new Android 16 smartphone called the Clicks Communicator.
The purpose-built device is designed to be used as a second phone alongside your iPhone, with the intended focus being communication over content consumption. It runs a custom Android launcher that offers a curated selection of messaging...
Apple plans to introduce a 12.9-inch MacBook in spring 2026, according to TrendForce.
In a press release this week, the Taiwanese research firm said this MacBook will be aimed at the entry-level to mid-range market, with "competitive pricing."
TrendForce did not share any further details about this MacBook, but the information that it shared lines up with several rumors about a more...
Apple today announced a number of updates to Apple Fitness+ and activity with the Apple Watch.
The key announcements include:
New Year limited-edition award: Users can win the award by closing all three Activity Rings for seven days in a row in January.
"Quit Quitting" Strava challenge: Available in Strava throughout January, users who log 12 workouts anytime in the month will win an ...
Apple is planning to release a low-cost MacBook in 2026, which will apparently compete with more affordable Chromebooks and Windows PCs. Apple's most affordable Mac right now is the $999 MacBook Air, and the upcoming low-cost MacBook is expected to be cheaper. Here's what we know about the low-cost MacBook so far.
Size
Rumors suggest the low-cost MacBook will have a display that's around 13 ...
Apple hasn't updated the Mac Pro since 2023, and according to recent rumors, there's no update coming in the near future. In fact, Apple might be finished with the Mac Pro.
Bloomberg recently said that the Mac Pro is "on the back burner" and has been "largely written off" by Apple. Apple apparently views the more compact Mac Studio as the ideal high-end pro-level desktop, and it has almost...
