watchOS 3.1.1 Bricking Some Apple Watch Series 2 Models

by

Following the release of watchOS 3.1.1 yesterday afternoon, a few early-installers of the latest operating system for the Apple Watch have found that their devices become bricked during the update process. Users in the MacRumors forums, email tipsters, and quite a few Redditors have begun reporting a red exclamation mark on their Apple Watch's screen that guides them to www.apple.com/help/watch.

Most have discovered they now need to send the device back to Apple so it can be replaced because Apple retail locations can't service the problem in-store. To fix the issue, the Apple Watch has to be restored through the device's small diagnostic port, which Apple Stores don't cover.

apple-watch-brick

Image via Redditor Moust4ki

The majority of users appear to be using an Apple Watch Series 2, and issues first began with reports of the watchOS 3.1.1 update getting stuck on the circular progress bar. A few bricking cases appear to be because some users were force-restarting the Apple Watch during the update process because of the progress bar being stuck in one place for upwards of a few hours. However, most cases appear to lack a specific reason as to why the Apple Watch bricked during the update, with those users reporting not having touched or interacted with the device while it was charging and updating.

Now, users affected by bricked Apple Watches can either visit an Apple Store so the location can ship off the device to be replaced by a new Apple Watch, or they can visit Apple's support site to begin the exchange process and ship it off themselves. The Series 0 and Series 1 Apple Watches appear to have gotten through the watchOS 3.1.1 update with less of a hassle, although some admitted the update did "take a long time" and needed to be installed twice in one case.

Apple has yet to address the watchOS 3.1.1 bricking issue, but it should be noted that there are also plenty of Series 2 owners who have made it out the other side of the update without any problems. Still, if you're concerned about a potential bricked Apple Watch, it appears that the best course of action is to stay on a version of watchOS of 3.1 or below for the time being. Yesterday, Apple also released iOS 10.2 and tvOS 10.1, both introducing the all-new TV app to users.

Related Roundup: Apple Watch 6
Buyer's Guide: Apple Watch (Buy Now)

Top Rated Comments

(View all)
Avatar
49 months ago
Microsoft releases innovative hardware for professionals and Apple releases software updates that brick hardware. I do not like living in this alternate universe.
Score: 13 Votes (Like | Disagree)
Avatar
49 months ago
Duh. I mean it's standard now for some Apple update to brick some device. I don't update on Day One anymore, especially for nothing more than an Emoji. I just wonder what non-tech people think when their device is bricked. I mean I know a lot of people that would totally freak out. This isn't the way to build or sustain Apple's brand. There isn't even the excuse that it was an old device since it's the current flagship AW.
Score: 10 Votes (Like | Disagree)
Avatar
49 months ago
It keeps getting worse! How is apple managing to brick these watches...only two varieties so far ...not fragmented like Android Wear. I think the QA has gone down the drain
Score: 8 Votes (Like | Disagree)
Avatar
49 months ago
And Apple wants to make a car. Ha ha ha ha ha ha
Score: 8 Votes (Like | Disagree)
Avatar
49 months ago
[ facepalm emoji ]
Score: 8 Votes (Like | Disagree)
Avatar
49 months ago
What a great deal for all owners of scratched watches, say hello to a brand new one :)
Score: 7 Votes (Like | Disagree)

Top Stories

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

iOS 14 Picture in Picture No Longer Working With YouTube's Mobile Website in Safari [Without Premium]

Friday September 18, 2020 12:21 pm PDT by
Apple in iOS 14 added Picture in Picture to the iPhone, a feature designed to let you watch a video in a small screen on your device while you continue to do other things on the phone. When Picture in Picture was working with YouTube The YouTube app doesn't support Picture in Picture, but up until yesterday there was a functional workaround that allowed videos from YouTube.com to be watched...

Hands-On With the New Apple Watch Series 6 and Apple Watch SE

Friday September 18, 2020 1:19 pm PDT by
Today's the official launch date for the Apple Watch Series 6 and the Apple Watch SE, both of which Apple announced on Tuesday. We picked up a couple of the new models and thought we'd give them a quick look for MacRumors readers thinking of ordering a new watch. Apple Watch Series 6 & Apple Watch SE Hands-On! When it comes to design, both the $399 Series 6 and the $279 SE look just like...

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

Apple Releases iOS 14 and iPadOS 14 With Home Screen Redesign, App Library, Compact UI, Translate App, Scribble Support, App Clips, and More

Wednesday September 16, 2020 12:48 pm PDT by
Apple has released iOS 14 and iPadOS 14, the newest operating system updates designed for the iPhone and iPad. As with all of Apple's software updates, iOS 14 and iPadOS 14 can be downloaded for free. iOS 14 is available on the iPhone 6s and later, while iPadOS 14 is available on the iPad Air 2 and later. The updates are available on all eligible devices over-the-air in the Settings app. To ...

iOS 14.2 Beta Adds New Shazam Music Recognition Feature for Control Center

Thursday September 17, 2020 3:36 pm PDT by
Apple today released the first beta of iOS 14.2 to developers for testing purposes, and the new update introduces a Music Recognition control for the Control Center. The new feature lets you discover music playing around you and it recognizes the music playing with in apps, even when you're wearing AirPods. Songs pop up as notifications, and you can tap to listen in Apple Music....

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...

Rumor Report Card: Assessing the Accuracy of Leaks After Apple's Event

Friday September 18, 2020 12:57 pm PDT by
Apple hosted its virtual "Time Flies" event this week, where it introduced four new products, including the Apple Watch Series 6, lower-cost Apple Watch SE, a 10.9-inch iPad Air with an all-screen design, and an updated 10.2-inch iPad with a faster A12 Bionic chip. As expected, there were no new iPhones, which are believed to be coming in October instead. Apple also announced that it will be ...

Epic Games Announces 'Fortnite: Save the World' Will No Longer Be Playable on macOS

Friday September 18, 2020 4:50 am PDT by
Epic Games has announced that "Fortnite: Save the World" will no longer be playable on macOS, after Apple terminated Epic Games' developer account. Fortnite has been in violation of the ‌App Store‌ rules since August 13, when it introduced a direct payment option that skirted Apple's in-app purchase system by allowing payments directly to ‌Epic Games‌. Shortly after Epic blatantly...

Deals: Cellular Carriers Introduce First Offers on Apple Watch Series 6 and SE

Friday September 18, 2020 7:43 am PDT by
With the launch of the Apple Watch Series 6 and Apple Watch SE today, cellular carriers have now introduced special offers for these new wearable devices. Note: MacRumors is an affiliate partner with these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Starting with AT&T, if you buy one Apple Watch Series 3, Series...