As part of today's Apple online store downtime, the company appears to have rolled out an enhancement of its sales chat support services for those looking to purchase an Apple product. While sales chat has been available for quite some time through individual product pages, the changes include a revamped chat window with a more modern appearance.
As has long been the case, sales chat support is available only during certain times of the day and dependent on availability of chat agents.
Even more interestingly, Apple appears to be using its Brazilian store as a test market for even further enhancements that allow sales specialists to share their screens with potential customers to help walk them through a product's features. MacMagazine.com.brprovides an overview the process [Google translation], showing how users can participate in a virtual tour with the chat appearing along the right side of the browser window while the specialist shares his or her screen to walk through the product's features.
The report indicates that the screen sharing virtual tour feature is limited to the iPad 2 for the time being, but that the company has plans to extend it across its product lines.
LOL. I live in Brasil. It's horrible to pay taxes like brazilian people pay. The government here in Brasil it's horrible. Is a government of corrupt politicians.
Thats the result of bad administration!!! Bad Government = Horrible Country
If you ever studied Tax Law, you would understand that, once a government approves additional taxation, it will almost never accept to relinquish it. Furthermore, Brazil is a federative republic - the President is not able to change the whole taxation system at will...exactly the same happens with the horrid tax system in the US - the only advantage is that taxes are still lower over there.
As for corruption, please stop this usual mongrel dog complex that affects many Brazilians - according to the latest Transparency International reports, Brazil's corruption levels are way better than China and Russia, better than most of the Americas, much better than most of Eastern Europe and Africa, and at similar levels as "rich" countries such as Italy. So try to put a little perspective into things instead of spouting the same blabla to non-Brazilians.
Good to see the Brazilian market leading the way once more - once the taxation of Apple devices gets to a more reasonable level there, the increasingly wealthier local consumers will be even more willing to buy from Apple than what they are already doing right now.
Next logical step: MAJOR Apple Stores in São Paulo, Rio and Curitiba - mark my words for this extremely important emerging Western power.
Well at the price they pay for Apple product, they at least deserve extra customer services.
Seriously how can people manage to live in Brasil with such taxes?
Just imagine what they could do WITHOUT excessive taxes, huh? In any case, the main burden talked about here is on imported electronics, which in any case can be fairly easily bought on instalments.
Moreover, Brazil has an extensive local industry for computers and the like, giving people the possibility to buy without incurring the same taxation as traditional Apple products.
Although this should change for the better once more and more iPads/iPhones are produced locally, the main issue depends on whether the average Brazilian consumer wakes up to the fact that what he pays is NOT ONLY due to taxes - companies love to put a huge mark-up due to those consumers' extremely high willingness to pay whatever price for a nice gadget. Ironically, they now face the same situation I see in Switzerland: people paying a LOT more just because they can and accept to - the traditional economic concept of welfare, if you will.
Besides, although there is still considerable poverty in the country, one cannot forget that Brazil has 190 million inhabitants, of which at least 30% can easily afford to buy the most expensive things...companies love that, especially for electronics and vehicles.
The iPhone 15 Pro Max will have the thinnest bezels of any smartphone, beating the record currently held by the Xiaomi 13. That's according to the leaker known as "Ice Universe," who has divulged accurate information about Apple's plans in the past.
Both iPhone 15 Pro models are expected to have thinner, curved bezels compared to the iPhone 14 Pro, potentially resulting in an Apple...
While year-over-year iPhone upgrades are not always groundbreaking, new features can begin to stack up over multiple generations. For example, the iPhone 15 Pro will be a notable upgrade for those who still have a three-year-old iPhone 12 Pro.
If you are still using an iPhone 12 Pro and are considering upgrading to the iPhone 15 Pro when it launches later this year, we have put together a...
While the iPhone 15 lineup is around six months away, there have already been plenty of rumors about the devices. Many new features and changes are expected for the iPhone 15 Pro models in particular, including a titanium frame and more.
Below, we have recapped 11 features rumored for iPhone 15 Pro models that are not expected to be available on the standard iPhone 15 and iPhone 15 Plus:A17...
Apple's high-end iPhone models have started at $999 in the U.S. since they first launched back in 2017 with the iPhone X, but could this finally be the year that starting price sees an increase?
This week also saw some more rumors about Apple's upcoming headset and the company's explorations in the booming AI industry as well as the release of a new round of beta updates, so read on for all...
Wednesday March 15, 2023 7:49 am PDT by Joe Rossignol
Apple's next-generation iPhone 15 Pro and iPhone 15 Pro Max will likely be more expensive than previous Pro models, according to Jeff Pu, a tech analyst at Hong Kong-based investment firm Haitong International Securities.
In a research note this week, Pu predicted the iPhone 15 Pro models will see a price increase due to several rumored hardware upgrades, including a titanium frame,...
A first-generation iPhone still sealed inside its box sold for $54,904 at auction, which is more than $54,000 over the original $599 price tag of the device when it was released in 2007.
The original iPhone was put up for sale by RR Auction on behalf of a former Apple employee who purchased it back when it first came out. Back in February, an original, sealed iPhone sold for over $63,000,...
Apple on January 23 released iOS 16.3, delivering support for Security Keys for Apple IDs, changes to Emergency SOS functionality, support for the second-generation HomePod, and more.
Top Rated Comments
"Click on the menu button..... No the menu button.... THE MENU BUTTON, it looks like a button with 'MENU' written on it......."
And so on.
If you ever studied Tax Law, you would understand that, once a government approves additional taxation, it will almost never accept to relinquish it. Furthermore, Brazil is a federative republic - the President is not able to change the whole taxation system at will...exactly the same happens with the horrid tax system in the US - the only advantage is that taxes are still lower over there.
As for corruption, please stop this usual mongrel dog complex that affects many Brazilians - according to the latest Transparency International reports, Brazil's corruption levels are way better than China and Russia, better than most of the Americas, much better than most of Eastern Europe and Africa, and at similar levels as "rich" countries such as Italy. So try to put a little perspective into things instead of spouting the same blabla to non-Brazilians.
Next logical step: MAJOR Apple Stores in São Paulo, Rio and Curitiba - mark my words for this extremely important emerging Western power.
Just imagine what they could do WITHOUT excessive taxes, huh? In any case, the main burden talked about here is on imported electronics, which in any case can be fairly easily bought on instalments.
Moreover, Brazil has an extensive local industry for computers and the like, giving people the possibility to buy without incurring the same taxation as traditional Apple products.
Although this should change for the better once more and more iPads/iPhones are produced locally, the main issue depends on whether the average Brazilian consumer wakes up to the fact that what he pays is NOT ONLY due to taxes - companies love to put a huge mark-up due to those consumers' extremely high willingness to pay whatever price for a nice gadget. Ironically, they now face the same situation I see in Switzerland: people paying a LOT more just because they can and accept to - the traditional economic concept of welfare, if you will.
Besides, although there is still considerable poverty in the country, one cannot forget that Brazil has 190 million inhabitants, of which at least 30% can easily afford to buy the most expensive things...companies love that, especially for electronics and vehicles.