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MacBook Pro Battery Exchange

Apple has announced a worldwide Battery Exchange Program for its 15" MacBook Pro. According to Apple, the affected batteries do not pose a safety risk, but rather "do not meet [Apple's] high standards for battery performance... You may continue to use your current battery until a replacement arrives." Arstechnica speculates that the cause of the exchange may be due to random system shutdowns that some users have been experiencing with faulty batteries.

The affected batteries have model number A1175 and a 12-digit serial number that ends with U7SA, U7SB or U7SC.

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72 months ago
https://support.apple.com/macbookpro15/batteryexchange/index.html

I just applied for the recall for my MBP battery.:)
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72 months ago
What's up with that? Didn't the same thing happen with the PowerBook?
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72 months ago

What's up with that? Didn't the same thing happen with the PowerBook?


yes and the ibook too

do these guys never learn from their mistakes! :mad: :mad: :mad:
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72 months ago
It's really not that uncommon; sometimes whoever makes the batteries screws up and makes a bad batch. Unlike some components, Apple and other manufacturers probably don't have any good way to check that they're going to have an abnormally high failure rate until they've already sold a few hundred thousand of them. It's not like they can dismantle the battery and say "Ooh, this is a bad design, it's going to have an 8% failure rate." or something.

Dell has had several battery recalls in the past few years--in 2005, 2001, and 2000. HP has likewise had two battery recalls in the past couple years, one this year and one last year. The recent HP recall, at least, was in response to several batteries actually causing damage and at least one actual injury.

This one doesn't even appear to be a full recall; if it was, they would be saying "Stop using the battery and get a replacement now." You'll note that the Apple page explicitly says it's not a safety risk, just that they're not performing well (probably an abnormal failure rate, but the failures aren't catastrophic enough to be a hazzard). They're probably doing it to prevent bad press about annoying failures, but it's also the right thing to do if the batteries aren't up to spec.

Batteries are just like that. Apple is so high profile they draw more attention with things like this, but it's hardly uncommon in the industry.
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72 months ago
I've yet to see IBM or Lenovo have a battery recall, they've been making laptops since 1992
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72 months ago
I just signed up for mine as well. I thought my battery life was declineing at an unacceptable rate. I was right I guess.

Anyone know what happens if you don't send back the old battery to apple?

I wouldn't mind having two batteries :D

I'm sure there is no way around it though.
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72 months ago
Darn... my battery isn't "affacted" :/
Oh well...
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72 months ago
I bought mine in early June and it says only february through may...hmmm :confused:
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72 months ago
Did anyone notice the 'friendly' wording of this? Normally I'm used to reading things like 'Apple will replace these batteries free of charge', but this time round it reads like a happy engineer at Apple writing 'We will replace these batteries free of charge', and 'We recently discovered that ...'

I quite like it :p

P.S. If you don't believe me, check here :p
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72 months ago
I was definitly surprised...I am getting around 3 hours all the time with the exception of when I am playin Halo or something intensive. Its the best I have ever had "Hands Down" compared to any Windoze Laptop. I will be trying it out first before I send the bad one back!!

Bill.....:rolleyes:
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