Insight into Steve Jobs' Product-Centric Approach in 1985 Interview

091350 jobs forbes 400 2010

Early last week, Steve Jobs announced that he was once again taking a medical leave of absence from Apple. The news has been met with understandable concern about his future at the company, and resulted in many a "look back" at Apple over the years. One particularly insightful article is this Newsweek article interviewing Steve Jobs back in 1985 shortly after his ousting from Apple. It's interesting to see how his views and attitudes about product design hasn't changed much in 25 years.

Steve Jobs co-founded Apple Computer in 1976 and led the Macintosh team in the early 80s, but in 1985, he was forced out of the company after an internal power struggle with John Sculley, the Apple CEO at the time. This interview was held shortly after he had departed Apple.

On what his plans and strengths are, Jobs described himself as being best and most enthusiastic about building products:

What I'm best at doing is finding a group of talented people and making things with them. I respect the direction that Apple is going in. But for me personally, you know, I want to make things. And if there's no place for me to make things there, then I'll do what I did twice before. I'll make my own place. You know, I did it in the garage when Apple started, and I did it in the metaphorical garage when Mac started.

He rejected offers to be a professor at the time and said he wasn't ready to be an industry pundit. Jobs went on to found NeXT computer company which was later purchased by Apple in 1996 and its operating system used as the basis for Mac OS X. He also acquired the computer graphics division of Lucasfilm which became Pixar Animation Studios. Pixar, of course, was ultimately acquired by Disney after years of commercial success. After Jobs' return to Apple in 1996, he's widely credited for returning Apple to profitability and the launch of many notable products including Mac OS X, the iMac, iPod, iPhone and most recently, the iPad.

Jobs finally describes his philosophy in running a company and the role of customer feedback:

My philosophy is that everything starts with a great product. So, you know, I obviously believed in listening to customers, but customers can't tell you about the next breakthrough that's going to happen next year that's going to change the whole industry. So you have to listen very carefully. But then you have to go and sort of stow away -- you have to go hide away with people that really understand the technology, but also really care about the customers, and dream up this next breakthrough. And that's my perspective, that everything starts with a great product.

Jobs has echoed this sentiment in recent years including citing a quote from Henry Ford which was "If I'd have asked my customers what they wanted, they would have told me 'A faster horse.'"

In his letter to Apple employees, Jobs hopes to be back at Apple as soon as he can.

Popular Stories

New Things Your iPhone Can Do in iOS 18

18 New Things Your iPhone Can Do in iOS 18.2

Wednesday November 27, 2024 5:05 am PST by
Apple is set to release iOS 18.2 in early December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as...
iphone 16 pro models 1

12 Reasons to Wait for Next Year's iPhone 17

Friday November 29, 2024 5:17 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone 17 Pro Dual Tone Rectangle Feature 1

iPhone 17 Pro Already Rumored to Have These 8 New Features

Wednesday November 27, 2024 12:19 pm PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch for 10 more months, there are already plenty of rumors about the devices. An imaginative iPhone 17 Pro concept based on rumors Below, we recap key changes rumored for the iPhone 17 Pro models so far: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro ...
General Black Friday Deals 24 Blue Snowmen

The Best 50+ Black Friday Apple Deals Still Available on AirPods, iPads, MacBooks, and More

Thursday November 28, 2024 1:01 pm PST by
Black Friday 2024 is over, but you can still find great deals on numerous Apple devices this weekend. Right now, this includes big savings on AirPods, Apple Watch, MacBook Air, iPad, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Specifically, in...
maxresdefault

The MacRumors Show: iPhone 17 Designs Revealed!

Friday November 29, 2024 9:34 am PST by
On this week's episode of The MacRumors Show, we discuss the recently leaked design of the iPhone 17 "Air" and iPhone 17 Pro. Subscribe to The MacRumors Show YouTube channel for more videos Earlier this week, a report from The Information's Wayne Ma revealed that the iPhone 17 Air will have a thickness of between 5mm and 6mm, which would make it the thinnest iPhone ever. In comparison, iPhone ...
airpods pro 2 gradient

AirPods Pro 3 Expected Next Year: Here's What We Know

Thursday November 28, 2024 3:30 am PST by
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch sometime in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for. Apart from their audio and noise-canceling performance, which are generally regarded as...
new streaming black friday

Cyber Monday Streaming Deals Include Big Savings on Disney+, Hulu, Paramount+, and Peacock

Friday November 29, 2024 5:38 am PST by
Black Friday is over, but you can still find great savings on streaming memberships this weekend as we head into Cyber Monday. Some of the biggest services have great discounts for new and select returning members, including Disney+, Hulu, Paramount+, and Peacock. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a...
ipads early bf deals

The Best Black Friday iPad Deals Still Available

Friday November 29, 2024 4:48 am PST by
Black Friday is over, but you can still find great prices on numerous iPads, including the 9th generation iPad, 10th generation iPad, iPad Air, and iPad mini. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Best iPad Deals 9th Gen iPad (64GB Wi-Fi) - $199.99...
Apple AI Command Center Concept Mock 3

Apple Expected to Launch This All-New Device Next Year

Wednesday November 27, 2024 1:05 pm PST by
Apple is expected to kick off 2025 by launching an all-new smart home hub, also referred to as a "command center," as early as March. The hub is expected to feature around a six-inch display that can be attached to a tabletop base with a speaker, or mounted on a wall. The device is said to run a new "homeOS" operating system with a customizable widget-focused home screen, and it is expected...

Top Rated Comments

StoneyG Avatar
181 months ago
Well said.



'Haha'?? Sorry, I don't get the joke. And I don't think you get the wisdom Steve was sharing. A good leader doesn't just give the majority whatever they say they want. That's not a good leader. That's an insecure politician with no vision and no convictions. A real leader listens to other people, takes all things into consideration, and then makes what they believe is the best decision. To have the vision to make decisions that pave the way forward, instead of just patching the status-quo, is what separates the great leaders from the mediocre ones.

I don't like everything Apple does, but I will give credit where credit is due. Anyone who can't see the way Apple (under Jobs' leadership) has innovated to move the whole industry forward is blind — either out of honest ignorance, or out of not so honest anti-Apple zealotry.

Edit: Perhaps I should balance that comment by saying, I do think Apple tends more towards a 'one size fits all' approach than I would like — like when they took away our choice to have a true matt display. Good design acknowledges that people are all different and enjoy a certain amount of choice. I'm not talking about the kind of choice Microsoft gives Windows users, with umpteen confusing varieties of Windows to choose from — but simple, practical choices like matt over gloss, or watching DVDs and free-to-air over living entirely within the iTunes ecosystem. It's about knowing the difference between leaving the past behind, and leaving your customers legitimate needs and preference behind. It's about knowing which decisions are best made on behalf of the user, and which choices the user would rather make for themselves. Perhaps the most legitimate concern people have with Steve and Apple, is whether there's a conflict of interests between the needs of customers and shareholders. Steve wears two hats: he works with a team to create great products, but he also runs a profit-making company. I sincerely hope he (and Apple) never forget what made them great in the first place.
Wow. Kudos. Well said. The veritable nutshell, I would have to say. Very succinct.

I don't believe any further discussion is necessary.
Score: 1 Votes (Like | Disagree)